Countermeasures for COVID-19
Hand sanitizer provided
Ensure Social Distancing
Guidelines for employees
Guidelines for guests
Countermeasures for COVID-19
- Hand sanitizer provided
- Hand sanitizers are placed in all guest rooms
- Hand sanitizers are available in public areas
- High contact points (door handles, remote controls, tables, etc) in guest rooms are sanitized during room cleaning.
- High contact areas in publice spaces (elevator buttons, handrails, etc) are disinfected and maintained frequently.
- Guest rooms are ventilated before and after each guest use.
- Public areas are ventilated frequently.
- Ensure Social Distancing
- Social distancing is ensured by installing physical barriers, such as clear plastic sneeze guards.
- Contact-less check in/ in-room check in available
- Social distancing is ensured by changing restaurant layout or installing partition.
- Buffect style service is replaced by set menu at dining areas.
- Dining options in room or private dining room available.
- Capacity is limited in public bath areas.
- Guidelines for employees
- Our staff conduct hand washing, gargling, and face mask application.
- Our staff undergoes daily health check.
- Guidelines for guests
- Wearing a face mask, hand washing, and gargling is required.
- To ensure safety of all guests and emplyees, please kindly be advised that guests who failed temperature checks may not be allowed to enter and stay at the property.
- Occupancy is modified to avoid high contact and remain social distancing.
Notice from the hotel
At The Ritz-Carlton, Okinawa, we will continue to operate by taking measures to prevent infection, placing the highest priority on the health and safety of our customers and employees. Thank you for your understanding. [Request to customers] • When visiting the facility or using the facility, we ask customers to measure the temperature and disinfect their hands with alcohol. • For customers who check in, we will carry out personal identification after taking infection prevention measures such as avoiding face-to-face contact. • Valley service will be suspended. During your stay, please arrange your own car. • For assistance with guest room escorts and luggage, we will listen to your request. • Check-in is mobile check-in, which is available in the Marriott Bon Voy mobile application. By letting us know your arrival time, we will prepare and check in your room more smoothly. *If you would like to join Marriott Bon Voy, please contact us and the hotel staff will arrange it. • Turn-down service and guest room cleaning will be refrained from when the guest is present. We will visit you when you are away. If you wish to specify the time, please ask the staff. • In order to avoid congestion and ensure a social distance, the restaurant is open for reservations only, including breakfast. Breakfast will be served as a set menu without a buffet. • The pool is open both indoors and outdoors, but the number of people may be limited to avoid congestion. • The Ritz-Carlton Spa (including gym and hot-spring facilities) is open, but the number of guests may be restricted to avoid congestion. In addition, if you or a family member living with you have a cold-like symptom within 2 weeks, we may refuse to book a treatment. • If a customer has a fever, cough, or sore throat, we have established a system to contact the public health center for weekend guidance. [Hotel efforts] • We carry out thorough employee hand washing and alcohol disinfection, wear a mask, and check the body temperature. • We often disinfect alcohol in public spaces (toilet, elevator, etc.). • Ventilate the hall regularly. • Individually wrapped masks and alcohol sanitizer bottles are available in the guest rooms. • Additional amenities and rental equipment will be delivered to your doorknob when you are in the room as a precaution against infection. • Newspapers and guest room magazines are now being removed. We will prepare and deliver it to your room upon request. • In the Club Lounge, buffet meals will be suspended for the time being and will be served as a set menu. • Beach sales will not be done in 2020. I would like to introduce you to nearby beaches. We apologize for any inconvenience, but we kindly ask for your understanding in order to ensure the health and safety of our customers and employees. We would like to thank all of you for your patronage, and we will do our best to make everyone feel at ease. Details here: https://hotel-deals.marriott.com/jp-JP/commitment-to-cleanliness/
The view of Nago bay is known as the most beautiful site in the main island of Okinawa and the place has a mixture of colors: the blue from the ocean and the green of the golf course. Overlooking this is The Ritz-Carlton Okinawa, which is located on a hill in Kise. In order to deliver the complete service of “relaxation/food/stay”, guests will be welcomed with attentive hospitality. The swimming pool shimmers with the reflection from the sunlight. A refreshing breeze passes through the library and the spa area nestles in the corner among the garden trees. This is an area of high quality to spend your time and forget your busy life. The restaurants have a modern sense without being bound by the conventional style. This promotes the island's unique personality. The open bar in the lounge creates a relaxing atmosphere for the evening. All 97 guest rooms have attractive views overlooking Nago Bay. While enjoying the contrast of blue and green enjoy our hotel with peace. It is a resort hotel where you can enjoy a luxurious time in Okinawa. Ritz-Carlton Okinawa will help you to make your journey a special one. Notice from The Ritz-Carlton Okinawa: As part of measures to prevent the spread of new coronavirus infections, we are changing the business hours and the contents of the offer. Please contact the hotel for more information. We apologize for any inconvenience, and thank you for your understanding.
- Rooms (-)
- Plan (-)
World class accommodations that create an extraordinary experience by going above and beyond with exceptional services and unique Japanese hospitality.
Overall Rating(41 reviews)
The Ritz-Carlton Okinawa
1343-1 Kise, Nago-shi, Okinawa-ken, Japan [View map]
check-in / check-out time
15:00 / 12:00
CI/CO time may be different depending on plan.
Number of guest rooms
Italian restaurant "Churanu Uji" <Business hours> Dinner 17: 30-21: 30 "Churanu Uji" which means "beautiful rainbow" in Okinawan language. Despite its traditional style, you can enjoy authentic Italian cuisine that uses mainly Okinawan ingredients. There is also a terrace seat, so you can eat according to the weather and your preference. * After 19:30, it will be used by customers over 6 years old. Teppanyaki Restaurant "Kise" <Business hours> Dinner 17: 30-21: 30 Kise is a teppanyaki restaurant that mainly uses local seafood and Japanese black beef from Okinawa. The chef will explain all the ingredients as well as cooking. A warm and loving chef's service and luxurious and relaxing space welcome you with the best ingredients. Dining "Gusuku" <Opening hours> Breakfast 7: 00-10: 30 / Lunch / Dinner 10: 30-21: 30 It is a dining room for breakfast, lunch, and dinner. We have a wide variety of dishes, not only Okinawan dishes, but also Western and Japanese dishes. The Bar <Business hours> Monday to Thursday 19: 00-23: 00 / Friday to Sunday 19: 00-25: 00 This is a classic bar that offers a wide variety of liquors from Okinawan liquor and Awamori. Spend a memorable time at the bar, which also offers cigars and a satisfying night's relaxation. The Lobby Lounge <Hours> 11: 00-20: 00 / Afternoon tea 13: 00-18: 00 You can enjoy afternoon tea incorporating Okinawan elements and sweets and finger foods using local ingredients while looking at the beautiful sea shining emerald green and the golf course below.Read moreClose
Please contact the hotels/ryokans directly for more details.Read moreClose
Other facility information
The Ritz-Carlton Spa Okinawa <Sales/Treatment Time>9:00-21:00 Fitness & pool Fitness gym (24 hours, free for guests) * Customers must be 16 years of age or older. Indoor pool (open all year, 09:00-21:00, free for guests, no pool for children) *Children under 16 years old are allowed to use the indoor pool from 9:00 to 17:00. Guests under 16 years old must be accompanied by a guardian. Outdoor pool (2018/4/1-2018/10/31 until 20:30, free for guests, no children's pool) *Guests under 16 years old must be accompanied by a guardian. Heat experience (09:00~21:00) * Customers must be 16 years of age or older. *Prices include taxes and are subject to a 15% service charge.Read moreClose
Regarding measures to prevent the spread of new coronavirus infection: The Ritz-Carlton Okinawa will continue to operate while taking measures to prevent infection, placing the highest priority on the health and safety of customers and employees, and we appreciate your understanding. (Request to customers) *At the time of your visit, we ask our customers to measure the temperature and disinfect their hands with alcohol. *Valley service will be suspended for a while. During your stay, please arrange your own car. *For assistance with guest room escorts and luggage, we will listen to your request. *We also recommend mobile check-in, which is available in the Marriott Bon Voy mobile application. By letting us know your arrival time, we will prepare and check in your room more smoothly. *Customers wishing to join the Marriott Bon Voy will be contacted by the hotel staff and arranged. *Turn-down service and guest room cleaning are not available when the guest is present. We will visit you when you are away. If you wish to specify the time, please ask the staff. *Restaurant is open for reservation only, including breakfast to avoid congestion and ensure social distance. Breakfast will be suspended for a while and will be served as an eclectic Japanese/Western set menu. *The pool may have restrictions on the number of people, both indoors and outdoors, to avoid congestion. *The Ritz-Carlton Spa (including gym and hot-spring facilities) may be subject to a limited number of people to avoid congestion. In addition, if you or a family member living with you have a cold-like symptom within 2 weeks, we may refuse to book a treatment. (Hotel initiatives) *We thoroughly wash employees' hands and disinfect alcohol, wear masks, and check body temperature. *We often disinfect alcohol in public spaces (toilet, elevator, etc.). *The restaurant and The Ritz-Carlton Spa will be open and some of the hours will be refrained from. *Beach sales will not be implemented in 2020. We would like to introduce you to nearby beaches.Read moreClose
Consumption tax and service charge are included. Accommodation fee for children: Elementary school age children: There is a facility usage fee of 5,000 yen/tax / service charge that will be collected at the hotel. When making a reservation do not include the children in the total count. Infants will not be charged 3 Baby beds can be provided for every group of 2 adults. Payments for children accompanying adults in bed will be charged on site. (Children below high school level may accompany an adult in bed).Read moreClose
- Bath tax
- Children allowed
- Room service
- Transportation service
- Parking area
- Hot spring
- Fresh hot spring
- Room with outdoor spa
- Public spa
- Private spa
- Indoor pool
- Outdoor pool
- Esthe/Spa facility
- Fitness facility
- Barrier free
- 5 min walk from station
- Pets allowed
- Breakfast in room
- Dinner in room
- Open air bath
- Night view
- Ocean view
The accommodation features are general descriptions of the facility. The amenities and breadth of service will differ between each accommodation. For details, please confirm directly with the accommodation.
Access by public transportation.
(Airport Limousin bus) Naha air port （Domestic）－The Ritz-Carlton Okinawa *adult ¥2,100（Over 13 Years old） Child ¥1,050 （3-12 years old） (VIP hire car max 4 passengers) ¥16,000 one way（duration approx. 75min） For booking this service, please inform The Ritz-Carlton Okinawa directly with your flight information at least one day before your arrival. We will welcome you at the arrival gate with a flag of our hotel logo name. *Please make an early booking as soon as possible to give us enough time to arrange your VIP hire car. * late night charge applied between the hours of 9pm-6am. Ask reception for further information. *Please inform any change or cancellation 2 days before your arrival or otherwise a 100% cancellation fee will incurred. Thank you for your understanding.
1343-1 Kise, Nago-shi, Okinawa-ken, Japan
Contact the Relux concierge
Relux concierges will help you with anything you need.Feel free to contact us.