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Akan Yukyu no Sato Tsuruga

  • Hokkaido > Kushiro ・ Akan


Relux grade

Accommodations that represent their respective prefectures and that are worth visiting when you are in the area.

Overall Rating(5 reviews)


















Other Facilities4.8/5

Mr./Ms. J.H(Private)

Select Date:2018-09-04


We enjoyed at a large inn in a long time. I thought that there would be a lunch offer for consecutive nights. Check-in in another lounge was comfortable.

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Mr./Ms. S.N(48)

Select Date:2018-02-15

大好きな宿で、毎年利用したいと思っています。特に浴場が分を抜いて素晴らしいです。 今回は旧正月期間中の滞在ということで外国からの宿泊客がとても多く、そこで感じた点で「一つだけ」お願いしたいことがあります。そして、こればかりは必ず改善いただ... Read more 大好きな宿で、毎年利用したいと思っています。特に浴場が分を抜いて素晴らしいです。 今回は旧正月期間中の滞在ということで外国からの宿泊客がとても多く、そこで感じた点で「一つだけ」お願いしたいことがあります。そして、こればかりは必ず改善いただきたいです。 浴場にスマートフォンを持ち込む人が多すぎます。2白の滞在中にゆうに20名以上の人がスマートフォンを持ち込み、入浴中に操作および撮影をしていました。いくら注意しても他の客を指差して「持ち込んでいるのは俺だけじゃない」的なことを言われるばかりですし、浴場でお湯の温度などをチェックしている従業員の方に注意を促すようにお願いしても、誰一人として対応してくれませんでした。 当方6歳になる娘がおり、こういう状況なので娘を男湯に連れて行くことは結局できませんでした。 盗撮しようと持ち込んでいる人ばかりとは思えません。露天風呂からの景色を撮影したいのでしょう。実際、僕は入浴中の姿を何人にも撮影されました。 浴場の入り口のマナー喚起のサインに「カメラ持込禁止」と英語や中国語で記載してありますが、マナー云々ではなく「スマートフォンを浴場に持ち込んだ場合軽犯罪法違反で警察に突き出す」という強いメッセージを、浴場入口の自動ドアに貼り付ける等の対応をしていただかない限り改善されることはないと思います。 実際、ここまでスマートフォン持ち込みが多い温泉宿は初体験です。運営の改善は必須だと思います。でなければ、日本人宿泊客は激減すると思います。 この「スマートフォン持ち込みの多さ」は、口コミサイトなどで注意喚起するべきだと思わせるレベルです。全体の質は抜群に良い宿なので、こんなことで評判を落として欲しくありません。ぜひとも早急な改善をお願いします。

I'd like to use it every year in my favorite inn. Especially the bathhouse is awesome. There are so many guests from abroad as staying during the Lunar New Year period, so there is something I'd like to ask for "only one" as I felt there. And I just want to improve this. There are too many people bringing smartphones to the bathhouse. More than 20 people brought smartphones into the room during white staying and was operating and taking pictures while taking a bath. Even if I pay attention to it, I pointed to another customer and I was told only things like "I'm bringing in not only", and watch out for employees checking hot water temperature etc in the bathhouse Even if you asked me to urge you, I did not correspond as anyone. There is a daughter who will become us 6 years old, so it was not possible in the end to take her daughter to men bath because it is such a situation. I do not think that it is only people brought in for voyeurism. You would like to take a scenery from the outdoor bath. Indeed, I was photographed by everyone while I was taking a bath. Although it is described in English and Chinese as "signature prohibited" in the sign of manners evoked at the entrance of a bathhouse, it is not a manner of saying, but "a strong message saying that if you bring a smartphone to a bathhouse, it sticks out to the police with a misdemeanorial violation" I think that it will not be improved unless you apply such as sticking to the automatic door at the entrance to the bathhouse. Indeed, this hot spring inn brings many smartphones to this place for the first time. I think improvement of operation is essential. Otherwise, I think that Japanese guests will sharply decrease. This "level of bringing in smartphones" is a level that makes you think that you should call attention at word of mouth. Because the quality of the whole is a pretty good lodging, I do not want you to drop the reputation with such a thing. Thank you urgently for improvement.

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Mr./Ms. A.O(45)

Select Date:2017-08-26

リニュアルしたお部屋だったのもあり とてもよかったです 浴衣も可愛くて 気に入りました!

It was also a room that was renovated and it was very good. Yukata is also cute and I like it!

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Mr./Ms. C.M(41)

Select Date:2017-08-02

對於鶴雅服務人員的服務感到非常滿意及貼心,我們的行李箱在搬運的過程中,手把斷掉一邊,服務人員很慎重跟我們道歉並且贈送晚餐的飲料,讓我感到很不好意思,也許是我們行李箱使用太久的關係,但是服務人員們依舊堅持要招待飲料,並且在退房時還送了我們點心... Read more 對於鶴雅服務人員的服務感到非常滿意及貼心,我們的行李箱在搬運的過程中,手把斷掉一邊,服務人員很慎重跟我們道歉並且贈送晚餐的飲料,讓我感到很不好意思,也許是我們行李箱使用太久的關係,但是服務人員們依舊堅持要招待飲料,並且在退房時還送了我們點心菓子禮物,真的感到鶴雅的服務非常用心與周到

For the service of the service staff is very satisfied and intimate, our luggage in the handling process, the hand cut off the side, the service staff very carefully apologize to us and give dinner drinks, I feel very embarrassed, maybe Is the use of our luggage for too long relationship, but the service staff still insist on hospitality, and at the check-out also sent us a snack fruit gift, really feel the service is very hard and thoughtful

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Mr./Ms. L.R(Private)

Select Date:2018-12-30

No comment from this user.

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