クロスホテル札幌 Cross Hotel Sapporo

Name: Cross Hotel Sapporo
Rating: 4.3

Concept Hotel

Hokkaido > Susukino・Odori

Cross Hotel Sapporo / Hokkaido Sapporo 152

Overview


With a retractable roof, you can enjoy entertainment such as creating a space that can be enjoyed even when it rains and stage programs such as music and dance.

Saturday, July 13, 2019-Sunday, September 8, 2019
Opening hours: 16: 00-22: 30 (L.O. 22:00)

In April of 2019, the "Cross Floor," has been renewed, allowing for special hospitality with a high rise view!

This stylish crossroad is a mixture of entertainment, information, scenery, and people. Celebrate special anniversaries by staying at Sapporo.

"It is a hotel but more than just a hotel:"
We want to create a brand new culture that centers around people who gather at the Cross Hotel.

As the starting point for many personalities and cultures, we have welcomed diverse guests.

The hotel features 181 rooms of relaxing space which mixes sophistication with comfort and functionality with design.
Guests can enjoy their stay in various ways depending on their lifestyles or the occasion.

At this hotel, you can always experience something new and special.

Once you visit for an anniversary it will become your go-to destination.
Please enjoy a stylish stay at Cross Hotel.

Room types

Review

Relux grade

Accommodations that represent their respective prefectures and that are worth visiting when you are in the area.

Overall Rating(7 reviews)

43%

14%

Rooms4.4/5

Bath4.2/5

Breakfast4.0/5

Dinner-

Services4.1/5

Other Facilities4.1/5

Mr./Ms. M.N(52)

Total points

Select Date

Room type

：

Rooms5/5

Bath5/5

Breakfast-

Dinner-

Services5/5

Other Facilities5/5

2019-08-01

Luxury Double Room(Cross Floor)

クロスルームに宿泊しました。コーヒーミルでひきたての美味しいコーヒー、全てにおいて細やかな配慮が感じられ、とても心地よく滞在することができました。館内の絵もスタイリッシュで、満足のいくホテルです。

I stayed at the cross room. I could feel a very comfortable stay with meticulous attention to everything from the delicious coffee freshly ground in the coffee mill. The picture in the hotel is also stylish and satisfying.

Read in English Original Text

Mr./Ms. S.M(54)

Total points

Select Date

Room type

：

Rooms5/5

Bath3/5

Breakfast1/5

Dinner-

Services3/5

Other Facilities4/5

2019-05-29

Double Room (Cross Floor)

客室も清潔でウェルカムドリンクサービスもあって総じて気持ちよく過ごすことができました。一点だけ残念だったのが、朝食会場での案内がとても不親切だったことです。2名で行ったところ、係員から「2名掛けの席に座ってください」と言われ、会場じゅうを歩... Read more 客室も清潔でウェルカムドリンクサービスもあって総じて気持ちよく過ごすことができました。一点だけ残念だったのが、朝食会場での案内がとても不親切だったことです。2名で行ったところ、係員から「2名掛けの席に座ってください」と言われ、会場じゅうを歩いて探しましたが、2名掛けの席は、1名の客に占有されているところが多く、空きが無く、係員に「4名掛けの席でも良いか？」と聞いたところ、明らかに不機嫌になり、良いとも悪いとも返事がありませんでした。仕方なく4名掛けの席に遠慮がちに着いた後、周りをよく見ると、1名で4名掛けの席を占有している客が何人かおり、ヘッドホンで傍若無人に振る舞っている若者や外国からの方だったためか、全くお咎めなしでした。 2名を2名掛けの席に座らせるのは、できるだけ多くの客を待たせずに着席させるための対応だったのかもしれませんが、それなら、空いている席を係員で探して案内すべきで、客に探させるのはおかしいのでは無いでしょうか？また、明らかに1名で4名席を占有している客には一言注意をすべきでは無いでしょうか？

Guest room was clean, too and there was welcome drink service and was able to spend comfortably generally. The only disappointing point was that the information at the breakfast room was very unfriendly. When we went with two people, the clerk told me "Please sit in a seat for two," and we walked through the hall and searched, but the seat for two was occupied by one guest However, when I asked the staff, "Are there seats for 4 people?" I was clearly displeased, and there was no reply as good or bad. After taking a seat in a seat for 4 people without permission, looking at the surroundings carefully, there are some customers who occupy seats for 4 people with 1 person, young people who are acting as a young man by the side with headphones I was not giving up at all, probably because I was from a foreign country. Having two people sitting in a double seat may have been a way to make as many guests as possible without having to wait, but if that is the case, the staff will look for vacant seats and guide you Shouldn't it be strange to have customers look for it? Also, shouldn't we just say a word to a customer who is obviously occupying 4 seats by one person?

Read in English Original Text

Mr./Ms. L.Y(32)

Total points

Select Date

Room type

：

Rooms4/5

Bath-

Breakfast-

Dinner-

Services5/5

Other Facilities4/5

2019-03-10

Urban Twin

位置方便，人員服務親切

Convenient location, friendly staff

Read in English Original Text

All Reviews

Facility・services

: Property

Cross Hotel Sapporo

: Address

Hokkaido Prefecture, Sapporo, Chuo Ward, Kita 2 Jonishi, 2 Chome−23　[View map]

: check-in / check-out time

15:00 / 11:00

CI/CO time may be different depending on plan.

: Credit card

VISA/MASTER/AMEX/JCB/DINERS

: Number of guest rooms

181 room(s)

Restaurant

◆Restaurant Hache by HARUHORO 
Community dinning which crosses Hokkaido cuisine with local culture. The chef is inspired by the culture of Hokkaido cuisine. We hope that guests will enjoy the chef's original French and Italian style meals with high quality Hokkaido ingredients at the main dinning area of Cross Hotel. Since the restaurant space has an entire floor, we can arrange the layout for parties, bridal showers, or any other occasions easily. 

Hours 
Breakfast / 7:00am～10:00am（Last order 9:30am） 
Lunch / 11:30am～3:00pm（Last order 2:00pm） 
Dinner / 5:30pm～10:00pm（Last order 9:30pm）

◆Cafe & bar meetlounge
Fusing modern sense and simulation, it is a sophisticated adult atmosphere.
Guests can enjoy pastries and lunch at the cafe and enjoy alcohol with it as well. When people gather lively conversations can arise and guests will have a pleasant time. A stylish atmosphere for adults.

Hours
Cafe/ 10:00am~ 4:00pm (LO 3:00pm)
Guest Lounge/ 4:00pm~ 7:00pm (LO 6:30pm)
Bar/ 7:00pm ~ 12:00pm (Last Order 11:30pm)

Bath

large public bath
<Business Hours> Public Bathhouse: 16: 00-25: 00/6: 00-9: 00 / Observatory Lounge: 16: 00-25: 00

There are two buses, the inner bath and the outdoor bath. Relaxing while looking up at the night sky in the outdoor bath, relaxing while watching the night view in the public bath. The large public bath that looks down on the streets of Sapporo is equipped with both male and female hot water baths and an outdoor bath. It has a powder corner and a relaxing lounge.

[Information on Maintenance Construction of Great Baths]
Construction period: March 11th (Monday) to March 28th (Thur) in 2019
Normal business resumption: scheduled for March 29, 2019 (Friday)
* During the construction period, you will be bathed in a male and female shift system, and there will be a change in the period of use.

"large public bathing area during the construction period"
Male customers 16: 00-20: 00 next day from 6: 00-9: 00
Female customers 20: 30 ~ 25: 00

Other facility information

Guest lounge lounge "Meetlounge:"
In order to enjoy even more fulfilling stay, we have prepared a lounge for our guests.
2F 
16: 00-19: 00

We offer more than 20 varieties of beverage.
While enjoying wine and cocktails, enjoy a rich moment in a space with comfortable music and artwork.

Information

Various Optional (Charged)
We have options for customers who wish to celebrate birthdays and anniversaries. We will offer a romantic and dramatic time. For festive birthdays and surprise anniversaries, you will have wonderful memories. For an unforgettable anniversary stay over at Cross Hotel Sapporo.

・Bed Decoration (Red rose petals/one point/lettered)
・Cake plate/Sweets Plate
・Bouquet/Flower Boxes
・Candle decoration
※For those who are interested please inquire in the free comment section or inquire the Relux concierge (03-6432-4962/ weekdays & Saturdays 10:00am~7:00pm)

Notice

At Cross Hotel Sapporo, we are going to undertake construction of the hall in part.
We apologize for any inconvenience to our customers during the period.

【Room renovation work】
Target floor: 14th to 17th floor
Construction period: Monday, March 4, 2019 - Thursday, April 25
 
【Construction work for smoking cessation】
Target floor: 4th floor, 5th floor, 11th floor
Construction period: May 6, 2019 (Monday · Holiday) - May 10 (Fri)
Restarting business: Saturday May 11, 2019
 
* As construction works, workers enter the building and construction sounds may occur.
* If any changes occurred in this case, we will inform you at the Cross Hotel Sapporo official website.

Features

Bath tax
Children allowed
Room service
Transportation service
Parking area
Hot spring
Fresh hot spring
Room with outdoor spa
Public spa
Private spa
Indoor pool
Outdoor pool
Esthe/Spa facility
Fitness facility
Barrier free
5 min walk from station
Pets allowed
Breakfast in room
Dinner in room
Open air bath
Night view
Ocean view
Cottage
Coupon

The accommodation features are general descriptions of the facility. The amenities and breadth of service will differ between each accommodation. For details, please confirm directly with the accommodation.

Access

Access by public transportation.

【By Train】
・5 minutes walk from JR「Sapporo station」
・6 minutes walk from City Subway「Oodori station」 

【By Airplane】
・Shin Chitose Airport―（JR Hokkaido Express Airport about 36 minutes）―Sapporo station―（about 5 minutes walk）
・Shin Chitose Airport―（Hokuto Kotsu/Hokkaido Chuo Bus about 80 minutes）―Sapporo station―（5 minutes walk）
・Okadama Airport―（Hokuto Kotsu/Hokkaido Chuo Bus about 30 minutes）―Sapporo station―（5 minutes walk）

Hokkaido Prefecture, Sapporo, Chuo Ward, Kita 2 Jonishi, 2 Chome−23

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