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ザ・ウィンザーホテル洞爺リゾート & スパ The Windsor Hotel Toya Resort Spa

museum Resort Go To トラベル対象
The Windsor Hotel Toya Resort Spa  / Hokkaido Toya 93

Countermeasures for COVID-19

  • Hand sanitizer provided
    Hand sanitizer provided
  • Disinfection
    Disinfection
  • Ventilation
    Ventilation
  • Ensure Social Distancing
    Ensure Social Distancing
  • Guidelines for employees
    Guidelines for employees
  • Guidelines for guests
    Guidelines for guests

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Overview

For those that want to escape the hustle and bustle of life, let yourself be wrapped up in Hokkaido's great natural landscape.

Welcome to The Windsor Hotel Toya Resort & Spa, located at the top of a mountain from where you can look down at Lake Toya and Uchiura Bay.

We offer two hotel stay styles. The Premium Style offers a suite room and the Casual Style for a more carefree stay. Every room has a panoramic view of either the lake or the ocean, so please feel free to choose the type of stay that best matches your travel needs.

You can enjoy meals that are prepared by top chefs, using the finest ingredients, sourced locally from Hokkaido. Go ahead and experience the many options of our "Windsor Gourmet".

Our spa is based on the Hokkaido nature, the four seasons, and natural materials. It offers a place for you to release the exhaustion from your body. Enjoy one of our spa services, where you can retrieve your body's natural healing powers and heal your body and soul, while surrounded by the great natural landscape.

Of course, we offer golf and tennis and you may also select an option from our menu. 

We look forward to providing you with an excellent experience so that your thoughts are "I want to go back." Why don't you spend some time at Hokkaido's top resort with your significant other, your friends, or your family for a truly memorable experience?



      
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Rooms・Plans

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  • Plan (-)

Review

Relux grade

museum

World class accommodations that create an extraordinary experience by going above and beyond with exceptional services and unique Japanese hospitality.

Overall Rating(41 reviews)

4.2/5

5

51%

4

27%

3

15%

2

5%

1

2%

 

Rooms4.3/5

Bath3.9/5

Breakfast4.2/5

Dinner4.2/5

Services4.0/5

Other Facilities4.1/5

Mr./Ms. H,R(55)

Total points

Stayed in

Room type

2017-11-23

Superior twin (lake view)

I was very satisfied with the view from the window, Onsen and Spa experience was very nice. However, the room itself wa... Read more I was very satisfied with the view from the window, Onsen and Spa experience was very nice. However, the room itself was below my expecatation. It lacks a style and concept. I was expecting the world standard room. The room felt so empty without any decoration, color. Overall service was disappointing. The staff was not trained enough for providing hospitality. They didn't know about the services, English speakers didn't really understand English. It was nice that we could buy some bread and bring into the cafe. However, there was no butter or jam. I felt the service was incomplete to satisfy the customer needs. When you visit the bread shop in the afternoon, it was so empty..... It supposed to be the world class hotel, and children were running around at the reception area. Many customers spend most of their time at the hotel. The hotel needs to satisfy our needs from morning till the night. I hope you will revist the service again and consider.

I was very satisfied with the view from the window, Onsen and Spa experience was very nice. However, the room itself was below my expecatation. It lacks a style and concept. I was expecting the world standard room. The room felt so empty without any decoration, color. Overall service was disappointing. The staff was not trained enough for providing hospitality. They didn't know about the services, English speakers didn't really understand English. It was nice that we could buy some bread and bring into the cafe. However, there was no butter or jam. I felt the service was incomplete to satisfy the customer needs. When you visit the bread shop in the afternoon, it was so empty..... It supposed to be the world class hotel, and children were running around at the reception area. Many customers spend most of their time at the hotel. The hotel needs to satisfy our needs from morning till the night. I hope you will revist the service again and consider.

Mr./Ms. R.O(39)

Total points

Stayed in

Room type

2020-10-13

Junior Suite Twin - Ocean View

さすがの高級ホテル、スタッフの方々のサービスレベルが高いと感じました。 前身のホテル時代に泊まって以来、27年ぶりの宿泊でしたが、記憶と違わずやはりここはロケーションが素晴らしい。 客室窓からの眺望が最高でした。 館内での夕食は少々値... Read more さすがの高級ホテル、スタッフの方々のサービスレベルが高いと感じました。 前身のホテル時代に泊まって以来、27年ぶりの宿泊でしたが、記憶と違わずやはりここはロケーションが素晴らしい。 客室窓からの眺望が最高でした。 館内での夕食は少々値が張りましたが、とても美味しいお寿司をいただきました。 朝食に用意されたパンがどれも美味しくて大満足です。 家族のお祝いなど、ちょっと奮発できる時にまた泊まりたいものです。

I felt that the service level of the staff and the luxury hotel was high. It's been 27 years since I stayed at the hotel, which was my predecessor, but as I remember, the location is wonderful. The view from the guest room window was the best. The dinner in the hall was a little pricey, but I had very delicious sushi. All the bread prepared for breakfast is delicious and very satisfying. I would like to stay again when I can inspire a little, such as a family celebration.

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Mr./Ms. S.T(65)

Total points

Stayed in

Room type

2020-10-29

Junior Suite Twin - Ocean View

スペースが広く取られたリゾートホテルならではの設備で、ゆっくりのびのび過ごすことが出来ました。 予報に反して天気にも恵まれ、晩秋の北海道を満喫することが出来ました。 一点ご参考として。 今まで経験した大抵のホテルが、高級ホテルか否... Read more スペースが広く取られたリゾートホテルならではの設備で、ゆっくりのびのび過ごすことが出来ました。 予報に反して天気にも恵まれ、晩秋の北海道を満喫することが出来ました。 一点ご参考として。 今まで経験した大抵のホテルが、高級ホテルか否かに関わらずですが、TVの画質設定が私の好みに設定されていません。 好みの問題として扱っていただいても結構ですが、私は高級ホテルにはそぐわないと思います。 次に述べるような状況です。 TVの画像設定が、電気店の店頭で表示されているコントラストの強い(ダイナミックモードなどと呼ばれる)モードに設定されています。 この設定では一見くっきりはっきりきれいに見えますが、コントラストを強調してあるので、黒は黒つぶれして、例えば、髪がべたっと真っ黒けになり全体に塗り絵のような画像になります(本来は照明の当たり方に応じて様々なグレーになる)。 通常はリモコンで調整できますが、ホテルのリモコンでは機能が殺されているのでどうにもなりません。 まあ、素敵なホテルでTVを長時間見る必要もないので、どうでもよいといえばどうでも良いのですが。 翌日宿泊した札幌駅の駅直結のホテルでは珍しく(私にとって)適切な標準設定になっていました。 因みにある東京の有名ホテルに同様のコメントを残しましたが、設定に問題ありませんとの回答をいただきました。 ご参考まで。

With the facilities unique to a resort hotel with a large space, I was able to spend a relaxing time. Contrary to the forecast, the weather was blessed and I was able to fully enjoy Hokkaido in late autumn. As a reference. Most hotels I've experienced, whether luxury or not, haven't set the TV quality settings to my liking. You can treat it as a matter of taste, but I don't think it's suitable for a luxury hotel. The situation is as described below. The TV image settings are set to the high-contrast (called dynamic mode, etc.) mode displayed at electronic stores. With this setting, it looks crisp and clear at first glance, but because the contrast is emphasized, the black is crushed, for example, the hair becomes sticky and black, and the whole image looks like a coloring book (originally, it looks like a coloring book). It will be various gray depending on how the light hits it). Normally you can adjust it with the remote control, but it doesn't help because the function is killed with the hotel remote control. Well, I don't care if I don't care because I don't have to watch TV for a long time in a nice hotel. It was a rare (for me) standard setting at a hotel directly connected to Sapporo Station where I stayed the next day. By the way, I left a similar comment on a famous hotel in Tokyo, but I received a reply that there is no problem with the setting. For your reference.

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Facility・services

Property

The Windsor Hotel Toya Resort Spa

Address

Shimizu, Toyako-cho, Abuta-gun, Hokkaido 049-5722  [View map]

check-in / check-out time

15:00 / 12:00

CI/CO time may be different depending on plan.

Credit card

VISA/MASTER/AMEX/JCB/DINERS

Number of guest rooms

300 room(s)

Restaurant

Teppanyaki "Out of Africa"
Sushi restaurant "Shoan Kogetsu"
Kappou "Mori-san Hymn"
French restaurant "Gilligan's Island"
Main bar "Polo bar"
Lobby lounge "Cafe Zet"
Boulangerie "Windsor"
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Bath

・Onsen (Sansen)
<Hours> 6:00-10:00/15:00-23:00 (last admission)
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Other facility information

Bloom Spa Toya (9: 00-19: 00) * Closed all day
We offer a selection of menus from all over the world, from aromatherapy and thalassotherapy to Ayurveda. From the idea of incorporating the blessings of nature into the body, we also offer treatments using materials unique to Hokkaido such as lavender and corn.

Crystal Blue Club * Closed all day
<Business hours> 9: 00-11: 00/14: 00-18: 30 (last reception)
The aqua area adjacent to the spa has a 25m indoor pool, Jacuzzi, tanning and athletic corners.

Golf-Windsor Great Peak of Toya-
<Business Hours> Late April-Late October 8: 00-17: 00 (July / August 8: 00-18: 00)
With a magnificent location overlooking Uchiura Bay, you can enjoy golf in the great outdoors.
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Information

We rent out facilities and goods for children.

[Free] Crib (bed guard) / Boil disinfection of baby bottles / Sleepwear for children (bathrobes for infants, yukata, slippers are also available) / Microwave
* The number of equipment is limited. We recommend that you make a reservation in advance.

  [Paid]

Kids room (reservation required, reservation up to 2 days in advance)
* We accept children from 0 years old to preschoolers. Please contact us for ages other than those applicable.
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Notice

Bath tax (300 yen) is not included.
Consumption tax and service charge are included.
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Features

  • Bath tax
  • Children allowed
  • Room service
  • Transportation service
  • Parking area
  • Hot spring
  • Fresh hot spring
  • Room with outdoor spa
  • Public spa
  • Private spa
  • Indoor pool
  • Outdoor pool
  • Esthe/Spa facility
  • Fitness facility
  • Barrier free
  • 5 min walk from station
  • Pets allowed
  • Breakfast in room
  • Dinner in room
  • Open air bath
  • Night view
  • Ocean view
  • Cottage
  • Coupon

The accommodation features are general descriptions of the facility. The amenities and breadth of service will differ between each accommodation. For details, please confirm directly with the accommodation.

Access

Access by public transportation.

【If using the shuttle bus from the JR Toya Station】
・From Sapporo Station, about 100 minutes on the JR Chitose Line Limited Express to Toyako Station.
・From Minami-Chitose Station (New Chitose Airport), about 90 minutes on the JR Chitose Line Limited Express to JR Toya Station
・From Hakodate Station (Hakodate Airport), about 90 minutes on the JR Chitose Line・Muroran Main Line Limited Express to JR Toya Station

Shimizu, Toyako-cho, Abuta-gun, Hokkaido 049-5722

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