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赤倉観光ホテル Akakura Kanko Hotel

Resort
Akakura Kanko Hotel / Niigata Joetsu・Itoigawa・Myoko 15

Overview

Founded in 1964, "Akakura Kanko hotel".
We have accepted many guests as representatives of Japan's classical hotels.
With the premier building newly established in 2016, it is a mountain resort hotel where historical refinement and freshness coexist.

A magnificent view from the altitude of 1000 m, a comfortable wind gently caressing one's cheeks.
One will be so fascinated that one momentarily forgets he is in Japan.
In the spacious rooms, one is able to enjoy relaxedly while feeling the blessings of nature.

In the public bath with an outdoor hot spring in "SPA & SUITE", with an extending great view, and with water flowing directly from the hot spring source at Akakura hot spring. Why not try healing one's body and mind in a comfortable and nature interwoven space?

 Breakfast Notice of suspension of Japanese and Western buffet cuisine 
In order to prevent the spread of new coronavirus infection and to ensure the safety of our customers, we will stop the breakfast buffet style at Shunsai Dining "Shirakaba" and change it to Japanese food that our staff will bring directly to their seats. We appreciate your understanding.

Please inform us of any food allergies or dietary observations we need to observe on your behalf.
Please give us advanced notices so we can do our best to work around your needs.      
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Rooms・Plans

  • Rooms (-)
  • Plan (-)

Review

Relux grade

Accommodations that represent Japan and Japanese culture and that you need to visit in your lifetime.

Overall Rating(89 reviews)

4.7/5

5

74%

4

19%

3

6%

2

1%

1

-%

 

Rooms4.5/5

Bath4.8/5

Breakfast4.4/5

Dinner4.5/5

Services4.7/5

Other Facilities4.5/5

Mr./Ms. C.F(Private)

Total points

Stayed in

Room type

2019-07-05

Single (Mt. Myoko side) (21~27 square meters)

100% cleanliness 100% Surrounding by Nature, Amazing for swimming pool integrated perfectly with the mountain Food ... Read more 100% cleanliness 100% Surrounding by Nature, Amazing for swimming pool integrated perfectly with the mountain Food is nice but just the time to dine at 8 is too late as booking at 7 is all full, make sure pre-book before check in Furniture in room is elegant with private toilet even for single room

100% cleanliness 100% Surrounding by Nature, Amazing for swimming pool integrated perfectly with the mountain Food is nice but just the time to dine at 8 is too late as booking at 7 is all full, make sure pre-book before check in Furniture in room is elegant with private toilet even for single room

Mr./Ms. K.W(Private)

Total points

Stayed in

Room type

2020-06-21

Twin (Lake Nojiri side)

友人の結婚のお祝いを兼ねて宿泊しました。 従業員の皆様がとても親切にしてくださって感謝しております。 ディナーは王道のフレンチでしたが、もう少し工夫があっても良かったかなとも思いました。 ですが、女性のスタッフさんの対応が素晴らしかっ... Read more 友人の結婚のお祝いを兼ねて宿泊しました。 従業員の皆様がとても親切にしてくださって感謝しております。 ディナーは王道のフレンチでしたが、もう少し工夫があっても良かったかなとも思いました。 ですが、女性のスタッフさんの対応が素晴らしかったので満足です。 温泉が最高だったので次はプレミアム棟に宿泊して思う存分温泉と景色を楽しみたいです! 伝統のあるホテルで静かに過ごせてとてもリフレッシュできました。 またお世話になりたいと思います。

We stayed for the celebration of a friend's marriage. We thank all our employees for their kindness. The dinner was French, which was the royal road, but I also thought that it would have been better if there were a little more ingenuity. However, I was satisfied because the staff of the female staff were great. The hot springs were the best so I would like to stay in the Premium Building and enjoy the hot springs and scenery as much as I want! We were able to spend quietly in traditional hotel and were able to be refreshed very much. I would like to take care of you again.

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Mr./Ms. K.M(77)

Total points

Stayed in

Room type

2020-01-27

<SPA & SUITE wing 2nd Floor> Terrace Room A with openable open-air hot spring

全体的にはとても良かった。ただ黒服から中間管理職の人達はホテルの格式の高さを意識しすぎているせいか態度が慇懃無礼でとても不愉快だった。特にフロントにいる黒服に至っては言葉の使い方態度等接客の原点を忘れてしまっているようだった。フレンチレスト... Read more 全体的にはとても良かった。ただ黒服から中間管理職の人達はホテルの格式の高さを意識しすぎているせいか態度が慇懃無礼でとても不愉快だった。特にフロントにいる黒服に至っては言葉の使い方態度等接客の原点を忘れてしまっているようだった。フレンチレストランでの夕食に際してのドレスコードを有ることは聞かされていなかったので予約段階できちっと明言すべきです。それによって持参する洋服が違ってきます。何人の浴衣で来て着替えに行かされた人が何人もみうけられた。ドレスコードを言うならサービスをきちんとするべきです。ワインを注ぐ時は当然レディーファーストでしょうし、人の目を横切って手を出して料理をセットするのは不愉快であった。メニューに記載方法が分かりにくいし説明が早口で理解しにくかった。 部屋のスリッパはビニール袋に入れてあるのを自分で自分出すようなことは煩わしい。早く部屋に入りたいのにわざわざ出さなくてはならない。 フローリングが鴬張りになっているので⁉夜中に起きるのにとても気になった。

Overall it was very good. However, the middle managers from black uniforms were very uncomfortable because their attitude was polite and rude, probably because they were too conscious of the height of the hotel. Especially in the black clothes at the front desk, they seemed to have forgotten the customer service starting point, such as the attitude of using words. I had not been told that I had a dress code for dinner at a French restaurant, so I should say clearly at the reservation stage. The clothes you bring will be different. A number of people who came in yukata and went to change clothes were seen. If you say the dress code, the service should be neat. When it comes to pouring wine, it's natural to be lady-first, and it's unpleasant to reach out and set food across the eyes. The description method on the menu was difficult to understand and the explanation was difficult to understand quickly. It is troublesome to put your own slippers in a plastic bag in your room. If you want to get into the room early, you have to take it out. The flooring is ugly, so I was very worried about getting up late at night.

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Facility・services

Property

Akakura Kanko Hotel

Address

Tagiri 216 , Myōkō City , Niigata Prefecture [View map]

check-in / check-out time

15:00 / 11:00

CI/CO time may be different depending on plan.

Credit card

VISA/MASTER/AMEX/JCB/DINERS

Number of guest rooms

76 room(s)

Restaurant

Aqua Grill Dining
The restaurant on the top floor of "Premium wing". Along with the magnificent views from the top floor, and the seasonal taste and carefully selected ingredients of this land, please enjoy delicious course dishes neither in Italian or French categories and unique to Aqua Grill.

Main Dining Room "Sorbier"
Dining room with a refined atmosphere. At this French restaurant, which keeps traditional taste while going above the orthodox, a gastronomic menu is prepared.

Season Vegetables Dining "Shirakaba"
A Japanese restaurant where one can dine while enjoying the seasonal changing scenery. Please enjoy traditional Japanese course cuisine with seasonal ingredients such as fresh mountain vegetables and fresh seafood from the Japan Sea.

Information for change of breakfast contents
From Thursday, December 19, 2019, breakfast will be served in Western (American breakfast) and Japanese / Western buffet style.

<If you want Western food> * Reservation required until 21:00 on the day before use.
Breakfast Place Premium Building Aqua Grill Dining
Breakfast content American or healthy breakfast

<For Japanese-Western buffet style> * It is not a reservation system.
Breakfast place Main Building Shunsai Dining Shirakaba
Breakfast contents Japanese / Western buffet
Business hours from 7:00 to 10:00 (last entry 9:30)

Please inform us of any food allergies or dietary observations we need to observe on your behalf.
Please give us advanced notices so we can do our best to work around your needs.
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Bath

Large public bath with open-air bath

You can enjoy a wonderful view of the hot springs from the men's and women's hot spring baths in the "SPA & SUITE Building".

<Indoor bath / Open-air bath: men's 1 / women's 1>

<Dry sauna 1 men's, 1 women's>

<Mist Sauna Ladies, 1>

Private family bathroom
1 location <50 minutes / reservation required>
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Other facility information

■Cafe Terrace Bakery
A cafe terrace in a serene atmosphere that overlooks Mt. Masuo and Shinshu mountains and Lake Nojiri. Bakery bread, hotel original products, local specialties etc. are sold at the hotel shop.

■Aqua Bar
A fantastic bar in the midst of the lighted up aqua terrace. Be sure to come and visit us once.

■Earth Spa
We offer a menu unique to Myoko such as treatment menu using Clarins's products, and herbal steam using Echigo's wild grass.

■Others
On the top of the basin at the top floor of the SPA & SUITE wing, one can enjoy the magnificent view overlooking the mountains at "Aqua Terrace", the "library" and "gallery" one can feel the history of the Akakura Kanko Hotel and a small gym with only 2 treadmills.
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Information

Akakura sightseeing resort & spa has abundant activities as well.
· You can enjoy 4 km downhill from the top of 1,500 meters above sea level and the big panoramic big-sloped "Akakura Tourist resort ski resort" directly connected to the hotel
· Designed by Mr. Seiichi Inoue "Akakura Golf Course"
· "Myoko Kogen Sky Cable" that allows walking in the air in Myoko's wilderness
· Hotel outdoor tennis court
*Please contact the hotel for the business term and time.
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Notice

※All rooms in the hotel and facility are non-smoking. We ask for your understanding.
※Wi-Fi is available in all rooms and hotels. In addition, wired LAN and cable are available in the respective guest rooms.
※For accommodation with preschool children, Internet reservations are not available. We ask for your understanding.
※There may be some plans that do not accommodate children. We ask for your understanding.
※ When booking more than 2 rooms, please understand that the rooms may be separate.
※In addition to the displayed fee, a bathing tax of 150 yen per adult will be charged separately.
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Features

  • Bath tax
  • Children allowed
  • Room service
  • Transportation service
  • Parking area
  • Hot spring
  • Fresh hot spring
  • Room with outdoor spa
  • Public spa
  • Private spa
  • Indoor pool
  • Outdoor pool
  • Esthe/Spa facility
  • Fitness facility
  • Barrier free
  • 5 min walk from station
  • Pets allowed
  • Breakfast in room
  • Dinner in room
  • Open air bath
  • Night view
  • Ocean view
  • Cottage
  • Coupon

The accommodation features are general descriptions of the facility. The amenities and breadth of service will differ between each accommodation. For details, please confirm directly with the accommodation.

Access

Access by public transportation.

【From Tokyo area】
Tokyo (Hokuriku Shinkansen)→Nagano(Shinano Railway Line)→Myōkōkōgen Approximately 2 hours 30 minutes
【From Nagoya area】
Nagoya (Chūō Main Line)→Nagano(Shinano Railway Line)→Myōkōkōgen Approximately 4 hours
【From Kansai area】
Osaka(Tōkaidō Shinkansen)→Nagoya (Chūō Main Line)→Nagano(Shinano Railway Line)→Myōkōkōgen
or
Osaka(Hokuriku Main Line)→Kanazawa(Hokuriku Shinkansen)→Jōetsumyōkō(Echigo Tokimeki Railway)→Myōkōkōgen Approximately 5 hours

Tagiri 216 , Myōkō City , Niigata Prefecture

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Contact the Relux concierge

Relux concierges will help you with anything you need.Feel free to contact us.

In response to the outbreak of Novel Coronavirus(COVID-19), business hours of our customer suppourt will be changed as below.
■Business hours:10:00~18:00
In addition, Relux online concierge service will be closed temporarily.
We deeply apologize for the inconvenience this may cause, and thank you for your understanding.

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