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ロッテアライリゾート
Lotte Arai Resort

Resort
  • Niigata > Joetsu, Myoko, cormorant beach
Lotte Arai Resort  / Niigata Joetsu・Itoigawa・Myoko 123

Overview

Opening in December 2017, the Lotte Arai Resort is located in a scenic countryside that spreads to Mt. Myoko.

Experience various activities that you can enjoy precisely because you are surrounded by nature.
During the green season fly like a bird on our zip-line or try our ski slopes in the winter.

After a full day of activities, come back to your villa-like room to relax.

Luxurious rooms and heartfelt hospitality make for a fine resort stay.

One of the real pleasures of traveling is the cuisine.
Because you chose to stay with us, we've assembled local sake and ingredients to make sure you have a delicious meal.


Lotte Arai Resort is a place that will stay in your heart.
      
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Room types

Review

Relux grade

Accommodations that represent their respective prefectures and that are worth visiting when you are in the area.

Overall Rating(6 reviews)

4.0/5

5

17%

4

67%

3

17%

2

-%

1

-%

 

Rooms4.8/5

Bath4.2/5

Breakfast3.6/5

Dinner4.0/5

Services2.8/5

Other Facilities4.0/5

Mr./Ms. E.A(56)

Total points:

Select Date:2019-07-20

使ってもない費用を請求され、大変不愉快でした。(他のゲストが故意か間違いかは不明ですが、私の部屋番号を言ったのでしょうが、、、) フロントの方が疑っている様な感じで不愉快なチェックアウトになったのが残念です。 ホテルの設備は大変良いです... Read more 使ってもない費用を請求され、大変不愉快でした。(他のゲストが故意か間違いかは不明ですが、私の部屋番号を言ったのでしょうが、、、) フロントの方が疑っている様な感じで不愉快なチェックアウトになったのが残念です。 ホテルの設備は大変良いです。 朝食バイキングは料理がなくなっても補充されていませんでした。

I was charged the cost I didn't use and it was very unpleasant. (It is unknown whether the other guests are intentional or wrong, but I said my room number ,,,,,) It's a shame that the front desk was suspicious and felt an unpleasant check out. The facilities of the hotel are very good. The breakfast buffet was not replenished even if the food was gone.

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Mr./Ms. K.T(52)

Total points:

Select Date:2019-04-28

シングルベッド4台の部屋に泊まりました。部屋もゴージャスで半個室のベッドルームも家族に好評でした。部屋もお風呂も全て清掃が行き届いていて、カビや水垢などもなく綺麗で気持ち良く過ごせました。 朝食は料理の提供が追い付いていなくて待っている人... Read more シングルベッド4台の部屋に泊まりました。部屋もゴージャスで半個室のベッドルームも家族に好評でした。部屋もお風呂も全て清掃が行き届いていて、カビや水垢などもなく綺麗で気持ち良く過ごせました。 朝食は料理の提供が追い付いていなくて待っている人が沢山おり、お店の方が気の毒になるほどでした。ご飯がとても美味しかったです。 また、スキーシーズンに行ってみたいです。

I stayed in a room with 4 single beds. Room was gorgeous and half private bedroom was popular with family, too. All the rooms and baths were well cleaned, and they were clean and comfortable without mold and water stains. Breakfast had not been able to catch up with the provision of food, and there were many people waiting, and it was so bad that the shop was more in need. The rice was very delicious. I also want to go to the ski season.

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Mr./Ms. Y.A(52)

Total points:

Select Date:2019-03-25

施設は素晴らしく、満足できました。 ただ、まだ、ゲストの視点からのサービスという点では、他の日本のホテルとは格差がありすぎるかもしれません。国の差かもしれませんが、日本のきめ細やかなサービスに慣れていると、不満に感じる日本人は多いのではな... Read more 施設は素晴らしく、満足できました。 ただ、まだ、ゲストの視点からのサービスという点では、他の日本のホテルとは格差がありすぎるかもしれません。国の差かもしれませんが、日本のきめ細やかなサービスに慣れていると、不満に感じる日本人は多いのではないでしょうか。 平日だったこともあり、客が極めて少なく、その状況でのお金のかけ方に、経営が心配になりました。 高価格設定が間違っているとは言いませんが、需要と供給のバランスは全く取れていない気がします。 個人的には、素晴らしいスキー場に、素晴らしい施設なので、経営を上手くして、存続させて欲しい思いです。

The facility was wonderful and satisfying. However, in terms of services from the guest's point of view, it may still be too disparate from other Japanese hotels. It may be the difference between countries, but many Japanese may be dissatisfied if they are used to Japanese detailed services. Because it was a weekday, there were very few customers, and management was anxious about how to spend the money in the situation. I can not say that the high price setting is wrong, but I feel that there is no balance between supply and demand. Personally, I would like it to be a great ski resort and a great facility, so I want to manage well and survive.

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Facility・services

Property

Lotte Arai Resort

Address

1966 Ryozenji, Myoko, Niigata Prefecture [View map]

check-in / check-out time

15:00 / 11:00

CI/CO time may be different depending on plan.

Credit card

VISA/MASTER/AMEX/JCB/DINERS/DEBIT/UFJ

Number of guest rooms

257 room(s)

Restaurant

From all-day dining restaurant, Italian restaurant, Japanese restaurant, Lounge, to Take-out cafe, there are different types of restaurants in the hotel.
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Bath

Enjoy our hot spring that uses the spring source from 1,750 meters underground.
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Other facility information

About children's accommodation 
Children under 5 may share a bed with adults without extra charge.
Children above 6 will be charged the same fee as an adult.

Breakfast fee
Children between the ages of 3 to 5 will be charged 1,836(per person/tax included) at the restaurant.
Children between the ages 0 to 2 will not be charged a fee.
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Information

Please contact the hotels/ryokans directly for more details.
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Notice

Please contact the hotels/ryokans directly for more details.
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Features

  • Bath tax
  • Children allowed
  • Room service
  • Transportation service
  • Parking area
  • Hot spring
  • Fresh hot spring
  • Room with outdoor spa
  • Public spa
  • Private spa
  • Indoor pool
  • Outdoor pool
  • Esthe/Spa facility
  • Fitness facility
  • Barrier free
  • 5 min walk from station
  • Pets allowed
  • Breakfast in room
  • Dinner in room
  • Open air bath
  • Night view
  • Ocean view
  • Cottage
  • Coupon

The accommodation features are general descriptions of the facility. The amenities and breadth of service will differ between each accommodation. For details, please confirm directly with the accommodation.

Access

Access by public transportation.

【From Tokyo Station】
Tokyo Station (Hokuriku Shinkansen) → Joetsumyoko Station about 2 hours

【From Osaka】
Shin-Osaka Station (limited express Thunderbird) → Kanazawa Station (Hokuriku Shinkansen) → Joetsumyoko Station about 2 hours 30 minutes

【From Nagoya】
Nagoya Station (limited express Shinano) → Nagano Station (Hokuriku Shinkansen) → Joetsumyoko Station about 3 hours 20 minutes

1966 Ryozenji, Myoko, Niigata Prefecture

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Contact the Relux concierge

Relux concierges will help you with anything you need. Feel free to contact us.

Concierge Online

+81-50-3066-0628

10:00-19:00
(JST Weekdays)

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