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箱根・翠松園 Hakone Suishoen

Name: Hakone Suishoen
Rating: 4.8

Resort

Kanagawa > Hakone
Kowakudani Onsen

Overview

Hakone Suishouen is located in Kowakidani, Hakone, a place surrounded by nature. The location is a cultural asset and once the villa of the Mitsui family. The premises remains the same and the elegant name "Suishouen" is derived from its beautiful surrounding. 

Once you leave the car, take a breathe of fresh air as you step into a quiet whole new world; this experience will make you feel like you are stepping on to holy ground. 

All 23 rooms come with Hakone's original free flowing natural outdoor onsen and vary in design. Although the rooms vary, each room is furnished with comfortable bedding that is guaranteed to give you a deep and restful sleep. You will wake up feeling happy and refreshed.  

The executive chef personally selects ingredients and tableware to use to make a high class, calm, scenic meal. The chef at the teppenyaki counter will entertain you while he prepares your meal. 

This Japanese ryokan, "Hakone Suishoen" is a hotel that perfectly blends warm hospitality with comfortable modern amenity. No one will be able to hinder you during your holiday at this ryokan.

Rooms・Plans

Rooms (-)
Plan (-)

Review

Relux grade

Accommodations that represent Japan and Japanese culture and that you need to visit in your lifetime.

Overall Rating(147 reviews)

80%

17%

Rooms4.7/5

Bath4.6/5

Breakfast4.7/5

Dinner4.8/5

Services4.7/5

Other Facilities4.5/5

Mr./Ms. G.N(50)

Total points

Stayed in

Room type

：

Rooms5/5

Bath5/5

Breakfast5/5

Dinner5/5

Services5/5

Other Facilities5/5

2019-07-22

Comfort Suite Maisonette Twin

The service was impeccable, the food amazing (both Japanese and Western menus) and the menu changed everyday. I have sta... Read more The service was impeccable, the food amazing (both Japanese and Western menus) and the menu changed everyday. I have stayed at over +100 Onsen / Ryokans over the years, and this is within the top 5. I would definitely be staying here again.

The service was impeccable, the food amazing (both Japanese and Western menus) and the menu changed everyday. I have stayed at over +100 Onsen / Ryokans over the years, and this is within the top 5. I would definitely be staying here again.

Mr./Ms. K.C(Private)

Total points

Stayed in

Room type

：

Rooms5/5

Bath5/5

Breakfast5/5

Dinner5/5

Services5/5

Other Facilities5/5

2019-07-15

Comfort Suite Maisonette Twin

Love the details attending by the staff, excellent services.

Mr./Ms. E.W(70)

Total points

Stayed in

Room type

：

Rooms5/5

Bath5/5

Breakfast5/5

Dinner5/5

Services5/5

Other Facilities5/5

2019-06-13

Luxury Suite Maisonette Twin

We stayed at duplex suite. It would have been even better with an extra toilet on the lower floor!

All Reviews

Facility・services

: Property

Hakone Suishoen

: Address

Kanagawa-ken Ashigarashimo-gun Hakone-machi Kowakidani519-9 　[View map]

: check-in / check-out time

15:00 / 11:00

CI/CO time may be different depending on plan.

: Credit card

VISA/MASTER/AMEX/JCB/DINERS

: Number of guest rooms

23 room(s)

Restaurant

◼ ︎ Japanese Kaiseki Restaurant Momiji
Dinner: 6:00pm-10:00pm (last admission 8:30 pm)/ breakfast: 8:00am-11:00am  (last admission 10:00 am)
Using ingredients and equipment carefully selected by our chefs, they create a high class display. From appetizers to desserts, this course flows from dish to dish. There is no dress code and you can can also enjoy meals from the privacy of your room.

◼ ︎ Teppanyaki 
Dinner: 6:00pm or 8:30pm (2 part system)
We offer a special monthly menu and counter seats where you can enjoy the creation of your meal.
※We cannot accommodate children under 10 years old. Thank you for your understanding

Bath

The public outdoor bath uses the same spring source as each guest room. The esthetics salon and lobby are on the first floor of the main building. The indoor bath, outdoor bath and dry sauna are a joint establishment. Towels and shampoo are available on premise.

Other facility information

- Bar hours 5pm- last order at 11pm
The counter-top of this stylish bar is made from mahogany and walnut wood and gives off a sense of warmth. The drinks menu changes with the seasons and contains a wine list that has wine selected from all over the world.

- SPA Reception hours: 1pm -9pm/ Service hours 1pm-10pm
Using a world famous cosmetics brand Sisley in treatments, the results can't be explained but needs to be experienced. Enjoy this fully relaxing and beautifying spa.

Information

《Fees for children》
 ・Children under 12 stay for the price of 1620 yen. (All prices include tax)  
 Dinner：Children's Kaiseki 9,180 yen or Children's Plate 5,400 yen 
Breakfast：Children 2,160 yen, Bedding：3,240 yen
 ※150 yen bathing tax is not included.

Notice

Please answer the following questions in your free comments section
 【1】Please choose between Kaiseki cuisine or Teppan-yaki. If you have no preference you will receive Kaiseki cuisine. 
 ※There is a limit to the number of Teppan-yaki meals can be served a day.
 ※Only those 10 of age and above may enjoy the Teppan-yaki meals.
 【2】Please choose you dinner time of choice
 ・6pm〜8: 30 pm for Kaiseki cuisine
 ・6pm or 8:30 pm for Teppan-yaki
If we are unable to answer your request we apologize in advance.
 【3】Please note any food allergy or dietary restrictions
 【4】Please note your choice of transportation（Car, Public Transportation）
 【5】Please note whether you would like to use the beauty salon
 【6】Please note whether you need shuttle bus service from Kowakudani Station
 【7】Please note whether or not you or anyone in your group will be smoking

Features

Bath tax
Children allowed
Room service
Transportation service
Parking area
Hot spring
Fresh hot spring
Room with outdoor spa
Public spa
Private spa
Indoor pool
Outdoor pool
Esthe/Spa facility
Fitness facility
Barrier free
5 min walk from station
Pets allowed
Breakfast in room
Dinner in room
Open air bath
Night view
Ocean view
Cottage
Coupon

The accommodation features are general descriptions of the facility. The amenities and breadth of service will differ between each accommodation. For details, please confirm directly with the accommodation.

Access

Access by public transportation.

 
- Tokyo -> Odawara -> Hakone-yumoto -> Kowakidani (Approx. 1hr 20min)
- Nagoya -> Odawara -> Hakone-Yumoto -> Kowakidani (Approx 2hr)

- From Kowakidani Staiton there is a shuttle bus to the hotel. Reservation is required. 
* If you need to be picked up/ dropped off by the shuttle bus, please write the time that you will be needing the bus in the comment box when you make your room reservation or contact the hotel directly.

Kanagawa-ken Ashigarashimo-gun Hakone-machi Kowakidani519-9

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Contact the Relux concierge

Relux concierges will help you with anything you need.Feel free to contact us.

In response to the outbreak of Novel Coronavirus(COVID-19), business hours of our customer suppourt will be changed as below.
■Business hours:10:00～18:00
In addition, Relux online concierge service will be closed temporarily.
We deeply apologize for the inconvenience this may cause, and thank you for your understanding.