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南紀すさみ温泉 ホテルベルヴェデーレ
Hotel Belvedere

casual Resort
Hotel Belvedere  / Wakayama Katsuura・Kushimoto・Susami 1

Overview

"Belle" = Beautiful. "Vedere" = To view
Named after these two words, Hotel Belvedere delivers its promise. 
The view of the Pacific Ocean is breathtaking. 

All guest rooms are ocean view. 
The horizon of Pacific Ocean can be seen from our 
serene Japanese style rooms and sophisticated Western style rooms. 
From our rooms that include outdoor spas, you can take in 
the luxurious view as you have the pure hot springs to yourself. 

We also have pet-friendly rooms
for our guests whose pets are part of the family
and want to travel together. 

Nanki Susami's warm climate breeds delicious seafood and other local delicacies. 
From fresh Ise shrimp and bonito caught in nearby waters to Ino pork raised locally,
the dishes take great advantage of our local flavors. 
We present them with great care and provide our guests the most delightful time. 

Our hot springs will take away travel fatigue. 
The outdoor spa is Hotel Belvedere's pinnacle of pride. 
The sunrise that peeks up from the horizon, the fantastical dusk that dyes the sky a deep red,
and stars that twinkle in the pitch black sky, 
can all be viewed from the comfort of the warm hot spring. 

Take your next break at Hotel Belvedere - 
come "view" the "beauty" of nature.       
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Room types

Review

Relux grade

casual

Accommodations that have achieved high customer satisfaction and that can be enjoyed casually.

Overall Rating(17 reviews)

4.5/5

5

65%

4

24%

3

6%

2

6%

1

-%

 

Rooms4.6/5

Bath4.8/5

Breakfast4.1/5

Dinner4.5/5

Services4.2/5

Other Facilities3.9/5

Mr./Ms. R.U(21)

Total points:

Select Date:2019-05-11

今回 妻の誕生日で初めて利用させて頂きました。本当は去年も予約していて宿泊するつもりでしたが、予定が合わず泣く泣くキャンセルし...。誕生日の妻も子供たちもとても楽しんだようで良かったです。部屋の露天風呂でもゆっくりでき、そこからの眺望にも... Read more 今回 妻の誕生日で初めて利用させて頂きました。本当は去年も予約していて宿泊するつもりでしたが、予定が合わず泣く泣くキャンセルし...。誕生日の妻も子供たちもとても楽しんだようで良かったです。部屋の露天風呂でもゆっくりでき、そこからの眺望にもとても満足しました。ケーキなどのご用意も有難うございました。接客などのサービスの点も良かったです。またいつか利用したいと思います。

We used for the first time on my wife's birthday this time. Actually I made a reservation last year and I was planning to stay, but I canceled the crying because I didn't meet my schedule. It was good that my birthday wife and children enjoyed it very much. We could relax even in the open-air bath in the room, and we were very satisfied with the view from there. Thank you for the preparation of cakes. The service points such as customer service were also good. I hope to use it again someday.

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Mr./Ms. M.M(51)

Total points:

Select Date:2019-04-18

せっかくの母との旅行が台無しになりました。部屋も特別室にしましたがただ広いだけで日本茶はあったものの他の飲み物はありませんし、部屋にガイドブック的な物も置かれていませんでした。ただ見晴らしはとても良かったです。夕食は盛り付けも良く、母にも喜... Read more せっかくの母との旅行が台無しになりました。部屋も特別室にしましたがただ広いだけで日本茶はあったものの他の飲み物はありませんし、部屋にガイドブック的な物も置かれていませんでした。ただ見晴らしはとても良かったです。夕食は盛り付けも良く、母にも喜んでもらいましたが全ての食事が終わる前に慌ただしくデザートを早々に持って来られ、会計のサインを求められました。食事の途中に箸を止めてサインをしたのは初めてです。食事が終わってレストランフロアにいたスタッフの方々にご馳走さまでしたと言いましたが、片付けに必死でこちらに見向きもせず最悪な気分でした。お風呂は薔薇風呂もありとても良かったです。毎年一度だけの母との旅行にこちらを選んだ事を悔やんでいます。宿泊の際のアンケートにも書いたのでしばらくしてからお詫びのハガキが届きました。今更なに?ってら感じです。謝るならすぐ電話くらいすべきだし、スタッフの教育が出来てないのも基本がなってない証拠。外れがある可能性があると思うと誰にもおすすめ出来ません。お金の無駄でした。

My trip with my mother was ruined. The room was also a special room, but it was only large and there were no other drinks but there was no other kind of guidebook in the room. But the view was very good. The dinner was well served and I was delighted by my mother, but before the end of every meal I was quickly brought in dessert and asked for an accounting sign. It is the first time that I stopped chopsticks and signed it while eating. After finishing the meal, I told the staff who were on the restaurant floor that I had a good time, but I was desperate to get rid of it and I felt the worst without looking at it. The bath was very good as there was a rattan bath. I regret that I chose this to travel with my mother only once a year. I wrote in the questionnaire for accommodation, so after a while I received an apology postcard. What's up? It is feeling. If you apologize, you should call as soon as possible, and there is no evidence that the staff can not be educated. I can not recommend it to anyone who thinks that there may be a gap. It was a waste of money.

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Mr./Ms. S.M(58)

Total points:

Select Date:2019-03-17

駅までの送迎を失念されたのにはびっくり。初めての経験でしたし、旅のテンションが最初から下がってしまいショックを受けました。謝罪の言葉はありましたが、何かしらのサービスでフォローすべき事態だったと思います。

I was surprised that I was forgiven for the transfer to the station. It was my first experience, and I was shocked that the tension on the trip dropped from the beginning. There was a word of apology, but I think it was a situation that should be followed by some sort of service.

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Facility・services

Property

Hotel Belvedere

Address

4857-3 Susami, Susami-chō, Nishimuro-gun, Wakayama Prefecture 649-2621 [View map]

check-in / check-out time

15:00 / 11:00

CI/CO time may be different depending on plan.

Credit card

VISA/MASTER/AMEX/JCB/NICOS/UC/DC

Number of guest rooms

39 room(s)

Restaurant

We have three restaurants at which you can enjoy ingredients special to Nanki. 

・Japanese Style Cuisine「Hana Kairou」
・French Restaurant「Le Ciel」
・BBQ Garden(May~September)
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Bath

Our outdoor spa is located on a cape over 100m above sea level. 

We have natural hot springs from our location that is high in alkaline. 

Take in the horizon that reaches far and wide and the mountains that surround it in a high quality hot spring as you enjoy your day off. 
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Other facility information

Because the entire mountain is within the hotel grounds, you can enjoy the spacious atmosphere. 

We have foot baths with a view, hiking courses, and tennis courts. 

If you want to step out a little bit, the largest golf course in western Japan is a five minute walk away. 

*You can also travel with your dog 
We have a pet-friendly room where you can stay with your dog(only small dogs)
For larger dogs we have a designated pet house(Building 5)

We also have dog-runs and dog-showers that use hot spring water. 

■ Experiential Facilities ■

・Pottery
・Bread making
・Hand making Ino pork sausage
・Fishing
etc.

We have many recreational options (all must be reserved beforehand) 
Please do not hesitate to ask about these when you are making your reservation. 
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Information

We recommend that you check in before 7pm so you have abundant time to enjoy dinner. 
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Notice

We will charge 150yen as bath tax.
For children between 1 to 3, we ask for 2400 yen (tax not included) for facility uses. (Free for under 1 years old). 
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Features

  • Bath tax
  • Children allowed
  • Room service
  • Transportation service
  • Parking area
  • Hot spring
  • Fresh hot spring
  • Room with outdoor spa
  • Public spa
  • Private spa
  • Indoor pool
  • Outdoor pool
  • Esthe/Spa facility
  • Fitness facility
  • Barrier free
  • 5 min walk from station
  • Pets allowed
  • Breakfast in room
  • Dinner in room
  • Open air bath
  • Night view
  • Ocean view
  • Cottage
  • Coupon

The accommodation features are general descriptions of the facility. The amenities and breadth of service will differ between each accommodation. For details, please confirm directly with the accommodation.

Access

Access by public transportation.

Take express Kuroshio (Ocean Arrow) from Tennouji Station 
and get off at Susami Station (Approx 150 minutes) 
Free shuttle bus from Susami Station (request beforehand) 

4857-3 Susami, Susami-chō, Nishimuro-gun, Wakayama Prefecture 649-2621

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Contact the Relux concierge

Relux concierges will help you with anything you need. Feel free to contact us.

Concierge Offline

+81-50-3066-0628

10:00-19:00
(JST Weekdays)

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