オークラアクトシティホテル浜松 Okura Act City Hotel Hamamatsu

Name: Okura Act City Hotel Hamamatsu
Rating: 4.5

City-centered Hotel Go To トラベル対象

Shizuoka > Hamamatsu ・ Hamakita

Okura Act City Hotel Hamamatsu / Shizuoka Hamamatsu・Lake・Hamana 50

Countermeasures for COVID-19

Hand sanitizer provided
Disinfection
Ventilation
Ensure Social Distancing
Guidelines for employees
Guidelines for guests

View details

: Hand sanitizer provided
: Hand sanitizers are available in public areas

: Disinfection
: High contact points (door handles, remote controls, tables, etc) in guest rooms are sanitized during room cleaning.
: High contact areas in publice spaces (elevator buttons, handrails, etc) are disinfected and maintained frequently.

: Ventilation
: Guest rooms are ventilated before and after each guest use.

: Ensure Social Distancing
: Social distancing is ensured by installing physical barriers, such as clear plastic sneeze guards.
: Social distancing is ensured by changing restaurant layout or installing partition.
: Buffect style service is replaced by set menu at dining areas.

: Guidelines for employees
: Our staff conduct hand washing, gargling, and face mask application.
: Our staff undergoes daily health check.

: Guidelines for guests
: Wearing a face mask, hand washing, and gargling is required.
: To ensure safety of all guests and emplyees, please kindly be advised that guests who failed temperature checks may not be allowed to enter and stay at the property.

Notice from the hotel

Please cooperate in the temperature measurement when entering the hotel and entering the restaurant.
There are restrictions on the number of passengers at elevators and facilities.
In principle, the staff will not provide guidance to guest rooms, and baggage, etc. will be carried separately when necessary.
All employees wear masks to work. In addition, gloves will be worn when eating or drinking.
Guests staying at the hotel are requested to fill out a questionnaire regarding temperature, health, and overseas travel history at check-in.
When waiting at the front counter or in front of a cashier counter in a restaurant, please be sure to leave space between customers.

Overview

Okura Act City Hotel Hamamatsu is also known as the "Maestro of Omotenashi".
Our spirit of hospitality and top-quality service has pleased many guests from all over the world.
We offer unique services that can exclusively be experienced at Okura Act City Hotel Hamamatsu.

Guest rooms vary from the exquisite suite, which is sometime expressed as the "resort inside a hotel", to rooms with a view of Enshu-nada or Mt. Fuji. All are designed to provide comfort and relaxation to guests.

The bars and restaurants are located over 30 stories high, presenting not only a luxurious atmosphere but also superb cuisines accompanied with the view.

From the viewing foyer located 185m above ground lies a panoramic view of the city of Hamamatsu.

If you wish to enjoy your trip in Hamamatsu, Okura Act City Hotel Hamamatsu confidently greets guests with our heart full of omotenashi.

Rooms・Plans

Rooms (-)
Plan (-)

Review

Relux grade

Accommodations that represent their respective prefectures and that are worth visiting when you are in the area.

Overall Rating(43 reviews)

51%

44%

Rooms4.5/5

Bath4.0/5

Breakfast4.2/5

Dinner4.0/5

Services4.4/5

Other Facilities4.2/5

Mr./Ms. N.H(56)

Total points

Stayed in

Room type

：

Rooms5/5

Bath-

Breakfast-

Dinner-

Services5/5

Other Facilities5/5

2020-11-08

[Premium Comfort] Standard Twin

浜松在住で一度は泊まりたいと思い続けていましたがやっと夢が叶いました。窓からの眺望は最高に良かったです。特に天気が良く海が輝いて見えて大満足でした。今回は食事無しの利用でしたが今度、又食事付きで利用したいです。

Mr./Ms. C.T(Private)

Total points

Stayed in

Room type

：

Rooms5/5

Bath5/5

Breakfast-

Dinner-

Services5/5

Other Facilities5/5

2020-11-18

Deluxe Twin

接客していただいたスタッフの方はみなさん、感じの良い接客で笑顔も多く、いい気分にしてもらえました。私も接客業なので見習います(笑)お世話になりました。ありがとうございました。

All the staff who served customers were pleasant and smiled, which made me feel good. I am also a hospitality business, so I am an apprentice (laughs) Thank you for your help. Thank you very much.

Read in English Original Text

Mr./Ms. N.H(56)

Total points

Stayed in

Room type

：

Rooms5/5

Bath5/5

Breakfast4/5

Dinner-

Services4/5

Other Facilities5/5

2020-10-08

[Comfort Floor] Casual Twin

窓からの景色が最高に良かったです。部屋も綺麗で言うこと無しです。ホテルの従業員の方の対応も良かったので又利用したいです。

The view from the window was the best. The room is clean and there is nothing to say. The correspondence of the hotel employees was also good, so I would like to use it again.

Read in English Original Text

All Reviews

Facility・services

: Property

Okura Act City Hotel Hamamatsu

: Address

111-2 Itayamachi Naka-ku, Hamamatsu-shi, Shizuoka-ken, Japan　[View map]

: check-in / check-out time

15:00 / 11:00

CI/CO time may be different depending on plan.

: Credit card

VISA/MASTER/AMEX/JCB/DINERS/NICOS

: Number of guest rooms

322 room(s)

Restaurant

・Restaurant Figaro (2nd floor) 
A casual restaurant centering on Italian and European cuisine. Serving buffet style lunch and dinner with over 60 dishes including desserts.
<Hours (Mon.-Fri.): Breakfast 6:30AM-10AM / Lunch 11:30AM-2:30PM>
<Hours (Sat.・Sun.・National Holidays): Breakfast 6:30AM-10AM / Lunch 11:30AM-3PM / Dinner 5:30PM-9PM>
*Open during dinner on Fridays.

・Chinese Restaurant Toukarin (2nd floor) -
Over 100 dishes of various Chinese cuisine specialized in Cantonese cuisine. Enjoy authentic Chinese cuisine.
<Hours Mon.-Fri.: Lunch 11:30AM-2:30PM / Dinner 5:30PM-9PM>
<Hours Sat.・Sun.・National Holidays: Lunch 11:30AM-2:30PM>

・Main Bar Don Giovanni (2nd floor) - 
A stylish bar & cocktail lounge for aperitifs, post-dinner drinks, or drinks pre/post concerts at our musical hall.
<Hours: 5:30PM-12AM> (last call for food 11PM)

We also offer other various restaurants to meet guests' preference: Sky Restaurant Paganini, Teppan-style Sazanka, Japanese Restaurant Yamazato, Sushi Waraku, Hotel Okura Bakery&Cafe, The Season Cafe.

Bath

Please contact the hotels/ryokans directly for more details.

Other facility information

■Observation foyer
From the viewing foyer located 185m above ground lies a panoramic view of the city of Hamamatsu, the Pacific Ocean, and Mt. Fuji on a sunny day.
*The foyer may be closed for private uses such as weddings.

■Health Club
Equipped with an ocean view spa, swimming pool, fitness gym, and lounge area. Located on the 29th floor.
*The Health Club is limited to those staying with us. (2,000yen for pool and sauna / 4,000yen for pool, sauna, and gym)

Information

Please contact the hotels/ryokans directly for more details.

Notice

Those who wish to have rooms with Shinkansen / Train View, please contact the hotel directly before booking or after booking.
※ Because it varies depending on availability please contact us in advance.

Features

Bath tax
Children allowed
Room service
Transportation service
Parking area
Hot spring
Fresh hot spring
Room with outdoor spa
Public spa
Private spa
Indoor pool
Outdoor pool
Esthe/Spa facility
Fitness facility
Barrier free
5 min walk from station
Pets allowed
Breakfast in room
Dinner in room
Open air bath
Night view
Ocean view
Cottage
Coupon

The accommodation features are general descriptions of the facility. The amenities and breadth of service will differ between each accommodation. For details, please confirm directly with the accommodation.

Access

Access by public transportation.

[From Tokyo]
Tokyo Sta. to Hamamatsu Sta.: approx. 1.5-2 hours by Shinkansen Hikari or Kodama.

[From Osaka]
Osaka Sta. to Hamamatsu Sta.: approx. 1.5-2 hours by Shinkansen Hikari or Kodama.

[From Nagoya]
Nagoya Sta. to Hamamatsu Sta.: approx 35-50 minutes by Shinkansen Hikari or Kodama.

111-2 Itayamachi Naka-ku, Hamamatsu-shi, Shizuoka-ken, Japan

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