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ニューオータニイン横浜プレミアム New Otani Inn Yokohama

casual City-centered Hotel
  • Kanagawa > Yokohama ・ Bay Area
New Otani Inn Yokohama / Kanagawa Yokohama 34

Overview

A brand new hotel located in Yokohama Minato Mirai 21. New Otani Inn Yokohama is conceptually based on the ocean.

A wide variety of views are available to accommodate your preferences from the sea view rooms with dominating night vistas to the street view rooms with extensive aspect of the streets of Yokohama or even rooms overlooking out to Mt. Fuji. Choose from one of your favorite views to stay in. 

A selection of decadent set and a la carte meals are available that are carefully chosen to complement the breathtaking views. In particular our signature pancake is one thing you would not want to miss.

「Colette・Mare」is a retail complex with comprehensive shopping and dining facilities conveniently located within the same premise as the hotel allowing you to thoroughly enjoy the pleasures of shopping in ease.

Please allow the stunning views of Yokohama Minato Mirai accompany you through a pleasant and enjoyable stay.       
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Rooms・Plans

  • Rooms (-)
  • Plan (-)

Review

Relux grade

casual

Accommodations that have achieved high customer satisfaction and that can be enjoyed casually.

Overall Rating(39 reviews)

3.9/5

5

31%

4

36%

3

23%

2

10%

1

-%

 

Rooms4.1/5

Bath3.7/5

Breakfast3.9/5

Dinner3.0/5

Services3.6/5

Other Facilities3.6/5

Mr./Ms. F.C(48)

Total points

Stayed in

Room type

2019-12-22

City View(Mt.Fuji side) Superior Double(13-18F)

The location is great, though the service and facility is just up to the standard.

The location is great, though the service and facility is just up to the standard.

Mr./Ms. S.S.(28)

Total points

Stayed in

Room type

2020-03-07

City View(Mt.Fuji side) Superior Double(13-18F)

3/7結婚記念日にお世話になりました。 主人のリクエストの【朝食バイキング】が楽しみで、3/2にホームページなども見てご予約させて頂いたのですが、当日チェックインの際、コロナウィルスの影響で、ワンプレートの提供となる点を伺い、非常にが... Read more 3/7結婚記念日にお世話になりました。 主人のリクエストの【朝食バイキング】が楽しみで、3/2にホームページなども見てご予約させて頂いたのですが、当日チェックインの際、コロナウィルスの影響で、ワンプレートの提供となる点を伺い、非常にがっかりしました。 帰宅後、もう一度ホームページを確認したら、【新型コロナウイルス感染症等への対策について】という項目の文面に、3/4に朝食の対応が変更があった点が記載してあり、残念な気持ちになりました。 コロナの対策ですから、対応をされることは素晴らしいと思いますが、既に予約済みの方で、内容が変更になるならば、メールや電話などで個別に知らせるなどのはからいが必要かと思います。 正直なところ、先にその情報がわかっていたら、朝食がなくとも同じ予算で、夕食を頂いた近隣の高層階のあるホテルを予約することが出来たことを考えてしまい、また残念な思いです。 チェックインなどのお手続きはスムーズかとは思いますが、 館内避難経路や自動販売機など、利用できるサービスに関しましての説明がなく、朝食の件もあり、一層、機械的(都会的)かと感じました。 総じて、金額の割に残念な箇所節々にあり…と思いました。

I was taken care of on 3/7 wedding anniversary. I was looking forward to my master's request [Breakfast Buffet], and I made a reservation on March 2 by checking the homepage etc. However, at the time of check-in on the day, one plate will be provided due to the influence of corona virus. I was very disappointed. After returning home, I checked the homepage again and found that there was a change in the breakfast response on 3/4 in the text of "About measures against new coronavirus infection" etc. became. I think it would be great to deal with it because it is a measure against corona, but if you are already a reserved person and the contents are changed, I think it is necessary to inform me by e-mail or telephone individually. To be honest, if I knew that information first, I was sorry to think that I could reserve a hotel on a higher floor nearby for dinner with the same budget without breakfast . I think that the procedures such as check-in are smooth, There was no explanation about available services such as evacuation routes and vending machines in the hall, and there was also a breakfast issue, which made me feel more mechanical (urban). In general, there were many unfortunate spots for the price ...

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Mr./Ms. S.S(65)

Total points

Stayed in

Room type

2020-03-02

City View(Mt.Fuji side) Superior Double(13-18F)

急な所用で前日予約での宿泊になりましたが、過不足なく、価格から考えたら非常にリーズナブルと思いました。 部屋からの風景は街側だったので港の夜景は見えませんでしたが、朝は富士山がくっきりと見えて楽しめました。 夜のレストランなどの営業は短... Read more 急な所用で前日予約での宿泊になりましたが、過不足なく、価格から考えたら非常にリーズナブルと思いました。 部屋からの風景は街側だったので港の夜景は見えませんでしたが、朝は富士山がくっきりと見えて楽しめました。 夜のレストランなどの営業は短縮になっていましたが、時節柄仕方がないことと思います。接客などはきちんとしていましたし、また利用したいホテルでした。

It was an urgent business and I had to stay on the previous day, but I thought it was very reasonable without any excess or shortage. Since the scenery from the room was on the city side, I could not see the night view of the port, but in the morning I could see Mt. Fuji clearly and enjoy it. Sales of restaurants at night were shortened, but I think there is no way to do it. The service was neat and the hotel I wanted to use again.

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Facility・services

Property

New Otani Inn Yokohama

Address

1 Chome-1-7 Sakuragichō, Naka-ku, Yokohama-shi, Kanagawa-ken  [View map]

check-in / check-out time

15:00 / 12:00

CI/CO time may be different depending on plan.

Credit card

VISA/AMEX/JCB/DINERS/NICOS

Number of guest rooms

240 room(s)

Restaurant

◆Shitamachi DINING & CAFE THE sea
<Trading hours> Breakfast 7:00am~10:00am/Lunch 11:30am〜2:30pm/Dinner 5:30pm〜10:00pm (L.O.: 9:00pm)/Coffee time 10:00am~9:00pm (L.O. for pancake: 5:30pm)/Bar 5:30pm~10:00pm (L.O. for meals: 9:00pm/ Drinks: 9:30pm)

Shitamachi offers an extensive selection of 50 different varieties for breakfast that is sure to satisfy those that are craving Japanese or Western. Start your wonderful day with the best breakfast in town. 
A la carte and course meals are available for dinner as well as a menu with variety. Shitamachi is the place to celebrate your special occasion.

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Bath

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Other facility information

◆Colette・Mare
<Trading hours> Shopping mall 11:00am~8:00pm /Restaurant 11:00am〜11:00pm
Colette・Mare, conveniently located directly beneath the hotel, offers a comprehensive retail shopping, cinema, and gym experience. 
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Information

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Notice

・Prices include tax and service charge.
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Features

  • Bath tax
  • Children allowed
  • Room service
  • Transportation service
  • Parking area
  • Hot spring
  • Fresh hot spring
  • Room with outdoor spa
  • Public spa
  • Private spa
  • Indoor pool
  • Outdoor pool
  • Esthe/Spa facility
  • Fitness facility
  • Barrier free
  • 5 min walk from station
  • Pets allowed
  • Breakfast in room
  • Dinner in room
  • Open air bath
  • Night view
  • Ocean view
  • Cottage
  • Coupon

The accommodation features are general descriptions of the facility. The amenities and breadth of service will differ between each accommodation. For details, please confirm directly with the accommodation.

Access

Access by public transportation.

【Access via Tokyo】
・Tokyo Station―<Odoriko Express>―Yokohama Station―<JR Keihin-tohoku line>―Sakuragicho Station―New Otani Inn Yokohama
・Tokyo Station―<JR Tokaido-hon line>―Yokohama Station―<JR Keihin-tohoku line>―Sakuragicho Station―New Otani Inn Yokohama

【Access via Kansai】
・Shin-Osaka Station―<Shinkansen>―Shin-Yokohama Station―<JR Yokohama line>―Sakuragicho Station―New Otani Inn Yokohama

1 Chome-1-7 Sakuragichō, Naka-ku, Yokohama-shi, Kanagawa-ken

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In response to the spread of Coronavirus, we decided to change business hours of Relux concierge as below.
■business hours:11:00〜17:00
We apologize for any inconvenience this may cause, and thank you for your understanding.

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