Countermeasures for COVID-19
Hand sanitizer provided
Ensure Social Distancing
Guidelines for employees
Guidelines for guests
Countermeasures for COVID-19
- Hand sanitizer provided
- Hand sanitizers are placed in all guest rooms
- Hand sanitizers are available in public areas
- High contact points (door handles, remote controls, tables, etc) in guest rooms are sanitized during room cleaning.
- High contact areas in publice spaces (elevator buttons, handrails, etc) are disinfected and maintained frequently.
- Guest rooms are ventilated before and after each guest use.
- Public areas are ventilated frequently.
- Ensure Social Distancing
- Social distancing is ensured by installing physical barriers, such as clear plastic sneeze guards.
- Contact-less check in/ in-room check in available
- Social distancing is ensured by changing restaurant layout or installing partition.
- Buffect style service is replaced by set menu at dining areas.
- Dining options in room or private dining room available.
- Capacity is limited in public bath areas.
- Guidelines for employees
- Our staff conduct hand washing, gargling, and face mask application.
- Our staff undergoes daily health check.
- Guidelines for guests
- Wearing a face mask, hand washing, and gargling is required.
- To ensure safety of all guests and emplyees, please kindly be advised that guests who failed temperature checks may not be allowed to enter and stay at the property.
- Occupancy is modified to avoid high contact and remain social distancing.
Notice from the hotel
At Four Seasons Hotels, the health and safety of our customers and employees is paramount. As an initiative to prevent the spread of the new coronavirus infection (COVID-19), Four Seasons has formulated the health and safety program "LEAD WITH CARE". The program leverages state-of-the-art technology and tools to enable Four Seasons Hotel employees to provide their guests with a more comfortable stay in the COVID-19 environment facing the world. It is a safety and health measure. Please check the following items when you visit or stay at the hotel. 1) If you feel sick during your stay, please let us know at the front desk. We will assist you with consultations at medical institutions. 2) Employees will wear masks and protective equipment. In addition, all guests over the age of 10 who use the hotel are required to wear masks, face shields, etc. when using the indoor public space or when the staff visits the room while in the room. I have received it. We ask children aged 2 to 9 to wear masks as much as possible. 3) We recommend avoiding public transportation and using a car. <Response at hotel entrance / check-in> At the time of admission, all customers will be asked questions about temperature measurement and health, as well as the presence or absence of symptoms of the customer and those around him. Customers with a fever of 37.5 degrees or higher at the time of temperature measurement are not allowed to enter the hotel. We appreciate your understanding and cooperation. We also ask you to disinfect your hands with alcohol. For luggage, we will assist you by wearing a mask and gloves with the consent of the customer. In order to keep a certain distance (physical distance) from the customer, the staff will guide the customer to the elevator, and then do not ride in the elevator, but will deliver the baggage and guide the room. I will go to the room. <Response during your stay> We will prepare a "welcome kit" that includes a mask, a mini bottle of hand sanitizer, and a disinfectant sheet for the number of guests. We will refrain from providing services while you are in the room, but if you let us know your request, we will do our best to provide the housekeeping service that meets your needs. Upon request, the turndown service will focus on sterilization work while the customer is absent. When you deliver the requested items to your room, we will deliver them to the butler box at the entrance of your room. <Response at check-out> By using the Four Seasons app, you can choose contactless (contactless) services, including check-out. We will call your room the night before your departure and ask you about your departure time and other schedules. <Safety and health initiatives in public areas, restaurants, etc.> Alcohol disinfectants for fingers are installed at the concierge desk, front desk, restaurant and bar to implement more careful disinfection measures in public areas. Masks and disposable gloves are available for those who wish, so please do not hesitate to tell us. Frequently used public areas, including front desk counters and restrooms, are cleaned every hour and disinfected in areas that customers often touch, such as handrails, doors, and buttons in elevators. I will. The air conditioning system replaces the air inside the building with the outside air. The following measures are taken in the restaurant area. 1) Disinfection of tables, chairs, menus, etc. before and after use 2) Secure a distance of 2m between the tables 3) Installation of digital menu and disinfectant on each table 4) Implementation of alcohol disinfection of building folders and pens used at the time of accounting 5) Providing sauces and seasonings in individual packaging 6) Providing drinking water in PET bottles For wellness facilities (fitness, pool, jacuzzi, sauna / hot bath facility), we have set a limit on the number of people in consideration of physical distance. At Four Seasons, we will continue to provide our customers with heartfelt care and services, and will continue to take preventive measures so that they can spend their time safely and securely. If you have any questions, please contact the hotel representative (075-541-8288) directly.
Four Seasons Hotel Kyoto is located in historic Higashiyama where temples and shrines are lined up. This hotel is a quiet urban oasis centered around an 800-year-old pond garden which is conveniently located within walking distance to Kiyomizu Temple and Gion. The spacious guest rooms that have at least an average of 50 square meters or more are luxurious spaces in which traditional Kyoto crafts are beautifully set here and there. If you would like to have a more private and relaxing stay, Residential Suite is an ideal choice. With a fully equipped kitchen and laundry, you can enjoy a higher-grade Kyoto stay with benefits such as free valet parking. The facilities inside the hotel include Kyoto city's largest wellness facilities such as a restaurant with terrace seats where you can enjoy the changes of the four seasons up close, a spa that incorporates the concept of Zen, a pool, and fitness. For family stays, there are cultural experiences programs unique to Kyoto, such as the Four Seasons original rickshaw tour and a tea ceremony experience in the tea room in the garden. With the personalized hospitality of the Four Seasons around the world, we will create a memorable stay. Experience a relaxing stay in Kyoto in a space that firmly grounds the contemporary Hotel in tradition with a resort atmosphere.
- Rooms (-)
- Plan (-)
World class accommodations that create an extraordinary experience by going above and beyond with exceptional services and unique Japanese hospitality.
Overall Rating(3 reviews)
Four Seasons Hotel Kyoto
445-3 Myohoin Maekawacho, Higashiyama Ward, Kyoto [View map]
check-in / check-out time
15:00 / 12:00
CI/CO time may be different depending on plan.
Number of guest rooms
Brasserie The brasserie restaurant overlooks the 800-year-old famous garden "Shakusui-en" from a 9-meter high window. In a space like a resort with terrace seats, you can enjoy the garden view and the modern cuisine using plenty of seasonal ingredients. Please enjoy the creative cuisine that is not bound by the French frame by chef Takashi Koga, who has honed his techniques at many Michelin 3-star restaurants. The Lounge & Bar Located at the lobby level on the 3rd floor, Lounge & Bar is a place where you can enjoy a conversation with specially made pastry chef's special sweets and afternoon tea along with a selection of house-blended coffee and tea. From the evening, it will become a chic bar space with elegant atmosphere. Please spend a relaxing time in the space overlooking the garden “Shakusui-en”. Kaede "Kaede" is a sukiya-style building standing on the edge of the garden "Shakusui-en". You can enjoy matcha and Japanese sweets during the day, champagne and special sake at dusk. Spend a luxurious time indulging in a famous sake while enjoying the four seasons of Shakusui-en. Sushi Wakon "Sushi Wakon" has won 1 star in Michelin Guide Kyoto/Osaka 2019. It is a Edomae Sushi that inherits the taste by the Michelin-starred Master Chef, Rei Masuda. Feel free to enjoy your dining either at the 10-seat Hinoki counter, or in one of our two private-dining rooms, for 4 guests and 48 guests respectively. Room Service Breakfast 6:30-11:30 All-day dining 11:30-22:00 Overnight dining from 22:00 to 6:00 Click here for the latest information on services and sales (https://my.ebook5.net/fourseasonshotel_kyoto/hours/)Read moreClose
Business hours 8:00~20:00 Free for in-house guests. In consideration of physical distance, the number of guests is limited at bathing facilities and saunas.Read moreClose
Other facility information
Pool 8:00-20:00 Children under 13 years old must be accompanied by a guardian. Use of Jacuzzi: Only for guests over 13 years old. The sauna room on the same floor is available to guests aged 4 and over. (Customers under 13 years old are required to be accompanied by a guardian.) Fitness gym 8:00-20:00 Guests staying at the hotel are guided free of charge. (Only customers over 16 years old are allowed.) The Spa at Four Seasons Hotel Kyoto Business hours 12:00~20:00 *Currently, we are limited to the body treatment menu. *There are restrictions on the number of passengers in consideration of physical distance. *We have temporarily suspended the rental service of training wear, shoes, swimwear, etc. in the fitness gym and pool.Read moreClose
Regarding the measures of preventing the spread of new coronavirus infection (COVID-19) Four Seasons Hotel Kyoto has established a new safety and health program, LEAD WITH CARE, as a measure to prevent the spread of new coronavirus infection (COVID-19). Therefore, regarding the restaurants and facilities in the building, the service provision method and business hours may change due to physical distance considerations. Please check here (https://my.ebook5.net/fourseasonshotel_kyoto/hours/) for the latest information on services and business activities. In addition, upon entering the building, all customers will be asked to fill in a thermometry and health check sheet, and we will check whether there are any symptoms of the customer and those around them. Employees wear masks and protective equipment, and we encourage our customers to wear masks while traveling and staying at the hotel. Thank you for the understanding in advance. For more details, please contact the hotel representative (075-541-8288) directly. For more information on the Four Seasons Health and Safety Program with LEAD WITH CARE, click here (https://press.fourseasons.com/news-releases/2020/lead-with-care-program-5/). We look forward to welcoming you. For a more memorable stay At the heart of Four Seasons Hotel Kyoto is the 800-year-old Japanese garden Shakusui-en. Enjoy a relaxing stay in Kyoto, as well as free use of pool and fitness. For children, we offer a variety of experience programs unique to Four Seasons, such as feeding carp in the garden and experiencing a tea ceremony at the tea room Shakusui-en. Before you stay, please visit the following website for digital brochure (https://my.ebook5.net/fourseasonshotel_kyoto/) where you can enjoy the latest information, the history of Higashiyama in the hotel area, and experience program (Kyoto by Four Seasons).Read moreClose
*Smoking Policy The hotel is completely non-smoking. Therefore, if you smoke in your room, a cleaning fee of 30,000 yen will be charged. Thank you in advance for your understanding. (A consumption tax will be charged separately on the above charges.) * Deposit For cash payments, a deposit will be required.Read moreClose
- Bath tax
- Children allowed
- Room service
- Transportation service
- Parking area
- Hot spring
- Fresh hot spring
- Room with outdoor spa
- Public spa
- Private spa
- Indoor pool
- Outdoor pool
- Esthe/Spa facility
- Fitness facility
- Barrier free
- 5 min walk from station
- Pets allowed
- Breakfast in room
- Dinner in room
- Open air bath
- Night view
- Ocean view
The accommodation features are general descriptions of the facility. The amenities and breadth of service will differ between each accommodation. For details, please confirm directly with the accommodation.
Access by public transportation.
Access from Kyoto Station ・Take the Kyoto Municipal Bus line 206 (for Kitaoji Bus Terminal) Approximately 3 minutes on foot after getting off at "Higashiyama Shichijo" (about 9 minutes) About 10 minutes walk from Keihan Railway Nanajo Station From the Higashiyama Shichijo intersection, proceed to Mesaka (Houkokubyou Entrance Path) to the front entrance of the hotel.
445-3 Myohoin Maekawacho, Higashiyama Ward, Kyoto