ホテルフェリーチェ赤坂byリリーフ Hotel Felice Akasaka by Relief

We met a big typhoon in Tokyo during our stay. However, the hotel staff answered our question and helped with our proble... Read more We met a big typhoon in Tokyo during our stay. However, the hotel staff answered our question and helped with our problems with patience and hospitality. We were very grateful for that! Thanks!!

We met a big typhoon in Tokyo during our stay.However, the hotel staff answered our question and helped with our problems with patience and hospitality.We were very grateful for that!

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まず最初に残念だった点について。 当初、夜にチェックイン予定でしたが、時間ができたので15時半頃にチェックインしました。 自室のフロアでエレベーターを降りると、まだ清掃作業中だったのか、清掃スタッフの方が大声で電話をしながら廊下を歩いていま... Read more まず最初に残念だった点について。 当初、夜にチェックイン予定でしたが、時間ができたので15時半頃にチェックインしました。 自室のフロアでエレベーターを降りると、まだ清掃作業中だったのか、清掃スタッフの方が大声で電話をしながら廊下を歩いていました。 清掃作業中なのはいいのですが、スタッフの方が廊下で大声で話されていたのが悪印象でした。 その後、部屋に居ると、そのスタッフの方にいきなり部屋のドアを開けられて、とてもびっくりしました。ちゃんと鍵をかけていなかったのもありますが、いろんなホテルに泊まりましたが、こんな経験は初めてでした。 室内に客が居ると思わず、何か作業をしようと思われたのでしょうか。 謝ってくれましたが、外国人の方の話す日本語だったので、何と仰っていたのかはよく聞き取れませんでした。 チェックイン早々、驚く事が立て続けに起こって、このホテルは大丈夫かと思いましたが、それ以外についてはとても満足のできるホテルでした。 ACTシアターで観劇の予定があり、赤坂で大浴場付きのホテルだった事がここを選んだ第一理由でしたが、大浴場でゆっくりできてよかったです。 ただ、大浴場の冷水機の使い方が最初よくわからず、２ヶ所のスイッチを同時に押さないと水が出ないので、とても使いづらかったです。 コーヒーとペットボトルの水のサービスも嬉しいですね。 コーヒーも滞在中何度飲んでもいいとの事で、２杯いただきましたが、最初の１杯だけじゃないのがいいですね。 廊下は、SF作品に出てきそうな宇宙基地の施設の廊下のようなデザインの照明で、ちょっと頭がクラクラしそうでしたが（笑）、客室はデザイン性があって、雰囲気もよかったです。 ただ、水道がバスルームではなく客室の机の上ににあるので、周辺を濡らさないように気を付けなくてはならない点、トイレに行った後部屋の水道まで行かないと手が洗えない点、そして水道周りにタオルを掛けておける場所がない点、は少し不便な気もしました。 いくつか気になる点はあったものの、客室内、大浴場、ホテルのサービスに関しては、総合的に満足度が高く、また泊まりたいと思えるホテルでした。 次回、ACTシアター観劇の際には、また宿泊候補として考えたいと思います。

First of all, I was disappointed. Initially I was planning to check in at night, but I checked in at around 15:30 because I had time. When I got off the elevator on the floor of my room, the cleaning staff was walking in the hall while calling loudly whether it was still cleaning work. It's good during the cleaning process, but it was a bad impression that the staff spoke loudly in the hallway. After that, when I was in the room, the staff suddenly opened the door of the room and was very surprised. There were times when I did not lock the key properly, but I stayed at various hotels, but this experience was the first time. Did not you think that there were customers in the room and you thought you would do something? I apologized, but because it was Japanese spoken by foreigners, I could not understand how he was talking. As soon as I checked in, surprises happened in succession, and I thought this hotel was okay, but it was a very satisfying hotel for everything else. There was a plan for a theater at the ACT Theater, and it was the first reason that I chose this hotel in Akasaka with a public bath, but it was nice to be able to relax in the public bath. However, I did not know how to use the cold water machine in the public bath at first, and it was very hard to use because I had to press two switches at the same time because water would not come out. I'm also happy with the coffee and plastic bottled water service. We had two cups of coffee, so you can drink as many times as you like during your stay. The hallways were designed to look like the hallways of the space base facilities that are likely to appear in science fiction works, and the head seemed a bit clunky (lol), but the rooms had a design and the atmosphere was good. However, because the water supply is on the desk of the room, not the bathroom, you have to be careful not to get wet around it, or you can not wash your hands unless you go to the water supply in the room after you go to the bathroom And, there is no place to put a towel around the water, I felt a little inconvenient. Although there were some points of concern, in the room, the large public bath, and the service of the hotel, it was highly satisfied overall and it was a hotel that I wanted to stay again. Next time, at ACT Theater theater, I would like to consider it as a lodging candidate again.

Read in English Original Text

・A410号室、冷蔵庫前の木製扉が壊れていましたよ。 ・お部屋の紅茶がアールグレイなのが嬉しかった。 ・パジャマはガーゼかタオル素材の様な、お風呂上がりの汗がひっつかない素材のものだと嬉しいです。色が黒なのは透けなくて良いです。 ・大... Read more ・A410号室、冷蔵庫前の木製扉が壊れていましたよ。 ・お部屋の紅茶がアールグレイなのが嬉しかった。 ・パジャマはガーゼかタオル素材の様な、お風呂上がりの汗がひっつかない素材のものだと嬉しいです。色が黒なのは透けなくて良いです。 ・大浴場のロッカー前スペースが狭く、使いにくいです。2人が精一杯！ ・朝ごはんはとても美味しかった。スタッフさんの挨拶も心地よかった。 ・部屋のテレビの向きが変えられると最高です！ ベットの枕を背にして、テレビを見たいです！ ・コーヒーとお水のサービスもさりげなくて良かった。 ★全体的にとても気に入ってます。また泊まりますね。ありがとうございました。

・ The A410 room, the wooden door in front of the refrigerator was broken. ・ I was glad that the tea in the room was Earl Gray. -I'm glad that pajamas are made of gauze or towel materials, materials that won't get sweaty after bath. You can not see through if the color is black. ・ Space in front of the locker in the public bath is small and difficult to use. Two people do their best! ・ Breakfast was very delicious. The staff greetings were also pleasant. ・ It is best to change the orientation of the room's TV! I want to watch TV with my bed pillow on my back! ・ It was good that coffee and water service were not casual. ★ I like it very much overall. I will stay again. Thank you very much.

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