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ホテルサンバレー那須 Hotel Sunvalley Nasu

casual Resort
Hotel Sunvalley Nasu / Tochigi Nasu・Itamuro 37

Overview

Located near the Imperial villa, Hotel Sunvalley Nasu is a resort hotel with 9 different types of accommodations in a 130,000 ㎡ spacious ground. 

One of the largest hot spring resorts in north Kanto region with 4 kinds of hot spring water "Sulfur spring" "Weak alkaline spring" "Magnesium spring" "Simple spring."
"Aqua Venus" is the outdoor heated pool used with swimwear. You can enjoy the heated pool controlled at 35℃ throughout the year with a circulating pool, a jacuzzi, a waterfall bath, and so on. 

Sunvalley Nasu is known as the hotel of the delicious buffet, having three buffet restaurants - Japanese, Western and Chinese. 

Have a wonderful time with us where you can enjoy hot springs, delicious meals, and art.
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Rooms・Plans

  • Rooms (-)
  • Plan (-)

Review

Relux grade

casual

Accommodations that have achieved high customer satisfaction and that can be enjoyed casually.

Overall Rating(10 reviews)

3.9/5

5

20%

4

60%

3

10%

2

10%

1

-%

 

Rooms3.6/5

Bath4.6/5

Breakfast4.1/5

Dinner4.0/5

Services3.7/5

Other Facilities3.5/5

Mr./Ms. T.H(54)

Total points

Stayed in

Room type

：

：

：

Customer Reviews

Rooms4/5

Bath5/5

Breakfast5/5

Dinner4/5

Services5/5

Other Facilities4/5

2019-10-26

Twin Room (Oriental Garden)

お世話になりました。 久しぶりの宿泊でしたが大満足でしたが、1点wifiがとても不安定で残念でした。 お手数ですが各部屋のつながり再確認して見てはいかがでしょうか？ 時間があえばまた利用させていただきます。 ありがとうございました。... Read more お世話になりました。 久しぶりの宿泊でしたが大満足でしたが、1点wifiがとても不安定で残念でした。 お手数ですが各部屋のつながり再確認して見てはいかがでしょうか？ 時間があえばまた利用させていただきます。 ありがとうございました。

thank you for helping me. It was my first stay in a long time, but I was very satisfied, but 1 point wifi was very unstable and disappointing. Sorry to trouble you, but how about reconfirming the connection of each room? I will use it again if I have time. Thank you very much.

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Mr./Ms. H.T(38)

Total points

Stayed in

Room type

：

：

：

Customer Reviews

Rooms4/5

Bath5/5

Breakfast-

Dinner-

Services3/5

Other Facilities1/5

2019-10-30

Western Style Room (Owl Forest "Fukuro no Mori")

大変満足はしているのですが もう少し接客態度や従業員の教育を改めた方がいいのではとおもいました。 一番は笑顔が足りない従業員達だと思いました。 お風呂場で清掃をしている従業員のおばさん二人が仕事を忘れ話に夢中になっているのがかなり気に... Read more 大変満足はしているのですが もう少し接客態度や従業員の教育を改めた方がいいのではとおもいました。 一番は笑顔が足りない従業員達だと思いました。 お風呂場で清掃をしている従業員のおばさん二人が仕事を忘れ話に夢中になっているのがかなり気になりました！ 異性の部屋に来ているにも関わらずどうかと思います。 今の時代おばさんとはいえ異性の浴室に出入りをするのはどうかと思います。 アメニティの部分ではホテルに電子レンジを設置してないのはどうかと思います。 宿泊に来るお客は多種多様です。 電子レンジくらい「ご自由にお使い下さい！」的なサービスは必要だと思いました。 ホテルの従業員に言えばこちらで温めます。とは言ってましたが、温める方も温めて貰う方も気を使ってしまいます。 何度も利用をしているホテルですので改善をして頂けることを願います。 とてもいいお風呂でしたが少し清掃が足りないと感じました。 プールですが温水にしてるにしてはとても寒くて入れる様な温度ではなかったです。 季節に応じて温度を上げるなりの調節は必要だと思います。 それが出来ないのでしたら8月いっぱいでの夏季限定にした方がいいと思います！ 10月下旬でのあの温度では寒すぎるプールの温度でした。 有難うございました！

I am very satisfied I thought it would be better to change the customer service and employee education. I thought that the most employees were those who didn't have enough smiles. I was worried that two aunt employees who were cleaning in the bathroom forgot their job and were crazy about the story! I think I'm in the opposite sex room. I wonder how to go in and out of the opposite sex bathroom, even though it's an aunt at this time. I think that the microwave oven is not installed in the hotel in the amenity part. There are a wide variety of customers who come to stay. I thought that a service that was as “free to use!” As a microwave oven was necessary. Speaking to hotel employees, warm here. That said, both those who warm up and those who warm up will be careful. I hope you can improve the hotel because it is used many times. It was a very nice bath, but I felt that it was a bit lacking in cleaning. It was a pool, but it wasn't hot enough for hot water. I think it is necessary to adjust the temperature according to the season. If you can't do that, I think it's better to make it only for the summer months of August! The pool temperature was too cold at the end of October. Thank you!

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Mr./Ms. C.I(65)

Total points

Stayed in

Room type

：

：

：

Customer Reviews

Rooms1/5

Bath4/5

Breakfast4/5

Dinner3/5

Services3/5

Other Facilities3/5

2019-10-29

Standard Western Style Room (Queens Collina)

お世話になりました。 65才以上の連れがいるとサービスがあるとの事で、楽しみにしていたのですが、チェックアウトが、1時間延びる事でちょっとガッカリしました。 また、部屋から外の景色は全く見えず、これもガッカリです。 部屋から見える紅葉... Read more お世話になりました。 65才以上の連れがいるとサービスがあるとの事で、楽しみにしていたのですが、チェックアウトが、1時間延びる事でちょっとガッカリしました。 また、部屋から外の景色は全く見えず、これもガッカリです。 部屋から見える紅葉を楽しみにしていました。 リラックスから申し込みをしたからなんでしょうか？ 温泉はとても良かったですが、建物が別で、雨の中を歩いて行くのは、ちょっと苦痛でした。

thank you for helping me. I was looking forward to seeing that there was a service when I was over 65 years old, but I was a little disappointed that the checkout would be extended by one hour. In addition, we cannot see scenery outside from room at all, and this is disappointing. I was looking forward to seeing the autumn leaves from the room. Is it because I applied from relax? The hot springs were very good, but it was a bit painful to walk in the rain, except for the building.

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All Reviews

Facility・services

Property

Hotel Sunvalley Nasu

Address

203 Yumoto, Nasu-machi, Nasu-gun, Tochigi Prefecture　[View map]

check-in / check-out time

14:30 / 10:00

CI/CO time may be different depending on plan.

Credit card

VISA/MASTER/AMEX/JCB/DINERS/NICOS/SAISON/UC/DC

Number of guest rooms

298 room(s)

Restaurant

We offer a variety of menus that change according to the season.
Please enjoy the delicious meals that each chef uses at each restaurant.
* Dining venues vary depending on the accommodation.

Main Building 6th Floor Restaurant “Sky Hall” (Morning Dinner Restaurant)
Japanese-Western eclectic buffet featuring Japanese cuisine

Oriental Garden "Mari" (Morning Dinner Restaurant)
Chinese and Chinese buffet

Forest Villa “Forest Table” (Morning Dinner Restaurant)
Western-style Japanese and Western buffet
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Bath

●Public bath in the main building "Yu yu Tengoku"
Hot spring area surrounded by nature has 3 kinds of hot spring, "Sulfur spring" "Weak alkaline spring" "Magnesium spring."
You can enjoy a variety of saunas as well such as dry sauna and mist sauna.

●Oriental Garden "Hinoki"
An open-air bath made of Hinoki cypress trees.
Sulfur spring keeps you warm.
Perfect relaxation with good quality of hot spring water and aroma of hinoki cypress.

●Forrest Villa "Mori no yu"
You can enjoy 2 kinds of hot spring water.
Weak alkaline hot spring water makes your skin smooth and sulfur spring water keeps you warm and effective to people who are sensitive to cold.
"Hokutolite" of Tamagawa Onsen in Akita Prefecture is used in the inner bath and sauna. The natural radium from the Hokutolite makes your cell activated and is good for your internal organs.
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Other facility information

Outdoor heated pool Aquavenus
business hours
10:00 to 21:00 (seasonally variable)

  Relaxation massage
business hours
Weekdays from 10:00 to 23:00 (last reception 22:00)
Weekends and holidays 10:00 to 23:00 (last reception 22:00)

  Lunch buffet restaurant plateau table
business hours
Weekdays 11:30 to 14:00 (Lo. 13:30)
Saturdays, Sundays, and holidays 11: 00-14: 30 (Lo. 14:00)
* We are temporarily suspending business due to the effects of coronavirus.

  Sun Valley Museum
business hours
9:00 to 17:00 (reservation required)
* Ceramics experience (painting / hand-crafting / potter's wheel)
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Information

Please contact the hotels/ryokans directly for more details.
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Notice

Children have different rates depending on their age. Please note when entering.

0-2 years old-> Infant (no meals / no futon) Facility usage fee 2,000 yen (tax included)

3 years old-preschool-> infant (meals and futon) 50% of the adult fee

Elementary school student-> Elementary school student (higher grade or lower grade) 70% of the adult fee
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Features

  • Bath tax
  • Children allowed
  • Room service
  • Transportation service
  • Parking area
  • Hot spring
  • Fresh hot spring
  • Room with outdoor spa
  • Public spa
  • Private spa
  • Indoor pool
  • Outdoor pool
  • Esthe/Spa facility
  • Fitness facility
  • Barrier free
  • 5 min walk from station
  • Pets allowed
  • Breakfast in room
  • Dinner in room
  • Open air bath
  • Night view
  • Ocean view
  • Cottage
  • Coupon

The accommodation features are general descriptions of the facility. The amenities and breadth of service will differ between each accommodation. For details, please confirm directly with the accommodation.

Access

Access by public transportation.

Get off at the JR Tohoku Shinkansen (Nasushiobara Station), make a reservation in advance and have a shuttle bus from the station to the inn

* (Ikebukuro Saitama Shintoshin)
(Ichikawa Nishi-Funabashi Matsudo)
(Machida Hachioji)
(Sano Oyama Utsunomiya)
We are now operating a round-trip direct bus.

It is a paid option separately.

Please contact us for more information.

203 Yumoto, Nasu-machi, Nasu-gun, Tochigi Prefecture

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In response to the outbreak of Novel Coronavirus(COVID-19), business hours of our customer suppourt will be changed as below.
■Business hours:10:00～18:00
In addition, Relux online concierge service will be closed temporarily.
We deeply apologize for the inconvenience this may cause, and thank you for your understanding.

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