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軽井沢ホテル ロンギングハウス Karuizawa Hotel Longing House

casual Resort
  • Nagano > Karuizawa
Karuizawa Hotel Longing House / Nagano Karuizawa・Saku・Komoro 34

Overview

We do our best to provide a sparkling stay here at Karuizawa Hotel Longing House.

Karuizawa Station, Prince Outlet, and Old-Karuizawa are only 5 minutes away by car. This hotel is in an excellent location allowing you relaxing moments while you can forget the hustle en bustle of the big city and spend a relaxing holiday.

We use only the best vegetables in our meals and you will be surprised at their sweet taste. The chef does his best to surprise you, make you laugh, and enjoy your conversation with his cooking.

The new wing of the hotel took 4 years to complete. In 2017, 13 new rooms were added. There are Simmons' beds in every room to ensure that you have a deep and restful sleep. 

In the private open-air bath, your fatigue will flow away with the hot water.

We are waiting you arrival to present you with a sparkling holiday.      
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Room types

Review

Relux grade

casual

Accommodations that have achieved high customer satisfaction and that can be enjoyed casually.

Overall Rating(24 reviews)

4.5/5

5

58%

4

38%

3

4%

2

-%

1

-%

 

Rooms4.5/5

Bath4.4/5

Breakfast4.5/5

Dinner4.6/5

Services4.5/5

Other Facilities4.2/5

Mr./Ms. S.T(23)

Total points

Stayed in

Room type

2019-07-22

Suite

お部屋はとても綺麗でした! ホテル外観の雰囲気も素敵でしたし 朝食もあまり期待はしていませんでしたが オシャレで美味しかったです。 ただ一つ、残念だったのがお部屋の 洗面所の石けんが中身がほぼ空だったことです クリアなボトルだっ... Read more お部屋はとても綺麗でした! ホテル外観の雰囲気も素敵でしたし 朝食もあまり期待はしていませんでしたが オシャレで美味しかったです。 ただ一つ、残念だったのがお部屋の 洗面所の石けんが中身がほぼ空だったことです クリアなボトルだったのですぐ確認できると 思うのですが。ちゃんと確認されてないのでしょうか‥ 赤ちゃん連れで、手を洗うのに石けんは 使いかったのでそこは残念だなと思いました。

The room was very beautiful! The atmosphere of the hotel was also nice and the breakfast wasn't much of an expectation, but it was fashionable and delicious. The only disappointment is that the soap in the bathroom was almost empty, so I think it's a clear bottle so I can confirm it right away. Wasn't it confirmed properly? I thought it was a shame because I used to use soap to wash my hands with my baby.

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Mr./Ms. T.T(61)

Total points

Stayed in

Room type

2019-05-28

New building - Terrace Suite

お世話になりました。ひとり旅で利用するホテルではないと思いますが、あたたかく迎えていただき有難うございました。 貸切風呂の場所が分からず、ご迷惑をおかけして申し訳ありませんでした。 どのスタッフも笑顔で対応していただき、嬉しく思いました... Read more お世話になりました。ひとり旅で利用するホテルではないと思いますが、あたたかく迎えていただき有難うございました。 貸切風呂の場所が分からず、ご迷惑をおかけして申し訳ありませんでした。 どのスタッフも笑顔で対応していただき、嬉しく思いました。

thank you for helping me. We think that it is not hotel to use by traveling alone, but thank you for having you warmly welcome. I did not know the location of the reserved bath, and I apologize for the inconvenience. All staff responded with smile and were glad.

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Mr./Ms. Y.K(49)

Total points

Stayed in

Room type

2019-05-01

Japanese Western Style Suite in New Building(Terrace)

今回はリピート及び連泊での利用でした。食事のメニューも2日目は選択肢を加えたりと配慮をいただき、家族の満足度も高かったです。 敢えて言えば、ディナーの時のテーブルが二泊目の時は狭かったと感じました。内庭に近い隅の席ではありましたが、ディナ... Read more 今回はリピート及び連泊での利用でした。食事のメニューも2日目は選択肢を加えたりと配慮をいただき、家族の満足度も高かったです。 敢えて言えば、ディナーの時のテーブルが二泊目の時は狭かったと感じました。内庭に近い隅の席ではありましたが、ディナーに3人はちょっと狭いと感じました。 宅配便などのちょっとしたリクエストも笑顔で聞いていただき、とても感じが良かったです。 また、クリーニングフリーの制度(連泊の場合、掃除がないとクーポン発行)は発想に感心しました。非常に良いと思います。 部屋も新しく増えたりしているようですので、サービスの質などを維持できるように頑張って頂きたいと願っています。 今回も、気持ちの良い滞在をどうも有難うございました。

This time it was used for repeat and consecutive nights. On the second day of the meal menu, we were given consideration and options, and family satisfaction was high. Darefully speaking, I felt that the table for dinner was narrow for the second night. Although it was a corner seat near the inner garden, three people felt a little narrow for dinner. I heard a little request such as a courier service with a smile, and I felt very good. In addition, the system of cleaning free (in the case of consecutive nights, there is no cleaning and coupon issue) was impressed with the idea. I think it's very good. As the room seems to be increasing newly, I would like to do my best to maintain the quality of the service. Thank you very much for your pleasant stay.

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Facility・services

Property

Karuizawa Hotel Longing House

Address

Nagano-ken Kita Saku-gun Karuizawa-cho Karuizawa Izumi no sato [View map]

check-in / check-out time

15:00 / 11:00

CI/CO time may be different depending on plan.

Credit card

VISA/MASTER/AMEX/JCB/DINERS

Number of guest rooms

65 room(s)

Restaurant

Please contact the hotels/ryokans directly for more details.
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Bath

We have 6 outdoor private baths for rent.(Hours:3 to 11 p.m., 8 to 11 a.m.)
※Let us know of your desire to rent upon check-in.
※We do not accept reservations in advance.
※We may not be able to accommodate your time of choice.
※This is not a hot spring. It is a circulated well water system.
※The tub is sized for 2 people. Only outdoor baths are available.
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Other facility information

・Lounge
There is an open atrium lounge on the first and second floor filled with antique furniture. In the evening it has a bar where you can get your own drinks freely.

・Rental bicycles
We have a rental bicycle service. Please take a relaxing ride around the area.
Rental fee: one day, ¥1,000 per bicycle.

・Wine bar
A counter-bar with twelve seats that opened in September 2015. The menu consists of courses that revolve around Shinshu ingredients. From 9:00pm the bar only serves alcoholic beverages.
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Information

・Room-served aroma beauty treatment (available hours: 3:00pm-10:00pm)
High-quality essential oils are mixed together to provide you with an original oil treatment in your room. 
Example: 60 min neck-down full body beauty care treatment: ¥12,000

・Room-served massage (available hours: 11:00am-11:00pm)
Our highly trained staff provides a friendly, polite, and relaxing massage that is beneficial for stiff neck, lower back pains, tired legs, and sport injuries.
Example: 40 min massage course, ¥4700
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Notice

It cost 3,500yen for children under the age of 6 to stay at this hotel. The price does not include bedding or meals.  
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Features

  • Bath tax
  • Children allowed
  • Room service
  • Transportation service
  • Parking area
  • Hot spring
  • Fresh hot spring
  • Room with outdoor spa
  • Public spa
  • Private spa
  • Indoor pool
  • Outdoor pool
  • Esthe/Spa facility
  • Fitness facility
  • Barrier free
  • 5 min walk from station
  • Pets allowed
  • Breakfast in room
  • Dinner in room
  • Open air bath
  • Night view
  • Ocean view
  • Cottage
  • Coupon

The accommodation features are general descriptions of the facility. The amenities and breadth of service will differ between each accommodation. For details, please confirm directly with the accommodation.

Access

Access by public transportation.

By train
Shinkansen -> Take JR Shinkansen Asama and get off at Karuizawa Station. It takes approx. 5 mins by car from the station. 

- Tokyo Station -> Nagano Shinkansen Approx 60min -> Karuizawa Station -> Seibu Kougen bus Approx. 6 min -> get off at Izumi no Sato -> walk 200m -> Karuizawa Hotel Longing House
- Tokyo Station -> Nagano Shinkansen Approx 60min -> Karuizawa Station -> take a take approx. 5 mins -> Karuizawa Hotel Longing House. 

By Highway Bus
- Ikebukuro (in Tokyo) <-> Karuizawa [Seibu Kougen Bus or Chikuma Bus] 
-Osaka/ Kyoto <-> Karuizawa  [Kintetsu Bus or Chikuma Bus]
* For more information please visit Chikuma Bus' official web site.  
  

Nagano-ken Kita Saku-gun Karuizawa-cho Karuizawa Izumi no sato

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Contact the Relux concierge

Relux concierges will help you with anything you need. Feel free to contact us.

Concierge Offline

+81-50-3066-0628

10:00-19:00
(JST Weekdays)

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