Top Luxurious Stays in Japan

ターンダウンサービスで、使用したカップが元通りになり、コーヒーのカプセルやフレッシュも補充されていて、感動し... Read more ターンダウンサービスで、使用したカップが元通りになり、コーヒーのカプセルやフレッシュも補充されていて、感動しました。 洗面所で使ったタオルも新しいものになっていて驚きました。 生理用品も届けていただき助かりました。 夕食も美味しかったですが、朝食は、卵料理もスイーツも、どれも美味しそうで選べないくらいで、ぜひまた食べに伺いたいと思いました。

I was impressed by the turndown service, where the cups I used were restored and the coffee capsules and freshness were replenished. I was surprised that the towels used in the washroom were also new. Thank you for delivering the sanitary products. The supper was delicious, but for breakfast, the egg dishes and sweets all seemed delicious and I couldn't choose, so I definitely wanted to come back to eat.

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初めての訪問でしたが、とても丁寧なサービスをして頂き嬉しくなりました。 初めての訪問でしたが、とても丁寧なサービスをして頂き嬉しくなりました。

初めての訪問でしたが、とても丁寧なサービスをして頂き嬉しくなりました。

We arrived around 90 minutes before the check-in time ... Read more We arrived around 90 minutes before the check-in time as it snowed quite heavily. The hotel staff welcomed us warmly and arranged us to get to our room without waiting for too long. The room feels cozy and is nicely furnished. We were not able to get a view of the Mt Fuji due to the bad weather but we were still able to enjoy ourselves and relax in the hot spring bath. The dinner and the breakfast were just superb!

We arrived around 90 minutes before the check-in time as it snowed quite heavily. The hotel staff welcomed us warmly and arranged us to get to our room without waiting for too long. The room feels cozy and is nicely furnished. We were not able to get a view of the Mt Fuji due to the bad weather but we were still able to enjoy ourselves and relax in the hot spring bath. The dinner and the breakfast were just superb!

彼の誕生日の旅行で利用しました。一言でまとめると、さすがハレクラニ！と思わせてくれるような素晴らしい滞在でし... Read more 彼の誕生日の旅行で利用しました。一言でまとめると、さすがハレクラニ！と思わせてくれるような素晴らしい滞在でした。 デラックスオーシャンビューのお部屋を予約していましたが、週末にも関わらずプレミアオーシャンビューにアップグレードして頂きました。7階のお部屋だったので、景色が最高でした。 ホテルからインブビーチまでも比較的近く、朝や夕方に散歩するととても気持ち良かったです。ホテル内の植物やお花も大変綺麗で管理が行き届いていると感じました。 お部屋にバースデーケーキを事前に頼んでいたのですが、見栄えも味も本当にハイクオリティで彼もとても喜んでくれました。食べきれない旨を電話で相談すると、すぐにラップと新しいお皿を持ってきてくださり大変助かりました。 また館内を歩いていても、ケーキを運んでくださったときも、「お写真をお撮りしましょうか」とにこやかに声をかけてくださり、とてもうれしかったです。 帰りの車の中にはバースデーカードと小さなギフトをご用意して下さったり、感動しっぱなしでした。 少しだけご指摘させて頂けるのならば、チェックインの際にスタッフの方が書類を見せながらお手続きをしてくださったのですが、宿泊の値段が丸見えで彼もびっくりしていました。誕生日や記念日などで利用する人も多いと思うので、値段を見えなくする、別紙で用意するなど配慮頂ければと思いました。 また、朝ごはんのビュッフェが現在は中止となっていますが、セットメニューにしては少しさびしいと感じました。 House without keyで頂きましたが、9時過ぎは人もまばらだったのにも関わらず、ドリンクのおかわりやお料理が来るのが大変遅かったのが少し残念でした。 最後に、ホテルの外で夜お食事をするとなると、徒歩圏内は居酒屋、ステーキ、焼肉などしかチョイスが無いと思うのですが、部屋に帰ってきた際にファブリーズのような消臭スプレーがあれば大変助かると思いました。 今回はビーチフロントウィングに宿泊しましたが、次回は落ち着いたサンセットウィングにしたいと思います。 Go to トラベルでお安く宿泊ができましたが、これからも記念日や大切な日に利用したいと思います。

I used it on his birthday trip. In a nutshell, Halekulani! It was a wonderful stay that made me think. I booked a room with a deluxe ocean view, but even though it was a weekend, I upgraded to a premier ocean view. The room was on the 7th floor, so the view was amazing. The hotel is relatively close to Inbu Beach and it was very pleasant to take a walk in the morning or evening. I felt that the plants and flowers in the hotel were also very beautiful and well-managed. I had asked for a birthday cake in my room in advance, and he was very pleased with the quality of the look and taste. When I talked over the phone that I couldn't eat it, he immediately brought me a wrap and a new plate, which was very helpful. Also, when I was walking in the hall or when I brought the cake, I was very happy to hear a smile asking "Would you like to take a picture?" I was impressed with the birthday card and small gifts in the car on my way home. If I could point out a little, the staff at the time of check-in showed me the documents and went through the procedure, but he was surprised at the price of the accommodation. I think that many people use it for birthdays and anniversaries, so I thought it would be nice if you could make the price invisible or prepare it on a separate sheet. Also, the breakfast buffet is currently canceled, but I felt a little lonely for the set menu. I received it with House without key, but it was a little disappointing that the drinks and food came very late, even though the people were sparse after 9 o'clock. Lastly, when it comes to dining outside the hotel at night, I think that there are only izakaya, steak, yakiniku, etc. within walking distance, but if there is a deodorant spray like Febreze when you come back to the room I thought it would be very helpful. I stayed at the beach front wing this time, but next time I would like to have a calm sunset wing. I was able to stay cheaply with Go to Travel, but I would like to continue using it on anniversaries and important days.

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we enjoy our experience in Osaka Ritz, will come back ... Read more we enjoy our experience in Osaka Ritz, will come back again! thanks

we enjoy our experience in Osaka Ritz, will come back again! thanks

Thank you so much for the wonderful service, we really... Read more Thank you so much for the wonderful service, we really enjoyed and will come back again. The men at checking in were all nice and kind. One thing I felt curious was if the bar lounge was non smoking. Sometimes we smelled uncomfortable smoke, actually right before the piano live and after that (around 7:45-8:00 and after 8:30pm). One thing I disappointed was that the lady when we checked out around 10am on March 13 was not so polite as we’d expected. She didn’t say “please have a seat” until the end of the check out. And I felt very uncomfortable to see that she said “just a moment please “ reaching out her arm and posed a “wait” to Chinese customers. I thought that the gesture would be something impolite. But over all we like your hotel and thank you so much for all the services, we could forget daily busy life and feel relaxed.

Thank you so much for the wonderful service, we really enjoyed and will come back again. The men at checking in were all nice and kind. One thing I felt curious was if the bar lounge was non smoking. Sometimes we smelled uncomfortable smoke, actually right before the piano live and after that (around 7:45-8:00 and after 8:30pm). One thing I disappointed was that the lady when we checked out around 10am on March 13 was not so polite as we’d expected. She didn’t say “please have a seat” until the end of the check out. And I felt very uncomfortable to see that she said “just a moment please “ reaching out her arm and posed a “wait” to Chinese customers. I thought that the gesture would be something impolite. But over all we like your hotel and thank you so much for all the services, we could forget daily busy life and feel relaxed.