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大沼鶴雅オーベルジュ エプイ Hakodate Onuma Tsuruga Resort Epuy

Resort

Review of Hakodate Onuma Tsuruga Resort Epuy

Overall Rating(25 reviews)

4.6/5

5

68%

4

28%

3

-%

2

-%

1

4%

 

Rooms4.5/5

Bath4.3/5

Breakfast4.5/5

Dinner4.6/5

Services4.6/5

Other Facilities4.4/5

Mr./Ms. C.C(37)

Total points

Stayed in

Room type

2020-01-22

Twin Room

酒店非常注重细节,各方面都令人十分满意,还会再去的。

The hotel pays great attention to detail and is very satisfying in all aspects and will go again.

Read in English

Mr./Ms. L.K(54)

Total points

Stayed in

Room type

2020-01-28

Twin room with open air bath (sofa bed for 3rd person)

酒店設計很有格調,我是冬天到來的,白雪皚皚,風景真的很浪漫。還有,在大堂安排在於暖爐前邊取暖邊燒棉花糖,又免費提供酒水小食,實在吸引。員工服務優秀,看得出他們每一位都很用心做事,盡力記住每位客人的需要。我在這裏逗留兩晚,其中一天竟安排我們二... Read more 酒店設計很有格調,我是冬天到來的,白雪皚皚,風景真的很浪漫。還有,在大堂安排在於暖爐前邊取暖邊燒棉花糖,又免費提供酒水小食,實在吸引。員工服務優秀,看得出他們每一位都很用心做事,盡力記住每位客人的需要。我在這裏逗留兩晚,其中一天竟安排我們二人在餐廳的貴賓房用餐,看著雪景邊用餐邊談天,很有詩意和私隱,我們隱不住要拍照留念呢!餐點用心製作,水準不錯,如多點食材種類會更好。還有,房間有露天風呂,在寒冬泡溫泉真的寫意,如果大床設計像二樓房間是帳篷設計的話,會更顯完美。總括而言,酒店還是物有所值的。

The design of the hotel is very stylish. I arrived in winter. The snow is white and the scenery is really romantic. Also, the arrangement in the lobby is to burn marshmallows while heating in front of the stove, and provide drinks and snacks for free, which is really attractive. The staff's service is excellent. It can be seen that each of them is working hard and remembering the needs of each guest. I stayed here for two nights, and one of them arranged for the two of us to dine in the VIP room of the restaurant and watch the snow while dining and talking about the sky. It was very poetic and private. Meals are carefully prepared, and the standard is good, such as more variety of ingredients will be better. Also, the room has an open-air style, soaking in the hot spring in the winter is really freehand. If the big bed design is like a tent design on the second floor, it will be more perfect. All in all, the hotel is good value for money.

Read in English

Mr./Ms. J.H(Private)

Total points

Stayed in

Room type

2019-09-03

Twin room with open air bath (sofa bed for 3rd person)

4箇所目の鶴雅でしたが、最も気に入りました。周りの環境といい、ホテルの佇まいといい、最高でした。

It was Tsuruga, the fourth place, but I liked it the most. The surrounding environment and the appearance of the hotel were great and it was great.

Read in English

Mr./Ms. S(Private)

Total points

Stayed in

Room type

2019-08-31

Twin room with open air bath (sofa bed for 3rd person)

部屋の露天風呂の温度調節が出来るようにしてください。 それ以外はとても良かったです。

Please be able to adjust the temperature of the outdoor bath in the room. Other than that, it was very good.

Read in English

Mr./Ms. M.K(50)

Total points

Stayed in

Room type

2019-07-26

Double Room

親切なスタッフの方が多く、色々とよくしてもらい、気持ちよく過ごすことができました。 料理もおいしく、お部屋も落ち着けました。 また違う季節に利用してみたいと思います。

There were a lot of kind staff, and I was able to spend a good time getting well in various ways. The food was delicious and the rooms were calm. I would like to use it again in different seasons.

Read in English

Mr./Ms. H.L(37)

Total points

Stayed in

Room type

2019-06-07

Double Room

花園景緻優美 服務細膩 並提供許多額外的茶飲果汁和咖啡 麵包也很美味。

The beautiful views of the garden are exquisite and offer a lot of extra tea juice and coffee bread.

Read in English

Mr./Ms. Y.M(54)

Total points

Stayed in

Room type

2019-04-21

Twin Room

静かなローケーションが素晴らしい。ラウンジではアルコール含めてフリードリンクになったので飲みたい人にはお勧めです。朝食の焼きたてクロワッサンがすごくおいしかった。

The quiet location is great. It is recommended for those who like to drink as it is a free drink including alcohol in the lounge. The freshly baked croissant was very delicious.

Read in English

Mr./Ms. Y.M(54)

Total points

Stayed in

Room type

2019-04-21

Double Room

何度行っても満足感があり、お酒やソフトドリンクの無料サービスが新たに付くようになり凄いなあと思った。 また必ずや行きたい宿のひとつである。

I felt satisfied after many visits, and I thought it was awful as new drinks and soft drinks were added. It is also one of the lodgings that I definitely want to go to.

Read in English

Mr./Ms. T.A(25)

Total points

Stayed in

Room type

2019-03-06

Double Room

とても良かったです。

It was very good.

Read in English

Mr./Ms. K.K(60)

Total points

Stayed in

Room type

2019-01-11

Twin room with open air bath (sofa bed for 3rd person)

夕食/朝食、部屋、風呂、施設、どれをとっても満足の出来る宿泊先です。 呑助の私には、バーカウンターのお酒が無料というのも魅力でした!

Dinner / breakfast, room, bath, facilities, which is a very satisfying place to stay. It was attractive to me in Dorosuke that the drink at the bar counter was free!

Read in English

Mr./Ms. C.P(33)

Total points

Stayed in

Room type

2018-12-04

Twin room with open air bath (sofa bed for 3rd person)

非常好的入住經驗,未來還要再入住

Very good stay experience, staying in the future

Read in English

Mr./Ms. H.S(67)

Total points

Stayed in

Room type

2018-09-22

Twin room with open air bath (sofa bed for 3rd person)

上質で落ち着いたリゾートホテルでした。館内&庭園の隅々まで行き届いた演出が素敵でした。 お食事の和フレンチ、堪能しました。 朝の散策ツアーも良かったです

It was fine quality and calm resort hotel. The director's attention was impressive to every corner of the hall and the garden. French meal, I enjoyed it. Walking in the morning was also good

Read in English

Mr./Ms. M.L(50)

Total points

Stayed in

Room type

2018-07-31

Twin Room with living room & bath

舒適的客房,精緻的餐點,具特色的酒吧,細心的服務,還有難忘的湖畔躺椅

Comfortable rooms, exquisite meals, signature bar, attentive service, and unforgettable lakeside loungers

Read in English

Mr./Ms. O.M(69)

Total points

Stayed in

Room type

2018-06-15

Twin Room with living room & bath

リビングが別室なのは良いが、離れているので往来しにくい。トイレもそれぞれに付けるべき。(結局殆どの時間 メインルームで過ごしました) お風呂は良かったが、温泉の説明をもっと大きく書いてほしい。 ジオラマ模型鉄道、マシュマロ焼きは孫が好... Read more リビングが別室なのは良いが、離れているので往来しにくい。トイレもそれぞれに付けるべき。(結局殆どの時間 メインルームで過ごしました) お風呂は良かったが、温泉の説明をもっと大きく書いてほしい。 ジオラマ模型鉄道、マシュマロ焼きは孫が好きなので、いつか連れて行きたい。 全体的に少し照明が暗い感じがする。

It is good that the living room is a separate room, but it is hard to go back and forth as it is far away. Toilets should also be attached to each. (After all I spent most of the time in the main room.) The bath was okay, but I would like you to write a bigger explanation of the hot springs. Diorama model railroad, Marshmallow grilling likes grandchildren, so I want to take it someday. I feel a little lighting is dark overall.

Read in English

Mr./Ms. Y.S(48)

Total points

Stayed in

Room type

2018-03-20

Twin Room with living room & bath

最初から最後までスタッフのとても行き届いたサービスが心地よかったです。夕食も朝食も最高のサービスの中、キレイなお料理を美味しくいただくことができました。幸い、宿泊した日は快晴で、景色も楽しむこともできました。ぜひまたの機会に宿泊したいと思い... Read more 最初から最後までスタッフのとても行き届いたサービスが心地よかったです。夕食も朝食も最高のサービスの中、キレイなお料理を美味しくいただくことができました。幸い、宿泊した日は快晴で、景色も楽しむこともできました。ぜひまたの機会に宿泊したいと思いました。

The staff 's very attentive service was comfortable from start to finish. Among the best services for dinner and breakfast, we were able to have delicious dishes delicious. Fortunately, the day we stayed was sunny and I enjoyed the scenery. I definitely wanted to stay at another opportunity.

Read in English

Mr./Ms. H.K(44)

Total points

Stayed in

Room type

2018-03-17

Twin Room with living room & bath

料理・部屋の風呂は最高でした。 ただし、スタッフのサービスは普通でした。ホテルに見合う心遣いができるサービスが提供できるように期待します。

The cooking room's bath was the best. However, the staff's service was normal. I expect to be able to provide a service that can trust the hotel.

Read in English

Mr./Ms. Y.O(61)

Total points

Stayed in

Room type

2017-10-20

Twin room with open air bath (sofa bed for 3rd person)

部屋、部屋付きのお風呂、接客、料理 全て素晴らしかったです。も一度来たいお宿リストに加えさせてもらいました。あえて言うと、ワインリストはもう少し充実していたらいいなって思ったのと、花火は前もって言って置いていただければ、ビックリしなかったの... Read more 部屋、部屋付きのお風呂、接客、料理 全て素晴らしかったです。も一度来たいお宿リストに加えさせてもらいました。あえて言うと、ワインリストはもう少し充実していたらいいなって思ったのと、花火は前もって言って置いていただければ、ビックリしなかったのにとかくらいです。また、よろしくお願いします。

The room, the bath with the room, the customer service, the dish were all wonderful. I also added it to the hotel list I wanted to come once. To tell the truth, I thought it would be nice if the wine list was fulfilling a little more, and fireworks could not be surprised if you let me know in advance. Also thank you.

Read in English

Private(Private)

Total points

Stayed in

Room type

2017-08-13

Twin room with open air bath (sofa bed for 3rd person)

2度目の投宿ですがエプイは勿論の事、鶴雅グループの宿へは永遠に投宿しません。

Although I will take a second visit, I will not train eternally to the Tsuruga group 's inn, of course Epu.

Read in English

Mr./Ms. M.O(57)

Total points

Stayed in

Room type

2017-08-10

Twin Room with living room & bath

想像以上に感動しました。 大浴場の露天風呂も写真で見た感じはあまり期待しておりませんでしたが、実際には広く開放的で気持ちよかったです。 ホテルのテラスから大沼公園に続くデッキが、海外のリゾートに来てるみたいで 天気が良ければ、ゆっくり... Read more 想像以上に感動しました。 大浴場の露天風呂も写真で見た感じはあまり期待しておりませんでしたが、実際には広く開放的で気持ちよかったです。 ホテルのテラスから大沼公園に続くデッキが、海外のリゾートに来てるみたいで 天気が良ければ、ゆっくりとしていたかったです。 書ききれませんが、全てが良かったです。

I was moved more than I imagined. Although I did not expect much feeling that the open-air bath of the large public bath saw in the photograph too much, in fact it was widely open and pleasant. I wanted to be slow if the weather was good as it seems that the deck following the Onuma Park from the hotel's terrace is coming to a resort abroad. I can not write it, but everything was ok.

Read in English

Mr./Ms. C.H(Private)

Total points

Stayed in

Room type

2017-05-09

Twin room with open air bath (sofa bed for 3rd person)

接待服務及餐飲服務及環境都是一流 露天風呂的客房很舒適,都不想出門了 餐點也是很優,若有到北海道,會想再住一次

Reception service and catering services and the environment are first-class open air wind room is very comfortable, do not want to go out of the meal is also very good, if to Hokkaido, would like to live again

Read in English

Mr./Ms. C.M(56)

Total points

Stayed in

Room type

2020-02-01

Twin room with open air bath (sofa bed for 3rd person)

No comment from this user.

Mr./Ms. H.C(66)

Total points

Stayed in

Room type

2019-06-17

Double Room

No comment from this user.

Mr./Ms. S.S(56)

Total points

Stayed in

Room type

2019-05-08

Twin Room

No comment from this user.

Mr./Ms. K.C(Private)

Total points

Stayed in

Room type

2018-10-31

Twin room with open air bath (sofa bed for 3rd person)

No comment from this user.

Mr./Ms. H.J(Private)

Total points

Stayed in

Room type

2018-10-07

Twin Room with living room & bath

No comment from this user.

Facility・services

Property

Hakodate Onuma Tsuruga Resort Epuy

Address

85-9 Onumacho Kamedagun Nanaecho, Hokkaido

check-in / check-out time

15:00 / 11:00

CI/CO time may be different depending on plan.

Credit card

VISA/MASTER/AMEX/JCB/DINERS/NICOS/銀聯/UC/DC

Number of guest rooms

30 room(s)

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