Countermeasures for COVID-19
Hand sanitizer provided
Ensure Social Distancing
Guidelines for employees
Guidelines for guests
Countermeasures for COVID-19
- Hand sanitizer provided
- Hand sanitizers are available in public areas
- High contact points (door handles, remote controls, tables, etc) in guest rooms are sanitized during room cleaning.
- High contact areas in publice spaces (elevator buttons, handrails, etc) are disinfected and maintained frequently.
- Guest rooms are ventilated before and after each guest use.
- Public areas are ventilated frequently.
- Ensure Social Distancing
- Social distancing is ensured by installing physical barriers, such as clear plastic sneeze guards.
- Social distancing is ensured by changing restaurant layout or installing partition.
- Buffect style service is replaced by set menu at dining areas.
- Guidelines for employees
- Our staff conduct hand washing, gargling, and face mask application.
- Our staff undergoes daily health check.
- Guidelines for guests
- To ensure safety of all guests and emplyees, please kindly be advised that guests who failed temperature checks may not be allowed to enter and stay at the property.
Notice from the hotel
Please fill in the physical condition check sheet at the time of check-in and cooperate with the temperature measurement. We have changed the restaurant's business due to infection prevention measures. For details, please check the official hotel website.
The Bandai Bridge, which is the longest bridge in Japan, crosses the Shinano River in Niigata. Accompanying this view is the hospitality from the Hotel Okura Tokyo; which welcomes everyone with Niigata on their minds. Whether you're here for sightseeing or business, we have a room to fit your needs. From simple to suite, you can relax with a variety of views our rooms offer. Sit down with your family or that special someone at our restaurant. Enjoy a meal created with the seafood from the Japan sea and the produce from the Echigo Plan. You can view the glittering night sky while the live music plays on at Starlight, our French restaurant, located on the top floor. We have a variety of alcohol suitable for a night cap. Relax to the light sound of the shaker and music playing softly in the background. The Shinano River is particularly lovely when it is bathed in sunlight during breakfast. The fresh local ingredients that we use in our cooking is sure to give you energy for the day. Borrow some shoes from the hotel and take a walk or jog along the river before breakfast. Day one of your stay at Hotel Okura Niigata is sure to be different from other places you've stayed.
- Rooms (-)
- Plan (-)
Accommodations that represent their respective prefectures and that are worth visiting when you are in the area.
Overall Rating(21 reviews)
Hotel Okura Niigata
6 Chome 53 Kawabatacho, Chuo Ward, Niigata, Niigata [View map]
check-in / check-out time
14:00 / 11:00
CI/CO time may be different depending on plan.
Number of guest rooms
Our hotel has 4 restaurants (Japanese, Chinese, French, and buffet), a tea lounge, and a bar. There are also private rooms available in the Japanese, Chinese, and French restaurants to suit our customer's dining style.(separate charges apply)Read moreClose
Each guest room has a bathroom. ※There are no hot spring facilities or public baths.Read moreClose
Other facility information
The hotel houses a branch of Ginza Wako, a flower shop, a beauty salon, and a barbershop.Read moreClose
The hotel's underground and above-ground parking lots hold a total of 150 cars. Reservations are not required and you can bring your car in and out as often as you like. Parking lot fees: one night per car 1,320 yen (tax and service charges included)Read moreClose
Please contact the hotels/ryokans directly for more details.Read moreClose
- Bath tax
- Children allowed
- Room service
- Transportation service
- Parking area
- Hot spring
- Fresh hot spring
- Room with outdoor spa
- Public spa
- Private spa
- Indoor pool
- Outdoor pool
- Esthe/Spa facility
- Fitness facility
- Barrier free
- 5 min walk from station
- Pets allowed
- Breakfast in room
- Dinner in room
- Open air bath
- Night view
- Ocean view
The accommodation features are general descriptions of the facility. The amenities and breadth of service will differ between each accommodation. For details, please confirm directly with the accommodation.
Access by public transportation.
■ From JR Niigata Station ■ * [Walking] About 15 minutes from JR Niigata Station's Bandai exit towards Bandai Bridge. * 【Taxi】 5 minutes from Niigata Station's Bandai exit * 【Niigata local bus】 Bus terminal #7 outside of Niigata Station's Bandai exit (C2 Hamauracho Line) or #8 (S2 Toyano Line) or #2 (Circular route for tourists) (Adult 210 yen) ⇒ Get off at Nocho (about 5 minutes) ⇒ a 2 minute walk to the hotel «From Niigata Airport» * 【Taxi】25 minutes from Niigata Airport * 【Bus + car】 Niigata Airport - Get off the limousine bus (about 25 minutes), then drive 10 minutes from Niigata Station (South exit).
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Contact the Relux concierge
Relux concierges will help you with anything you need.Feel free to contact us.
In response to the outbreak of Novel Coronavirus(COVID-19), business hours of our customer suppourt will be changed as below.
In addition, Relux online concierge service will be closed temporarily.
We deeply apologize for the inconvenience this may cause, and thank you for your understanding.