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オークラアクトシティホテル浜松 Okura Act City Hotel Hamamatsu

City-centered Hotel Go To トラベル対象
  • Shizuoka > Hamamatsu ・ Hamakita
Okura Act City Hotel Hamamatsu / Shizuoka Hamamatsu・Lake・Hamana 50

Countermeasures for COVID-19

  • Hand sanitizer provided
    Hand sanitizer provided
  • Disinfection
  • Ventilation
  • Ensure Social Distancing
    Ensure Social Distancing
  • Guidelines for employees
    Guidelines for employees
  • Guidelines for guests
    Guidelines for guests

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Okura Act City Hotel Hamamatsu is also known as the "Maestro of Omotenashi".
Our spirit of hospitality and top-quality service has pleased many guests from all over the world.
We offer unique services that can exclusively be experienced at Okura Act City Hotel Hamamatsu.

Guest rooms vary from the exquisite suite, which is sometime expressed as the "resort inside a hotel", to rooms with a view of Enshu-nada or Mt. Fuji. All are designed to provide comfort and relaxation to guests.

The bars and restaurants are located over 30 stories high, presenting not only a luxurious atmosphere but also superb cuisines accompanied with the view.

From the viewing foyer located 185m above ground lies a panoramic view of the city of Hamamatsu.

If you wish to enjoy your trip in Hamamatsu, Okura Act City Hotel Hamamatsu confidently greets guests with our heart full of omotenashi.      
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  • Rooms (-)
  • Plan (-)


Relux grade

Accommodations that represent their respective prefectures and that are worth visiting when you are in the area.

Overall Rating(34 reviews)


















Other Facilities4.1/5

Mr./Ms. K.Y(20)

Total points

Stayed in

Room type


[Premium Comfort] Standard Twin


The view was very good. I thought it would be better if the windows were clean.

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Mr./Ms. M.O(57)

Total points

Stayed in

Room type


[Premium Comfort] Deluxe Twin

38階のプレミアムコンフォートのお部屋でした。眺めも最高。部屋も、コーヒーマシン、エアウィーブのマットレスの快適なベッド、シャワーブースが別になった清潔なお風呂。コロナの影響で、素泊まりにしましたが、近くの鰻屋さんでテイクアウトを頼みました... Read more 38階のプレミアムコンフォートのお部屋でした。眺めも最高。部屋も、コーヒーマシン、エアウィーブのマットレスの快適なベッド、シャワーブースが別になった清潔なお風呂。コロナの影響で、素泊まりにしましたが、近くの鰻屋さんでテイクアウトを頼みました。コンシェルジュの方が、おすすめを探して電話で聞いてくださいました。駅からも近く、本当に良い宿でした。また利用したいです。

It was a premium comfort room on the 38th floor. The view is also great. The room also has a coffee machine, a comfortable bed with an air weave mattress, and a clean bath with a separate shower booth. Due to the influence of corona, I decided to stay without meals, but I asked for a takeout at an eel restaurant nearby. The concierge asked for recommendations and asked over the phone. It was a very nice inn, close to the station. I still want to use it.

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Mr./Ms. K.K(42)

Total points

Stayed in

Room type


[Premium Comfort] Standard Triple

従業員の方がどなたもとても親切で好感がもてました。 未就学児を連れていたのですが、子供と話す時は体勢を低くして子供と目線を合わせてくださったり、食事の時も気にかけてくださったりと、子連れには大変ありがたかったです。 部屋に備え付けてある... Read more 従業員の方がどなたもとても親切で好感がもてました。 未就学児を連れていたのですが、子供と話す時は体勢を低くして子供と目線を合わせてくださったり、食事の時も気にかけてくださったりと、子連れには大変ありがたかったです。 部屋に備え付けてあるアメニティも充実しており、窓から見える景色にテンションが上がりました。 しいて言うと、連休中だったため駐車場が大変混みあっており、入口までかなり遠かった上に、帰りは少々迷子になりました。 もう少しわかりやすく掲示がしてあったら良かったかなと思いましたが、全体的には大満足です。 次回訪問する際にも宿泊したいと思いました。

All the employees were very kind and impressed. I took a preschooler with me, but when I talked to a child, I was very grateful to have a child, such as keeping my posture low and keeping an eye on the child, and taking care when eating. The amenities provided in the room are also substantial, and I was more excited about the view from the window. By the way, the parking lot was very crowded because it was during consecutive holidays, and it was a long way from the entrance, and I was a little lost on my way home. I thought it would have been nice to have posted it in a way that was easier to understand, but I am totally satisfied with it. I wanted to stay the next time I visited.

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Okura Act City Hotel Hamamatsu


111-2 Itayamachi Naka-ku, Hamamatsu-shi, Shizuoka-ken, Japan [View map]

check-in / check-out time

15:00 / 11:00

CI/CO time may be different depending on plan.

Credit card


Number of guest rooms

322 room(s)


・Restaurant Figaro (2nd floor) 
A casual restaurant centering on Italian and European cuisine. Serving buffet style lunch and dinner with over 60 dishes including desserts.
<Hours (Mon.-Fri.): Breakfast 6:30AM-10AM / Lunch 11:30AM-2:30PM>
<Hours (Sat.・Sun.・National Holidays): Breakfast 6:30AM-10AM / Lunch 11:30AM-3PM / Dinner 5:30PM-9PM>
*Open during dinner on Fridays.

・Chinese Restaurant Toukarin (2nd floor) -
Over 100 dishes of various Chinese cuisine specialized in Cantonese cuisine. Enjoy authentic Chinese cuisine.
<Hours Mon.-Fri.: Lunch 11:30AM-2:30PM / Dinner 5:30PM-9PM>
<Hours Sat.・Sun.・National Holidays: Lunch 11:30AM-2:30PM>

・Main Bar Don Giovanni (2nd floor) - 
A stylish bar & cocktail lounge for aperitifs, post-dinner drinks, or drinks pre/post concerts at our musical hall.
<Hours: 5:30PM-12AM> (last call for food 11PM)

We also offer other various restaurants to meet guests' preference: Sky Restaurant Paganini, Teppan-style Sazanka, Japanese Restaurant Yamazato, Sushi Waraku, Hotel Okura Bakery&Cafe, The Season Cafe.

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Please contact the hotels/ryokans directly for more details.
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Other facility information

■Observation foyer
From the viewing foyer located 185m above ground lies a panoramic view of the city of Hamamatsu, the Pacific Ocean, and Mt. Fuji on a sunny day.
*The foyer may be closed for private uses such as weddings.

■Health Club
Equipped with an ocean view spa, swimming pool, fitness gym, and lounge area. Located on the 29th floor.
*The Health Club is limited to those staying with us. (2,000yen for pool and sauna / 4,000yen for pool, sauna, and gym)

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Please contact the hotels/ryokans directly for more details.
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Those who wish to have rooms with Shinkansen / Train View, please contact the hotel directly before booking or after booking.
※ Because it varies depending on availability please contact us in advance.
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  • Bath tax
  • Children allowed
  • Room service
  • Transportation service
  • Parking area
  • Hot spring
  • Fresh hot spring
  • Room with outdoor spa
  • Public spa
  • Private spa
  • Indoor pool
  • Outdoor pool
  • Esthe/Spa facility
  • Fitness facility
  • Barrier free
  • 5 min walk from station
  • Pets allowed
  • Breakfast in room
  • Dinner in room
  • Open air bath
  • Night view
  • Ocean view
  • Cottage
  • Coupon

The accommodation features are general descriptions of the facility. The amenities and breadth of service will differ between each accommodation. For details, please confirm directly with the accommodation.


Access by public transportation.

[From Tokyo]
Tokyo Sta. to Hamamatsu Sta.: approx. 1.5-2 hours by Shinkansen Hikari or Kodama.

[From Osaka]
Osaka Sta. to Hamamatsu Sta.: approx. 1.5-2 hours by Shinkansen Hikari or Kodama.

[From Nagoya]
Nagoya Sta. to Hamamatsu Sta.: approx 35-50 minutes by Shinkansen Hikari or Kodama.

111-2 Itayamachi Naka-ku, Hamamatsu-shi, Shizuoka-ken, Japan

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