Countermeasures for COVID-19
Hand sanitizer provided
Ensure Social Distancing
Guidelines for employees
Guidelines for guests
Countermeasures for COVID-19
- Hand sanitizer provided
- Hand sanitizers are available in public areas
- High contact areas in publice spaces (elevator buttons, handrails, etc) are disinfected and maintained frequently.
- Public areas are ventilated frequently.
- Ensure Social Distancing
- Buffect style service is replaced by set menu at dining areas.
- Guidelines for employees
- Our staff conduct hand washing, gargling, and face mask application.
- Our staff undergoes daily health check.
- Guidelines for guests
- To ensure safety of all guests and emplyees, please kindly be advised that guests who failed temperature checks may not be allowed to enter and stay at the property.
Notice from the hotel
So that customers can use it with peace of mind, We are taking the following infection prevention measures. ① Install alcohol for hand disinfection in the main parts of the building, We ask for the cooperation of our customers, We also instruct our staff to perform disinfection frequently. ② Regarding in-house facilities and equipment We perform alcohol disinfection cleaning more carefully than usual. ③ Waiting for the breakfast salad buffet at the restaurant, We carry out individual refills with free refills. ④ Once a month by a third party We conduct an unannounced kitchen hygiene inspection. We receive high evaluation every time, In addition, we will promptly respond to any improvements. ⑤ Check the health condition (fever, vomiting, diarrhea) when the staff goes to work, Whenever I go to work every day, I thoroughly check the temperature and fill in the checklist. If you have a fever of 37.5°C or higher and symptoms such as coughing, We are instructing you to wait at home. ⑥ In addition to canceling staff's unnecessary and urgent business trips and going out, We are instructing you to refrain from or postpone travel. Customers can stay with peace of mind Since we will focus on creating an environment, We appreciate your understanding and cooperation. Thank you for your cooperation. *For the above, the Japanese government And according to the policy shown by related organizations, It may be updated.
We do our best to provide a sparkling stay here at Karuizawa Hotel Longing House. Karuizawa Station, Prince Outlet, and Old-Karuizawa are only 5 minutes away by car. This hotel is in an excellent location allowing you relaxing moments while you can forget the hustle en bustle of the big city and spend a relaxing holiday. We use only the best vegetables in our meals and you will be surprised at their sweet taste. The chef does his best to surprise you, make you laugh, and enjoy your conversation with his cooking. The new wing of the hotel took 4 years to complete. In 2017, 13 new rooms were added. There are Simmons' beds in every room to ensure that you have a deep and restful sleep. In the private open-air bath, your fatigue will flow away with the hot water. We are waiting you arrival to present you with a sparkling holiday.
- Rooms (-)
- Plan (-)
Accommodations that have achieved high customer satisfaction and that can be enjoyed casually.
Overall Rating(28 reviews)
Karuizawa Hotel Longing House
Nagano-ken Kita Saku-gun Karuizawa-cho Karuizawa Izumi no sato [View map]
check-in / check-out time
15:00 / 11:00
CI/CO time may be different depending on plan.
Number of guest rooms
Please contact the hotels/ryokans directly for more details.Read moreClose
We have 6 outdoor private baths for rent.(Hours：3 to 11 p.m., 8 to 11 a.m.) ※Let us know of your desire to rent upon check-in. ※We do not accept reservations in advance. ※We may not be able to accommodate your time of choice. ※This is not a hot spring. It is a circulated well water system. ※The tub is sized for 2 people. Only outdoor baths are available.Read moreClose
Other facility information
・Lounge There is an open atrium lounge on the first and second floor filled with antique furniture. In the evening it has a bar where you can get your own drinks freely. ・Rental bicycles We have a rental bicycle service. Please take a relaxing ride around the area. Rental fee: one day, ¥1,000 per bicycle. ・Wine bar A counter-bar with twelve seats that opened in September 2015. The menu consists of courses that revolve around Shinshu ingredients. From 9:00pm the bar only serves alcoholic beverages.Read moreClose
・Room-served aroma beauty treatment (available hours: 3:00pm-10:00pm) High-quality essential oils are mixed together to provide you with an original oil treatment in your room. Example: 60 min neck-down full body beauty care treatment: ¥12,000 ・Room-served massage (available hours: 11:00am-11:00pm) Our highly trained staff provides a friendly, polite, and relaxing massage that is beneficial for stiff neck, lower back pains, tired legs, and sport injuries. Example: 40 min massage course, ¥4700Read moreClose
It cost 3,500yen for children under the age of 6 to stay at this hotel. The price does not include bedding or meals.Read moreClose
- Bath tax
- Children allowed
- Room service
- Transportation service
- Parking area
- Hot spring
- Fresh hot spring
- Room with outdoor spa
- Public spa
- Private spa
- Indoor pool
- Outdoor pool
- Esthe/Spa facility
- Fitness facility
- Barrier free
- 5 min walk from station
- Pets allowed
- Breakfast in room
- Dinner in room
- Open air bath
- Night view
- Ocean view
The accommodation features are general descriptions of the facility. The amenities and breadth of service will differ between each accommodation. For details, please confirm directly with the accommodation.
Access by public transportation.
By train Shinkansen -> Take JR Shinkansen Asama and get off at Karuizawa Station. It takes approx. 5 mins by car from the station. - Tokyo Station -> Nagano Shinkansen Approx 60min -> Karuizawa Station -> Seibu Kougen bus Approx. 6 min -> get off at Izumi no Sato -> walk 200m -> Karuizawa Hotel Longing House - Tokyo Station -> Nagano Shinkansen Approx 60min -> Karuizawa Station -> take a take approx. 5 mins -> Karuizawa Hotel Longing House. By Highway Bus - Ikebukuro (in Tokyo) <-> Karuizawa [Seibu Kougen Bus or Chikuma Bus] -Osaka/ Kyoto <-> Karuizawa [Kintetsu Bus or Chikuma Bus] * For more information please visit Chikuma Bus' official web site.
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Contact the Relux concierge
Relux concierges will help you with anything you need.Feel free to contact us.
In response to the outbreak of Novel Coronavirus(COVID-19), business hours of our customer suppourt will be changed as below.
In addition, Relux online concierge service will be closed temporarily.
We deeply apologize for the inconvenience this may cause, and thank you for your understanding.