季楽京都東山（和紙の宿七十七東山邸） Kiraku Kyoto Higashiyama (Nazuna Kyoto Higashiyama)

Name: Kiraku Kyoto Higashiyama (Nazuna Kyoto Higashiyama)
Rating: 4.8

Townhouse Go To トラベル対象

Kyoto > Gion ・ Higashiyama

Kiraku Kyoto Higashiyama (Nazuna Kyoto Higashiyama) / Kyoto Gion・Higashiyama 21

Countermeasures for COVID-19

Hand sanitizer provided
Disinfection
Ventilation
Ensure Social Distancing
Guidelines for employees
Guidelines for guests

View details

: Hand sanitizer provided
: Hand sanitizers are placed in all guest rooms

: Disinfection
: High contact points (door handles, remote controls, tables, etc) in guest rooms are sanitized during room cleaning.

: Ventilation
: Guest rooms are ventilated before and after each guest use.

: Ensure Social Distancing
: Contact-less check in/ in-room check in available
: Dining options in room or private dining room available.

: Guidelines for employees
: Our staff conduct hand washing, gargling, and face mask application.
: Our staff undergoes daily health check.

: Guidelines for guests
: Wearing a face mask, hand washing, and gargling is required.
: To ensure safety of all guests and emplyees, please kindly be advised that guests who failed temperature checks may not be allowed to enter and stay at the property.
: Occupancy is modified to avoid high contact and remain social distancing.

Notice from the hotel

We would like to express our sincere gratitude for your continued support of our new coronavirus infection.
The Nazuna Group considers the health and safety of customers and employees as the first countermeasure against infectious diseases caused by the new coronavirus, and has taken the following measures so that customers can use it with peace of mind. We are. We kindly ask for the understanding and cooperation of our customers.

[Efforts in public space]

1. Expansion of alcoholic disinfectant solution
We are expanding the disinfectant solution at receptions and restrooms, and we are working to create an environment that is more convenient for customers.

2. Strengthening of regular disinfection
We properly disinfect alcohol such as door knobs, doors, handrails of stairs, doors of restrooms, etc. that are frequently touched by customers.

3. Wearing a mask when serving customers
Considering the health and safety of our customers and public health, our staff members wear masks.

4. Confirmation of health condition for hotel guests
At check-in, we will fill out a questionnaire regarding health condition and confirm the transit point to arrive at the hotel.

[Efforts for employees]

1. Wearing masks when going to and from work
We distribute masks to employees of the Group and obligate them to wear masks when going to and from work.

2. Physical condition check when going to work
When employees go to work, we thoroughly check the temperature and disinfect their hands. Employees who have a fever of 37.5 degrees or more and who are not in good physical condition will stay at home until two days have passed since their recovery.

3. Addition of alcohol disinfectant in the back space
We have added alcohol disinfectant so that you can always disinfect your fingers after entering the office or using the restroom.

4. Maintenance of management system for people with poor physical condition

We have introduced a system for managing the standards of behavior and the health condition of employees when they are in poor physical condition.

5. Voluntary refrain from going out and attending meetings without urgently
Prohibiting employees from unnecessary and urgent business trips, prohibiting overseas travel, attending meetings and events where large numbers of unspecified people gather, and attending meals and meetings at work sites We are instructing you to refrain from.

6. Implementation of staggered work
Around the administrative department, we carry out commuting and remote work avoiding busy hours to prevent infection.

Request to customers

・We ask for your cooperation in alcohol disinfection when visiting the facility so that customers can use this facility with peace of mind.

・We apologize to those who have a fever or who are not feeling well, but please refrain from visiting.

・During the body temperature inspection upon arrival, if the temperature is 37.5 degrees or higher, you may be refused to stay at this facility or to stay at another facility operated by our company.

・If you feel unwell, please tell the staff near you.

・We are taking measures to protect the safety of guests and staff. As a result, some services, equipment and amenities may be reduced or unavailable.

*The above may be updated in the future according to the policy of the Japanese government and related organizations. In that case, we will inform you again.

Overview

Kiraku Kyoto Higashiyama is a whole rented ryokan with theme of washi paper which stands quietly in the back alley near the Shirakawa river which runs through Higashiyama of Kyoto.
It faces the nationally designated cultural property, the then Namikawa-tei which was built during the Meiji era. The lounge which looks over the Japanese garden made by the hands of the 7th generation Ogawa Jihei, the white and red ume washi art which decorates the bedroom and the semi open air bath of Shigaraki which is nestled in the inner garden are all exceptional even in Kyoto.

The hotel is located at 3 minutes walk from Higashiyama station and is near the Heian shrine, Nanzen-ji, Shorenin and Chionin which are all Kyoto's scenic spots. If you extend a little more, there will be the elegant Gion of the ancient city.

How about a sip of sake at the bar counter where you may view the Japanese garden while feeling the slow flow of time?

A stay in Kyoto of satisfaction will be offered.

Rooms・Plans

Rooms (-)
Plan (-)

Review

Relux grade

Accommodations that represent their respective prefectures and that are worth visiting when you are in the area.

Overall Rating(4 reviews)

75%

25%

Rooms4.8/5

Bath3.3/5

Breakfast5.0/5

Dinner-

Services4.8/5

Other Facilities4.0/5

Mr./Ms. K.S(50)

Total points

Stayed in

Room type

：

Rooms4/5

Bath4/5

Breakfast5/5

Dinner-

Services4/5

Other Facilities3/5

2020-07-04

Kiraku Kyoto Higashiyama

この度は大変お世話になりました。コロナ禍にあってチェックイン、チェックアウトも従来と異なる方法に変えたと伺いました。電話でのチェックイン、予めご連絡頂いていたお陰で難なく宿泊できました。 Uber eatsでデリバリーをお願いしようと... Read more この度は大変お世話になりました。コロナ禍にあってチェックイン、チェックアウトも従来と異なる方法に変えたと伺いました。電話でのチェックイン、予めご連絡頂いていたお陰で難なく宿泊できました。 Uber eatsでデリバリーをお願いしようとしたところWebサイトに記載の住所では位置検索できず、フロントの方に試して頂き、検索可能な住所を教えていただきました。無事に美味しいお料理を調達でき、友人との記念日旅行を充実したものにできました。フロントの方には色々ご相談し、その度に丁寧にご対応いただきました。ありがとうございました。気になった点。トイレ、洗面所、お風呂の脱衣所が一緒なので、大勢で宿泊すると同時に使えないので不便かと思います。男女で一棟お借りする場合は注意が必要です。キッチンのフキンがないので、手を拭くのも、お皿を拭くのも、ティッシュか、自分たちで準備したタオルでした。紙のフキンをご準備いただけると助かります。また、ウェブサイトではパジャマがあるように記載されていますが、実際にはありません。事前のご連絡で承知しておりましたが、サイトの記載を改めておいた方が良いと思います。

Thank you very much for this time. I heard that you changed check-in and check-out to a different method due to the coronary disaster. We were able to stay without difficulty thanks to the check-in by telephone and the fact that we had you contact us in advance. When I tried to request delivery using Uber eats, I couldn't search the location with the address listed on the website, so the front desk tried it and told me the searchable addresses. We were able to successfully procure delicious food and enhance our anniversary trip with friends. We asked the front desk for various consultations, and each time we responded carefully. Thank you very much. I was interested. I think it's inconvenient because I can't use it at the same time as many people stay because the toilet, washroom, and bath changing room are all together. Be careful when renting a single building for men and women. I didn't have a kitchen towel, so I used to wipe my hands, wipe the dishes, a tissue or a towel I prepared. We would appreciate it if you could prepare a paper fukin. Also, although the website states that there is pajamas, it does not. As I knew from the contact in advance, I think it is better to change the description on the site.

Read in English Original Text

Mr./Ms. Y.H(20)

Total points

Stayed in

Room type

：

Rooms5/5

Bath2/5

Breakfast-

Dinner-

Services5/5

Other Facilities5/5

2020-03-25

Kiraku Kyoto Higashiyama

急な京都旅行で使用させていただきましたが立地もとてもよくアクセスしやすいところです！観光地もすぐそこで基本的に歩いて移動できる距離でしたので素晴らしかったです。お部屋もとても綺麗でアメニティも充実しておりましたがパジャマ、浴衣など室内着が無... Read more 急な京都旅行で使用させていただきましたが立地もとてもよくアクセスしやすいところです！観光地もすぐそこで基本的に歩いて移動できる距離でしたので素晴らしかったです。お部屋もとても綺麗でアメニティも充実しておりましたがパジャマ、浴衣など室内着が無いことは記載されていなかったので当日行ってからないことに気づき少し残念だと思いました。今後は記載すべきかと思います。またお風呂の浴槽を掃除されていないのか一度親をためた際に前の方の毛がたくさん浮いていたのが気持ち悪くとても残念でした。もう少し清掃の徹底をお願いしたいです。でもそれ以外はとても素晴らしかったのでまたぜひ利用したいと思いました。

I used it for a sudden Kyoto trip, but the location is very good and easy to access! The sightseeing spot was just right, so it was basically within walking distance. The room was very clean and the amenities were substantial, but it was not mentioned that there was no indoor clothes such as pajamas and yukata, so I realized that I did not go on the day and thought it was a bit disappointing. I think it should be described in the future. In addition, it was disappointing and very disappointing that a lot of hair on the front was floating when the parents were accumulated once if the bath tub was not cleaned. I'd like to ask for more thorough cleaning. But other than that, it was so wonderful that I wanted to use it again.

Read in English Original Text

Mr./Ms. D.A(44)

Total points

Stayed in

Room type

：

Rooms5/5

Bath4/5

Breakfast5/5

Dinner-

Services5/5

Other Facilities5/5

2018-11-03

Kiraku Kyoto Higashiyama

初めて利用させていただきました。急な要望にもお応えいただき、母の喜寿のお祝いで、お祝いをいただきありがとうございました。ただ母が高齢であるので、お風呂で身体を洗う際、椅子などがあればよかったかなと思います。また機会があれば利用さ... Read more 初めて利用させていただきました。急な要望にもお応えいただき、母の喜寿のお祝いで、お祝いをいただきありがとうございました。ただ母が高齢であるので、お風呂で身体を洗う際、椅子などがあればよかったかなと思います。また機会があれば利用させていただきます。ありがとうございました。

I used it for the first time. Thank you for your celebration in response to sudden requests and celebrations of Mother's Kiyoshi. Just because my mother is old, I wish I had a chair when washing my body in the bath. I will also use it if I have the opportunity. Thank you very much.

Read in English Original Text

All Reviews

Facility・services

: Property

Kiraku Kyoto Higashiyama (Nazuna Kyoto Higashiyama)

: Address

379-2 Horiikecho, Higashiyama-ku Kyoto 605-0038　[View map]

: check-in / check-out time

15:00 / 10:00

CI/CO time may be different depending on plan.

: Credit card

VISA/MASTER/AMEX/JCB/DINERS/銀聯

: Number of guest rooms

1 room(s)

Restaurant

Izumisen, catered vegetarian cuisine

Delivery time from 8:00am-8:30am in the morning
Bookings by 2 days before
The breakfast cancellation will be 100% from 16:00 the day before your stay

Bath

Please enjoy a luxurious time in the Kyomachiya suite with an open air bath
*The open air bath in the room is not a hot spring

Other facility information

At Kiraku we renovate attractive traditional houses that are interspersed around Japan into accommodation facilities and while offering an accommodation experience like no other, we tackle on the preservation and on practical use of the old houses of Japan.

Information

Efforts concerning the prevention of the new corona virus

[Efforts in public space]

1. Expansion of alcoholic disinfectant solution We are expanding the disinfectant solution at receptions and restrooms, and we are working to create an environment that is more convenient for customers.

2. Strengthening of regular disinfection We properly disinfect alcohol such as door knobs, doors, handrails of stairs, doors of restrooms, etc. that are frequently touched by customers.

3. Wearing a mask when serving customers Considering the health and safety of our customers and public health, our staff members wear masks.

4. Confirmation of health condition for hotel guests At check-in, we will fill out a questionnaire regarding health condition and confirm the transit point to arrive at the hotel.

[Efforts for employees]

1. Wearing masks when going to and from work We distribute masks to employees of the Group and obligate them to wear masks when going to and from work.

2. Physical condition check when going to work When employees go to work, we thoroughly check the temperature and disinfect their hands. Employees who have a fever of 37.5 degrees or more and who are not in good physical condition are waiting at home until two days have passed since their recovery.

3. Addition of alcohol disinfectant in the back space We have added alcohol disinfectant so that you can always disinfect your fingers after entering the office or using the restroom.

4. Maintenance of management system for people with poor physical condition We have introduced a system for managing the standards of behavior and the health condition of employees when they are in poor physical condition.

5. Voluntary refrain from going out and attending meetings without urgently Prohibiting employees from unnecessary and urgent business trips, prohibiting overseas travel, attending meetings and events where large numbers of unspecified people gather, and attending meals and meetings at work sites We are instructing you to refrain from.

6. Implementation of staggered work Around the administrative department, we carry out commuting and remote work avoiding busy hours to prevent infection.

Request to customers

・During the body temperature inspection upon arrival, if the temperature is 37.5 degrees or higher, you may be refused to stay or asked to stay at another facility operated by our company.

・If you feel unwell, please tell the staff near you.

・We are taking measures to protect the safety of guests and staff. As a result, some services, equipment and amenities may be reduced or unavailable.

Notice

If you plan to arrive after the check-in reception time (21:00), please make contact beforehand.
If of use of 3 people or more, there will be futons laid out in the room
If you would like additional breakfast the next day, you will need to make a reservation by 16:00 the day before.
The rooms are no-smoking. Please smoke at the designated area.
There is no exclusive parking area, therefore if you are coming by car, please use the nearby coin operated parking area.

Features

Bath tax
Children allowed
Room service
Transportation service
Parking area
Hot spring
Fresh hot spring
Room with outdoor spa
Public spa
Private spa
Indoor pool
Outdoor pool
Esthe/Spa facility
Fitness facility
Barrier free
5 min walk from station
Pets allowed
Breakfast in room
Dinner in room
Open air bath
Night view
Ocean view
Cottage
Coupon

The accommodation features are general descriptions of the facility. The amenities and breadth of service will differ between each accommodation. For details, please confirm directly with the accommodation.

Access

Access by public transportation.

By train
3 minutes walk from Higashiyama, Kyoto city subway Tozai line

By bus
3 minutes walk from Jingumichi, municipal bus

By taxi
18 minutes by taxi from Kyoto station

379-2 Horiikecho, Higashiyama-ku Kyoto 605-0038

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