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横浜ベイシェラトン ホテル&タワーズ Yokohama Bay Sheraton Hotel & Towers

City-centered Hotel
  • Kanagawa > Yokohama ・ Bay Area
Yokohama Bay Sheraton Hotel & Towers / Kanagawa Yokohama 101

Countermeasures for COVID-19

  • Hand sanitizer provided
    Hand sanitizer provided
  • Disinfection
  • Ventilation
  • Ensure Social Distancing
    Ensure Social Distancing
  • Guidelines for employees
    Guidelines for employees
  • Guidelines for guests
    Guidelines for guests

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The Yokohama Bay Sheraton Hotel & Towers is located in the Yokohama Bay area. Our goal is to offer services of warm and friendly welcome and hospitality from arrival to departure for all our guests at the Yokohama Oasis.

Sheraton Club Floor on the high floor was newly born in April 2017.
Enjoy spacious luxurious guest rooms and high-level services by full-time staff.
In the exclusive club lounge with a superb view, have a meeting with your friends or business team.. You can also have a relaxing moment with yourself.

The luxurious atmosphere and generous service will welcome you. Our guest rooms offer cozy elegance in comfort, and the interiors are soft and gentle.
The traditional designed rooms exhibit a blend of warm and comfortable materials and colors.A selections of luxurious items is offered.

The Sheraton Sweet Sleeper™ Bed offers the feeling of an angel's hug. 
You can experience the best "sleep" ever.

Enjoy a new level of hotel experience, here. The Yokohama Bay Sheraton Hotel & Towers was published in the Michelin Guide.
The taste of our cuisine is guaranteed.
Enjoy relaxing times at the restaurants and bars.
The view of Yokohama Bay from the top floor is magnificent.
The Sky Lounge offers entertainment by chefs cooking through a glass window. 

Explore the trendy and fashionable streets of Motomachi and the exotic atmospheres of Chinatown.
"Yokohama" is a port city with the scenery of the Bay Bridge seagulls flying around.
Enjoy this world class hotel in the vibrant city of Yokohama where old traditions and new cultures intersect.

*Due to the current situation regarding the Novel Coronavirus, we have made changes to a number of plans.       
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  • Rooms (-)
  • Plan (-)


Relux grade

Accommodations that represent their respective prefectures and that are worth visiting when you are in the area.

Overall Rating(49 reviews)


















Other Facilities4.0/5

Mr./Ms. K.M(Private)

Total points

Stayed in

Room type


Luxury Floor Twin

清潔で過ごしやすい。 スタッフの方も皆さん、とても親切。 また、横浜に泊まるときはぜひ、利用させていただきたいと思いました!

Clean and easy to spend. All the staff are very kind. Also, when I stay in Yokohama, I definitely want to use it!

Read in English

Mr./Ms. Y.O(52)

Total points

Stayed in

Room type


Luxury Floor King

気分転換にと思い、滞在させていただきました。 お部屋のアップグレードをしていただき、眺望を楽しみながらの良い滞在となりました。ありがとうございます。 朝食にルームサービスを考えていたのですが、オーダー時間を過ぎてしっていたのが残念です。... Read more 気分転換にと思い、滞在させていただきました。 お部屋のアップグレードをしていただき、眺望を楽しみながらの良い滞在となりました。ありがとうございます。 朝食にルームサービスを考えていたのですが、オーダー時間を過ぎてしっていたのが残念です。 また利用させていただきたいと思います。

I thought about a change and stayed here. The room was upgraded and it was a good stay while enjoying the view. Thank you very much. I was thinking of room service for breakfast, but I am sorry that it was past order time. I would like to use it again.

Read in English

Mr./Ms. Y.I(53)

Total points

Stayed in

Room type


Regular Floor Twin Room


I had a slow and fun time. I used the club lounge this time. I wish I had more dinner types. I was worried that my child was a little noisy.

Read in English



Yokohama Bay Sheraton Hotel & Towers


Kanagawa Prefecture, Nishi-ku, Yokohama-shi Kitasaiwai 1-3-23 [View map]

check-in / check-out time

15:00 / 12:00

CI/CO time may be different depending on plan.

Credit card


Number of guest rooms

348 room(s)


*Following the announcement from the government regarding a state of emergency, we will be operating on an accommodation only basis. 
If you will be coming to stay, please check the hotel website for the most recent information. 

◆All Day Buffet "Compass" (2F): Japanese, Western, Chinese buffet
Yokohama's 'first' Japanese, Western, and Chinese collaboration. A 'performance kitchen' you can enjoy with your five senses. Offering fresh salad, fruits, yogurt, fresh bread and cereal. There is also omelette, pancake, and french toast. There is also a Japanese menu. 

◆Sky Lounge “Bay View” (28F)
Sky Lounge is located on the top floor of the hotel.  It offers a Prix-Fixe Menu and cake set at lunch time.
You can enjoy nice cocktails and modern French with live music performances at night.

◆Teppanyaki “Sagami” (28F)
Enjoy the highest grade Wagyu (Japanese beef) and seafood at this Teppanyaki restaurant.  The special selections of Wagyu will be cooked right in front of you.  You can also enjoy the magnificent night view with the flavorful Teppanyaki.The restaurants and the bars shown below are also available.

◆Japanese Restaurant “Ko-No-Hana” (8F)
◆Chinese Restaurant “Sai-Ryu” (3F)
◆Bar “Bay West” (3F)
◆All-Day Buffet “Compass” (2F)
◆Lobby Lounge "Sea Wind" (2F)
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Please contact the hotels/ryokans directly for more details.
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Other facility information

Sheraton Sports Club (7F)
This is a members-only Sports club.  There is a spacious pool with plenty of natural light and a Relaxation Machine in the training room. You can spend a relaxing and refreshing time.

*From March 16th, the gym and swimming pool will be temporarily closed for operations. 

Beauty salon  Takano Yuri Beauty Clinic (7F)
The salon has been remodeled. The concept is a relaxing space of a rich and prestigious atmosphere. This salon is extraordinary and glamorous but has a graceful atmosphere. There is a newly built rock salt sauna using salt from the Dead Sea imported from Israel. 
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Yokohama Bay Sheraton Hotel & Towers has introduced a new service "New Normal Service" that adapts to a new era and value, and promises the best smiles for everyone by providing hospitality in accordance with the latest hygiene management standards.

[Request to customers]
Customers may be asked to take a thermometer when entering each facility, and if they have a fever of 37.5 degrees or higher, they may be refused entry.
We ask our customers to cooperate with hand alcohol disinfection each time they enter and leave each facility.
If necessary, we will check your travel history at check-in.
If you feel unwell, please let us know immediately. We also support the renting of thermometers at any time.
If a line is formed due to congestion, we ask for your cooperation in maintaining a certain distance between customers and lining up.
Acrylic boards are installed at the front desk and bell captain desk to prevent splash infection.
Regarding the return of change, we will return it using a cash tray.

[Efforts in public space]
Expansion of alcohol disinfectant
Strengthening regular disinfection
Wearing a mask when serving

Please see the hotel official website for details on new initiatives.

[Change of restaurant business contents]
Some business hours and contents have been reduced.

Breakfast for guests
"Bay View" (28th floor) 7:00-9:00
Set menu (American breakfast or Japanese breakfast set)

[Club Lounge (26F)]
The Sheraton Club Lounge will be closed until July 1st.
Guests with club access will have a breakfast set (Western/Japanese breakfast) at the restaurant Bay View (28th floor).
All-day snacks and evening hors d'oeuvres are also available at the same restaurant.

[Sheraton Sports Club (7F)]
Both the gym and the swimming pool are temporarily closed.

If you have any questions, please do not hesitate to contact the staff.
We apologize for any inconvenience and thank you for your understanding.
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* As part of the preventive measures for this new coronavirus infection, the business content will be changed as follows for the time being. We kindly ask for your understanding and cooperation.

Changes in the buffet-style food provision method:
Breakfast: Breakfast set menu (Japanese or Western)

Club lounge (26F)
The Sheraton Club Lounge will be closed for the time being.
Guests with club access will be served a breakfast set at the on-site restaurant.
Tea time and evening hors d'oeuvres are also available at the on-site restaurant.
Read more


  • Bath tax
  • Children allowed
  • Room service
  • Transportation service
  • Parking area
  • Hot spring
  • Fresh hot spring
  • Room with outdoor spa
  • Public spa
  • Private spa
  • Indoor pool
  • Outdoor pool
  • Esthe/Spa facility
  • Fitness facility
  • Barrier free
  • 5 min walk from station
  • Pets allowed
  • Breakfast in room
  • Dinner in room
  • Open air bath
  • Night view
  • Ocean view
  • Cottage
  • Coupon

The accommodation features are general descriptions of the facility. The amenities and breadth of service will differ between each accommodation. For details, please confirm directly with the accommodation.


Access by public transportation.

[From Tokyo]
・Tokyo Station ― (JR Tokaido Line about 29mins.) ― Yokohama Station ― (1 min. walk) ― Yokohama Bay Sheraton Hotel & Towers
・Shibuya Station ― (Tokyu Toyoko Line about 27mins.) ― Yokohama Station ― (1 min. walk) ― Yokohama Bay Sheraton Hotel & Towers
・Shin-Yokohama Station ― (Yokohama Municipal Subway about 11mins.) ― Yokohama Station ― (1 min. walk) ― Yokohama Bay Sheraton Hotel & Towers

[From Haneda Airport] 
・Haneda Airport ― (Shuttle Bus to Yokohama Bay Sheraton Hotel & Towers about 30~45 mins.) ― Yokohama Bay Sheraton Hotel & Towers

[From Narita Airport]
・Narita Airport ― (Airport Limousine Bus) ― YCAT / Yokohama City Air Terminal  (Yokohama Station) ― (7mins. walk) ― Yokohama Bay Sheraton Hotel & Towers 
・Narita Airport (Terminal 1) Station or Narita Airport Terminal 2 Station ― (JR Narita Express about 90mins.) ― Yokohama Station ― Yokohama Bay Sheraton Hotel & Towers

Kanagawa Prefecture, Nishi-ku, Yokohama-shi Kitasaiwai 1-3-23

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