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クロスホテル 札幌 Cross Hotel Sapporo

Concept Hotel
  • Hokkaido > Susukino・Odori
Cross Hotel Sapporo / Hokkaido Sapporo 112


Notice regarding extension of the temporary closing period:

"Cross Hotel Sapporo" (Location: Sapporo City, Hokkaido, General Manager: Shigeki Kikuchi) announced that it will be temporarily closed until May 6, 2020 (Wednesday) by preventing the spread of new coronavirus infection. However, due to the safety of our customers and employees, we will close it for the time being.

We will inform you again when the business will resume.

We apologize for the inconvenience and thank you for your understanding and cooperation.

* We will inform you of the resumption schedule on our official website ( in consideration of the spread of infection.

Notice regarding suspension and temporary closure of new reservations:

Cross Hotel Sapporo will make a new reservation for accommodation, etc. until May 31, 2020 (Sunday) in consideration of the government's emergency declaration regarding the spread of new coronavirus infection and the safety of customers and employees. The acceptance of will be suspended.

In addition, we currently have reservations for the period until May 6 (holiday, Wednesday) when the emergency declaration is issued.
We ask our guests to refrain from staying overnight, and we plan to suspend the facility during this period. The period of suspension of reservations and suspension of reservations may be extended based on the period of emergency declaration and requests from local governments.

We will inform you about the reopening of business on the official hotel website.
We kindly ask for the understanding of our customers and business partners.      
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  • Rooms (-)
  • Plan (-)


Relux grade

Accommodations that represent their respective prefectures and that are worth visiting when you are in the area.

Overall Rating(15 reviews)


















Other Facilities4.3/5

Mr./Ms. N.O(43)

Total points

Stayed in

Room type


Convertible Deluxe Twin Room

建物に入った時からいい香りがしていてとても心地良かったです。 リニューアル後のクロスフロアのお部屋はとてもかいてきでした! 比較的大きなソファーがくつろぎやすかったです。 他のクロスホテルも利用してみたいと思いました!

It smelled good when I entered the building and it was very comfortable. The room on the cross floor after the renewal was very clean! The relatively large sofa was easy to relax. I wanted to use other cross hotels!

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Mr./Ms. C.H(50)

Total points

Stayed in

Room type


Hotel's Choice! (Twin)

我們住宿五晚雙床含早餐,客房空間不足大,雖稱雙床卻是併在一起,像大型雙人床,6樓開窗近距離就與鄰棟窗戶面對,無景觀可言。餐廳不大,尖峰時刻用餐須候位,餐點、菜色一般,基本上沒什麼變化。整棟飯店以黑色系列設計與一般飯店色彩明亮有顯著差異。其他... Read more 我們住宿五晚雙床含早餐,客房空間不足大,雖稱雙床卻是併在一起,像大型雙人床,6樓開窗近距離就與鄰棟窗戶面對,無景觀可言。餐廳不大,尖峰時刻用餐須候位,餐點、菜色一般,基本上沒什麼變化。整棟飯店以黑色系列設計與一般飯店色彩明亮有顯著差異。其他令人印象深刻的是,遺失一張房卡需付費3000日元,需於入住時簽名切結。

We stayed for five nights with breakfast and room, but the room was not big enough. Although the twin beds were together, like a large double bed, the 6th floor window was close to the adjacent windows, and there was no view. The restaurant is not big, the peaks are always available for dinner, and the meals and dishes are generally unchanged. The design of the whole hotel in the black series is significantly different from the bright colors of the general hotel. Other impressive is that you will be charged 3,000 yen for a room card and you will need to sign it at check-in.

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Mr./Ms. V.L(Private)

Total points

Stayed in



The senior accommodation near Sapporo Station, the focus of the choice is to have a public bath, a day of exhaustion, the end of the trip to the baths is really a great enjoyment, very recommended

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Cross Hotel Sapporo


Hokkaido Prefecture, Sapporo, Chuo Ward, Kita 2 Jonishi, 2 Chome−23 [View map]

check-in / check-out time

15:00 / 11:00

CI/CO time may be different depending on plan.

Credit card


Number of guest rooms

181 room(s)


Restaurant Hache by HARUHORO 
Community dining which crosses Hokkaido cuisine with the local culture. The chef is inspired by the culture of Hokkaido cuisine. We hope that guests will enjoy the chef's original French and Italian style meals with high-quality Hokkaido ingredients at the main dining area of Cross Hotel. Since the restaurant space has an entire floor, we can arrange the layout for parties, bridal showers, or any other occasions easily. 

Breakfast / 7:00am~10:00am(Last order 9:30am) 
Lunch / 11:30am~3:00pm(Last order 2:00pm) 
Dinner / 5:30pm~10:00pm(Last order 9:30pm)

Cafe & bar meet lounge
Fusing modern sense and simulation, it is a sophisticated adult atmosphere.
Guests can enjoy pastries and lunch at the cafe and enjoy alcohol with it as well. When people gather lively conversations can arise and guests will have a pleasant time. A stylish atmosphere for adults.

Cafe/ 10:00am~ 4:00pm (LO 3:00pm)
Guest Lounge/ 4:00pm~ 7:00pm (LO 6:30pm)
Bar/ 7:00pm ~ 12:00pm (Last Order 11:30pm)
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large public bath
<Business Hours> Public Bathhouse: 16: 00-25: 00/6: 00-9: 00 / Observatory Lounge: 16: 00-25: 00

There are two buses, the inner bath and the outdoor bath. Relaxing while looking up at the night sky in the outdoor bath, relaxing while watching the night view in the public bath. The large public bath that looks down on the streets of Sapporo is equipped with both male and female hot water baths and an outdoor bath. It has a powder corner and a relaxing lounge.
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Other facility information

Please contact the hotels/ryokans directly for more details.
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Various Optional (Charged)
We have options for customers who wish to celebrate birthdays and anniversaries. We will offer a romantic and dramatic time. For festive birthdays and surprise anniversaries, you will have wonderful memories. For an unforgettable anniversary stay over at Cross Hotel Sapporo.

・Bed Decoration (Red rose petals/one point/lettered)
・Cake plate/Sweets Plate
・Bouquet/Flower Boxes
・Candle decoration
※For those who are interested please inquire in the free comment section or inquire the Relux concierge (03-6432-4962/ weekdays & Saturdays 10:00am~7:00pm)
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Please contact the hotels/ryokans directly for more details.
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  • Bath tax
  • Children allowed
  • Room service
  • Transportation service
  • Parking area
  • Hot spring
  • Fresh hot spring
  • Room with outdoor spa
  • Public spa
  • Private spa
  • Indoor pool
  • Outdoor pool
  • Esthe/Spa facility
  • Fitness facility
  • Barrier free
  • 5 min walk from station
  • Pets allowed
  • Breakfast in room
  • Dinner in room
  • Open air bath
  • Night view
  • Ocean view
  • Cottage
  • Coupon

The accommodation features are general descriptions of the facility. The amenities and breadth of service will differ between each accommodation. For details, please confirm directly with the accommodation.


Access by public transportation.

【By Train】
・5 minutes walk from JR「Sapporo station」
・6 minutes walk from City Subway「Oodori station」 

【By Airplane】
・Shin Chitose Airport―(JR Hokkaido Express Airport about 36 minutes)―Sapporo station―(about 5 minutes walk)
・Shin Chitose Airport―(Hokuto Kotsu/Hokkaido Chuo Bus about 80 minutes)―Sapporo station―(5 minutes walk)
・Okadama Airport―(Hokuto Kotsu/Hokkaido Chuo Bus about 30 minutes)―Sapporo station―(5 minutes walk)

Hokkaido Prefecture, Sapporo, Chuo Ward, Kita 2 Jonishi, 2 Chome−23

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Contact the Relux concierge

Relux concierges will help you with anything you need.Feel free to contact us.

In response to the outbreak of Novel Coronavirus(COVID-19), business hours of our customer suppourt will be changed as below.
■Business hours:10:00~18:00
In addition, Relux online concierge service will be closed temporarily.
We deeply apologize for the inconvenience this may cause, and thank you for your understanding.

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