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ラ・ジェント・ステイ 札幌大通
La'gent Stay Sapporo Odori

casual City-centered Hotel
  • Hokkaido > Susukino・Odori

Review

Relux grade

casual

Accommodations that have achieved high customer satisfaction and that can be enjoyed casually.

Overall Rating(32 reviews)

4.3/5

5

47%

4

38%

3

13%

2

3%

1

-%

 

Rooms4.5/5

Bath4.0/5

Breakfast4.6/5

Dinner5.0/5

Services4.2/5

Other Facilities4.0/5

Mr./Ms. B.W(49)

Select Date:2019-01-10

The room I stayed in was nice in general, very spacious and clean, but it smelled like garlic - I had to open the window... Read more The room I stayed in was nice in general, very spacious and clean, but it smelled like garlic - I had to open the windows during winter time but the smell still won’t go away. I didn’t asked to change room though, because I was only staying for one night so not sure if the staff would be able to do something about it. The female bath was way too crowded at night. I left without bathing and decided to shower in my room instead. I heard the male bath was fine though

The room I stayed in was nice in general, very spacious and clean, but it smelled like garlic - I had to open the windows during winter time but the smell still won’t go away. I didn’t asked to change room though, because I was only staying for one night so not sure if the staff would be able to do something about it. The female bath was way too crowded at night. I left without bathing and decided to shower in my room instead. I heard the male bath was fine though

Mr./Ms. C.J(39)

Select Date:2017-06-13

Great location, nice room, and good service. Only the door is a little to thin.....when other guests check-in or having ... Read more Great location, nice room, and good service. Only the door is a little to thin.....when other guests check-in or having babies crying, it is very easily be heard.

Great location, nice room, and good service. Only the door is a little to thin.....when other guests check-in or having babies crying, it is very easily be heard.

Mr./Ms. H.K(Private)

Select Date:2019-05-01

・2階のトイレ全体が 汚くしている公衆トイレレベルの臭いで臭かった。 ちゃんとしたホテルで、あれはあり得ないレベルです。 お掃除の方がその場に居たのに、あの臭いを異常と感じないのか?疑問が残った!! ・お風呂に乳酸菌ドリンクのサービスをし... Read more ・2階のトイレ全体が 汚くしている公衆トイレレベルの臭いで臭かった。 ちゃんとしたホテルで、あれはあり得ないレベルです。 お掃除の方がその場に居たのに、あの臭いを異常と感じないのか?疑問が残った!! ・お風呂に乳酸菌ドリンクのサービスをしてくれていて、凄く嬉しかった。 なのに、朝お風呂に入ったら品切れ状態でした。 補充するお考えはないのでしょうか? それとどうに、タオルの補充もなされてませんでした。 こちらも、補充するお考えはないのでしょうか? ・フロントの方たちは、お客さんへの声かけはしてらっしゃらないのでしようか? 出掛けるときや帰ってきたの声かけがあった方が、気持ちがいいと思います。 中には声をかけて下さる方も居ましたが、口だけで無表情でした。 その笑顔もサービスの一貫ではないでしようか? ・お部屋のお掃除を担当されてる方とも、朝 廊下で会いましたがご挨拶してくださらなかったです。 声を交わすだけで、気持ちよくなりますので… 良かった点 ・お風呂に行くマイバックがあったのは、凄く嬉しかったです。 ・スリッパに中敷きを置いて下さった心使いにも、感動しました。 ・お部屋は綺麗にして下さっていて、気持ちが良かったです。 以上になります。 このままでは、お友だちに紹介できるレベルではありません。 是非、ご検討下さい。

・ It smelled from the smell of the public toilet level that the entire toilet on the second floor is dirty. It is a decent hotel, and that is an impossible level. Even if the cleaning person was there, did you not feel that smell as abnormal? The question remained! ! ・ We had a service of lactic acid bacteria drink in the bath and I was very happy. However, I was out of stock when I took a bath in the morning. Do you have any ideas for replenishment? In any case, the towel was not refilled. Do you have any ideas for replenishment as well? ・ Because the front desks don't talk to the customers? I think it would be nice if you had voices coming out or coming back. There were also people who called me out, but it was expressionless only with the mouth. Could that smile not be consistent with the service? ・ Everybody who was in charge of cleaning the room met in the morning in the corridor but did not say hello. Because you can feel better just by exchanging voices ... It was good point ・ I was very glad that there was my back to go to the bath. -I was also moved by the heartwarmers who put the insole in the slippers. ・ The room is clean and you feel good. That's it. At this level, it is not possible to introduce your friend. Please consider.

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Mr./Ms. L.C(49)

Select Date:2019-01-28

酒店位置優越,酒店周邊百貸公司,各種食店,藥房應有盡有,輕鬆步行可前往各境㸃,向大通公園方向行幾分鐘就是機場巴士站

The location of the hotel is excellent. There are a variety of restaurants, pharmacies around the hotel. You can walk to various places with ease. You can walk to Datong Park for a few minutes to get to the airport bus stop.

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Mr./Ms. H.G(52)

Select Date:2019-01-09

櫃台人員及房務員都很好,有禮貌,服務好,要求的也很快得到回應,贊 房間清潔也寬敞,每天也把備品補得妥當,相當滿意(╹◡╹)♡

The counter staff and the room staff are very good, polite, good service, and the request is quickly responded. The room is clean and spacious. Every day, the spare parts are properly filled and quite satisfactory (╹◡╹)♡

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Mr./Ms. H.G(52)

Select Date:2019-01-14

櫃枱人員及房務有禮,感覺親切!房間大地點好,要求的都能做到,非常好

The counter staff and housekeeping are courteous and feel cordial! The room is great, the requirements can be done, very good

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Mr./Ms. L.P(30)

Select Date:2019-01-13

飯店還有提供免費的手機 可撥打免費國際電話 讓我手機不見時 能與外界聯繫 真的很棒

The hotel also has a free mobile phone to make free international calls. It’s great to be able to contact the outside world when my mobile phone is missing.

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Mr./Ms. N.H(27)

Select Date:2019-01-03

部屋、立地素晴らしかったです。 ただし、トイレを使用後、かなり騒音がひどくストレスになりました。 お風呂も少し残念でした。

Room, location It was wonderful. However, after using the toilet, quite noisy was badly stressed. The bath was a bit sorry.

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Mr./Ms. L.L(Private)

Select Date:2018-12-07

Very good location

Very good location

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Mr./Ms. S.K(50)

Select Date:2018-11-27

お風呂がとても楽しがったです

The bath was very fun

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Mr./Ms. S.Y(49)

Select Date:2018-09-12

住宿地點熱鬧方便,客房寬敞舒適,服務人員態度親切良好

The location is lively and convenient, the rooms are spacious and comfortable, and the staff are friendly.

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Mr./Ms. M.W(49)

Select Date:2018-08-22

フロントでの対応が良く、快適に滞在出来ました。 朝食バイキングもとても美味しくて食べ過ぎてしまうほどでした 特に畔田商店の豆腐が美味しくて、おかわりしてしまいました。 また札幌宿泊の際は利用させていただきます。

Correspondence at the front desk was good, we were able to stay comfortably. The breakfast buffet was also very tasty and I ate too much. In particular, the tofu at Koneda store was delicious and I changed again. I will also use it for Sapporo staying.

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Mr./Ms. A.S(45)

Select Date:2018-07-16

快適に過ごすことが出来ました。 ありがとうございました。 また札幌行く際には利用しようと思います。 今度、札幌に旅行予定がある友人に薦めておきました。

I was able to spend comfortably. Thank you very much. I will also use it when going to Sapporo. This time, I recommended it to a friend who is planning to travel in Sapporo.

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Mr./Ms. M.T(56)

Select Date:2018-06-18

布団が臭かった。フロアで掃除の人達が大声で会話していた。ありえない!チェックアウト11時なのに……。10時前に大声で…。そしてフロントの男性2人と女性1人、客がいるのに雑談……。見えてなかったのでしょうか?立地、設備は良いのに、残念でした。... Read more 布団が臭かった。フロアで掃除の人達が大声で会話していた。ありえない!チェックアウト11時なのに……。10時前に大声で…。そしてフロントの男性2人と女性1人、客がいるのに雑談……。見えてなかったのでしょうか?立地、設備は良いのに、残念でした。リピートはありません。

The futon was stinky. Cleaning people were talking loudly on the floor. Impossible! Check - out is at eleven o ... .... Loudly before 10 o'clock .... And two men and one woman at the front desk, chatting while customers are in ... .... Did not you see it? Although the location and facilities are good, it was disappointing. There is no repeat.

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Mr./Ms. N.H(Private)

Select Date:2018-05-23

今回は仕事で札幌に行きました 仕事の時泊まってるところより高いホテルを選んでみました お部屋もUGしていただき本当に寛ぐことが出来ました 大浴場のシャワーも水圧が弱い訳じゃなくお湯が優しく出てくるシャワーヘッドでリラックス出来ました ... Read more 今回は仕事で札幌に行きました 仕事の時泊まってるところより高いホテルを選んでみました お部屋もUGしていただき本当に寛ぐことが出来ました 大浴場のシャワーも水圧が弱い訳じゃなくお湯が優しく出てくるシャワーヘッドでリラックス出来ました 前もって冷凍商品を発送し大切に保管頂けたことも感謝しております また利用させて頂きます

This time I went to Sapporo at work when I worked I tried selecting a higher hotel than I was staying The room was also able to relax I was able to really relax The shower of the large bathhouse is not a weak water pressure but a hot water I was able to relax with a gently appearing shower head Thank you for shipping frozen items in advance and keeping it carefully We will also use it

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Mr./Ms. T.K(65)

Select Date:2018-04-23

たいへん快適に過ごすことができました。 部屋もUp gradeして頂き、Hospitalityの良さに感激です。 ただ一つ、部屋の2台のエアコンのうち、1台(テレビ側)のリモコンが、自動での運転は問題ないのですが、温度設定等、任意設定のボタ... Read more たいへん快適に過ごすことができました。 部屋もUp gradeして頂き、Hospitalityの良さに感激です。 ただ一つ、部屋の2台のエアコンのうち、1台(テレビ側)のリモコンが、自動での運転は問題ないのですが、温度設定等、任意設定のボタンが不具合で使えなくなっていたのが残念です。Check outの際にStuffの方に伝えればよかったのですが、忘れてしまいました。メールにてお伝えします。 また、利用させていただきます。ありがとうございました。 1309号室 T.K

I was able to spend very comfortably. The room is also Up grade, I am deeply moved by the goodness of Hospitality. Only one, the remote control of one of the two air conditioners in the room (television side), there is no problem with automatic operation, but the button of arbitrary setting such as temperature setting was unusable due to trouble It is regrettable. I should have told the Stuff towards check out, but I forgot. I will inform you by e-mail. I will be using this again. Thank you very much. Room 1309 TK

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Mr./Ms. M.S(50)

Select Date:2017-10-30

お世話になりありがとうございました。又1月にお世話になりますのでよろしくお願い致します。

Thank you for taking care of me. I will also take care of you in January, so thank you.

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Mr./Ms. K.W(Private)

Select Date:2017-07-19

地點超方便

Location is convenient

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Mr./Ms. S.H(52)

Select Date:2017-06-11

アップグレードしていただきありがとうございました。楽しい滞在になりました。

Thank you for upgrading. It was a pleasant stay.

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Private(Private)

Select Date:2017-05-10

アップグレードしていただきありがとうございます。ゆっくり休むことができました。

Thank you for upgrading. I was able to take a good rest.

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Mr./Ms. S.H(52)

Select Date:2016-11-10

お世話になりました。 道案内助かりました。

thank you for helping me. I was saved by the directions.

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Private(Private)

Select Date:2016-09-03

今回1泊のみの宿泊でしたが、部屋をアップグレードして頂き、ありがとうございました。 利用させて頂いた部屋には、キッチンや洗濯機など長期滞在時に便利な日常生活設備が整っており、外出より部屋で過ごす時間が長くなり、非常に快適に過ごせました。 次... Read more 今回1泊のみの宿泊でしたが、部屋をアップグレードして頂き、ありがとうございました。 利用させて頂いた部屋には、キッチンや洗濯機など長期滞在時に便利な日常生活設備が整っており、外出より部屋で過ごす時間が長くなり、非常に快適に過ごせました。 次回、長期滞在時には是非利用したいと思いました。

Although it was staying only for one night this time, thank you for upgrading the room. In the room we used, we had convenient daily living facilities such as kitchen and washing machine when staying for a long time, the time spent in the room from going out became longer, I was able to spend very comfortably. Next time, I thought that I would like to use it when I stay for a long time.

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Mr./Ms. Y.S(47)

Select Date:2016-08-13

エレベーターのセキュリティ対応でルームキーが必要なのは理解しますが、フロントでの説明が無かった&エレベーターでのアナウンスが英語のみなので、判らない方は操作できないのではと心配になりました。

I understand that we need a room key due to the security of the elevator, but there was no explanation at the front & the announcement at the elevator was only in English, so I was worried that one who does not understand can not operate.

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Mr./Ms. T.K(55)

Select Date:2016-08-15

ホテルに併設の立体駐車場、車の出し入れに時間がかかりすぎです。 外国からの宿泊客だと思いますが、深夜や早朝に廊下で大声で話をしていて、非常に迷惑。団体客で受け入れる際には、最低限のルールをお伝えしてはいかがでしょうか?

It takes too much time to take in and out of the multileveled parking garage attached to the hotel, cars. I think that it is a guest from a foreign country, but speaking loudly in the hallway late at night or early in the morning, very annoying. When accepting with group guests, how about letting you know the minimum rule?

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Mr./Ms. T.W(59)

Select Date:2016-08-15

都会でリゾート気分を満喫出来る大浴場は最高です。 また、宿泊したと思っています。

The big public bath where you can enjoy the resort feeling in the city is the best. Also, I think that I stayed.

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Mr./Ms. S.T(42)

Select Date:2019-03-04

No comment from this user.

Mr./Ms. V.C(46)

Select Date:2019-02-13

No comment from this user.

Mr./Ms. M.K(51)

Select Date:2019-02-02

No comment from this user.

Mr./Ms. M.I(53)

Select Date:2019-01-18

No comment from this user.

Mr./Ms. C.S(42)

Select Date:2018-06-09

No comment from this user.

Mr./Ms. J.I(30)

Select Date:2018-04-22

No comment from this user.

Mr./Ms. H.P(43)

Select Date:2017-09-21

No comment from this user.

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