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あかん遊久の里鶴雅 Akan Yukyu no Sato Tsuruga

Ryokan/Inn
Akan Yukyu no Sato Tsuruga / Hokkaido Kushiro・Akan・Nemuro・Kawayu・Kussyaro 28

Overview

Enjoy the Japanese heart and the hospitality of Akan. Akan Yukyu no Sato Tsuruga was reopened as its present self in April 2014 after being renovated. The hotel harbors in itself the history of the region and its people and the romance that surrounds them.

Fine food, onsen, and smiles: All of it is there at Tsurugaya so that guests can experience the best holiday possible. The guest rooms that offer a spectacular view of Lake Akan, Mount Meakan, and Mount Oakan, whose appearances change with the seasons, exist for the same purpose.

Traditions unique to Japanese cuisine are incorporated into creative dishes that use the bounties of east Hokkaido. The hotel’s kaiseki dinner can rightfully be called a gochiso, a sumptuous feast.

Another allure of Akan is the Akan Onsen where therapeutic hot spring water springs from the earth. The onsen water can be enjoyed in differently themed bathes including open-air baths and a large indoor bath.

Each forest and lake that surround Akan has a legend of its own. Respect for tradition and culture that characterizes Akan is the source of dramatic hospitality Tsurugaya's staff offers.

Come star in your own story.

*please be aware*
About meals:
Depending on the situation, the content and style of the meal and the restaurant venue may be changed from those listed in the plan.
We apologize for the inconvenience, and we appreciate your understanding and cooperation.      
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Rooms・Plans

  • Rooms (-)
  • Plan (-)

Review

Relux grade

Accommodations that represent their respective prefectures and that are worth visiting when you are in the area.

Overall Rating(7 reviews)

4.7/5

5

71%

4

29%

3

-%

2

-%

1

-%

 

Rooms4.7/5

Bath4.4/5

Breakfast4.6/5

Dinner4.1/5

Services4.9/5

Other Facilities4.9/5

Mr./Ms. M.T(52)

Total points

Stayed in

Room type

2020-01-12

Japanese-Western Room + view bath

スタッフの接客はとても良かったです。一人一人が笑顔で挨拶していて気持ちが良かった。部屋、トイレも清潔で綺麗でした。家族一同好評でした。また行きたいと思います。また、ハーブ演奏を聴きながらのドリンクサービスにも気に入りました。ありがとうござい... Read more スタッフの接客はとても良かったです。一人一人が笑顔で挨拶していて気持ちが良かった。部屋、トイレも清潔で綺麗でした。家族一同好評でした。また行きたいと思います。また、ハーブ演奏を聴きながらのドリンクサービスにも気に入りました。ありがとうございます!

The service of the staff was very good. Everyone was happy to greet with a smile. Room and toilet were clean and beautiful. The whole family was well received. I think I want to go again. I also liked the drink service while listening to herbal performances. Thank you!

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Mr./Ms. J.H(Private)

Total points

Stayed in

Room type

2018-09-04

Japanese Western Room

久しぶりの大型旅館で楽しませていただきました。連泊者用の昼食の提供などがあればと思いました。別のラウンジでのチェックインなどは、快適でした。

We enjoyed at a large inn in a long time. I thought that there would be a lunch offer for consecutive nights. Check-in in another lounge was comfortable.

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Mr./Ms. S.N(49)

Total points

Stayed in

Room type

2018-02-15

Japanese Western Room

大好きな宿で、毎年利用したいと思っています。特に浴場が分を抜いて素晴らしいです。 今回は旧正月期間中の滞在ということで外国からの宿泊客がとても多く、そこで感じた点で「一つだけ」お願いしたいことがあります。そして、こればかりは必ず改善いただ... Read more 大好きな宿で、毎年利用したいと思っています。特に浴場が分を抜いて素晴らしいです。 今回は旧正月期間中の滞在ということで外国からの宿泊客がとても多く、そこで感じた点で「一つだけ」お願いしたいことがあります。そして、こればかりは必ず改善いただきたいです。 浴場にスマートフォンを持ち込む人が多すぎます。2白の滞在中にゆうに20名以上の人がスマートフォンを持ち込み、入浴中に操作および撮影をしていました。いくら注意しても他の客を指差して「持ち込んでいるのは俺だけじゃない」的なことを言われるばかりですし、浴場でお湯の温度などをチェックしている従業員の方に注意を促すようにお願いしても、誰一人として対応してくれませんでした。 当方6歳になる娘がおり、こういう状況なので娘を男湯に連れて行くことは結局できませんでした。 盗撮しようと持ち込んでいる人ばかりとは思えません。露天風呂からの景色を撮影したいのでしょう。実際、僕は入浴中の姿を何人にも撮影されました。 浴場の入り口のマナー喚起のサインに「カメラ持込禁止」と英語や中国語で記載してありますが、マナー云々ではなく「スマートフォンを浴場に持ち込んだ場合軽犯罪法違反で警察に突き出す」という強いメッセージを、浴場入口の自動ドアに貼り付ける等の対応をしていただかない限り改善されることはないと思います。 実際、ここまでスマートフォン持ち込みが多い温泉宿は初体験です。運営の改善は必須だと思います。でなければ、日本人宿泊客は激減すると思います。 この「スマートフォン持ち込みの多さ」は、口コミサイトなどで注意喚起するべきだと思わせるレベルです。全体の質は抜群に良い宿なので、こんなことで評判を落として欲しくありません。ぜひとも早急な改善をお願いします。

I'd like to use it every year in my favorite inn. Especially the bathhouse is awesome. There are so many guests from abroad as staying during the Lunar New Year period, so there is something I'd like to ask for "only one" as I felt there. And I just want to improve this. There are too many people bringing smartphones to the bathhouse. More than 20 people brought smartphones into the room during white staying and was operating and taking pictures while taking a bath. Even if I pay attention to it, I pointed to another customer and I was told only things like "I'm bringing in not only", and watch out for employees checking hot water temperature etc in the bathhouse Even if you asked me to urge you, I did not correspond as anyone. There is a daughter who will become us 6 years old, so it was not possible in the end to take her daughter to men bath because it is such a situation. I do not think that it is only people brought in for voyeurism. You would like to take a scenery from the outdoor bath. Indeed, I was photographed by everyone while I was taking a bath. Although it is described in English and Chinese as "signature prohibited" in the sign of manners evoked at the entrance of a bathhouse, it is not a manner of saying, but "a strong message saying that if you bring a smartphone to a bathhouse, it sticks out to the police with a misdemeanorial violation" I think that it will not be improved unless you apply such as sticking to the automatic door at the entrance to the bathhouse. Indeed, this hot spring inn brings many smartphones to this place for the first time. I think improvement of operation is essential. Otherwise, I think that Japanese guests will sharply decrease. This "level of bringing in smartphones" is a level that makes you think that you should call attention at word of mouth. Because the quality of the whole is a pretty good lodging, I do not want you to drop the reputation with such a thing. Thank you urgently for improvement.

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Facility・services

Property

Akan Yukyu no Sato Tsuruga

Address

4-6-10 Akanko-onsen, Akan-cho, Kushiro-shi, Hokkaido [View map]

check-in / check-out time

15:00 / 10:00

CI/CO time may be different depending on plan.

Credit card

VISA/MASTER/AMEX/JCB/DINERS

Number of guest rooms

233 room(s)

Restaurant

We offer multiple meals / restaurants.
For meals, please check the details of each plan.

100 delicious buffet at Main Dining Tenkawa
Japanese cuisine at the Ryotei Hokurigu
Japanese meal set in the room

* Depending on the situation, the content and style of the meal may be changed from those listed in the plan.
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Bath

Toyomaden (1st floor)
A large open-air bath that boasts of Tsuruga, where you can enjoy 7 types of outdoor baths and a garden open-air bath where you can enjoy a sense of unity by contacting Lake Akan.

Large public bath Tennohara / open-air bath Tenme no Yu (8th floor)
A large bath surrounded by a large panorama that represents Lake Akan, the Akan Mountain Range, and Higashi Hokkaido. Immerse yourself in the magnificent hot spring bath.

*Gendered access to the baths is on a rotation.
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Other facility information

Please contact the hotels/ryokans directly for more details.
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Information

Meals (Buffet, Japanese food)
Depending on the situation, we may change the content and style of meals from those listed in the plan.

Buffet plan
Depending on the circumstances, dinner buffet/breakfast buffet may be changed to a set menu.

Japanese food plan
Depending on the situation, the dining venue may change.

Breakfast only plan, breakfast buffet
Depending on the situation, breakfast buffet may be changed to set menu.

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All guest rooms are non-smoking. If you smoke, please use the smoking area on the 2nd floor.
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Notice

This plandoes "NOT" includes bath tax(¥250)
Usage by an adult + 1 child will incur the cost of 2 adults.
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Features

  • Bath tax
  • Children allowed
  • Room service
  • Transportation service
  • Parking area
  • Hot spring
  • Fresh hot spring
  • Room with outdoor spa
  • Public spa
  • Private spa
  • Indoor pool
  • Outdoor pool
  • Esthe/Spa facility
  • Fitness facility
  • Barrier free
  • 5 min walk from station
  • Pets allowed
  • Breakfast in room
  • Dinner in room
  • Open air bath
  • Night view
  • Ocean view
  • Cottage
  • Coupon

The accommodation features are general descriptions of the facility. The amenities and breadth of service will differ between each accommodation. For details, please confirm directly with the accommodation.

Access

Access by public transportation.

«Via train»
From JR Kushiro Station (approximately 74 km)
1 hour 30 minutes by car, rental car or taxi
1 hour 55 minutes by route bus

From JR Obihiro Station (approximately 117 km)
2 hours 5 minutes by car, rental car or taxi

«For customers coming by plane»
From Kushiro Airport (approximately 56 km)
It is approximately one hour by car, car rental, taxi

From Memanbetsu Airport (65 km)
It is approximately one hour 30 minutes by car, car rental, taxi

[Other notes]
Shuttle bus information (fare applicable / complete reservation system)

[For Obihiro]-until the end of October 2020
[New Chitose Airport/Minami Chitose Station) -until the end of March 2020
[Abashiri / Kitami] -until the end of March 2020
[For Kushiro] - until the end of March 2020
*Please see the "Access" page on the official site for details such as rates, times, arrival and departure locations

4-6-10 Akanko-onsen, Akan-cho, Kushiro-shi, Hokkaido

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In response to the outbreak of Novel Coronavirus(COVID-19), business hours of our customer suppourt will be changed as below.
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