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Privacy Policy

This policy explains the guidelines regarding all of the personal information Loco Partners Inc. ("The Company") collects and uses. This policy's application is not limited to all services provided by Relux, but to all of the services provided by the Company.

1. Personal Information

Personal information refers to the following: name, birthday, age, gender, address, phone number, family members, hobby, preferences, email address, ID, IP address, timestamp, workplace, affiliation, work address, workplace phone number, credit card number, bank account, web history, worries, consultation history etc. Anything listed above or the combination of more than two of the information listed above will allow specific personal distinction.

2. Purpose of use of personal information

(1) Company uses personal information for the following purposes. 1.To provide Company's service and to send notifications regarding Company's services.
2.To request payment from the customers (whether the customer is registered as a Relux member or not) who used the services.
3.To contact, send information regarding the product/services, and send presents to customers.
4.To customize the services and advertisements according to the customers' age, occupation, gender, hobby, preferences etc.
5.To improve Company's services and take into consideration when developing new services.
6.To prevent usage that violates the terms and conditions of Company's services.
7.To gather statistical data, in a form that does not identify a specific individual, regarding Company's services.
(2) If there is a clause, regarding the usage of personal information other than the privacy policy within Company's website, the clause takes priority.

3. Limitation regarding the purpose of use

(1) Company must use the collected personal information within the boundaries of the purpose of use.
(2) When Company wants to use personal information outside the boundaries of the purpose of use, Company must obtain the consent of the person to whom the information belongs. However, the following cases are not included.
1.When based on the laws and regulations.
2.In cases it is necessary for the protection of human life or property, but it is difficult to obtain the consent of the person in question.
3.In cases it is necessary for promoting public health or healthy development of children, but it is difficult to obtain the consent of the person in question.
4.In cases it is necessary for cooperating with local and government organizations when passing laws or resolutions, but when obtaining the consent of the person in question could interfere with the process.

4. Information Collection

(1) Company collects personal information within the boundaries of the law and does not collect information in a matter that goes against the customer's will.
(2) When Company collects personal information indirectly, regarding the collected personal information, Company checks if the information was collected legally from the person in question.

5. Notification of the purpose of use when collecting personal information

(1) When Company collects personal information,The Company notifies or discloses the purpose of use.
(2) When the purpose of use is changed, Company notifies the customer or makes it public and obtains the consent of the customer.

6. Protection of personal information

Company will take appropriate action to keep accurate and updated personal information of the customers. It will also manage the personal information in a safe manner.

7. Consignment Supervision

There are cases when Company consigns the collected personal information. In those cases, necessary contracts will be signed and the Company will take appropriate measures to supervise the entrusted party.

8. Providing personal information to a third party

In principle, Company does not hand over the customers' personal information to a third party without the consent of the person in question. The Company provides personal information to third parties after obtaining the consent of the person in question after specifying and clarifying the purpose and party. However, this does not apply to the following cases.
1.When based on the laws and regulations.
2.In cases it is necessary for the protection of human life or property, but it is difficult to obtain the consent of the person in question.
3.In cases it is necessary for promoting public health or healthy development for children, but it is difficult to obtain the consent of the person in question.
4.In cases it is necessary for cooperating with local and government organizations when passing laws or resolutions, but when obtaining the consent of the person in question could interfere with the process.

9. Procedures for disclosing personal information

Company will respond without delay if the person in question wishes to know the purpose of use, or add, delete, or stop the use of personal information.
In the following cases, personal information cannot be disclosed partially or entirely.
1.When there is a possibility that disclosure could threaten the customer's or a third party's life, property and other rights.
2.When there is a chance disclosure could cause massive hindrance to Company's business.
3.When it could violate other laws and regulations.

10. Exclusion of liability

In the following cases, Company shall not be held liable for personal information provided to third parties.
1.When it is clear that the customer him/herself handed over his/her personal information through Company's services or other methods.
2.When a customer could be identified through the information input in Company's services.

11. Usage of statistical data

Company occasionally gathers statistical data, based on the collected personal information, in a form that does not identify a specific individual. Regarding the use of the statistical data that does not identify individuals, Company has no restrictions.

12. Regarding the use of cookies etc.

(1) When a customer uses the services of Company and partners of Company, the browser cookies of the customers will be automatically saved on the server.
(2) To match the customers' needs, there are cases in which Company uses information such as gender, occupation, age, and browser cookies to develop new services or improve existing ones.
(3) To make marketing more effective, Company analyzes information regarding customers. There are cases in which this information obtained from this analysis is handed over to advertisement agencies and third parties. However, specifying individuals will not be possible through the analysis.
(4) There are cases in which Company consigns third party companies to create or display ads on Company's website. In cases where third party companies set the cookies, the information will be saved on the third party companies' servers and will be treated according to their privacy policies.
(5) Customers could set whether or not they wish their cookie information to be used. Settings in most browsers are automatically set to allow the use of cookies but the settings could be changed. When cookie use is prohibited by a customer, there could be some limitations to the services. For example advertisements that require cookies will not be shown.

13. About privacy policy revisioning

There are cases Company revisions this Privacy Policy partially or entirely. Important changes will be notified on Company's website.

14. Enquiries

Enquiries regarding personal information.
【Web】 Please fill in this form.
【Mail】 Comodio Shiodome 4F 2-14-1, Higashi-Shinbashi, Minato-Ku, Tokyo, Japan 105-0021

Last Revised January 23, 2018
Loco Partners Inc.

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