ニューオータニイン横浜プレミアム New Otani Inn Yokohama

Name: New Otani Inn Yokohama
Rating: 4.0

City-centered Hotel Go To トラベル対象

Kanagawa > Yokohama ・ Bay Area

New Otani Inn Yokohama / Kanagawa Yokohama 34

Countermeasures for COVID-19

Hand sanitizer provided
Disinfection
Ventilation
Ensure Social Distancing
Guidelines for employees
Guidelines for guests

View details

: Hand sanitizer provided
: Hand sanitizers are placed in all guest rooms
: Hand sanitizers are available in public areas

: Disinfection
: High contact points (door handles, remote controls, tables, etc) in guest rooms are sanitized during room cleaning.
: High contact areas in publice spaces (elevator buttons, handrails, etc) are disinfected and maintained frequently.

: Ventilation
: Guest rooms are ventilated before and after each guest use.
: Public areas are ventilated frequently.

: Ensure Social Distancing
: Social distancing is ensured by installing physical barriers, such as clear plastic sneeze guards.
: Social distancing is ensured by changing restaurant layout or installing partition.

: Guidelines for employees
: Our staff conduct hand washing, gargling, and face mask application.
: Our staff undergoes daily health check.

: Guidelines for guests
: Wearing a face mask, hand washing, and gargling is required.
: To ensure safety of all guests and emplyees, please kindly be advised that guests who failed temperature checks may not be allowed to enter and stay at the property.
: Occupancy is modified to avoid high contact and remain social distancing.

Notice from the hotel

Dear customer

Thank you for using New Otani Inn Yokohama Premium.
In this museum, in consideration of the emergency declaration and cancellation related to the new coronavirus infectious disease and the spread of infectious disease,
We take the following actions to consider the health and safety of our customers and hotel staff.

By striving for safety and health, we aim to become a hotel where you can spend more peace of mind than ever.
We appreciate your understanding and cooperation.

Infection prevention measures for hotel employees

1. Maintain a distance that avoids contact between customers and employees, and between customers as much as possible
(1 to 2m as a guide)
2. Employee wearing mask
3. Encourage hand-washing/gargling/coughing etiquette (Knowing customers, employees, and visitors)
4. Employee hand sanitization, temperature measurement, health check (daily)

Accommodation and measures to prevent infection in guest rooms

1. Installation of disinfection equipment for customers' hands in the lobby
2. Request for cooperation in temperature measurement (thermometry) at check-in (after July 22, 2020)
3. A splash-proof partition is installed on the front counter to prevent infection
4. Arrangement of users to prevent infection
(At check-in/out, take care not to be crowded)
5. Requests to guests for regular hand washing and disinfection
6. Disinfection of parts touched by customers, such as door knobs, switches and guest room equipment

Infection control measures for restaurants

1. Arrangement of seats to secure a social distance between seats
2. Installation of disinfection equipment for customers' fingers at the restaurant entrance
3. Request for cooperation in body temperature measurement (temperature measurement) when entering the restaurant (after July 22, 2020)
4. A splash prevention partition is installed at the cashier counter to prevent infection
5. Wipe up the table in the store with disinfectant (every time you use the table)

Overview

A brand new hotel located in Yokohama Minato Mirai 21. New Otani Inn Yokohama is conceptually based on the ocean.

A wide variety of views are available to accommodate your preferences from the sea view rooms with dominating night vistas to the street view rooms with extensive aspect of the streets of Yokohama or even rooms overlooking out to Mt. Fuji. Choose from one of your favorite views to stay in. 

A selection of decadent set and a la carte meals are available that are carefully chosen to complement the breathtaking views. In particular our signature pancake is one thing you would not want to miss.

「Colette･Mare」is a retail complex with comprehensive shopping and dining facilities conveniently located within the same premise as the hotel allowing you to thoroughly enjoy the pleasures of shopping in ease.

Please allow the stunning views of Yokohama Minato Mirai accompany you through a pleasant and enjoyable stay.

Rooms・Plans

Rooms (-)
Plan (-)

Review

Relux grade

Accommodations that have achieved high customer satisfaction and that can be enjoyed casually.

Overall Rating(53 reviews)

38%

36%

17%

Rooms4.1/5

Bath3.8/5

Breakfast3.9/5

Dinner3.0/5

Services3.7/5

Other Facilities3.6/5

Mr./Ms. F.C(49)

Total points

Stayed in

Room type

：

Rooms3/5

Bath3/5

Breakfast-

Dinner-

Services3/5

Other Facilities3/5

2019-12-22

City View(Mt.Fuji side) Superior Double(13-18F)

The location is great, though the service and facility is just up to the standard.

Mr./Ms. Y.H(47)

Total points

Stayed in

Room type

：

Rooms5/5

Bath3/5

Breakfast-

Dinner-

Services2/5

Other Facilities3/5

2020-09-27

Bay View Superior Twin(10-18F)

チェックインの15時に行ったら長蛇の列で諦め16時に行っても再びの長蛇の列もう少し改善できないですか。女性スタッフがやたら早口でぶっきらぼうで不快でした。部屋は大窓からの素晴らしい夜景でした。電子レンジ各階かどこかに欲しいです。 ... Read more チェックインの15時に行ったら長蛇の列で諦め16時に行っても再びの長蛇の列もう少し改善できないですか。女性スタッフがやたら早口でぶっきらぼうで不快でした。部屋は大窓からの素晴らしい夜景でした。電子レンジ各階かどこかに欲しいです。地下にサミットがあるのは助かりました。

If I go to check-in at 15:00, I give up on the long line and go to 16:00, but can I improve the long line again? The female staff was very quick and blunt and uncomfortable. The room was a wonderful night view from the large window. I want a microwave oven on each floor or somewhere. It was helpful to have a summit in the basement.

Read in English Original Text

Mr./Ms. C.C(Private)

Total points

Stayed in

Room type

：

Rooms4/5

Bath4/5

Breakfast-

Dinner-

Services5/5

Other Facilities4/5

2020-09-25

Bay View Deluxe Twin 30㎡(19F)

最上階の大きな窓から見える景色は格別でした！

The view from the big window on the top floor was exceptional!

Read in English Original Text

All Reviews

Facility・services

: Property

New Otani Inn Yokohama

: Address

1 Chome-1-7 Sakuragichō, Naka-ku, Yokohama-shi, Kanagawa-ken 　[View map]

: check-in / check-out time

15:00 / 12:00

CI/CO time may be different depending on plan.

: Credit card

VISA/AMEX/JCB/DINERS/NICOS

: Number of guest rooms

240 room(s)

Restaurant

Downtown DINING & CAFE THE sea
<Business hours>
Breakfast: 7: 00-10: 00
Lunch: 11: 30-14: 30 (14:00 L.O.)
Cafe: 10: 00-21: 00 (Pancakes are 17:30 L.O.)
Supper: 17: 30-22: 00 (21:00 L.O.)
Bar: 17: 30-22: 00 (Meals 21: 00 / Drinks 21:30 L.O.)

For breakfast, we have prepared a wide lineup of about 50 types to satisfy both Western and Japanese customers. We will support you to start a healthy day with the strongest breakfast.
For dinner, we have a wide variety of menus, from à la carte to course meals. Please use it as a place to celebrate your anniversary.

Bath

Please contact the hotels/ryokans directly for more details.

Other facility information

Colette･Mare
<Trading hours> Shopping mall 11:00am～8:00pm ／Restaurant 11:00am〜11:00pm
Colette･Mare, conveniently located directly beneath the hotel, offers a comprehensive retail shopping, cinema, and gym experience.

Information

Please contact the hotels/ryokans directly for more details.

Notice

Prices include tax and service charge.

Features

Bath tax
Children allowed
Room service
Transportation service
Parking area
Hot spring
Fresh hot spring
Room with outdoor spa
Public spa
Private spa
Indoor pool
Outdoor pool
Esthe/Spa facility
Fitness facility
Barrier free
5 min walk from station
Pets allowed
Breakfast in room
Dinner in room
Open air bath
Night view
Ocean view
Cottage
Coupon

The accommodation features are general descriptions of the facility. The amenities and breadth of service will differ between each accommodation. For details, please confirm directly with the accommodation.

Access

Access by public transportation.

(Access via Tokyo)
Tokyo Station―Odoriko Express―Yokohama Station―JR Keihin-tohoku line―Sakuragicho Station―New Otani Inn Yokohama
Tokyo Station―JR Tokaido-hon line―Yokohama Station―JR Keihin-tohoku line―Sakuragicho Station―New Otani Inn Yokohama

(Access via Kansai)
Shin-Osaka Station―Shinkansen―Shin-Yokohama Station―JR Yokohama line―Sakuragicho Station―New Otani Inn Yokohama

1 Chome-1-7 Sakuragichō, Naka-ku, Yokohama-shi, Kanagawa-ken

Open in Google Maps