Countermeasures for COVID-19
Hand sanitizer provided
Ensure Social Distancing
Guidelines for employees
Guidelines for guests
Countermeasures for COVID-19
- Hand sanitizer provided
- Hand sanitizers are placed in all guest rooms
- Hand sanitizers are available in public areas
- High contact points (door handles, remote controls, tables, etc) in guest rooms are sanitized during room cleaning.
- High contact areas in publice spaces (elevator buttons, handrails, etc) are disinfected and maintained frequently.
- Guest rooms are ventilated before and after each guest use.
- Public areas are ventilated frequently.
- Ensure Social Distancing
- Social distancing is ensured by installing physical barriers, such as clear plastic sneeze guards.
- Social distancing is ensured by changing restaurant layout or installing partition.
- Buffect style service is replaced by set menu at dining areas.
- Dining options in room or private dining room available.
- Guidelines for employees
- Our staff conduct hand washing, gargling, and face mask application.
- Our staff undergoes daily health check.
- Guidelines for guests
- Wearing a face mask, hand washing, and gargling is required.
- To ensure safety of all guests and emplyees, please kindly be advised that guests who failed temperature checks may not be allowed to enter and stay at the property.
- Occupancy is modified to avoid high contact and remain social distancing.
Notice from the hotel
At Andaz Tokyo, based on Hyatt's new hygiene measures, we are welcoming you by taking measures to prevent the spread of infectious diseases, "care for maintaining health," and reducing the business hours of some facilities. As a general rule, it is necessary to wear a mask in public areas including the outdoors in the hotel. Thank you for your understanding. <Care for maintaining health> Your safety and health are our top priorities. We have taken preventive measures in response to the new coronavirus infection so that our customers can use our hotel with peace of mind. New measures include, for example: ■ Room measures • Disinfection with high-concentration antiseptic solution in areas with high contact rate • Providing alcohol wet sheets (as room amenities) • Provision of hand sanitizer (contact housekeeping) • QR coding of room service menus and in-house information ■ Food and beverage facility measures • Food safety assurance by HACCP certification, a globally recognized independent audit food safety management system • Ensuring social distance by reviewing the number of tables • Disinfection of tables, spice containers, menus, etc. (QR coded menus) • Wear sanitary gloves for employee masks and cooking staff • Providing alcohol wet wipes • Protect your cutlery with a table napkin ■ Front desk measures • Key card disinfection • Disinfection of front counters and tables • Disinfect writing instruments for each customer use • Front employee wearing a mask • Provision of hand sanitizer ■ Other measures • Temperature measurements are taken for all employees and customers when entering the hotel • Ensuring social distance by limiting the number of elevator users • Strengthen hygiene, including regular disinfection and cleaning, and install disinfectants throughout the building • All employees wear masks and disinfect hands with alcohol • Ventilation of the entire building, including guest rooms that take in outside air, by air conditioning system Please check each page on the hotel site for infection control measures for AO Spa & Club, weddings, and banquets. The above measures are being implemented as part of Hyatt's "care for maintaining good health." For more information, please visit Hyatt's official website (hyatt.com).
Andaz Tokyo is a luxury life style hotel first in Japan built by Hyatt. It is located on the high floors of 47-52nd floor of Toranomon Hills Mori Tower and all are 50m². You may view the Tokyo Tower and the Imperial Palace as well as Tokyo Sky tree which are landmarks of Tokyo. The interior by the globally known designer are full of the beauty and playfullness of Japanese culture. At the Andaz lounge where staying guests may spend time during their stay, drinks and snack services may be enjoyed and during the evening time (18:00-20:00) wine and canape are offered. Moreover at the AO spa and club where there is substantial water areas such as the 20m inside pool where natural light pours, carbonated pool and bade pool and newest fitness machine line up, a refreshing experience as if you have come to the resort may be granted while in the city. At the dining where you may enjoy local food there is the Tavern Grill and Lounge as well the SUSHI where genuine edo sushi are offered, and the Bebu which is a casual restaurant where you may enjoy delicious hamburgers and craft beer. The inroom dining also offers various menus as well. For a fantactic night please enjoy a blissful time at the roof top bar on the top 52nd floor where the semi open terrace is charming. You may enjoy original cocktails and cocktails based on premium tea and seasonal fruit while viewing the wonderful night view of Tokyo.
- Rooms (-)
- Plan (-)
World class accommodations that create an extraordinary experience by going above and beyond with exceptional services and unique Japanese hospitality.
Overall Rating(17 reviews)
Mori Tower Toranomon Hills 1-23-4 Toranomon, Minato-ku, Tokyo [View map]
check-in / check-out time
15:00 / 12:00
CI/CO time may be different depending on plan.
Number of guest rooms
At the Andaz Tokyo restaurant and bar, cuisines made by abundant food of Japan will be offered. There will be grilled meat, sushi of fresh seafood, creative original cockails made by a mixologist and genuine homemade hamburgers as well as pastry shops of by seasonal fruits, 5 shops in total. Please enjoy the rich culinary experience exclusive of Andaz Tokyo.Read moreClose
Please contact the hotels/ryokans directly for more details.Read moreClose
Other facility information
The Andaz lounge may be used anytime during your stay. We are not captivated by the usual style where the front desk is at the lobby of a hotel and from the will for our guests to enjoy a comfortable hotel stay catering to the needs of each guest, we offer a lounge like a living room. There will be free drinks and snack services as well as evening time (18:00-20:00) where wine and canape will be offered. There will be check-in and check-out procedures and as a place where reading, chatting and a sip before dinner may be enjoyed, it may be used according to the guest's purpose. At the interior box seats, a semi private time may be enjoyed.Read moreClose
At Andaz Tokyo, we are welcoming everyone by taking further measures to prevent the spread of infectious diseases "care for maintaining good health" based on the new hygiene measures of Hyatt, and reducing the business hours of some facilities. <Care for maintaining health> Your safety and health are our top priority. We take preventive measures against new coronavirus infectious diseases so that our customers can use our hotel with peace of mind. New measures include, for example: Room measures Disinfection with high concentration disinfectant in areas with high contact rate Alcohol wet sheet provided (as room amenities) Hand disinfection solution provided (contact housekeeping) QR code for room service menu and in-house information Meals for food and drink facilities Food safety assurance by the globally recognized independent food safety management system “HACCP” certification Secure social distance by reviewing the number of tables Disinfection of tables, spice containers and menus (QR coded menus) Employee masks and sanitary gloves should be worn for cooking staff Providing alcohol wet tissue Protect your cutlery with a table napkin Front desk measures Keycard disinfection Front counter and table disinfection Disinfect writing instruments after each customer use Front employee wearing mask Providing hand sanitizer Other measures When entering the hotel, conduct temperature measurements on all employees and customers Secure a social distance by limiting the number of elevator passengers Enhancing hygiene, including regular disinfection and cleaning inside the building, and installing disinfectant solutions throughout the building All employees wear masks and disinfect their hands with alcohol. Ventilation of the entire building, including guest rooms that take in outside air, using an air conditioning system Please check each page on the hotel website for infection prevention measures for AO Spa & Club, weddings and banquets. The above measures are being implemented as part of Hyatt's "Health Care". For more information, please visit the official Hyatt website (hyatt.com).Read moreClose
Not eligible for points earning and stay counts for the World of Hyatt program. The AO Spa & Club (pool / gym area) is subject to admission and reservation restrictions during times of congestion, and may not be available depending on the situation. Service charge and consumption tax are included in the plan price. A separate Tokyo accommodation tax is charged, so please settle on the day. We are planning a legal inspection of the electrical equipment in the building from around 24:00 on January 11th (Monday) to 7am on January 12th (Tuesday), 2021. Some business hours such as bar and room service will be changed, and the internet, telephone and TV in the guest rooms will be intermittently unavailable (up to 15 minutes).Read moreClose
- Bath tax
- Children allowed
- Room service
- Transportation service
- Parking area
- Hot spring
- Fresh hot spring
- Room with outdoor spa
- Public spa
- Private spa
- Indoor pool
- Outdoor pool
- Esthe/Spa facility
- Fitness facility
- Barrier free
- 5 min walk from station
- Pets allowed
- Breakfast in room
- Dinner in room
- Open air bath
- Night view
- Ocean view
The accommodation features are general descriptions of the facility. The amenities and breadth of service will differ between each accommodation. For details, please confirm directly with the accommodation.
Access by public transportation.
Nearest station Tokyo Metro Hibiya line Toranomon Hills station Via the pedestrian subway pathway Nakameguro direction approx.3 minutes walk Kitasenju direction A2 exit approx.4 minutes walk Tokyo Metro Ginza line Toranomon station exit 4 approx.5 minutes walk Tokyo Metro Hibiya line Kamiyacho station exit 3 approx.6 minutes walk Tokyo Metro Chiyoda line, Hibiya line, Marunouchi line Kasumigaseki station A12 exit approx.8 minutes walk City subway Uchisaiwaicho station A3 exit approx.8 minutes walk Ginza line, city subway Asakusa line, Yurikamome, JR Yamonote line, Keihin Tohoku line, Tokaido line, Yokosuka line, Shinbashi station Karasumori exit approx.11 minutes walk Access from major areas Tokyo station: approx. 10 minutes by train/ approx.10 minutes by car Haneda airport: approx.30 minutes by train/ approx.40 minutes by car Narita airport: approx.70 minutes by train/ approx.90 minutes by car
Mori Tower Toranomon Hills 1-23-4 Toranomon, Minato-ku, Tokyo