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箱根・翠松園
Hakone Suishoen

Ryokan/Inn
  • Kanagawa > Hakone
  • Kowakudani Onsen

Overview

Hakone Suishouen is located in Kowakidani, Hakone, a place surrounded by nature. The location is a cultural asset and once the villa of the Mitsui family. The premises remains the same and the elegant name "Suishouen" is derived from its beautiful surrounding. 

Once you leave the car, take a breathe of fresh air as you step into a quiet whole new world; this experience will make you feel like you are stepping on to holy ground. 

All 23 rooms come with Hakone's original free flowing natural outdoor onsen and vary in design. Although the rooms vary, each room is furnished with comfortable bedding that is guaranteed to give you a deep and restful sleep. You will wake up feeling happy and refreshed.  

The executive chef personally selects ingredients and tableware to use to make a high class, calm, scenic meal. The chef at the teppenyaki counter will entertain you while he prepares your meal. 

This Japanese ryokan, "Hakone Suishoen" is a hotel that perfectly blends warm hospitality with comfortable modern amenity. No one will be able to hinder you during your holiday at this ryokan.         
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Room types

Review

Relux grade

Accommodations that represent Japan and Japanese culture and that you need to visit in your lifetime.

Overall Rating(102 reviews)

4.8/5

5

79%

4

17%

3

4%

2

-%

1

-%

 

Room Type4.7/5

Bath4.6/5

Breakfast4.7/5

Dinner4.8/5

Services4.7/5

Other Facilities4.5/5

Mr./Ms. M.L(Private)

Total points:

Duration:2017-12-04

Excellent service & excellent food. Very relaxing environment for holiday!

Excellent service & excellent food. Very relaxing environment for holiday!

Mr./Ms. C.W(1)

Total points:

Duration:2017-05-28

Very good experience to stay in Hakone Suishouen. Exceptional friendly staff, warm hospitality and nice room. Definitely... Read more Very good experience to stay in Hakone Suishouen. Exceptional friendly staff, warm hospitality and nice room. Definitely will come back and recommend to friends. Thank you.

Very good experience to stay in Hakone Suishouen. Exceptional friendly staff, warm hospitality and nice room. Definitely will come back and recommend to friends. Thank you.

Mr./Ms. N.M(Private)

Total points:

Duration:2018-11-23

お部屋もお風呂も夕食もとても素晴らしかったのですが、夜中に彼の具合が悪くなりもどしてしまって、その旨をお伝えして朝食のキャンセルのお電話をしましたのに、チェックアウトの際に全くその件に触れられず、また、駅までの送りの車では、気持ち悪いなか山... Read more お部屋もお風呂も夕食もとても素晴らしかったのですが、夜中に彼の具合が悪くなりもどしてしまって、その旨をお伝えして朝食のキャンセルのお電話をしましたのに、チェックアウトの際に全くその件に触れられず、また、駅までの送りの車では、気持ち悪いなか山道の急カーブをすごいスピードで、さらに気持ち悪くなってしまいました。すごくいいお宿なのに最後にとても残念な気持ちになりました。

The room, the bath and the dinner were very wonderful, but he felt sick and gotten back in the middle of the night, I told that and talked about that and called for cancellation of breakfast, but at checkout I could not touch the matter at all and I felt even worse at the great speed of the sharp curve of the mountain road feeling bad with the car which is sent to the station. Although it is a really nice neighbor, I became very disappointed at the end.

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Facility・services

Accommodation name

Hakone Suishoen

Address

Kanagawa-ken Ashigarashimo-gun Hakone-machi Kowakidani519-9  [View map]

check-in / check-out time

15:00 / 11:00

CI/CO time may be different depending on plan.

Credit card

VISA/MASTER/AMEX/JCB/DINERS

Number of guest rooms

23 room(s)

Restaurant

◼ ︎ ​​Japanese Kaiseki Restaurant Momiji
Dinner: 6:00pm-10:00pm (last admission 8:30 pm)/ breakfast: 8:00am-11:00am  (last admission 10:00 am)
Using ingredients and equipment carefully selected by our chefs, they create a high class display. From appetizers to desserts, this course flows from dish to dish. There is no dress code and you can can also enjoy meals from the privacy of your room.

◼ ︎ ​​Teppanyaki 
Dinner: 6:00pm or 8:30pm (2 part system)
We offer a special monthly menu and counter seats where you can enjoy the creation of your meal.
※We cannot accommodate children under 10 years old. Thank you for your understanding
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Bath

The public outdoor bath uses the same spring source as each guest room. The esthetics salon and lobby are on the first floor of the main building. The indoor bath, outdoor bath and dry sauna are a joint establishment. Towels and shampoo are available on premise. 
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Other facility information

- Bar hours 5pm- last order at 11pm
The counter-top of this stylish bar is made from mahogany and walnut wood and gives off a sense of warmth. The drinks menu changes with the seasons and contains a wine list that has wine selected from all over the world.

- SPA Reception hours: 1pm -9pm/ Service hours 1pm-10pm
Using a world famous cosmetics brand Sisley in treatments, the results can't be explained but needs to be experienced. Enjoy this fully relaxing and beautifying spa. 
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Information

《Fees for children》
 ・Children under 12 stay for the price of 1620 yen. (All prices include tax)  
 Dinner:Children's Kaiseki 9,180 yen or Children's Plate 5,400 yen 
Breakfast:Children 2,160 yen, Bedding:3,240 yen
 ※150 yen bathing tax is not included.
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Notice

Please answer the following questions in your free comments section
 【1】Please choose between Kaiseki cuisine or Teppan-yaki. If you have no preference you will receive Kaiseki cuisine. 
 ※There is a limit to the number of Teppan-yaki meals can be served a day.
 ※Only those 10 of age and above may enjoy the Teppan-yaki meals.
 【2】Please choose you dinner time of choice
 ・6pm〜8: 30 pm for Kaiseki cuisine
 ・6pm or 8:30 pm for Teppan-yaki
If we are unable to answer your request we apologize in advance.
 【3】Please note any food allergy or dietary restrictions
 【4】Please note your choice of transportation(Car, Public Transportation)
 【5】Please note whether you would like to use the beauty salon
 【6】Please note whether you need shuttle bus service from Kowakudani Station
 【7】Please note whether or not you or anyone in your group will be smoking
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Features

  • Bath tax
  • Children allowed
  • Room service
  • Transportation service
  • Parking area
  • Hot spring
  • Fresh hot spring
  • Room with outdoor spa
  • Public spa
  • Private spa
  • Indoor pool
  • Outdoor pool
  • Esthe/Spa facility
  • Fitness facility
  • Barrier free
  • 5 min walk from station
  • Pets allowed
  • Breakfast in room
  • Dinner in room
  • Open air bath
  • Night view
  • Ocean view
  • Cottage
  • Coupon

The accommodation features are general descriptions of the facility. The amenities and breadth of service will differ between each accommodation. For details, please confirm directly with the accommodation.

Access

Access by public transportation.

 
- Tokyo -> Odawara -> Hakone-yumoto -> Kowakidani (Approx. 1hr 20min)
- Nagoya -> Odawara -> Hakone-Yumoto -> Kowakidani (Approx 2hr)

- From Kowakidani Staiton there is a shuttle bus to the hotel. Reservation is required. 
* If you need to be picked up/ dropped off by the shuttle bus, please write the time that you will be needing the bus in the comment box when you make your room reservation or contact the hotel directly.   

Kanagawa-ken Ashigarashimo-gun Hakone-machi Kowakidani519-9

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Contact the Relux concierge

Relux concierges will help you with anything you need. Feel free to contact us.

Concierge Offline

+81-50-3066-0628

10:00-19:00
(JST Weekdays)

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