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天翠茶寮
Tensui Saryo

Ryokan/Inn
Tensui Saryo / Kanagawa Hakone 89

Overview

Goura Hakone is surrounded by the best natural scenery from each season.
With the concept of "play around with Japan's beauty", 
"Tensuisaryo" was established in December of 2018.

You will encounter many types of "beauty" here. For example, the natural wood used in the buildings carpentry provides a nice and warm atmosphere.

All guest rooms come with an outdoor hot spring.
You can enjoy the hot spring bath as you gaze upon the Hakone Daimonji Mountain.
You can have a moment of total relaxation here.

Our cuisine also expresses the "beauty" of Japan.
You can experience the kaiseki cuisine with your 5 senses.

In Hakone you can experience varying hot springs in accordance to where you are staying.
Historical "Kiga Onsen" is the second oldest among the "7 springs of
Hakone" and will remove the fatigue of your travels.

This ryokan exhibits Japanese beauty around and through it.
Come enjoy the luxury of being soothed by this "beauty."

■ In integrating with
Reservation of all children is possible from September 29, 2018.
Regarding child guests:
Children's rates are as follows:
0 to 2 years old, bed sharing: ¥3,240
0 to 2 years old, not bed sharing: ¥5,940
3 to 6 years old: 50% of adult rate
6 to 12 years old: 70% of adult rate      
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Room types

Review

Relux grade

Accommodations that represent their respective prefectures and that are worth visiting when you are in the area.

Overall Rating(40 reviews)

4.1/5

5

43%

4

35%

3

13%

2

10%

1

-%

 

Rooms4.3/5

Bath4.1/5

Breakfast4.2/5

Dinner4.2/5

Services4.0/5

Other Facilities3.9/5

Mr./Ms. R.C(2)

Total points:

Select Date:2018-01-31

Barh area is super cold!

Barh area is super cold!

Mr./Ms. L.W(47)

Total points:

Select Date:2017-11-09

Thanks for pampering us for the whole stay. I m impressed with the foot bath at the check in front desk. The food are fa... Read more Thanks for pampering us for the whole stay. I m impressed with the foot bath at the check in front desk. The food are fascinating. Great service. Thanks.

Thanks for pampering us for the whole stay. I m impressed with the foot bath at the check in front desk. The food are fascinating. Great service. Thanks.

Mr./Ms. T.S(66)

Total points:

Select Date:2019-06-26

部屋は旅館お任せの条件での予約でしたが、別館の離れを用意いただき施設には概ね満足しています。 事前の口コミでは食事がおいしいということで期待しておりましたが、期待にたがわず大いに楽しみしました。 一方、スタッフへの教育を見直し、接客レベ... Read more 部屋は旅館お任せの条件での予約でしたが、別館の離れを用意いただき施設には概ね満足しています。 事前の口コミでは食事がおいしいということで期待しておりましたが、期待にたがわず大いに楽しみしました。 一方、スタッフへの教育を見直し、接客レベルを向上させることが望まれます。スタッフ各人の態度は平均以上の好感度ですが、施設の説明の仕方や料理の説明内容に改善が必要と思います。 また、チェックイン時、RELUXからの予約を認識しておらずチェックインに手間取りました。お湯の管理の電源がOFFになっていたため、翌朝はシャワーのお湯が出ず、部屋に設置されている足湯も注意すると準備されるというように、運営プロセスにも改善が必要です。

The room was reserved on the condition of leaving the ryokan, but we are almost satisfied with the facilities because we set apart the annex. I was expecting that the food was delicious in the previous word of mouth, but I enjoyed it a lot. On the other hand, it is desirable to review staff education and improve customer service levels. The attitude of each staff member is positive above average, but I think the method of explaining the facilities and the contents of the dishes need improvement. Also, at check-in, I did not recognize the reservation from RELUX and took time to check-in. The management process of hot water has been turned off, so the next morning there will be no hot water in the shower and the footbaths installed in the room will be prepared if care is taken, so the management process needs improvement.

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Facility・services

Property

Tensui Saryo

Address

1320-276 Goura, Hakonemachi, Ashigarashimo-gun, Kanagawa Prefecture [View map]

check-in / check-out time

15:00 / 11:00

CI/CO time may be different depending on plan.

Credit card

VISA/MASTER/AMEX/JCB/DINERS/銀聯

Number of guest rooms

34 room(s)

Restaurant

【Main building】 ~ Flower Bird Hanadori ~
A half of private dining rooms is available, and you can enjoy your meal in privacy.

Restaurant: Fugetsu
You can enjoy a meal while wishing for a dynamic panorama view.
From the glass-enclosed window, you can see the magnificent mountain ridgeline that follows Myojogatake.

Enjoy Japanese cuisine kaiseki which strikes the taste of the seasonal while looking at the magnificent nature of Hakone.

*If you wish to have a vegetarian meal menu, we will separately charge 5400 yen.
*Fugetsu: Stair access required.
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Bath

◆ "Kamiyama no yu" · "Sayakuno no yu" / Bathotherapy large public bath (Inner water redox water · Outdoor Owakudani hot spring)
There is an outdoor bath which goddess of hot water of Okinawa and Owakudani is passed 100% of the source for each man and woman.

◆ "Meisei no yu" / Observation private bath (redox water)
Tasteful cypress bathtub. While facing the mountains of Hakone you can enjoy a hot water with an open mood.

◆ Guest room open-air bath (Kiga Onsen)
A hot spring outdoor bath is attached to every room away.
Hot spring is "Hakone Onsen" which has the second longest history in Hakone Nanate.
There is a historical fact that the hot water of Kiga Onsen, which had a high reputation for being blessed with children, was brought to Edo in the early Edo Period to offer to the general.
Please enjoy the warm bathing view to your heart's content.
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Other facility information

◆Beauty Salon 'Tsukikaze'
※Adjacent to Gora Tensui's main building 
(Menu Example)
· 110 minute course (face + body) / 25,000 yen
: Full body detox and skin rejuvenation course
· 80 minute course / 19,000 yen
· 60 minute course (face or body) / 14,000 yen
: A full course to make your skin beautiful that begins with cleansing and finishes with lotion essence (lotion pack)

※The above was chosen based on the ease of the experience rather than price. Don't miss out on this great deal!
※Closes irregularly so please check before making a reservation.※
※Because there is one esthetician, treatment will be one person at a time.

Regarding child guests:
Children's rates are as follows:
0 to 2 years old, bed sharing: ¥3,240
0 to 2 years old, not bed sharing: ¥5,940
3 to 6 years old: 50% of adult rate
6 to 12 years old: 70% of adult rate
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Information

Free Wi-Fi is available in every room in the building.
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Notice

Regarding child guests:
Children's rates are as follows:
0 to 2 years old, bed sharing: ¥3,240
0 to 2 years old, not bed sharing: ¥5,940
3 to 6 years old: 50% of adult rate
6 to 12 years old: 70% of adult rate

※To those with food allergies
Although we are able to accommodate as much as possible, allergens may be included in processed foods etc. There is no complete allergy free menu.
Customers with serious allergic symptoms will be able to bring their own food for safety. Please do not hesitate to consult with us. 

・Allergies we can accommodate
Shellfish, eggs (poultry eggs)
・Allergies we can't accommodate
Noodles, peanuts, wheat, dairy products, etc. 
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Features

  • Bath tax
  • Children allowed
  • Room service
  • Transportation service
  • Parking area
  • Hot spring
  • Fresh hot spring
  • Room with outdoor spa
  • Public spa
  • Private spa
  • Indoor pool
  • Outdoor pool
  • Esthe/Spa facility
  • Fitness facility
  • Barrier free
  • 5 min walk from station
  • Pets allowed
  • Breakfast in room
  • Dinner in room
  • Open air bath
  • Night view
  • Ocean view
  • Cottage
  • Coupon

The accommodation features are general descriptions of the facility. The amenities and breadth of service will differ between each accommodation. For details, please confirm directly with the accommodation.

Access

Access by public transportation.

From the Tokyo: 1 to 2 hours
Odawara Station → Goura Station (Shikansen Kodama)
Shinjuku Station → Hakoneyumoto Station (Odakyu Romance Car)→ Goura Station(Hakone Tozen Railway)


※2 minutes walk from Hakone Tozen Railway "Goura Stations"

1320-276 Goura, Hakonemachi, Ashigarashimo-gun, Kanagawa Prefecture

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Contact the Relux concierge

Relux concierges will help you with anything you need. Feel free to contact us.

Concierge Offline

+81-50-3066-0628

10:00-19:00
(JST Weekdays)

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