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西鉄グランドホテル
Nishitetsu Grand Hotel

City-centered Hotel
  • Fukuoka > Fukuoka city (Tenjin ・ Momochihama)

Review

Relux grade

Accommodations that represent their respective prefectures and that are worth visiting when you are in the area.

Overall Rating(41 reviews)

4.4/5

5

51%

4

37%

3

10%

2

2%

1

-%

 

Rooms4.1/5

Bath3.6/5

Breakfast4.6/5

Dinner5.0/5

Services4.7/5

Other Facilities3.9/5

Mr./Ms. K.T(56)

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2019-06-18

Corner Twin

とても心地よい宿泊になりました。 ホテルグッズのようなものが、売っているホテル専用ショップが、あればいいなぁと思いました。 スタッフも、とても親切な対応でした。

It was a very comfortable stay. I thought that it would be nice if there was a hotel-dedicated shop selling things like hotel goods. The staff was also very kind.

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Mr./Ms. S.H(48)

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2019-05-24

Superior Double Room

2泊3日とても良いホテル生活でした。 保冷剤も持ち込みの分だったのですが、2日とも凍らしてもらい、水泳大会には欠かせないもので とても助かりました。 子供もまだホテルに居たいと言ってました。 ありがとうございました。

It was very good hotel life for two days and three days. It was a part of bringing in the heat insulating agent, but I had it frozen for two days, and it is an indispensable thing for a swimming competition It was very helpful. I said that my children still wanted to be in the hotel. Thank you very much.

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Mr./Ms. M.A(55)

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2019-04-29

Economy Double Room

格式があり大変満足しました。 朝食も和食とバイキングが選べ、3泊しましたが飽きませんでした。 欲を言えば、大浴場があればもっと良かったかも。 でも概ね満足しました。 天神の街中に出るのも便利で、滞在型としては最高でした。

There was a ceremony and I was very satisfied. We chose Japanese food and buffet for breakfast, and I stayed for 3 nights, but I was not bored. Speaking of greed, it would have been better if there was a public bath. But I was almost satisfied. It was convenient to go out in the city of Tenjin and it was the best stay type.

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Mr./Ms. S.I(50)

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2019-05-11

Business Single Room

部屋はコンパクトですが品があり上質、朝食も気になったもの全部少量づつ味見してみましたが、どれも美味しかったです。 シングルで泊まれる上質なホテルはなかなか貴重で、バランスのとれたよいホテルと感じました。

Room was compact, but there was product, and we tasted every thing little by little what was worried about breakfast, too, but all were delicious. We felt that high-quality hotel which can stay in single is valuable very well and was good well-balanced hotel.

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Mr./Ms. D.L(53)

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2019-04-29

Large Single Room

지하철 텐진역에서 가깝고 다이마루 백화점 등 텐진중심가와 가까워서 좋았습니다. 하카타행 버스타는 텐진코어까지도 도보 이동에 문제 없고요. 도착한 날에는 비를 맞고 도착했는데 로비 직원이 카트를 닦아주더군요. 직... Read more 지하철 텐진역에서 가깝고 다이마루 백화점 등 텐진중심가와 가까워서 좋았습니다. 하카타행 버스타는 텐진코어까지도 도보 이동에 문제 없고요. 도착한 날에는 비를 맞고 도착했는데 로비 직원이 카트를 닦아주더군요. 직원들이 밝게 인사하고 친절했습니다. 방은 22m2정도 크기였는데 그리 좁은 느낌이 없었고 무료워터 2병이 있습니다. 세미더블침대도 충분히 넓은 느낌이었습니다. 화장실은 조립식 플라스틱이 아닌 일반 화장실이네요. 전망도 막히지 않고 텐진거리가 잘 보여서 좋았습니다. 골든위크 기간이라 룸가격이 다소 비싼던 것 빼고는 만족합니다.

It was near to subway Tenjin Station and was close to center of Tenjin including Daimaru department store. Even the bus ride to Tenjin core in Hakata is no problem on foot. On arriving, we arrived in the rain, but the lobby staff cleaned the cart. The staff greeted and greeted brightly. The room was about 22m2 in size, but it did not feel so narrow and there are two free bottles of water. Semi-double bed was wide enough. The bathroom is not a prefabricated plastic but a common toilet. The prospects were not blocked, and it was good that Tenjin street looked good. I am satisfied except for the room price is rather expensive because of the Golden Week period.

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Mr./Ms. T.O(46)

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2019-04-01

Standard Twin Room

今回は2泊と前回よりゆっくりとお世話になりました。ありがとうございました。朝から、おはようございます。行ってらっしゃいませってお声掛けいただき、当たり前のことですが、嬉しかったです。ありがとうございました。また、泊まりに行きます。

This time I was indebted for two nights and more slowly than last time. Thank you very much. Good morning from the morning. Thank you very much for visiting and I am happy to hear you. Thank you very much. I will go to stay again.

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Mr./Ms. K.S(62)

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2019-03-24

Business Single Room

接客および お部屋の清潔さは素晴らしい!

Customer service and The cleanliness of the room is great!

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Mr./Ms. Y.S(48)

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2019-03-31

Corner Triple

今回は、妻と娘と妻の母の3人でお世話になりました! 素晴らしい接客、綺麗な部屋、美味しい朝食! 妻の母と娘がまた泊まりたいとお礼を言っておりました。 今度は妻と私でお世話になりたいと思います。 本当にありがとうございました。

This time, I was taken care of by my wife, my daughter and my wife's mother! Great customer service, beautiful rooms, good breakfast! My wife's mother and daughter said they would like to stay again. This time I want to be indebted to my wife and me. I'm really thankful to you.

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Mr./Ms. Y.K(32)

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2019-03-09

Corner Triple Room

立地がよく、朝食が本当に美味しい 繁華街ですがパーキングがあるのが嬉しいですね 部屋もとても綺麗でした

Location is good, and breakfast is really delicious downtown, but it is glad that there is parking, and room was very beautiful, too

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Mr./Ms. F.L(51)

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2019-03-01

Superior Twin

第三次入住,因為地點太方便,附近購物食肆不缺,非常多選擇,洒店員工友善有禮,樂意及迅速幫助客人。 但設施始終有點舊,還是中央控制全洒店暖氣,非常不便,冷天竟然熱得辛苦,洒店亦表示無奈,唯有只得關機。

The third stay, because the location is too convenient, there is no shortage of shopping restaurants nearby, very many choices, the staff are friendly and courteous, happy and prompt to help guests. However, the facilities are always a bit old, or the central control of the entire store heating, very inconvenient, the cold weather turned out to be very hard, sprinkling the store also expressed helplessness, only had to shut down.

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Mr./Ms. T.A(37)

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2019-03-02

Corner Triple Room

駐車場到着から出発まですべての接客がしっかりしていて、とても良かった。 ただ、部屋のお風呂が湯船にお湯をはって入ると排水量の都合か、洗面場に水があふれて濡れるのが残念だった。 ただし値段から考えるととても満足でした。

All the customer service from the arrival of the parking lot to departure was solid and it was very good. However, it was regrettable that the bathroom in the room entered hot water and entered the bathtub for convenience of drainage, or the washroom flooded with water and get wet. However, I was satisfied with the price.

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Mr./Ms. T.M(44)

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2019-02-20

Business Single Room

スタッフの皆様の接客が素晴らしかったです。後日ホテルの忘れ物に気づいたのですが、その際の対応も非常にハートフルでした。有難うございます。

The staff 's customer service was wonderful. I noticed the hotel's forgotten at a later date, but the response at that time was also very heartful. Thank you.

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Mr./Ms. T.K(59)

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2019-02-11

Economy Double Room

トイレの換気扇が効きが悪い クローゼットらしきも無い 鏡の位置悪すぎ(姿見のような物がドア付近にあるだけで化粧もしずらかった) 足元ライトか何か、ソファーの下に隠れて機能を果たしてない

The ventilator of the toilet is ineffective Closet It does not seem to be a mirror The position of the mirror is too bad (there is something like a mirror in the vicinity of the door, but the make-up was too bad) Foot lamp or something, hiding under the sofa and not performing the function

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Mr./Ms. Y.C(Private)

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2019-01-19

Economy Double Room

Very nice hotel, service so good!

Very nice hotel, service so good!

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Mr./Ms. T.O(46)

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2019-01-12

Corner Triple Room

今回は1泊でしたが、快適に過ごさせていただきました。また、泊まりに行きたいと思います。

This time it was a night, but I stayed comfortably. Also, I would like to go stay.

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Mr./Ms. M.S(53)

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2018-09-19

Business Single Room

外観、スタッフ対応は良いがアメニティやサービスの少なさは普通のビジネスホテル並みかそれ以下。 部屋のアメニティをもっと増やして欲しい。スタッフの数が多すぎてサービスのアンバランスさを感じてしまいました。

Exterior and staff correspondence is good but less amenity and service is less than average business hotel. I would like more room amenities. The number of staff was so large that I felt the imbalance of the service.

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Mr./Ms. M.H(54)

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2018-09-02

Business Single Room

繁華街のど真ん中にあるのに、値段設定はそんなに高くなく、なのにおもてなしは一流だと思いました。 まず、チェックインの際、ベルガールさんが荷物を持ち、お部屋まで案内して頂きました。 福岡にはたまに宿泊しますが、このようなおもてなしを受けた... Read more 繁華街のど真ん中にあるのに、値段設定はそんなに高くなく、なのにおもてなしは一流だと思いました。 まず、チェックインの際、ベルガールさんが荷物を持ち、お部屋まで案内して頂きました。 福岡にはたまに宿泊しますが、このようなおもてなしを受けたのは初めてです。 アメニティも充分するぐらい揃っていて、ミネラルウォーターや入浴剤や朝刊までありました。 帰りの際も、こちらからお願いする前に、チェックアウト後に荷物を預けるかどうか聞いて頂きました。 有り難かったです。 これから福岡に来る際には、こちらに泊まろうと思いました。

Even though it is in the middle of downtown, the price setting is not that high, though I thought that hospitality is top notch. First of all, Mr. Bergere had baggage at the time of check-in, and we took guests to the room. I occasionally stay in Fukuoka, but this is the first time I have received such hospitality. Amenity is also enough to be enough, there was mineral water, bathing agent and morning newspaper. Also on the way home, before asking you to ask me whether I can keep my luggage after checkout. It was frustrating. When coming to Fukuoka from now on, I thought that I would stay here.

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Mr./Ms. E.P(29)

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2018-08-22

Economy Double Room

접근성도 좋고 특히 도톤보리와 가까워서 너무좋았어요. 캐널시티가는 버스가 가까운곳에서 탈수있어서 좋았고,맛집이 주위에 많았어요. 서비스도 너무좋고 한국인직원분이있어서 편리했어요. 체크아웃뒤 무료로 짐을 맡겨주셔서 넘... Read more 접근성도 좋고 특히 도톤보리와 가까워서 너무좋았어요. 캐널시티가는 버스가 가까운곳에서 탈수있어서 좋았고,맛집이 주위에 많았어요. 서비스도 너무좋고 한국인직원분이있어서 편리했어요. 체크아웃뒤 무료로 짐을 맡겨주셔서 넘 좋았어요. 조식도 너무 맛있고 훌륭했어요. 다만 객실은그렇게 청결하진 않았어요.화장실에서 아주약간 냄새가나고 객실에서 약간 곰팡이 냄새와 복도 엘레베이터에서 자동차 냄새가 조금 났어요. 아무래도 호텔이 오래되서인듯. 전체적으로 만족했습니다.

Accessibility was good, and it was especially good because it was close to Dotonbori. Canal City was good because buses were easy to get around and there were lots of restaurants around. Service was also very good and Korean staff was convenient. It was great to leave my baggage for free after checking out. Breakfast was also very good and wonderful. The room was not very clean, there was a slight smell in the bathroom, a little mold smell in the room and a little car odor in the hallway elevator. Somehow the hotel is old. Overall satisfied.

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Mr./Ms. R.O(Private)

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2018-08-16

Economy Double Room

丁寧に対応していただきまして、ありがとうございました。空気清浄機の上に積もった埃が気になりました。

Thank you for taking care of politely. I was concerned about the dust accumulated on the air cleaner.

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Mr./Ms. A.W(Private)

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2018-08-11

Standard Single

息子の誕生日で福岡に遊びに行く目的で宿泊させて頂きました。お部屋に入ってサプライズがあり、とってもびっくりしたのとすごく嬉しかったです。息子もとっても喜んでくれました。 立地もこんなにも良いとは思ってなくて、子ども連れでも歩いて天神までい... Read more 息子の誕生日で福岡に遊びに行く目的で宿泊させて頂きました。お部屋に入ってサプライズがあり、とってもびっくりしたのとすごく嬉しかったです。息子もとっても喜んでくれました。 立地もこんなにも良いとは思ってなくて、子ども連れでも歩いて天神までいけるのは便利でした。色々対応して頂いた方に感謝です。また福岡行く際は利用させていただきます。ありがとうございました。

I was staying for the purpose of going to Fukuoka on my son 's birthday. I entered the room and there was a surprise, I was very happy that I was very surprised. My son was very pleased. I did not expect the location to be so good, it was convenient to walk to Tenjin by walking with my children. I appreciate those who corresponded in various ways. I will also use it when I go to Fukuoka. Thank you very much.

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Mr./Ms. S.U(68)

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2018-07-30

Business Single Room

結婚式披露宴やレストランには何度か行きましたが,泊まるのは初めてでした。 駐車場から部屋までスタッフの方達の連携が素晴しく、とても満足させていただきました。 ありがとうございました。

I went to the wedding reception and restaurant several times, but it was my first time to stay. The cooperation of the staff members from the parking lot to the room was wonderful, I was very satisfied. Thank you very much.

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Mr./Ms. H.O(Private)

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2018-08-01

Standard Double Room

とても清潔感のある室内でゆっくり過ごすことができました。駐車場も完備されていて、次の日の1時まで置いたまま観光できて便利でした。県外から車での旅行者に優しいホテルでした。

I was able to spend slowly in the room with a very clean feeling. The parking lot was also well equipped and it was convenient to sightseeing while leaving it until one o'clock the next day. It was a hotel that was friendly to travelers by car from outside the prefecture.

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Mr./Ms. C.S(42)

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2018-07-27

Standard Twin Room

早餐非常棒,如果設施可以更新就太棒了!

The breakfast was great and it would be great if the facility could be updated!

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Mr./Ms. E.H(44)

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2018-07-13

Corner Triple Room

レストランはよく利用させていただいていたのですが、いつも気持ちの良い対応をされていたので、今回初めて宿泊しました。また泊まりたいと思います。

The restaurant was used frequently, but I always stayed comfortable as I had always had a pleasant correspondence, so I stayed for the first time this time. I would like to stay again.

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Mr./Ms. Y.N(51)

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2018-06-27

Business Single Room

お部屋をグレードアップしていただき、ゆったりと過ごせました。 お風呂もユニットですが湯船が広く、入浴剤もあったのでお湯を溜めて入れたのは良かったです。 また博多へ行くことがあれば利用したいと思います。 テレビのスイッチが入りにくかった... Read more お部屋をグレードアップしていただき、ゆったりと過ごせました。 お風呂もユニットですが湯船が広く、入浴剤もあったのでお湯を溜めて入れたのは良かったです。 また博多へ行くことがあれば利用したいと思います。 テレビのスイッチが入りにくかったことと、ルームウェアのボタンが取れかけていたのだけが気になりました。

I was able to spend relaxedly by upgrading the room. The bath was also a unit, but the bathtub was large and there was also a bath agent so it was good to have the hot water pooled in. I would like to use it if I go to Hakata again. I was concerned only that it was difficult to switch on the TV and the button of the room wear was able to be removed.

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Mr./Ms. C.C(47)

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2018-06-17

Business Single Room

Thank you for your kind service ! Wonderful staff !

Thank you for your kind service! Wonderful staff!

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Mr./Ms. N.H(34)

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2018-03-27

Standard Single

洗面所に短い髪が落ちていましたが、そんな事まで気にするのは人として健全では無いと思います。とても清潔でスタッフの方の対応も良く満足しました。また泊まりたいと思います。

Short hair was falling in the washroom, but I think that it is not healthy as a person to care about such a thing. Very clean and satisfied with the staff 's response. I would like to stay again.

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Mr./Ms. K.K(48)

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2018-03-11

Business single

立地が良くて、高速バスから降りてすぐにあり、天神の真ん中でとても便利でした。チェックインのあと、クロークの方が部屋まで案内していただき、ビジネスホテル泊まりが多い自分には戸惑ってしまいました。一つだけ残念だったのは、バスタブの中に長い髪が入... Read more 立地が良くて、高速バスから降りてすぐにあり、天神の真ん中でとても便利でした。チェックインのあと、クロークの方が部屋まで案内していただき、ビジネスホテル泊まりが多い自分には戸惑ってしまいました。一つだけ残念だったのは、バスタブの中に長い髪が入っていたことくらいです。また、縁があれば利用したいと思いますが、ちょっと自分には贅沢なホテルかなあと思いました。

The location was good, it was immediately after getting out of the express bus, it was very convenient in the middle of Tenjin. After the check-in, the cloak told me to the room, I was perplexed by myself with many business hotel stays. One thing I regret was that long hair was in the bathtub. Also, although I would like to use it if there is a rim, I thought that it was a luxurious hotel for me.

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Mr./Ms. S.H(49)

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2018-02-22

Standard Double Room

朝ごはんがとても美味しかったです。 またお願いします。

Breakfast was very delicious. Please again.

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Mr./Ms. A.H(22)

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Room type

2018-02-02

Economy Double Room

福岡へ初めての旅行でした。チェックインからチェックアウトまで全てスムーズでとても良かったです、傘の貸し出しもとても助かりました。とても楽しみにしていた朝食、美味しかったです!好き嫌いの多い彼でしたが満足してくれたようで良かったです、ありがと... Read more 福岡へ初めての旅行でした。チェックインからチェックアウトまで全てスムーズでとても良かったです、傘の貸し出しもとても助かりました。とても楽しみにしていた朝食、美味しかったです!好き嫌いの多い彼でしたが満足してくれたようで良かったです、ありがとうございました

It was the first trip to Fukuoka. Everything from check-in to check-out was smooth and very good, the umbrella rental was also very helpful. The breakfast I was looking forward very much, it was delicious! Although he was a lot of likes and dislikes, it seemed like he was satisfied, thank you very much

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Mr./Ms. K.K(Private)

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2018-01-05

Standard Twin Room

歴史があるよいホテルと想いました。どのかたの接客もよかったです。特に朝食の時の係りのかたの案内がスムーズでよかったです。

I thought that it was a good hotel with a history. Which customer service was also nice. Especially the guide on how to engage at breakfast was smooth and nice.

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Mr./Ms. J.H(50)

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2018-01-03

Superior Twin

清掃やサービス等はある程度出来ていると思いますが、グラス等を収納されている引き出しのシミ(中敷き)は見ためも悪く気になりました。浴室のドアもバタンと閉まり、調整が必要かと。

I think cleaning and service etc is done to a certain extent, but I was worried about the stain (insoles) of the drawer which stored the glass etc. The door of the bathroom should also close with the butt, and adjustment is necessary.

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Mr./Ms. S.O(36)

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Room type

2017-12-24

Economy Double Room

親切に対応していただきありがとうございました。 また利用させていただきます。

Thank you very much for your kind response. I will be using this again.

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Mr./Ms. A.H(Private)

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Room type

2017-12-01

Corner Twin Room

清潔でとても過ごしやすかった。

It was clean and very easy to spend.

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Mr./Ms. M.O(31)

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Room type

2017-06-03

Superior Twin

キレイな部屋で立地もよく、行きたい所へ出るのもほとんど徒歩で移動ができたのでとても便利でした! 朝食もすごく美味しかったです。 また福岡へ行く際は利用させていただきたいです。

The location is good in a beautiful room, and it was very convenient as I was able to move to the place I wanted to go to almost on foot! The breakfast was also very tasty. I also want to use it when I go to Fukuoka.

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Mr./Ms. H.I(Private)

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Room type

2019-04-29

Standard Twin Room

No comment from this user.

Mr./Ms. M.I(56)

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Room type

2019-03-27

Business Single Room

No comment from this user.

Mr./Ms. M.M(Private)

Total points

Select Date

Room type

2018-12-29

Business Single Room

No comment from this user.

Mr./Ms. A.K(41)

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Select Date

Room type

2018-03-29

Standard Twin Room

No comment from this user.

Mr./Ms. Y.M(38)

Total points

Select Date

Room type

2018-02-27

Standard Twin Room

No comment from this user.

Mr./Ms. C.J(56)

Total points

Select Date

Room type

2018-01-29

Large Single Room

No comment from this user.

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