マースガーデンウッド御殿場 Mars Garden Wood Gotemba
- Shizuoka > Gotemba
- Gotemba Higashitanaka Onsen
Countermeasures for COVID-19
Hand sanitizer provided
Ensure Social Distancing
Guidelines for employees
Guidelines for guests
Countermeasures for COVID-19
- Hand sanitizer provided
- Hand sanitizers are available in public areas
- High contact points (door handles, remote controls, tables, etc) in guest rooms are sanitized during room cleaning.
- High contact areas in publice spaces (elevator buttons, handrails, etc) are disinfected and maintained frequently.
- Public areas are ventilated frequently.
- Ensure Social Distancing
- Social distancing is ensured by installing physical barriers, such as clear plastic sneeze guards.
- Social distancing is ensured by changing restaurant layout or installing partition.
- Guidelines for employees
- Our staff conduct hand washing, gargling, and face mask application.
- Our staff undergoes daily health check.
- Guidelines for guests
- To ensure safety of all guests and emplyees, please kindly be advised that guests who failed temperature checks may not be allowed to enter and stay at the property.
Notice from the hotel
Message from the manager 2020.07.04 Measures against new-type coronavirus infectious diseases (change of business contents of facility, etc.) (as of June 28, 2020) At Mars Garden Wood Gotemba, the restaurant opening hours will be normal due to changes in requests from the country and Gotemba City. However, in consideration of expansion and customer health and safety, we will continue to close some facilities. We apologize for the inconvenience, and we appreciate your understanding. [Restaurant dinner hours] May 16, 2020 (Sat) ~ Teppanyaki Ginmei Midori 17:30-21:30 (last entry at 20:45) From the viewpoint of infection prevention, we will continue to give priority to guidance at table seats. Kyoto Kaiseki Ginmei Midori 17:30-21:30 (last entry at 20:00) Normal business. 【Big bath】 It is available as usual. 15:00~24:00 Next day 5:00~11:00 [Footbath] From Thursday, April 9, 2020 to the time being Available Friday, Saturday and Sunday. 【Bar】 From Thursday, April 9, 2020 to the time being [Veil Feuille] From June 2020 Tuesday/Wednesday regular holiday-for the time being *The above schedule is subject to change without notice. ＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝ <In-house efforts> 1. Installation of alcohol disinfectant Alcohol disinfectant (pump type) is always installed at the hotel entrance, lobby, restaurant entrance, etc., and we are working to create an environment that is easy for customers to use with peace of mind. 2. Strengthening sterilization We sterilize the doorknobs, doors, buttons inside and outside the elevator, handrails of each staircase, etc. where there is a lot of contact with customers' hands. 3. Implementation of ventilation in the hall From the viewpoint of infection prevention, we open and close the windows of the lobby, restaurants, etc. as appropriate to provide ventilation. 4. Wearing a mask when serving From the viewpoint of customer's health and hygiene, and infection prevention, all staff who engage in customer service wear masks. 5. Guidance to the room, stop of luggage assistance service Traditionally, the front desk staff has guided the customer to the room, explained the room and assisted with luggage, but as a result of considering the health and hygiene of the customer, we have the opportunity to contact the customer as much as possible. We will stop these services because we judge that the infection can be more thoroughly prevented by reducing the amount. 6. Dealing with customers who are not feeling well If you have a fever or cough, etc. who are not feeling well, we will guide you to the appropriate clinic. <Request to customers> 1. Please bring your own mask and wear it when you move inside the building. We appreciate your understanding and cooperation. 2. When returning from home, please cooperate with alcohol disinfection when entering the restaurant. 3. If you feel unwell, have fever or cough during your stay, please inform the staff. If you have any questions or concerns, please feel free to contact the staff. ＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝
Mars Garden Wood Gotemba is a resort hotel overlooking the world heritage site of Mt. Fuji. Be welcomed by lush greenery in the lobby and the water in the garden reflecting the greens: the hotel is filled with natural beauty. All rooms are spacious with size of 44㎡ or larger, equipped with Simmons queen size beds. Semi open air bathroom is also attached to some rooms. Believing that joy of dining is essential in life, a variety of gourmet menus are prepared with heart: Kaiseki cuisine, Teppan-yaki grill, Italian cuisine, deserts, drinks and many more Another delight at Mars Garden Wood Gotemba is the natural hot springs bath - a rarity at a hotel. Relax in luxury at the bath shaded by the trees and listen to the trees as they sway in the wind. Have a blissful experience at this resort surrounded by nature in the skirts of Mt. Fuji.
- Rooms (-)
- Plan (-)
Accommodations that represent their respective prefectures and that are worth visiting when you are in the area.
Overall Rating(83 reviews)
Mars Garden Wood Gotemba
1089 Higashitanaka, Gotemba, Shizuoka [View map]
check-in / check-out time
15:00 / 12:00
CI/CO time may be different depending on plan.
Number of guest rooms
Please contact the hotels/ryokans directly for more details.Read moreClose
Groundwater 1,500m deep is drawn for the natural hot spring spa that is equipped with an open-air bath, sauna and jet bath spa. The alkaline water is smooth to your skin. (Open 5:00am~11:00am, 3:00pm~12:00am)Read moreClose
Other facility information
Spa La Forret de Beaute Offering private spa treatment in a spacious salon, combining various therapeutic methods that will balance the energy for body and mind, stimulating all five senses. This salon is also the first facility to use a waterbed with LED lighting in Japan. Experience the most relaxing massage on the gently swaying waterbed, using essential oils carefully selected for each guest. *By reservation only. *Limited to guests 18 and older. *Spa options for male guests also offered. *You must inform at the time of reservation if you are pregnant, have a medical problem, or plan to drink alcohol on the day of the treatment.Read moreClose
We prepare bathroom amenity from Mira Shaun, that has a rich fragrance.Read moreClose
※The hotel is non-smoking but we have a booth on the 3rd floor for those who wish to smoke. ・The bath tax of 150 yen is not included.Read moreClose
- Bath tax
- Children allowed
- Room service
- Transportation service
- Parking area
- Hot spring
- Fresh hot spring
- Room with outdoor spa
- Public spa
- Private spa
- Indoor pool
- Outdoor pool
- Esthe/Spa facility
- Fitness facility
- Barrier free
- 5 min walk from station
- Pets allowed
- Breakfast in room
- Dinner in room
- Open air bath
- Night view
- Ocean view
The accommodation features are general descriptions of the facility. The amenities and breadth of service will differ between each accommodation. For details, please confirm directly with the accommodation.
Access by public transportation.
By Train 5 min by taxi from JR Gotemba Station By Bus Take Express Bus from Tokyo Station or Shinjuku Station [duration app. 1 hr 40 min / 1,540 yen] By Plane Take Airport Express Bus from Haneda Airport [app. 2 hrs / 2,060 yen] Hotel Transfer Service Pick up service is available from 10 am to 6 pm at either JR Gotemba Station or Gotemba IC. *Please make a reservation in advance. *This service may not be available depending on occupancy.
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Contact the Relux concierge
Relux concierges will help you with anything you need.Feel free to contact us.
In response to the outbreak of Novel Coronavirus(COVID-19), business hours of our customer suppourt will be changed as below.
In addition, Relux online concierge service will be closed temporarily.
We deeply apologize for the inconvenience this may cause, and thank you for your understanding.