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Hotel New Otani Osaka Hotel New Otani Osaka

City-centered Hotel
  • Osaka > Tanimachi ・ Osaka Castle Park
Hotel New Otani Osaka / Osaka Osaka Castle・Kyobashi・Eastern part of the city 122

Overview

Next to Osaka Castle Park surrounded by trees and water is Hotel New Otani Osaka. The hotel is an urban resort beloved by patrons for 25 years since it opened.

Guests are treated to a superb view of the Osaka Castle Park that changes its appearance with the seasons. The luxurious light-filled atrium-style lobby welcomes those who have arrived at the hotel. Your comfortable stay begins there. 

Despite the hotel being situated in the center of the city, the guestrooms offer incredible tranquility. Castle-view and city-view guestrooms are available along with various suites and a special guestroom with Japanese artworks. Enjoy a variety of unique guest rooms.

Many restaurants are located inside the hotel. Choose from cuisines ranging from Japanese to western-style to Chinese and enjoy superb meals and refined service. Relaxation spaces and fitness clubs are also available. Guests interested in bringing out their personal beauty and pursuing a healthy lifestyle can choose to stay at the New Otani Osaka for the sole purpose of pampering themselves.

A gorgeous view of nature and Osaka castle will make you forget that you are at the center of a metropolis. The hospitality that caters to your every need, these are what constitutes a luxurious hotel stay New Otani Osaka provides to each guest.
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Rooms・Plans

  • Rooms (-)
  • Plan (-)

Review

Relux grade

Accommodations that represent their respective local regions and that are worth visiting despite the distance.

Overall Rating(42 reviews)

4.5/5

5

50%

4

45%

3

5%

2

-%

1

-%

 

Rooms4.4/5

Bath3.7/5

Breakfast4.4/5

Dinner4.3/5

Services4.4/5

Other Facilities4.2/5

Mr./Ms. H.Y(50)

Total points

Stayed in

Room type

：

：

：

Customer Reviews

Rooms5/5

Bath3/5

Breakfast4/5

Dinner-

Services4/5

Other Facilities3/5

2020-02-07

Superior Twin (Osaka-Castle-view)

大阪城を真正面に見れた部屋は大変良かったです。設備等の古さは否めませんが、それを上回る景色でした。大阪城を見ながらルームサービスでの朝食は良かったです。接客も流石、ニューオオタニでした。

The room that saw Osaka Castle right in front was very good. The age of the facilities cannot be denied, but the scenery exceeded it. Breakfast by room service was good while looking at Osaka Castle. The customer service was definitely New Otani.

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Mr./Ms. H.I(52)

Total points

Stayed in

Room type

：

：

：

Customer Reviews

Rooms4/5

Bath3/5

Breakfast4/5

Dinner-

Services5/5

Other Facilities4/5

2020-02-07

Superior Single

2/7,8日両日大変お世話になりました。一人での宿泊でドキドキしましたがチェックインのときの担当して頂いた方お名前を覚えていないのですが、優しくスムーズに手続きをしていただきました。又、外出して帰ってきた時も名前とルームナンバーも先に言って... Read more 2/7,8日両日大変お世話になりました。一人での宿泊でドキドキしましたがチェックインのときの担当して頂いた方お名前を覚えていないのですが、優しくスムーズに手続きをしていただきました。又、外出して帰ってきた時も名前とルームナンバーも先に言っていただき、その上“コンサートいかがでしたか？”とさり気なくお声掛けいただき有り難うございました。次回も又お世話になると思います。その時はどうぞ宜しくお願いします。

Thank you very much for both 2/7, 8th. I was thrilled by staying alone, but I did not remember the name of the person in charge at the time of check-in, but the procedure was gentle and smooth. Also, when I went out and came back, I had you say my name and room number first, and thank you casually saying "How was the concert?" I think you will take care again next time. At that time thank you.

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Mr./Ms. M.T(Private)

Total points

Stayed in

Room type

：

：

：

Customer Reviews

Rooms5/5

Bath5/5

Breakfast3/5

Dinner-

Services5/5

Other Facilities5/5

2020-01-27

Superior Single

とても気持ち良く過ごす事ができました。お部屋もタウン側ではありましたが良かったですし、接客面においても気持ち良かったです。 出掛ける前に、戻ってきてから食べようと思いSATSUKIでケーキを買ったのですが、フォークを付けてもらうのを忘れた... Read more とても気持ち良く過ごす事ができました。お部屋もタウン側ではありましたが良かったですし、接客面においても気持ち良かったです。 出掛ける前に、戻ってきてから食べようと思いSATSUKIでケーキを買ったのですが、フォークを付けてもらうのを忘れたなぁ…と思って出掛けようとしたら、フロントでフォークを部屋まで届けてくれるとの事でした。 部屋に戻ると本当にフォークが届いていて感動しました。 きちんときれいに置かれていました。 バスルームも私が色々と置きっぱなしにしていた物をきれいに置かれていてありがとうございました。 朝食ビュッフェは、期待値が高まり過ぎていたせいか少し何か物足りなさを感じてしまいました。 他の口コミに古い建物とありましたが、私は歴史を感じると思いました。 5月にまた利用しようと思っています。チェックアウト時に予約すれば良かったかもしれませんが、直接の予約がお得なのか、どこかのサイトを経由した方がお得なのかわからず結局まだ予約してませんが、近く予約させて頂きます！！

I was able to spend very comfortably. The room was also on the town side, but it was good, and it was pleasant in terms of customer service. Before going out, I came back and tried to eat and bought a cake at SATSUKI, but I forgot to have a fork attached. If I thought about going out, I will deliver the fork to the room at the front desk I did it with. When I returned to my room, the fork arrived and I was impressed. It was neatly placed. Thank you very much for the bathroom, where I kept everything I had left in place. The breakfast buffet felt a little unsatisfactory probably because the expectation was too high. Another word of mouth was that of an old building, but I thought I felt history. I will use it again in May. It might have been nice to make a reservation at checkout, but I do not know if it is advantageous to make a direct reservation or it is better to go through some site, but after all I have not made a reservation yet, but let me make a reservation nearby You will! !

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Facility・services

Property

Hotel New Otani Osaka

Address

1-4-1 Shiromi, Chuo-ku, Osaka-shi, Osaka　[View map]

check-in / check-out time

14:00 / 12:00

CI/CO time may be different depending on plan.

Credit card

VISA/MASTER/AMEX/JCB/DINERS/NICOS/銀聯/SAISON/UFJ/UC/DC

Number of guest rooms

525 room(s)

Restaurant

　◆Sky Lounge "Four Seasons"（18th floor）
Enjoy a cocktail or your other favorite drink while you look out on the lights of the city and Osaka Castle.

◆All Dining "SATSUKI"（1st floor）［Weekdays 7：00am〜10：00am / Saturday・Sunday・Holidays 7：00am〜11：00am］
Enjoy a "SUPER BREAKFAST" to start your day right. There is homemade bread and omelets made before you eyes. There is fun in selecting from our buffet of over 100 items.※Breakfast Buffet Adults  ¥3,300 / Children ¥1,800　（Taxes・Service Charges are separate）
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Bath

Please contact the hotels/ryokans directly for more details.
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Other facility information

Our indoor pool, outdoor pool (summer only), athletic gym, sauna, bathing area, beauty salon, and massage room are available for you to use. These are only open to members and overnight guests so you can worry less about crowds.
When the weather is dreary or you need to refresh before your meal please let us know. (Most facilities are 3500 yen *Tax is separate）

Information for outdoor pool "Jo-POOL" (Day pool):

Operating period: Saturday, July 13, 2019-Sunday, September 8
Opening hours: 9:00 to 17:30 (final entry 16:30)
*Please see the hotel website for details such as rates.
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Information

＜Gold Key Service guidance＞

For those who stay in the suite rooms or the executive floor the following
 services are available.
Welcome Drink Service（8：30am～8：30pm）
Morning Coffee Service（6：00am～8：00am）
1 Drink Service in Sky Lounge（～7：00pm）

Free entrance into fitness lounge in early morning
  *Only the person him/herself and the guests who stay in the same room may use it.
  *Early morning hours are from 7:00am~10:00am only.
  *Only for those over the age of 18.
  *Excluded from time above, the entry fee is 50%OFF.
Shoe-shine service（24 hours）
Quick Laundry service（Normal price）
※We accept laundry till 3:00pm and will deliver by 7:00pm
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Notice

・On January 1st, 2017 a Osaka lodging tax was added.
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Features

  • Bath tax
  • Children allowed
  • Room service
  • Transportation service
  • Parking area
  • Hot spring
  • Fresh hot spring
  • Room with outdoor spa
  • Public spa
  • Private spa
  • Indoor pool
  • Outdoor pool
  • Esthe/Spa facility
  • Fitness facility
  • Barrier free
  • 5 min walk from station
  • Pets allowed
  • Breakfast in room
  • Dinner in room
  • Open air bath
  • Night view
  • Ocean view
  • Cottage
  • Coupon

The accommodation features are general descriptions of the facility. The amenities and breadth of service will differ between each accommodation. For details, please confirm directly with the accommodation.

Access

Access by public transportation.

[Customers traveling by train]
JR Osaka Loop Line: Get off at Osaka Castle Park Station, about 3 minutes on foot
Osaka Metro Nagahori Tsurumi Ryokuchi Line: Get off at Osaka Business Park Station, about 3 minutes on foot
Each line, get off at Kyobashi Station: about 8 minutes on foot

1-4-1 Shiromi, Chuo-ku, Osaka-shi, Osaka

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In response to the outbreak of Novel Coronavirus(COVID-19), business hours of our customer suppourt will be changed as below.
■Business hours:10:00～18:00
In addition, Relux online concierge service will be closed temporarily.
We deeply apologize for the inconvenience this may cause, and thank you for your understanding.

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