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上諏訪温泉 しんゆ Kamisuwa Onsen Shinyu

Ryokan/Inn
  • Nagano > Kamisuwa・Shimosuwa・Okaya・Kirigamine・Utsukushigahara Kogen
  • Kamisuwa Onsen
Kamisuwa Onsen Shinyu / Nagano Kamisuwa・Shimosuwa・Okaya・Kirigamine・Utsukushigahara plateau 144

Overview

This is Kamisuwa Onsen Shinyu, a hidden gem of a hot spring inn that will heal your heart.

We hope you spend a luxurious moment having a merry adult experience in the city of Suwa that contains the hisotric Suwa Taisha and Takashima Castle.

The pride of Shinyu is the hot springs of beauty that will heal both heart and body. Pulling water from the Musui stream, its main pride is in the voluminous amount of hot water.

In the public spa with a view of Suwa Lake, there is art by professionals, semi-outdoor spa, and sauna; this space will make you feel as if the weariness of the day unwinds just by being there.

One may enjoy a serene time in a guest room while surrounded by the quietness of the lake. The rooms drenched in Japanese charm will help produce an extraordinary stay that is different from the everyday.

The meals that punctuate your stay are a crafted Japanese kaiseki "Mikozen" which are served in the private dining rooms. One can eat seasonally changing ingredients in meals that use the beautiful bounty of Suwa Lake and the food-rich bounty of Shinshu.

Embraced by silence while in love with the beautiful scenery, we hope you enjoy a stay that is slightly removed from your regular life and will purify your mind.      
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Rooms・Plans

  • Rooms (-)
  • Plan (-)

Review

Relux grade

Accommodations that represent their respective prefectures and that are worth visiting when you are in the area.

Overall Rating(67 reviews)

4.2/5

5

42%

4

40%

3

12%

2

6%

1

-%

 

Rooms3.9/5

Bath4.0/5

Breakfast4.1/5

Dinner4.2/5

Services4.5/5

Other Facilities3.8/5

Mr./Ms. T.N(38)

Total points

Stayed in

Room type

2019-11-23

Seaside Japanese Room

タオル類は浴場に設置して欲しい。 到着後、部屋が異常に暑かった。 部屋の洗面所のアメニティーが非常に少ない。 上記について、この価格帯の宿であれば対応していてほしかった。10000円台の宿なら我慢できるが一泊50000円で... Read more タオル類は浴場に設置して欲しい。 到着後、部屋が異常に暑かった。 部屋の洗面所のアメニティーが非常に少ない。 上記について、この価格帯の宿であれば対応していてほしかった。10000円台の宿なら我慢できるが一泊50000円でこれはない。

タオル類は浴場に設置して欲しい。 到着後、部屋が異常に暑かった。 部屋の洗面所のアメニティーが非常に少ない。 上記について、この価格帯の宿であれば対応していてほしかった。10000円台の宿なら我慢できるが一泊50000円でこれはない。

Mr./Ms. T.N(50)

Total points

Stayed in

Room type

2020-03-20

Japanese Room - Mountain Side

外に常に人が立っており、駐車場の案内が分かりやすくフロントまでのアテンドがあり丁寧だと感じました。 部屋は民家側の眺望のない所でしたが、予約時のお部屋の詳細に書かれていた通りでしたのでその点には全く不満はありません。しかしながら、私は呼吸... Read more 外に常に人が立っており、駐車場の案内が分かりやすくフロントまでのアテンドがあり丁寧だと感じました。 部屋は民家側の眺望のない所でしたが、予約時のお部屋の詳細に書かれていた通りでしたのでその点には全く不満はありません。しかしながら、私は呼吸器の持病があり煙草の煙が禁忌なので全館禁煙のこちらの宿を選んだのですが、どうも隣の部屋からトイレの換気扇を通じて煙草臭が入ってきます。その事を部屋のお電話でフロントに伝えるも、どうしようもできないといった様子で、お部屋の変更どころか謝罪すらありませんでした。翌日チェックアウトの際に、隣の部屋のトイレの電灯が点いたままで窓が開いている様子の写真も見せましたが、謝罪のみで何の補償もありません。このような宿は二度と利用したくないと感じました。 タバコがダメでこちらの宿を検討している方は、考え直した方が良いです。 お料理に関しては、夕朝食共に悪くないですが、特筆すべきことはありません。 温泉は、一部の電灯しか点いておらず薄暗いせいで雰囲気は良くありませんでした。ですが、暗いお陰で夜空に浮かぶ星々はよく見ることが出来ました。 折角の楽しい旅行が、宿選びを間違えると台無しになります。

I felt that people were always standing outside, and the parking lot information was easy to understand and there was an attendance to the front desk, so it was polite. The room had no view on the private house side, but as it was written in the details of the room at the time of reservation, I have no complaints about it. However, I had a respiratory illness and was contraindicated in smoking cigarettes, so I chose this inn that is completely non-smoking, but it seems that the smell of tobacco comes from the next room through the toilet ventilation fan. I told him about it by telephone in the room, but I couldn't do anything about it, and I didn't even apologize, let alone change the room. When I checked out the next day, I showed a photo of the window open with the electric light in the toilet in the next room turned on, but I just apologized and no compensation. I didn't want to use such an inn again. If you are not smoking and are considering this inn, you should reconsider. Regarding food, both dinner and breakfast are not bad, but there is nothing special to mention. The atmosphere of the hot spring was not good because only some lights were on and it was dim. However, I could see the stars floating in the night sky because of the darkness. A truly enjoyable trip will be spoiled if you make the wrong choice.

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Mr./Ms. T.I(50)

Total points

Stayed in

Room type

2020-03-04

Japanese Room Seaside

接客は素晴らしいなと感心させれました、常にお客様のことを見ている、洗練された接客でした。特に夕食の際に担当していただいた眼鏡をかけた男性スタッフ(名前を確認するべきでした)所作のきれいな事!!!!食事がより一層おいしく感じました。客室が寒い... Read more 接客は素晴らしいなと感心させれました、常にお客様のことを見ている、洗練された接客でした。特に夕食の際に担当していただいた眼鏡をかけた男性スタッフ(名前を確認するべきでした)所作のきれいな事!!!!食事がより一層おいしく感じました。客室が寒いと伝えますとヒーターを入れてくれたりと対応も完璧です。残念な部分を上げていくとその接客と対比して施設の経年劣化が目についたような気がします。大浴場の鏡の黒ずみ、客室の塗装部の剥がれ、他にはアメニティがビジネスホテル程度、客室の浴室とトイレが旅館イメージに合っていない印象を受けました。ただ、価格と比較いたしますと「間違いなく価格以上の旅館です」窓から眺める早朝の諏訪湖は大変美しく部屋自体も和室で日本人でよかったと感じることができました!また、夫婦で行かせていただければと考えております。

The customer service was impressive and impressive, it was a sophisticated customer service that always looked at the customer. Especially the male staff wearing glasses who had been in charge of dinner (the name should have been confirmed). ! ! ! The food felt even more delicious. If you tell us that the room is cold, you can turn on the heater and the response is perfect. When I raise the unfortunate part, I feel that the aging of the facility has become noticeable compared to the customer service. The impression was that the mirror in the large public bath was darkened, the painted part of the guest room was peeled off, the amenities were just like a business hotel, and the bathroom and toilet in the guest room did not match the inn image. However, when compared with the price, Lake Suwa in the early morning viewed from the window "It is definitely a ryokan more than the price" was very beautiful and the room itself was a Japanese-style room and I was able to feel that it was good for Japanese! In addition, we think that we can go by couple.

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Facility・services

Property

Kamisuwa Onsen Shinyu

Address

2 Chome-6-30 Kogandori, Suwa-shi, Nagano-ken  [View map]

check-in / check-out time

15:00 / 10:00

CI/CO time may be different depending on plan.

Credit card

VISA/MASTER/AMEX/JCB/DINERS/SAISON/UC/DC

Number of guest rooms

47 room(s)

Restaurant

Please contact the hotels/ryokans directly for more details.
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Bath

◆Healing tatami bath
The "Misui Stream" is a house natural stream of Kamisuwa Onsen Shinyu. To further enjoy this natural stream, we have also laid out anti-bacterial and mold resistant tatami. The tatami bath makes it hard to slip and one can be assured that even if one were to fall, it is difficult to be injured. The soles of ones feet will also be warm all the time.

◆Semi-outdoor spa
A unique hot spring at Kamisuwa Onsen that gets 75 tons of 61-degree water in 1 day. While watching the scenery of Suwa Lake, we hope you enjoy a healing time at a space surrounded in healing art.

◆Reservation semi-outdoor spa
These reservation baths are charged, but people who fit a following condition may bathe for free. 

※Conditions for free use of reservation spa※
 1. Persons needing an attendant to enter the bath.
 2. Persons conscience of their surgery scar etc.
 3. Disabled people.

Please do not hesitate to contact the front desk on the day of intended use if you are one of the people who fit this description. In addition, only persons who fit the above description are allowed to make a reservation by phone in advance.
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Other facility information

Please contact the hotels/ryokans directly for more details.
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Information

Please contact the hotels/ryokans directly for more details.
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Notice

・This plan does not cover the bath entrance fee (¥150).
・The outdoor spa of the public spa is a semi-outdoor spa with roof.
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Features

  • Bath tax
  • Children allowed
  • Room service
  • Transportation service
  • Parking area
  • Hot spring
  • Fresh hot spring
  • Room with outdoor spa
  • Public spa
  • Private spa
  • Indoor pool
  • Outdoor pool
  • Esthe/Spa facility
  • Fitness facility
  • Barrier free
  • 5 min walk from station
  • Pets allowed
  • Breakfast in room
  • Dinner in room
  • Open air bath
  • Night view
  • Ocean view
  • Cottage
  • Coupon

The accommodation features are general descriptions of the facility. The amenities and breadth of service will differ between each accommodation. For details, please confirm directly with the accommodation.

Access

Access by public transportation.

【Travel by train】
Get off at JR Chuo main line Suwa Station, 5 minutes by complimentary transport bus

2 Chome-6-30 Kogandori, Suwa-shi, Nagano-ken

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