Countermeasures for COVID-19
Hand sanitizer provided
Ensure Social Distancing
Guidelines for employees
Guidelines for guests
Countermeasures for COVID-19
- Hand sanitizer provided
- Hand sanitizers are available in public areas
- High contact points (door handles, remote controls, tables, etc) in guest rooms are sanitized during room cleaning.
- High contact areas in publice spaces (elevator buttons, handrails, etc) are disinfected and maintained frequently.
- Guest rooms are ventilated before and after each guest use.
- Public areas are ventilated frequently.
- Ensure Social Distancing
- Social distancing is ensured by installing physical barriers, such as clear plastic sneeze guards.
- Social distancing is ensured by changing restaurant layout or installing partition.
- Buffect style service is replaced by set menu at dining areas.
- Dining options in room or private dining room available.
- Capacity is limited in public bath areas.
- Guidelines for employees
- Our staff conduct hand washing, gargling, and face mask application.
- Our staff undergoes daily health check.
- Guidelines for guests
- Wearing a face mask, hand washing, and gargling is required.
- To ensure safety of all guests and emplyees, please kindly be advised that guests who failed temperature checks may not be allowed to enter and stay at the property.
Notice from the hotel
From the perspective of ensuring the safety and security of all our customers, we ask for your cooperation in completing the "Advance Health Check Sheet" after making a reservation. Please access the URL below at least 7 days before your visit. URL -> https://mt-hr.com/healthcheck/kmh.html
A quiet area of Karuizawa in the embrace of a lush green forest, it is here that the Karuizawa Marriott Hotel was born in July 2016: the fifth Marriott hotel in Japan. The rooms hold the key of the gentle warmth of the trees as Karuizawa does. We welcome our guests with warm, cleanly rooms so that their bodies and minds may be released from the hustle and bustle of their busy daily lives. The adult’s time off is colored by cooking made with plenty of local ingredients. Our open restaurant serves farm-to-table vegetables, ingredients particular to Shinshu (an old name for Nagano) and aged meats that are in style. The real pleasure of this hotel is that though it is an international chain, you can enjoy hot springs where you can be surrounded by pure fresh air and gaze up at a beautiful starry sky. The waters will ease your mind and wash away the exhaustion of your travels. The resort life exists alongside nature changing with the seasons and the elegant streets of Naka-karuizawa. Experience a pleasant and high-quality time and space.
- Rooms (-)
- Plan (-)
Accommodations that represent their respective prefectures and that are worth visiting when you are in the area.
Overall Rating(16 reviews)
Karuizawa Marriott Hotel
4339 Nagakura, Kitasakugun Karuizawamachi, Nagano [View map]
check-in / check-out time
15:00 / 11:00
CI/CO time may be different depending on plan.
Number of guest rooms
Information on changes in restaurant / lounge opening hours and delivery method: Please note that the following changes will be made for the time being. Breakfast: 7: 00-10: 00 (L.O.) set meal Lounge: 11: 00 ~ 21: 00 (L.O.) Dinner: 17: 30 ~ 20: 30 (L.O.) Course / A la carte In-room dining: 7: 00 ~ 21: 00 (L.O.) Grill & Dining G Weekdays 7: 30-22: 00 Sat / Sun / Holidays 7: 00-22: 00 <Opening hours> Dining area / Breakfast 7: 30-11: 00 (Saturday / Sunday / Holidays 7: 00-), Lunch 11: 30-14: 30 (LO14: 30), Dinner 17: 30-21: 00 (LO21: 00) In addition to local and Shinshu meat and river fish carefully selected by the head chef, vegetables delivered from contract farms, aged meat of the topic is dynamically prepared and served at an open dining room with an open kitchen ..Read moreClose
Business will resume from 15:00 on June 11th. Large public bath/Open-air bath <Business hours> 15:00-24:00 An open-air bath and a large public bath in the image of Shiraito Falls in Karuizawa. A hot spring bath surrounded by the refreshing air and overlooking the beautiful starry sky will heal the tiredness of your trip.Read moreClose
Other facility information
Notice of hotel reopening due to cancellation of emergency declaration: Thank you for using Karuizawa Marriott Hotel. We have decided to resume operations from May 30 (Saturday) following the cancellation of the emergency situation declaration due to the spread of new coronavirus infection on Thursday, May 14 in Nagano Prefecture. At the time of reopening business, the hotel keeps the hygiene management thorough and avoids the hygiene management. Priority is given to efforts to ensure customer safety, such as health management of employees. We will aim to provide services. *The fitness center will be closed for the time being.Read moreClose
<Customers who have already made a reservation> Thank you for your reservation. To prevent the spread of new coronavirus infection and to ensure the safety and security of all our customers, we ask for your cooperation in completing the "Advance Health Check Sheet" before arrival. We appreciate your input at least 7 days before your visit. Please download from the following. https://mt-hr.com/healthcheck/kmh.htmlRead moreClose
The plan includes consumption tax and service charge. The charge does not include onsen tax(150JPY)Read moreClose
- Bath tax
- Children allowed
- Room service
- Transportation service
- Parking area
- Hot spring
- Fresh hot spring
- Room with outdoor spa
- Public spa
- Private spa
- Indoor pool
- Outdoor pool
- Esthe/Spa facility
- Fitness facility
- Barrier free
- 5 min walk from station
- Pets allowed
- Breakfast in room
- Dinner in room
- Open air bath
- Night view
- Ocean view
The accommodation features are general descriptions of the facility. The amenities and breadth of service will differ between each accommodation. For details, please confirm directly with the accommodation.
Access by public transportation.
From TOKYO Tokyo Station —> (Hokuriku Shinkansen) —> Karuizawa Station —> Shinano Railway —> Naka-Karuizawa Station (approx. 1hr 5min) *Approx. 5min by taxi from Naka-Karuizawa Station *Approx. 15min by taxi from Karuizawa Station Please check the website for pickup services https://www.karuizawa-marriott.com/access.html
4339 Nagakura, Kitasakugun Karuizawamachi, Nagano
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