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Hinatami kan

Ryokan/Inn
Hinatami kan / Gunma Shima・Azuma・Kawarayu 12

Overview

First opened in 1905, Hinatami-kan started as the only inn in the Hinatami district deep in Shima Onsen.
The wooden building was renovated in 1961, and reborn as a modern and casual inn set along a clear stream that invites guests to enjoy a beautiful view and the sound of the water. 

We look forward to serving you with our simple and humble hospitality that will make you want to stop back again.      
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Rooms・Plans

  • Rooms (-)
  • Plan (-)

Review

Relux grade

Accommodations that represent their respective local regions and that are worth visiting despite the distance.

Overall Rating(28 reviews)

4.9/5

5

86%

4

14%

3

-%

2

-%

1

-%

 

Rooms4.7/5

Bath4.7/5

Breakfast4.7/5

Dinner4.8/5

Services4.9/5

Other Facilities4.4/5

Mr./Ms. S.Y(35)

Total points

Stayed in

Room type

2020-02-25

ROOM B

3名でroomB(一相)のお部屋を2泊利用させていただきました。 お部屋が清潔で貸切露天風呂の泉質と温度も最高! 特に鶏鳴のお風呂から見た雪見風呂がとっても素晴らしかったです。 お料理も凄く好みの味付けで、量もお腹いっぱいになり本... Read more 3名でroomB(一相)のお部屋を2泊利用させていただきました。 お部屋が清潔で貸切露天風呂の泉質と温度も最高! 特に鶏鳴のお風呂から見た雪見風呂がとっても素晴らしかったです。 お料理も凄く好みの味付けで、量もお腹いっぱいになり本当に美味しかったです!! 食べられない食材についても最大限のご配慮をしていただきありがとうございました。 とにかくお米好きには堪らないお料理です。 メゾネットのお部屋は色合いに統一感があり、開放感と広さ、清潔感、さりげなく出迎えてくれる生花などが最高でした。 ただし、段差が若干高めで色合いの差が見えにくいのと、水場が1階にしかなく水を使う時に常に階段を使わないといけないため、60歳以上の方にはやや使い辛いのでは無いかと感じました。 (若い方であれば全く問題ない事と思います。) お出迎えから食事のサーブ、通りすがりの際の笑顔など、おもてなしの心が素晴らしく、父が部屋の階段で躓いて怪我をした際は本当にお世話になり、ありがとうございました。 側でそっと見守ってくださる様な距離感の素晴らしい接客が心地よかったです。 次は友人を連れてroomAのタイプのお部屋に泊まってみたいと思います。 二日間、お世話になりありがとうございました。

Three people used roomB (one phase) room for 2 nights. The room is clean and the quality and temperature of the private open-air bath are the best! Especially, the snowy bath seen from the bath of the chicken ring was very wonderful. The dishes were also really flavored and the amount was full and really delicious! ! Thank you for giving maximum consideration to ingredients you cannot eat. Anyway, it is a dish that is unbearable for rice lovers. The rooms of the maisonette had a unity in color, and the openness and size, cleanliness, and the fresh flowers that welcomed casually were the best. However, because the steps are slightly higher and the color difference is difficult to see, and the water place is only on the first floor and you must always use the stairs when using water, so it is not a little hard to use for those over 60 years old I felt it. (I think that there is no problem if you are young.) The hospitality was wonderful, from welcome to serving meals and smiles when passing by. Thank you very much for taking care of my father when he got hurt on the steps of the room and got hurt. The customer service was wonderful, with a sense of distance that would be watched gently by the side. Next I would like to take a friend and stay in a roomA type room. Thank you for taking care of us for two days.

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Mr./Ms. Y.M(Private)

Total points

Stayed in

Room type

2020-02-11

ROOM B

予約の時点ですでに期待が高かったのですが、その期待を超える素敵なお宿でした。スタッフの方は親切ですし、お部屋もお風呂も清潔感があります。ご飯もとても美味しかったです!また伺います。ありがとうございました。

Expectations were already high at the time of booking, but it was a wonderful hotel that exceeded those expectations. The staff is kind and the room and bath are clean. The rice was also very delicious! I will call you again. Thank you very much.

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Mr./Ms. M.U(62)

Total points

Stayed in

Room type

2020-01-27

ROOM F

とても癒されました。 娘にも勧めました。3月に泊まりに行くと思います。 宜しくお願いします。

I was healed very much. I recommended it to my daughter. I think I will go to stay in March. Thanking you in advance.

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Facility・services

Property

Hinatami kan

Address

4367-8 Shima, Nakanojo-machi, Agatsuma-gun, Gunma Prefecture 377-0601 [View map]

check-in / check-out time

15:00 / 12:00

CI/CO time may be different depending on plan.

Credit card

Credit card payments are not accepted on-site at the accommodation

Number of guest rooms

10 room(s)

Restaurant

Savor our Gunma gourmet full of grilled Joshu Wagyu beef and fresh local vegetables.

<DINNER HOURS & LOCATION>
- Hours: 18:00 or 19:00 (please select at check-in)
- Location: In your room or our dining room (please select at check-in)
    For groups of 3 guests or more, dinner is served at our dining room

<BREAKFAST HOURS & LOCATION>
- Hours: 08:00 or 09:00 (please select at check-in)
- Location: At our dining room

<ALLERGY-RELATED INFORMATION>
- If anyone in your group has allergy-related conditions, please make sure to notify us by phone or e-mail at the time of booking with information on the food ingredients that cause allergic reactions.
- Please note that we may not be able to accommodate all your requests, should your requests be made on previous or on day of your meal, or should there be multiple ingredients that cause allergic reactions.
- We cannot make modifications for the following ingredients:
     - Primary ingredients such as wheat, beans, eggs, milk etc.
     - Meats & poultry (beef, pork, chicken)
     - Freshwater fish
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Bath

Directly sourced from Shima Onsen hot spring, all of our 3 baths are for exclusive 40-minute use only (free of charge). Available 15:00 - 11:00 next morning. Reservations are not accepted.

We do not have large public baths.
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Other facility information

<NOTES ON STAIRCASE>
The hotel does not have elevators. Please contact us by phone if you are traveling with guests who may have difficulties moving about by stairs.

<MULTIPLE-ROOM RESERVATIONS>
Your rooms may be located apart from each other. Please refrain from booking multiple rooms under different packages (plans).

<ROOM ASSIGNMENT REQUESTS>
Only requests for room types are accepted. Requests for room names, floors or by photos seen on travel websites/publications are not accepted.
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Information

<NOTES ON ON-SITE PAYMENTS>
- Credit card payments are not accepted.
- Nakanojo-machi Furusato (Hometown) donation vouchers are accepted.
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Notice

<SMOKING>
Smoking is allowed only in the designated smoking room outside the front door. Otherwise, smoking (including electronic cigarettes such as vapor) is prohibited throughout the premise.

<CHILDREN UNDER THE AGE OF 12>
Reservations for children cannot be made online, and even if made, will be invalidated. Please call to reserve a room for children. 

<UNCONFIRMED (TEMPORARY) RESERVATIONS>
Temporary reservations are not accepted. Please refrain from reserving multiple days and/or rooms without an intention to confirm such reservations.

<CHECK-IN HOURS >
Please make sure to call us if you plan to arrive after 18:00. No-show past 18:00 without a prior notification will be treated as cancellations.
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Features

  • Bath tax
  • Children allowed
  • Room service
  • Transportation service
  • Parking area
  • Hot spring
  • Fresh hot spring
  • Room with outdoor spa
  • Public spa
  • Private spa
  • Indoor pool
  • Outdoor pool
  • Esthe/Spa facility
  • Fitness facility
  • Barrier free
  • 5 min walk from station
  • Pets allowed
  • Breakfast in room
  • Dinner in room
  • Open air bath
  • Night view
  • Ocean view
  • Cottage
  • Coupon

The accommodation features are general descriptions of the facility. The amenities and breadth of service will differ between each accommodation. For details, please confirm directly with the accommodation.

Access

Access by public transportation.

<FROM TOKYO BY LOCAL TRAINS & BUSES>
- By Joetsu Shinkansen (bullet train) from Tokyo Station: Change to Agatsuma Line at Takasaki Station and get off at Nakanojo Station
- By Limited Express Kusatsu from Ueno Station: Get off at Nakanojo Station

- From Nakanojo Station, take a local bus (Kan-etsu Transportation) for Shima Onsen. Get off at the final bus stop (Shima Onsen). Please see below for a free shuttle service from the bus stop.


<BY HIGHWAY BUSES>
Take a Kan-etsu Transportation bus "Shima Onsen" from Yaesu Exit of Tokyo Station; "Shima Onsen" bus runs once a day and twice a day in the winter.


<FREE SHUTTLE SERVICE>
- Please call us upon your arrival at "Shima Onsen" bus stop. Reservations are not accepted.
- Hours:
    - On your check-in date: 15:00 - 18:00
    - On your check-out date: 09:00 - 12:00

4367-8 Shima, Nakanojo-machi, Agatsuma-gun, Gunma Prefecture 377-0601

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Contact the Relux concierge

Relux concierges will help you with anything you need.Feel free to contact us.

In response to the outbreak of Novel Coronavirus(COVID-19), business hours of our customer suppourt will be changed as below.
■Business hours:11:00~17:00
In addition, Relux online concierge service will be closed temporarily.
We deeply apologize for the inconvenience this may cause, and thank you for your understanding.

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