軽井沢ホテルロンギングハウス Karuizawa Hotel Longing House

Name: Karuizawa Hotel Longing House
Rating: 4.5

Resort Go To トラベル対象

Nagano > Karuizawa

Karuizawa Hotel Longing House / Nagano Karuizawa・Saku・Komoro 34

Countermeasures for COVID-19

Hand sanitizer provided
Disinfection
Ventilation
Ensure Social Distancing
Guidelines for employees
Guidelines for guests

View details

: Hand sanitizer provided
: Hand sanitizers are available in public areas

: Disinfection
: High contact areas in publice spaces (elevator buttons, handrails, etc) are disinfected and maintained frequently.

: Ventilation
: Public areas are ventilated frequently.

: Ensure Social Distancing
: Buffect style service is replaced by set menu at dining areas.

: Guidelines for employees
: Our staff conduct hand washing, gargling, and face mask application.
: Our staff undergoes daily health check.

: Guidelines for guests
: To ensure safety of all guests and emplyees, please kindly be advised that guests who failed temperature checks may not be allowed to enter and stay at the property.

Notice from the hotel

So that customers can use it with peace of mind
We are taking the following infection prevention measures.

① Install rubbing alcohol for hand disinfection in the main parts of the building
We ask for your cooperation in using this product.
We also instruct our staff to carry out disinfection frequently.

② Regarding the facilities and equipment in the building
We carry out more careful alcohol disinfection and cleaning than usual.

③ Forget the breakfast salad buffet at the restaurant
We offer individual refills.

④ Once a month by a third party
We carry out unannounced kitchen hygiene inspections.
It has been highly evaluated every time,
In addition, if there are any improvements, we will respond promptly.

⑤ Check the health condition (fever, vomiting, diarrhea) when the staff goes to work,
Every day when I go to work, I thoroughly measure the temperature and fill out the checklist.
If you have a fever of 37.5 ° C or higher and have symptoms such as coughing,
We are instructing you to wait at home.

⑥ In addition to canceling unnecessary and unurgent business trips and going out of staff,
We instruct you to take thorough measures when traveling.

Customers can continue to stay with peace of mind
We will focus on creating an environment, so
We appreciate your understanding and cooperation.
Thank you for your cooperation.

* Regarding the above, the Japanese government will continue to do so.
And according to the policy indicated by the related organizations
It may be updated.

Overview

We do our best to provide a sparkling stay here at Karuizawa Hotel Longing House.

Karuizawa Station, Prince Outlet, and Old-Karuizawa are only 5 minutes away by car. This hotel is in an excellent location allowing you relaxing moments while you can forget the hustle en bustle of the big city and spend a relaxing holiday.

We use only the best vegetables in our meals and you will be surprised at their sweet taste. The chef does his best to surprise you, make you laugh, and enjoy your conversation with his cooking.

The new wing of the hotel took 4 years to complete. In 2017, 13 new rooms were added. There are Simmons' beds in every room to ensure that you have a deep and restful sleep. 

In the private open-air bath, your fatigue will flow away with the hot water.

We are waiting you arrival to present you with a sparkling holiday.

Rooms・Plans

Rooms (-)
Plan (-)

Review

Relux grade

Accommodations that have achieved high customer satisfaction and that can be enjoyed casually.

Overall Rating(33 reviews)

61%

33%

Rooms4.5/5

Bath4.4/5

Breakfast4.5/5

Dinner4.6/5

Services4.5/5

Other Facilities4.2/5

Mr./Ms. K.H(45)

Total points

Stayed in

Room type

：

Rooms4/5

Bath-

Breakfast4/5

Dinner-

Services4/5

Other Facilities4/5

2020-11-05

New Building Forest Japanese-Western Room

お部屋は新館？って感じでした。でも部屋の空間はとても良いと思います。気になったのが、電気ポットの注ぎ口に埃がついていて使えませんでした。それと、レストランの子供椅子に前の人の食べカスが落ちてたり、ベタベタで気持ち悪かったです。朝食はパンも美... Read more お部屋は新館？って感じでした。でも部屋の空間はとても良いと思います。気になったのが、電気ポットの注ぎ口に埃がついていて使えませんでした。それと、レストランの子供椅子に前の人の食べカスが落ちてたり、ベタベタで気持ち悪かったです。朝食はパンも美味しく全般的に良かったのに細かい所が残念。スタッフの方々はフレッシュで気持ち良い接客でした。喫煙者はテラスで吸えると喜んでいました。

Is the room a new building? It was like that. But I think the space in the room is very good. I was worried that the spout of the electric kettle was dusty and could not be used. Also, the food scraps of the previous person fell on the children's chair in the restaurant, and it was sticky and unpleasant. The bread was delicious and the breakfast was generally good, but the details are disappointing. The staff were fresh and pleasant to serve customers. Smokers were happy to smoke on the terrace.

Read in English Original Text

Mr./Ms. T.O(Private)

Total points

Stayed in

Room type

：

Rooms4/5

Bath2/5

Breakfast3/5

Dinner3/5

Services2/5

Other Facilities3/5

2020-09-25

Japanese Western Style Suite in New Building(Terrace)

フロントサービスが他のホテルより劣っていました。

The front desk service was inferior to other hotels.

Read in English Original Text

Mr./Ms. Y.Y(33)

Total points

Stayed in

Room type

：

Rooms5/5

Bath5/5

Breakfast3/5

Dinner5/5

Services5/5

Other Facilities4/5

2020-08-28

Suite

お部屋がとっても広くてキレイで、アメニティも充実していて、本当に居心地が良かったです。 45分間の貸し切りの露天風呂も、家族３人で利用するのに十分な広さで、清潔感もあり大満足です。お食事もとても美味しかったですが、朝ごはんはやや子供に... Read more お部屋がとっても広くてキレイで、アメニティも充実していて、本当に居心地が良かったです。 45分間の貸し切りの露天風呂も、家族３人で利用するのに十分な広さで、清潔感もあり大満足です。お食事もとても美味しかったですが、朝ごはんはやや子供には向かないかな、と思いました。唯一気になったのが、食事の時の子供用のイスがかなりベタベタしていた点です。

The rooms were very large and clean, with plenty of amenities and it was really cozy. The 45-minute private open-air bath is large enough for three family members to use, and is very satisfying with its cleanliness. The food was very good, but I thought breakfast was a little unsuitable for children. The only thing I was concerned about was that the chairs for children at the time of meal were quite sticky.

Read in English Original Text

All Reviews

Facility・services

: Property

Karuizawa Hotel Longing House

: Address

Nagano-ken Kita Saku-gun Karuizawa-cho Karuizawa Izumi no sato　[View map]

: check-in / check-out time

15:00 / 11:00

CI/CO time may be different depending on plan.

: Credit card

VISA/MASTER/AMEX/JCB/DINERS

: Number of guest rooms

65 room(s)

Restaurant

Please contact the hotels/ryokans directly for more details.

Bath

We have 6 outdoor private baths for rent.(Hours：3 to 11 p.m., 8 to 11 a.m.)
※Let us know of your desire to rent upon check-in.
※We do not accept reservations in advance.
※We may not be able to accommodate your time of choice.
※This is not a hot spring. It is a circulated well water system.
※The tub is sized for 2 people. Only outdoor baths are available.

Other facility information

・Lounge
There is an open atrium lounge on the first and second floor filled with antique furniture. In the evening it has a bar where you can get your own drinks freely.

・Rental bicycles
We have a rental bicycle service. Please take a relaxing ride around the area.
Rental fee: one day, ¥1,000 per bicycle.

・Wine bar
A counter-bar with twelve seats that opened in September 2015. The menu consists of courses that revolve around Shinshu ingredients. From 9:00pm the bar only serves alcoholic beverages.

Information

・Room-served aroma beauty treatment (available hours: 3:00pm-10:00pm)
High-quality essential oils are mixed together to provide you with an original oil treatment in your room. 
Example: 60 min neck-down full body beauty care treatment: ¥12,000

・Room-served massage (available hours: 11:00am-11:00pm)
Our highly trained staff provides a friendly, polite, and relaxing massage that is beneficial for stiff neck, lower back pains, tired legs, and sport injuries.
Example: 40 min massage course, ¥4700

Notice

It cost 3,500yen for children under the age of 6 to stay at this hotel. The price does not include bedding or meals.

Features

Bath tax
Children allowed
Room service
Transportation service
Parking area
Hot spring
Fresh hot spring
Room with outdoor spa
Public spa
Private spa
Indoor pool
Outdoor pool
Esthe/Spa facility
Fitness facility
Barrier free
5 min walk from station
Pets allowed
Breakfast in room
Dinner in room
Open air bath
Night view
Ocean view
Cottage
Coupon

The accommodation features are general descriptions of the facility. The amenities and breadth of service will differ between each accommodation. For details, please confirm directly with the accommodation.

Access

Access by public transportation.

By train
Shinkansen -> Take JR Shinkansen Asama and get off at Karuizawa Station. It takes approx. 5 mins by car from the station. 

- Tokyo Station -> Nagano Shinkansen Approx 60min -> Karuizawa Station -> Seibu Kougen bus Approx. 6 min -> get off at Izumi no Sato -> walk 200m -> Karuizawa Hotel Longing House
- Tokyo Station -> Nagano Shinkansen Approx 60min -> Karuizawa Station -> take a take approx. 5 mins -> Karuizawa Hotel Longing House. 

By Highway Bus
- Ikebukuro (in Tokyo) <-> Karuizawa [Seibu Kougen Bus or Chikuma Bus] 
-Osaka/ Kyoto <-> Karuizawa  [Kintetsu Bus or Chikuma Bus]
* For more information please visit Chikuma Bus' official web site.

Nagano-ken Kita Saku-gun Karuizawa-cho Karuizawa Izumi no sato

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