NIPPONIA Sawara Merchant Town Hotel

The main building and separate, private annex were incredible. As well, the concept of Nipponia is very unique, that th... Read more The main building and separate, private annex were incredible. As well, the concept of Nipponia is very unique, that the town itself is the hotel. The reason we gave the bath a 2 is because it did not have a cover, nor did it have a the standard Japanese style of automatically heating the water, which meant it lost its heat rather quickly and for each person to get in the bath it had lost some of the temperature making it slightly more than luke warm. We also found that there was a lack of information provided by the staff. When we arrived we were unaware that we would be staying in the separate annex (about a 10 min. walk from the main building, and were told to park the car there and return to get the key. We were traveling with my 85 yr. old mother-in-law and we had to walk back to the main building for check in/out, dinner and breakfast). We also were not recommended/told where to pick up any food stuffs/drinks that we might want being a distance from the main building.

The main building and separate, private annex were incredible. As well, the concept of Nipponia is very unique, that the town itself is the hotel. The reason we gave the bath a 2 is because it did not have a cover, nor did it have a the standard Japanese style of automatically heating the water, which meant it lost its heat rather quickly and for each person to get in the bath it had lost some of the temperature making it slightly more than luke warm. We also found that there was a lack of information provided by the staff. When we arrived we were unaware that we would be staying in the separate annex (about a 10 min. walk from the main building, and were told to park the car there and return to get the key. We were traveling with my 85 yr. old mother-in-law and we had to walk back to the main building for check in/out, dinner and breakfast). We also were not recommended/told where to pick up any food stuffs/drinks that we might want being a distance from the main building.

従業員さん達の対応は素晴らしく、とても気持ちよく過ごせました。 お部屋も清潔快適で古民家の雰囲気を残しつつモダンで居心地が良いのですが、 広い二階建てで滞在したのが真冬だったせいか、ちょっと寒かったです。 食事もご当地の食材を生かしな... Read more 従業員さん達の対応は素晴らしく、とても気持ちよく過ごせました。 お部屋も清潔快適で古民家の雰囲気を残しつつモダンで居心地が良いのですが、 広い二階建てで滞在したのが真冬だったせいか、ちょっと寒かったです。 食事もご当地の食材を生かしながら洗練されていてとても美味しかったです。 もし難点を言うとしたら、点在する古民家を客室として使っているため、 フロント兼レストランであるメインの建物へ行くのに、車の往来が多い道路を通らねばならない事くらいですが、 でも本物の古民家をそのまま使う良さは他では得難いです。 総じて、また宿のためだけにまた行きたいです。

The employees' response was wonderful and it was very pleasant. The rooms are clean and comfortable, modern and comfortable while leaving the atmosphere of an old private house, It was a bit cold, probably because it was midwinter that I stayed in a large two-storey building. The food was refined and very delicious while utilizing the local ingredients. If you have any difficulties, because you are using old scattered houses as guest rooms, In order to go to the main building which is the front desk and restaurant, you have to go through the road with many traffic, But the goodness of using a genuine old private house as it is is hard to get anywhere else. In general, I want to go again only for accommodation.

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結婚記念日で宿泊しました。子どもも産まれ、初めての家族３人での旅行だったため、私たちにとって特別な日でした。子連れでの旅行は不安もありましたが、部屋や食事、スタッフの方々の接客など全てにおいて想像以上、どれをとっても最高で、本当に幸せな時間... Read more 結婚記念日で宿泊しました。子どもも産まれ、初めての家族３人での旅行だったため、私たちにとって特別な日でした。子連れでの旅行は不安もありましたが、部屋や食事、スタッフの方々の接客など全てにおいて想像以上、どれをとっても最高で、本当に幸せな時間を過ごさせていただきました。 部屋は一棟貸しなので大きな声を出しても迷惑をかけることなくのびのびと過ごせました。用意されていたストーブでしっかりと脱衣所を温め、檜風呂には家族で一緒に入ることが出来ました。部屋は確かに少し涼しい気もしましたが、エアコンが2台とストーブ、加湿器もあったので不便はなかったです。むしろもっと寒いと予想していたので、安心しました。とても広くてお洒落なお部屋で、玄関は珍しい南京錠！ワクワク感があってリラックスもでき、いつまでもここで過ごしたいと感じました。 食事は他の宿泊者の方々と同じ場所なのでご迷惑をお掛けしないかと緊張していましたが、0歳の息子用に椅子で即席のベッドを作って待っていてくださり、優しく温かく迎え入れてくれた事が本当に嬉しく、感激しました。また、サプライズで結婚記念日のお祝い＋息子へのメッセージが書かれたプレートを出してくださり、料理の美味しさとおもてなしの心に終始感動しっぱなしでした。息子もご機嫌に過ごしていました。 スタッフの方がとても温かく、0歳の子供を含めておもてなしをしてくれているのが本当に嬉しかったです。人と人との触れ合いを大切にされているのがよく分かり、温かな会話も大切な思い出になりました。 是非また泊まりに行きたいです。

We stayed on wedding anniversary. It was a special day for us because we had children and it was our first trip with three families. I was worried about traveling with children, but in my room, meals, service of staff, etc., everything was more than I imagined, and I had a really happy time. The room was rented for the whole building, so I could spend my time without any inconvenience even if I made a loud voice. We warmed the dressing room firmly with the prepared stove, and we were able to enter the hinoki bath with the whole family. The room did feel a bit cool, but there were no inconveniences as there were two air conditioners, a stove and a humidifier. I was relieved because I expected it to be colder. Very spacious and stylish room with a unique padlock at the entrance! I was so excited and relaxed that I wanted to stay here forever. I was nervous about not having any trouble because the meal was in the same place as other guests, but I made an instant bed in a chair for my 0 year old son and waited, gently and warmly greeted me I was really happy and impressed that I was made. In addition, we gave a plate with a message to the son and a surprise anniversary of the wedding anniversary, and I was always impressed by the deliciousness of the dishes and the hospitality. My son was in a good mood. The staff was very warm and I was really happy that they welcomed me, including my 0 year old child. It was clear that the interaction between people was valued, and warm conversations became important memories. I want to go to stay again.

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