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白馬リゾートホテル ラ ネージュ東館 Hotel de la Neige Higashi-kan

Resort
  • Nagano > Hakubamura
Hotel de la Neige Higashi-kan / Nagano Hakuba・Kotani 42

Overview

La Neige Higashi-kan stands in the midst of Hakuba forest.
The extensive size of Hakuba forest is vast and it has trees which are more than 100 years old.
The forest changes its appearance every season.
The building of La Neige Higashi-kan is carefully designed so that it naturally coexists with the nature.

In the lobby of the building, you will find sofas of various shapes and colors which make you feel as if you came to a manor house in Europe.
The salon and the bar also have a classic atmosphere.
Enjoy the wine tasting or a chanson concert in the slow and serene flow of time.

We have a variety of guest rooms whose designs are inspired by the styles found in European countries. 
Our rooms are luxurious yet they offer you a calm stay.
In your room you can enjoy the nature of Northern Japan Alps such as the song of birds and the sound of breeze and stream.

There is nothing to compare with the breakfast in the terrace with a great view of the forest, feeling the fresh morning breeze.
For dinner we serve creative French cuisine using local ingredients.
We hope you enjoy the exquisite dishes both with your eyes and your palate.

"La Neige" stands for "the snow" in French.
Visit our hotel named after the snow to have an exquisite journey immersed in the nature.      
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Room types

Review

Relux grade

Accommodations that represent their respective prefectures and that are worth visiting when you are in the area.

Overall Rating(20 reviews)

4.6/5

5

60%

4

35%

3

5%

2

-%

1

-%

 

Rooms4.4/5

Bath4.2/5

Breakfast4.8/5

Dinner4.6/5

Services4.7/5

Other Facilities4.4/5

Mr./Ms. R.A(Private)

Total points

Stayed in

Room type

2019-10-05

Corner Deluxe, + Forest Jacuzzi

全てにおいて心遣いが行き届いたホテルでした。お世話になりました、、ありがとうございました。 部屋も無料でスウィートにグレードアップしていただきました。スタッフ全員、笑顔溢れるホテルです。 マネージャーの方のお気遣いも素晴らしいものでした... Read more 全てにおいて心遣いが行き届いたホテルでした。お世話になりました、、ありがとうございました。 部屋も無料でスウィートにグレードアップしていただきました。スタッフ全員、笑顔溢れるホテルです。 マネージャーの方のお気遣いも素晴らしいものでした。少し遠い場所ではありますが、大好きな白馬ですので、今度はむすめを連れて是非伺いたいです‼️ありがとうございました。

It was a hotel where everything was thoughtful. Thank you for your support. We upgraded room to sweet for free. All the staff are smiling. The care of the manager was wonderful. Although it is a little far away, it is my favorite Hakuba. Thank you very much.

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Mr./Ms. A.W(71)

Total points

Stayed in

Room type

2019-09-21

Superior Room + Open-Air Jacuzzi Bath

夕食、朝食とも大満足です。前日、赤倉観光ホテルに泊まってフランス料理をいただきましたが、貴ホテルのほうが美味しかったです。また来年も行きたいと思っています。

We are very happy with dinner and breakfast. The day before we stayed at Akakura Kanko Hotel and had French cuisine, but your hotel was more delicious. I want to go again next year.

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Mr./Ms. T.W(52)

Total points

Stayed in

Room type

2019-09-16

European Standard Type D

 夕食、朝食も、本当に感激するくらい美味しくいただきました。朝食のデザート時は、テラスへの移動など、心遣いも素晴らしく、癒されました。 ウェルカムコーヒーと、クッキーも嬉しかったてすし、ロビーには、飲み物、お菓子もセルフで用意されており、... Read more  夕食、朝食も、本当に感激するくらい美味しくいただきました。朝食のデザート時は、テラスへの移動など、心遣いも素晴らしく、癒されました。 ウェルカムコーヒーと、クッキーも嬉しかったてすし、ロビーには、飲み物、お菓子もセルフで用意されており、感動しました。  ただ、チェックアウトでの精算時、友人との別会計を依頼した際、ポイントの使い方を一人で使うか、折半にするかを、友人の前で大きな声で聞かれました。一人で使うと、言えるはずもなく、7000円程のポイントを折半する事となりました。もう少し配慮をしてほしかったです。ポイントは、私が過去に貯めたもので、今回の旅行のものではないのです。なのに、当たり前のように折半と言われた事で、友人にも感謝される事もなく、私は高い宿泊代を支払うこととなりました。  ポイントは、ポイントを持っている名前の方から引くのが当たり前です。あまりにかなしく、言葉に気を付けていただきたいと思います。  良かれと思ってポイントの使い方を教えてくらたのでしょうから、恨むことはありません。  ありがとうございました。

The dinner and breakfast were really delicious. During the breakfast dessert, I moved to the terrace, and the feelings were wonderful and healed. The welcome coffee and cookies were nice, and the lobby also had drinks and sweets prepared by itself. However, at the time of checkout payment, when I asked for another account with my friend, I heard a loud voice in front of my friend about whether to use the points alone or in half. If you use it alone, you can't say it, and it was decided to halve the point of about 7000 yen. I wanted you to consider a little more. The points are what I have accumulated in the past, not this trip. However, as a matter of course, I was paid half of the stay without being thankful by my friend. It is natural to draw points from the name that has the points. I want you to pay attention to the language. I'm sure I've been taught how to use points, so I don't have any regrets. Thank you very much.

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Facility・services

Property

Hotel de la Neige Higashi-kan

Address

Happō Wadano no Mori Hakuba-mura, Kitaazumi-gun, Nagano-ken, Japan [View map]

check-in / check-out time

15:00 / 11:00

CI/CO time may be different depending on plan.

Credit card

VISA/MASTER/AMEX/JCB/DINERS/NICOS/SAISON/DEBIT/UFJ/UC/DC

Number of guest rooms

28 room(s)

Restaurant

Please contact the hotels/ryokans directly for more details.
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Bath

The room has a Jacuzzi next to the windows. Relax with the murmuring of the forest and birds.

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Other facility information

Please contact the hotels/ryokans directly for more details.
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Information

Beauty treatment services are available in your room. (You can request a treatment in a different room for a charge of 1,000 yen per person.) We offer a variety of courses such as healing massage.

Wi-fi available
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Notice

No smoking inside the building, except for salon bar and a part of lobby
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Features

  • Bath tax
  • Children allowed
  • Room service
  • Transportation service
  • Parking area
  • Hot spring
  • Fresh hot spring
  • Room with outdoor spa
  • Public spa
  • Private spa
  • Indoor pool
  • Outdoor pool
  • Esthe/Spa facility
  • Fitness facility
  • Barrier free
  • 5 min walk from station
  • Pets allowed
  • Breakfast in room
  • Dinner in room
  • Open air bath
  • Night view
  • Ocean view
  • Cottage
  • Coupon

The accommodation features are general descriptions of the facility. The amenities and breadth of service will differ between each accommodation. For details, please confirm directly with the accommodation.

Access

Access by public transportation.

[From Tokyo area]
Tokyo Station → Nagano (Nagano Shinkansen, approx. 1 hour 30 minutes) → Nagano Station Higashi Exit (highway bus) → Hakuba Happō (approx. 70 minutes)
Approx. 3 hours
OR
Shinjuku Station → Matsumoto Station (JR Chuō Main Line, Limited Express. Azusa) Approx. 4 hours

[From Kansai area]
Shin Ōsaka Station → Nagoya Station (JR Tokaidō Shinkansen) → Matsumoto (JR Chuō Main Line) → Hakuba Station (JR Ōito Line)
Approx. 4 hours 30 minutes

[Note]
7 minutes' drive from JR Ōito Line, Hakuba Station.
5 minutes from the bus stop "Hakuba Happō" by car. 
Pick-up service available at request. (Booking required)

Happō Wadano no Mori Hakuba-mura, Kitaazumi-gun, Nagano-ken, Japan

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Contact the Relux concierge

Relux concierges will help you with anything you need. Feel free to contact us.

Concierge Online

+81-50-3066-0628

10:00-19:00
(JST Weekdays)

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