オークラアクトシティホテル浜松 Okura Act City Hotel Hamamatsu

Name: Okura Act City Hotel Hamamatsu
Rating: 4.4

City-centered Hotel

Shizuoka > Hamamatsu ・ Hamakita

Okura Act City Hotel Hamamatsu / Shizuoka Hamamatsu・Lake・Hamana 50

Overview

Okura Act City Hotel Hamamatsu is also known as the "Maestro of Omotenashi".
Our spirit of hospitality and top-quality service has pleased many guests from all over the world.
We offer unique services that can exclusively be experienced at Okura Act City Hotel Hamamatsu.

Guest rooms vary from the exquisite suite, which is sometime expressed as the "resort inside a hotel", to rooms with a view of Enshu-nada or Mt. Fuji. All are designed to provide comfort and relaxation to guests.

The bars and restaurants are located over 30 stories high, presenting not only a luxurious atmosphere but also superb cuisines accompanied with the view.

From the viewing foyer located 185m above ground lies a panoramic view of the city of Hamamatsu.

If you wish to enjoy your trip in Hamamatsu, Okura Act City Hotel Hamamatsu confidently greets guests with our heart full of omotenashi.

Room types

Review

Relux grade

Accommodations that represent their respective prefectures and that are worth visiting when you are in the area.

Overall Rating(24 reviews)

42%

54%

Rooms4.5/5

Bath3.9/5

Breakfast4.3/5

Dinner3.7/5

Services4.3/5

Other Facilities4.0/5

Mr./Ms. K.T(58)

Total points

Stayed in

Room type

：

Rooms4/5

Bath4/5

Breakfast4/5

Dinner-

Services3/5

Other Facilities4/5

2020-01-04

Corner Twin Room

到着時の駐車場の案内が不親切でした。初めに入口を電話で聞いた時に、駐車スペースについて説明をして欲しかったです。結局また電話して、空きがなくホテル専用でない赤色スペースに駐めました。到着後の強風の中での浜松駅までの徒歩ルートの案内が... Read more 到着時の駐車場の案内が不親切でした。初めに入口を電話で聞いた時に、駐車スペースについて説明をして欲しかったです。結局また電話して、空きがなくホテル専用でない赤色スペースに駐めました。到着後の強風の中での浜松駅までの徒歩ルートの案内が不親切でした。北側に出なくても南側に動く歩道もある風も少なめのルートがありました。コンシェルジュに話して楽器博物館の割引券をいただいたのは嬉しかったのですが、各種割引券類はフリーで置いておくか、他にもどんな割引券があるのか分からないので、渡せる割引券リストをホテルの部屋で分かるようなしていただく方が親切かと思います。チェックアウト後に舘山寺ロープウェイのガイドで、ホテルがハーモニカを象ったことを知りました。折角泊まったのですから、ホテルでこのことをはっきり判るようにして欲しかったです。こういうことは知りたいものです。

The guidance of the parking lot on arrival was unkind. When I first heard the entrance on the phone, I wanted to explain the parking space. After all, I called again and parked in a red space that was not full and not dedicated to hotels. The guidance of the walking route to Hamamatsu Station in the strong wind after arrival was unkind. There was a sidewalk that moved to the south side even if it did not go to the north side, and there was a less windy route. I was happy to talk to the concierge and get a discount ticket from the Musical Instrument Museum, but I do not know whether to keep various discount tickets free or what other discount tickets are available, so please list the discount ticket list that you can pass I think that it is kinder to have you understand in the hotel room. After checking out, I learned from the Kanzanji Ropeway guide that the hotel imitated harmonica. I wanted to be able to understand this clearly at the hotel because I stayed there. I want to know these things.

Read in English Original Text

Mr./Ms. K.K(41)

Total points

Stayed in

Room type

：

Rooms5/5

Bath5/5

Breakfast5/5

Dinner-

Services5/5

Other Facilities4/5

2019-10-30

Standard Twin

今回仕事の用事で利用させて頂くだけの予定でスタンダードの部屋を予約しましたが、スイートルームへのアップグレードをご配慮いただき、ありがとうございました。まさかのスイートルームにびっくりしたのと、すごくいいお部屋で感激しました。本当にあり... Read more 今回仕事の用事で利用させて頂くだけの予定でスタンダードの部屋を予約しましたが、スイートルームへのアップグレードをご配慮いただき、ありがとうございました。まさかのスイートルームにびっくりしたのと、すごくいいお部屋で感激しました。本当にありがとうございました。スタッフ様の対応も丁寧で、また利用したいなと思いました。

I booked a standard room that I would like to use for my business, but thank you for considering upgrading to a suite. I was really surprised by the sweet room and I was very impressed with the room. I'm really thankful to you. The staff was very polite and I wanted to use it again.

Read in English Original Text

Mr./Ms. A.N(66)

Total points

Stayed in

Room type

：

Rooms5/5

Bath4/5

Breakfast4/5

Dinner-

Services5/5

Other Facilities4/5

2019-10-16

[Premium Comfort] Standard Single

浜松のホテルは価格見合うものがなく失望していましたが、今回のホテルはスタッフの方も大変教育されていたし親切でした。ありがとうございました。

The hotel in Hamamatsu was disappointed because it was not worth the price, but the staff were very educated and helpful at this hotel. Thank you very much.

Read in English Original Text

All Reviews

Facility・services

: Property

Okura Act City Hotel Hamamatsu

: Address

111-2 Itayamachi Naka-ku, Hamamatsu-shi, Shizuoka-ken, Japan　[View map]

: check-in / check-out time

15:00 / 11:00

CI/CO time may be different depending on plan.

: Credit card

VISA/MASTER/AMEX/JCB/DINERS/NICOS

: Number of guest rooms

322 room(s)

Restaurant

・Restaurant Figaro (2nd floor) 
A casual restaurant centering on Italian and European cuisine. Serving buffet style lunch and dinner with over 60 dishes including desserts.
<Hours (Mon.-Fri.): Breakfast 6:30AM-10AM / Lunch 11:30AM-2:30PM>
<Hours (Sat.・Sun.・National Holidays): Breakfast 6:30AM-10AM / Lunch 11:30AM-3PM / Dinner 5:30PM-9PM>
*Open during dinner on Fridays.

・Chinese Restaurant Toukarin (2nd floor) -
Over 100 dishes of various Chinese cuisine specialized in Cantonese cuisine. Enjoy authentic Chinese cuisine.
<Hours Mon.-Fri.: Lunch 11:30AM-2:30PM / Dinner 5:30PM-9PM>
<Hours Sat.・Sun.・National Holidays: Lunch 11:30AM-2:30PM>

・Main Bar Don Giovanni (2nd floor) - 
A stylish bar & cocktail lounge for aperitifs, post-dinner drinks, or drinks pre/post concerts at our musical hall.
<Hours: 5:30PM-12AM> (last call for food 11PM)

We also offer other various restaurants to meet guests' preference: Sky Restaurant Paganini, Teppan-style Sazanka, Japanese Restaurant Yamazato, Sushi Waraku, Hotel Okura Bakery&Cafe, The Season Cafe.

Bath

Please contact the hotels/ryokans directly for more details.

Other facility information

■Observation foyer
From the viewing foyer located 185m above ground lies a panoramic view of the city of Hamamatsu, the Pacific Ocean, and Mt. Fuji on a sunny day.
*The foyer may be closed for private uses such as weddings.

■Health Club
Equipped with an ocean view spa, swimming pool, fitness gym, and lounge area. Located on the 29th floor.
*The Health Club is limited to those staying with us. (2,000yen for pool and sauna / 4,000yen for pool, sauna, and gym)

Information

Please contact the hotels/ryokans directly for more details.

Notice

Those who wish to have rooms with Shinkansen / Train View, please contact the hotel directly before booking or after booking.
※ Because it varies depending on availability please contact us in advance.

Features

Bath tax
Children allowed
Room service
Transportation service
Parking area
Hot spring
Fresh hot spring
Room with outdoor spa
Public spa
Private spa
Indoor pool
Outdoor pool
Esthe/Spa facility
Fitness facility
Barrier free
5 min walk from station
Pets allowed
Breakfast in room
Dinner in room
Open air bath
Night view
Ocean view
Cottage
Coupon

The accommodation features are general descriptions of the facility. The amenities and breadth of service will differ between each accommodation. For details, please confirm directly with the accommodation.

Access

Access by public transportation.

[From Tokyo]
Tokyo Sta. to Hamamatsu Sta.: approx. 1.5-2 hours by Shinkansen Hikari or Kodama.

[From Osaka]
Osaka Sta. to Hamamatsu Sta.: approx. 1.5-2 hours by Shinkansen Hikari or Kodama.

[From Nagoya]
Nagoya Sta. to Hamamatsu Sta.: approx 35-50 minutes by Shinkansen Hikari or Kodama.

111-2 Itayamachi Naka-ku, Hamamatsu-shi, Shizuoka-ken, Japan

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