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ホテル ユニバーサル ポート
Hotel Universal Port

Resort
  • Osaka > Tempozan・Nanko・Suminoe

Overview

Hotel Universal Port is an official Universal Studios Japan hotel located on the Osaka Bay.
Dinosaurs at the entrance and Minions in the lobby cheerfully welcome guests to the fun atmosphere.

Guest rooms feature 9 types of rooms according to the style.
The rooms that accommodates according to any number of guests has a wide view of the night view of the bay area.

In March 2016, a new top floor with a concept of the ocean floor was opened featuring colorful fishes and coral reef motifs, raising the standards of comfort and entertainment.

The breakfast is provided in a restaurant with theme of "Treasure Experiences."
With a buffet counter shining gold and 90 different kinds of dishes rank as top-class in Osaka.

Dinners feature buffets of seasonal Italian dishes for accommodating celebrations and family or friendly gatherings.

A luxurious stay at a hotel to entertain a wide range of generations.       
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Room types

Review

Relux grade

Accommodations that represent their respective prefectures and that are worth visiting when you are in the area.

Overall Rating(23 reviews)

4.3/5

5

48%

4

39%

3

9%

2

-%

1

4%

 

Rooms4.4/5

Bath4.3/5

Breakfast4.4/5

Dinner4.3/5

Services3.9/5

Other Facilities4.3/5

Mr./Ms. A.S(40)

Total points:

Select Date:2019-04-14

今回は、お値引きがあったのと、以前に滞在させていただいた時の、部屋からの景色と朝食から気に入って滞在しましたが、楽しみにしていた、夕食が思っていたよりも楽しめず、とても残念な感じでした。 お風呂は、水圧の問題は以前からもので改善されておら... Read more 今回は、お値引きがあったのと、以前に滞在させていただいた時の、部屋からの景色と朝食から気に入って滞在しましたが、楽しみにしていた、夕食が思っていたよりも楽しめず、とても残念な感じでした。 お風呂は、水圧の問題は以前からもので改善されておらず、目地のカビや脱衣所の天井のカビなどが気になり、余り掃除の行き届いてないのが目についてしまいました。相変わらず部屋からの景色は良かったです。ウェルカムドリンクのお水が人数分無かったのも残念です。以前が良かったので、今回は残念な気持ちで一杯でした。 お安く滞在できたのは良かったかな。ありがとうございました。

This time, I was discounted, and I liked it from the view from the room and breakfast when I was staying before, but I was looking forward to it, I was not able to enjoy it than I thought I had dinner, so I felt sorry. In the bath, the problem of water pressure has not been improved for a long time, and I was worried about molds at joints and molds on the ceiling of the dressing room, and I was caught in the lack of thorough cleaning. The view from the room was good as usual. It is also a pity that there were not enough water for the welcome drink. As I used to be good, this time I was full of regrets. It was good that I could stay cheaply. Thank you very much.

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Mr./Ms. M.M(48)

Total points:

Select Date:2019-03-02

ユニバーサルスタジオへは徒歩10分 比較的近くて便利。 バスターミナルまでは結構な距離があり 雨の日でしたので大変でした。 接客は申し分がなく気持ちの良いものでしたが ただ一つ残念な事が… 夕食のビュッフェで スイーツコーナー担当の 体... Read more ユニバーサルスタジオへは徒歩10分 比較的近くて便利。 バスターミナルまでは結構な距離があり 雨の日でしたので大変でした。 接客は申し分がなく気持ちの良いものでしたが ただ一つ残念な事が… 夕食のビュッフェで スイーツコーナー担当の 体格の良い中年男性 ○○さんという方です。 疲れているのか 終始感じが悪く 笑顔も返事も挨拶もなし しかも注文のあと 大きいため息をつき とても感じが悪く 残念な方でした。 こういうスタッフがいるだけで 旅行のテンションが下がります。 表にはでず裏方の方が向いているとおもいます。

10 minutes on foot to Universal Studios It is relatively convenient and convenient. There is a good distance to the bus terminal It was hard because it was a rainy day. Hospitality was satisfactory and pleasant The only regrettable thing is ... At dinner buffet In charge of sweets corner Mature middle-aged man It is a person who is ○ ○. Are you tired? I feel bad all night No smile, no reply or greeting And after ordering Sigh with a big sigh I feel very bad. It was disappointing. With just such a staff Travel tension decreases. I think that the reverse side is suitable for the table as well.

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Mr./Ms. A.Y(49)

Total points:

Select Date:2019-02-14

今回、娘の初USJを思いっきり満喫する為に前泊をしましたが、寝る時に暗くしたはずの調光照明が夜中にチカチカと不規則に点滅しだし目を覚ましました。 隣で寝ていた嫁も目覚め、何?お化け?気味が悪い!って夜中の2時半にフロントを呼ぶハメに! フ... Read more 今回、娘の初USJを思いっきり満喫する為に前泊をしましたが、寝る時に暗くしたはずの調光照明が夜中にチカチカと不規則に点滅しだし目を覚ましました。 隣で寝ていた嫁も目覚め、何?お化け?気味が悪い!って夜中の2時半にフロントを呼ぶハメに! フロントの人に調べて貰った所「調光ダイヤルがOFFになってないから」との事。イヤイヤ常夜灯としても使用する調光照明が夜中にチカチカ点滅するのは絶対おかしい! 連泊で予約していたので翌日は気味が悪いから部屋を変えて欲しいと伝え、了承して貰えたはずなのに何の変更も無し・・・。お化け騒動後に寝れるはずもなく、睡眠不足で楽しみだったUSJも楽しさ半分。 チェックアウト時も、何の申し送りも無いのか追加料金の確認だけで、何のフォローも無し。 USJのオフィシャルホテルと言う事で今回利用しましたが、ビジネスホテルの対応の方が良い! 楽しみにしていた娘とのUSJがとても残念です。 今後、私達以外の人が残念な気持ちにならない様に中途半端な調光照明は撤去するべきです。

This time, I did the previous night to fully enjoy the daughter's first USJ, but the dimming light which should have made it dark when I went to bed went blinking irregularly in the middle of the night and woke up. The wife who was sleeping next woke up, what? Obake? It is creepy! To the squid you call the front desk at 2:30 in the morning! The thing that I asked the person at the front to look it up "Because the dimming dial is not turned off". It is absolutely funny that the dimming light used as a night light as night light blinks in the middle of the night! Because I had made a reservation for consecutive nights the next day tells me I want to change the room because it is creepy, I should have acknowledged but no change ... USJ who was never sleeping after gauntlets and was looking forward to sleep deprivation is half fun. Even at check-out, there is nothing to send down or just confirm the additional fee, no follow-up. I used this time to say that it is the official hotel of USJ, but the business hotel's response is better! USJ with my daughter who is looking forward to it is very disappointing. In the future, halfway dimming lighting should be removed so that people other than us do not feel regrettable.

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Facility・services

Property

Hotel Universal Port

Address

Osaka Prefecture, Osaka, Konohana Ward, Sakurajima, 1-1-111 [View map]

check-in / check-out time

15:00 / 12:00

CI/CO time may be different depending on plan.

Credit card

VISA/MASTER/AMEX/JCB/DINERS/NICOS/銀聯/SAISON/DEBIT/UFJ/UC/DC

Number of guest rooms

600 room(s)

Restaurant

Port Dining rico rico 
<Opening hours> Breakfast 6:30am-10:30am / Lunch 11:30am-2:30pm (last entry 2:00pm) / Dinner 5:30pm-9:30pm
Working with the theme, 'The food capital of Osaka,' we've created a buffet that offers 90 different items of Osaka's distinct, local cuisine. 

Rex Cafe
<Opening hours> 8:00am-10:00pm
Our cafe offers causal meals and sweets with a dinosaur motif. You can bring all items back home. 

Lounge R (Open 8:00am-11:30pm, bar time 3:00pm-11:00pm)
A surprise lounge featuring a giant dinosaur. Relaxing atmosphere from breakfast and bar time.
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Bath

Please contact the hotels/ryokans directly for more details.
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Other facility information

Please contact the hotels/ryokans directly for more details.
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Information

【Parking】143 spots. Parking fee is 2,500 yen from 1:00pm on the day of arrival to 1:00pm of the next day.
※ Additional charge of 500 yen every hour before and after. When we are full we will guide you to other contracted parking lots. (Height restriction of 2.3 m, first come first serve, cannot reserve)
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Notice

・All rooms are non-smoking.
・This plan does not include consumption tax or service charges.
・Due to Osaka regulations, starting from 2017/01/01 there will be a separate lodging tax charged per night per person (10,000yen~14,999yen:100yen、15,000yen~19,999yen:200yen、20,000yen~:300yen)
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Features

  • Bath tax
  • Children allowed
  • Room service
  • Transportation service
  • Parking area
  • Hot spring
  • Fresh hot spring
  • Room with outdoor spa
  • Public spa
  • Private spa
  • Indoor pool
  • Outdoor pool
  • Esthe/Spa facility
  • Fitness facility
  • Barrier free
  • 5 min walk from station
  • Pets allowed
  • Breakfast in room
  • Dinner in room
  • Open air bath
  • Night view
  • Ocean view
  • Cottage
  • Coupon

The accommodation features are general descriptions of the facility. The amenities and breadth of service will differ between each accommodation. For details, please confirm directly with the accommodation.

Access

Access by public transportation.

- Osaka Station to JR Universal Station City Station (about 12 min) via JR Yumesaki Line
- Shin-Osaka Station to JR Universal Station City Station (about 20 min) via JR Yumesaki Line

- Kyoto Station to Osaka Station via the Sanyo Main Line, to JR Universal Station City Station (about 50 min) via JR Yumesaki Line
- Nara Station to Nishikujo Station via JR Yamatoji Line to JR Universal City Station via JR Yumesaki Station (about 1h 5m)

Osaka Prefecture, Osaka, Konohana Ward, Sakurajima, 1-1-111

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Contact the Relux concierge

Relux concierges will help you with anything you need. Feel free to contact us.

Concierge Online

+81-50-3066-0628

10:00-19:00
(JST Weekdays)

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