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ホテルメトロポリタン長野 Hotel Metropolitan Nagano

City-centered Hotel Go To トラベル対象
  • Nagano > Nagano ・ Iizuna ・ Togakushi
Hotel Metropolitan Nagano / Nagano Nagano・Togakushi・Obuse 35

Countermeasures for COVID-19

  • Hand sanitizer provided
    Hand sanitizer provided
  • Disinfection
  • Ventilation
  • Ensure Social Distancing
    Ensure Social Distancing
  • Guidelines for employees
    Guidelines for employees
  • Guidelines for guests
    Guidelines for guests

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Hotel Metropolitan Nagano offers comfort for your eyes and peace of mind. Please enjoy your stay along with the fine Omotenashi, Japanese hospitality.

Adjacent to the Nagano Station for ease of access to the city. Enjoy walks in Zenkoji and Obuse and make use of facilities such as the courtyard and the lobby lounge.

The rooms are designed keeping “comfortable space” for everyone in perspective. Feel at home with the magnificent settings that promise relaxation.

Enjoy a delicious meal at the hotel's multi cuisine restaurant that offers Japanese, Chinese and other cuisines. While at the restaurant, don't forget to enjoy the melody of flavors incorporated in the Shinshu region.

Spend a special evening appreciating the beautiful view from the elegant bar and lounge located on the top floor of the hotel. You can be assured of an enjoyable experience with your loved ones.

To welcome the beginning of a pleasant day, we offer our signature breakfast buffet. Spend the morning enjoying the extensive multi-cuisine menu that we have created to have a perfect start to your day. 

We strongly recommend experiencing the Shinshu region devised with Omotenashi, Japanese hospitality everywhere.
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  • Rooms (-)
  • Plan (-)


Relux grade

Accommodations that represent their respective prefectures and that are worth visiting when you are in the area.

Overall Rating(36 reviews)


















Other Facilities3.9/5

Mr./Ms. R.A(Private)

Total points

Stayed in

Room type


Standard twin


It was a short stay, but I am satisfied with the correct answer. The cleanliness, the distance of the staff, the breakfast, everything was just right.

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Mr./Ms. K.S(26)

Total points

Stayed in

Room type


Standard Single

ダブルルームにアップグレードしていただいた事と、朝食が長野の良さを少しずつ堪能できるものでよかった事。部屋も綺麗で素晴らしかったことなどに感謝するとともに感動しました。 ただ、部屋のアップグレードは一人であるのにシングルからダブルへのアッ... Read more ダブルルームにアップグレードしていただいた事と、朝食が長野の良さを少しずつ堪能できるものでよかった事。部屋も綺麗で素晴らしかったことなどに感謝するとともに感動しました。 ただ、部屋のアップグレードは一人であるのにシングルからダブルへのアップグレードはなんとなく寂しい気持ちになるものでした。あと、食事についてはコロナの影響で配慮があるとは思いますが動線や取り皿、ビニール手袋など朝からの行動としては少し面倒だったり、分かりにくい事がありましたので最初に来た時にご飯から取っておかず、デザート、飲料のような順番になるような動線が分かりやすいと朝の食事としては快適かなと思います。

I'm glad that you upgraded to a double room and that you can enjoy the goodness of Nagano little by little for breakfast. I was grateful and impressed that the room was clean and wonderful. However, although I was alone in upgrading the room, upgrading from single to double made me feel lonely. Also, I think that there is consideration for meals due to the influence of corona, but there were things that were a little troublesome and difficult to understand as actions from the morning such as flow lines, plates, vinyl gloves, so when I first came, I had a meal. I think it would be comfortable for a morning meal if it is easy to understand the flow lines such as dessert and drinks.

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Mr./Ms. E.K(46)

Total points

Stayed in

Room type


Deluxe Double Single Use

クチコミの高評価やJR系ホテルの信頼性で選びましたが今回はホテル選びを誤ったようです。駅直結と謳ってはいるものの直結は2階でフロントは1階で使いにくく感じました。結局2階は使いませんでした。チェックイン時にカウンター3か所でフロントスタッフ... Read more クチコミの高評価やJR系ホテルの信頼性で選びましたが今回はホテル選びを誤ったようです。駅直結と謳ってはいるものの直結は2階でフロントは1階で使いにくく感じました。結局2階は使いませんでした。チェックイン時にカウンター3か所でフロントスタッフさんがチェックインの案内をしておられましたがかなりの時間を待たされました。部屋のカードキーはまだわかりますがエレベーターのカードキーはどうなんだろうと思いました。先客の老夫婦の方々が使い方がわからなかったようで困っておられました。デラックスダブルに泊まりましたが部屋のデザイン上、鏡だらけで落ち着きません。テレビ横の鏡は正直言って必要かなと感じました。鏡を隠そうと衣類を掛けようとしましたが隠しきれませんでした。カバーとかあればなぁと思いました。コインランドリーもランドリー室に入る為のキーをフロントに借りに行かなければならず何度も手間がかかりました。朝食は可も無く不可も無くでしたが品数は少なかったです。12時チェックアウトとの事でしたが10時には廊下に掃除機や、使い終わったシーツがあちらこちらに置いてあり早くチェックアウトしろ!と言われてるように感じました。クチコミが高評価だけに色々残念な感じです。今回の長野旅行で唯一の失敗でした。

I chose it because of the high evaluation of the reviews and the reliability of the JR hotels, but this time it seems that I made a mistake in choosing the hotel. Although it is said that it is directly connected to the station, the direct connection is on the 2nd floor and the front desk is on the 1st floor, which makes it difficult to use. After all, I didn't use the second floor. At the time of check-in, the front desk staff provided check-in information at three counters, but I had to wait a considerable amount of time. I still know the card key for the room, but I wondered what the card key for the elevator was. I was in trouble because the elderly couples of the previous customers didn't seem to know how to use it. I stayed in a deluxe double room, but due to the design of the room, it was full of mirrors and I couldn't settle down. To be honest, I felt that the mirror next to the TV was necessary. I tried to hang my clothes to hide the mirror, but I couldn't hide it. I wish I had a cover. As for the coin laundry, I had to go to the front desk to borrow the key to enter the laundry room, which was troublesome many times. Breakfast was neither good nor bad, but the number of items was small. It was said that you would check out at 12 o'clock, but at 10 o'clock there are vacuum cleaners and used sheets here and there, so check out early! I felt like being told. It's a shame because the reviews are highly rated. It was the only failure on this trip to Nagano.

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Hotel Metropolitan Nagano


Minamiishidōchō-1346 Minaminagano, Nagano-shi, Nagano-ken [View map]

check-in / check-out time

15:00 / 12:00

CI/CO time may be different depending on plan.

Credit card


Number of guest rooms

235 room(s)


■Restaurant and Bar
◆ Cafe Restaurant Iris
<Hours> 6:30am - 9:30pm (breakfast buffet 6:30m -  10:00am)
Start your day with a large breakfast, offering a wide range of cuisine. Enjoy the taste of the delicious food served at the hotel’s restaurants. 

From 6:30am - 10:00am, a breakfast buffet is served with regional Nagano rice and uses local Nagano ingredients cooked with Shinshu tradition. (adult: ¥ 1,700, children age 4-12: ¥ 1,100)

◆ Shinano Japanese cuisine
<Hours> 11:30am - 2:30pm / 5:30pm - 9:00pm
We use fresh ingredients that are local and natural so you can fully taste of uniqueness of Shinshu. Sushi "Kaizu". Teppanyaki "Yamasachi" are also done on site.

◆ Chinese Restaurant Kouka
<Hours> 11:30am - 2:30pm / 5:30pm - 9:00pm
Taking advantage of the ingredients of Shinshu and rich traditional Chinese recipes, a unique cuisine awaits you at this restaurant. Highly recommended for groups, both large and small, at dinner.

◆ Main bar Apollo
<Hours> 6: 30pm - 12: 00am (L.O.11: 30pm)
The Main bar Apollo is located on the top floor. Enjoy a cocktail and soak in the night view from the bar counter. We also have table seating to set the mood for relaxation.

◆ Lobby Lounge
<Hours> 10:00am - 8:00pm
Guests can use the lounge with "cafe restaurant Iris" and enjoy the view of the vaulted ceiling of the corridor with a fragrant coffee in one hand. Enjoy tea time in the elegance of the hotel.

<Hours> 10:00am to 8:00pm
The cake shop of the hotel is located in "cafe restaurant Iris". Here you can purchase the highly regarded fresh 'Yasashi Shoku-pan' (Gentle bread) created by 'Konmori Mori no Mahou no Panyasan'. 
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Please contact the hotels/ryokans directly for more details.
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Other facility information

◆ relaxation space sanando (Sanando)
<Hours> 11:00am to 8:00pm
Enjoy the reflexology treatment while enjoying the blissful aroma of healing that reaches deep into the body. 

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Please contact the hotels/ryokans directly for more details.
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• Consumption tax, and service charge are included in this plan
• When using credit cards, we also accept VIEW cards. 
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  • Bath tax
  • Children allowed
  • Room service
  • Transportation service
  • Parking area
  • Hot spring
  • Fresh hot spring
  • Room with outdoor spa
  • Public spa
  • Private spa
  • Indoor pool
  • Outdoor pool
  • Esthe/Spa facility
  • Fitness facility
  • Barrier free
  • 5 min walk from station
  • Pets allowed
  • Breakfast in room
  • Dinner in room
  • Open air bath
  • Night view
  • Ocean view
  • Cottage
  • Coupon

The accommodation features are general descriptions of the facility. The amenities and breadth of service will differ between each accommodation. For details, please confirm directly with the accommodation.


Access by public transportation.

■1 hour and 30 minutes from Tokyo (JR Nagano Shinkansen)
■3 hours from Nagoya (JR line express "Shinano")
■50 minutes from Matsumoto (JR line express "Shinano")
■1 hour and 10 minutes from Matsumoto Airport (High-speed bus)
■4 hours from Osaka (Tokaido Shinkansen Nagoya transfer by JR limited express line "Shinano")
■2 hours 5 minutes from Osaka Airport (Matsumoto Airport transfer  by high-speed bus)

■ 1-minute walk from the JR line Nagano Station

Minamiishidōchō-1346 Minaminagano, Nagano-shi, Nagano-ken

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