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しこつ湖鶴雅リゾートスパ 水の謌 Lake Shikotsu Tsuruga Resort Spa MIZU NO UTA

Resort Go To トラベル対象
Lake Shikotsu Tsuruga Resort Spa MIZU NO UTA / Hokkaido Shikotsuko・Chitose・Tomakomai 28

Countermeasures for COVID-19

  • Hand sanitizer provided
    Hand sanitizer provided
  • Disinfection
  • Ventilation
  • Ensure Social Distancing
    Ensure Social Distancing
  • Guidelines for employees
    Guidelines for employees
  • Guidelines for guests
    Guidelines for guests

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Surrounded by pristine forests, Hokkaido's mysterious lake Shikotsuko.
It is also designated as Shikotsu Toya National Park, approximately 1 hour by car from Sapporo, and approximately 30 minutes by car from Shin Chitose Airport, the gateway to the sky.茌 was born.

Focusing on water, which is the source of life, we totally produce health and beauty from all aspects such as hot springs, beauty treatment, fitness, walking, eating, and sleeping.

This hot spring resort hotel offers a new style with the theme of healing and health.

*please be aware*
About meals:
Depending on the situation, the content and style of the meal and the restaurant venue may be changed from those listed in the plan.
We apologize for the inconvenience, and we appreciate your understanding and cooperation.      
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  • Rooms (-)
  • Plan (-)


Relux grade

Accommodations that represent their respective prefectures and that are worth visiting when you are in the area.

Overall Rating(24 reviews)


















Other Facilities4.0/5

Mr./Ms. N.L(Private)

Total points

Stayed in


The service was less than my expectation.

The service was less than my expectation.

Mr./Ms. A.T(46)

Total points

Stayed in

Room type


Japanese and Western-style Room

先に悪かった点から。 1.入り口で数人の年配男性がおしゃべりをしていて、かなり近くまで車を寄せないとおしゃべりを止めなかった。お客様を待つ姿勢ではないです。いきなり不快。 2.夜にフロントにいた中年男性に自動販売機はあるか聞いた時に「下... Read more 先に悪かった点から。 1.入り口で数人の年配男性がおしゃべりをしていて、かなり近くまで車を寄せないとおしゃべりを止めなかった。お客様を待つ姿勢ではないです。いきなり不快。 2.夜にフロントにいた中年男性に自動販売機はあるか聞いた時に「下にあります」しか言わなかった。普通は下の階の○○の横にあります。と大まかな場所まで説明するものです。これは接客業でなくてもあたりまえの常識ではありませんか?不親切で驚きました。 3.ラボのスイーツの持ち帰りを予約してたが、チェックアウト後、スイーツを持ってこなくて、かなり待たされた。本当に用意していたのかと思いました。 4.部屋はきれいでしたが、ちょっと暑かったです。 少し窓を開けて寝ましたが、暑いのか寒いのかわからない感じになり、寢れませんでした。空調の融通が効かないのは辛かったです。 どこの鶴雅施設でもそうですが、鶴雅の若くない男性従業員は総じて話し方や態度が悪いのは何故なのかと。若い方は感じが良いのに足を引っ張る年配者です。無駄に高い鶴雅プライドでしょうか?時代錯誤だなといつも思いますけれど。 鶴雅の中でも水の謌は接客が良い方と感じました。 良かった点 1.料理は良かったです。ビュッフェにしてはとても味が良かったです。盛り付けも考えられていて、コロナで大変な中の頑張りに感心しました。 たくさんある小分けの食器も、溜まることなくそつなく下げてくれました。快適に食事ができました。 2.夕食前にラボにケーキを見に行きたくロビーに出たら、ひとりの年配男性が、距離があったのに場所まで案内してくれました。この方はとても感じの良い親切な紳士でした。 3.露天風呂のお湯がトロっとしていて良かったです。シャワーの出も勢いがあってストレスなく、ドライヤーも風力のある良い物でした。細かい不満が積み重なると大きなストレスになりますが、それが無かったです。 全体的には、支笏湖周辺自体があまり活気もなく店もなく閉めていて、天気が悪いと散策も出来ず、つまらないかなと思いますので、もう少し宿泊者が館内で楽しめる工夫があっても良いかと思います。ただ、コロナで大変な中、食事内容や従業員の方の頑張りはとても良かったです。みなさんの苦労が伺え心苦しくなるくらいでした。 早く安心な日々が戻るように祈ります。

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Mr./Ms. S.M(53)

Total points

Stayed in

Room type


Japanese Western style room with open-air bath (onsen)

コロナ禍、手間の掛かる対応大変だと思います。 ただ、夕食の案内が残念だったかなという印象です。宿泊者の組数や人数が、夕食会場のテーブル数、席数では賄いきれない数だったのではと思いました。その分、快適さが損なわれた感じがしました。 今... Read more コロナ禍、手間の掛かる対応大変だと思います。 ただ、夕食の案内が残念だったかなという印象です。宿泊者の組数や人数が、夕食会場のテーブル数、席数では賄いきれない数だったのではと思いました。その分、快適さが損なわれた感じがしました。 今回の旅行では、いくつかのホテルを転々としましたが、水の謌さんは、コロナ感染症対策をとっている安心して利用できる施設でした。

I think it's difficult to deal with corona damage. However, the impression is that the dinner information was disappointing. I thought that the number of guests and the number of guests could not be covered by the number of tables and seats at the dinner venue. That's why I felt that my comfort was compromised. In this trip, I went to several hotels, but Mr. Susumu Mizu was a facility that I could use with peace of mind while taking measures against corona infections.

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Lake Shikotsu Tsuruga Resort Spa MIZU NO UTA


Shikotsukoonsen, Chitose, Hokkaido Prefecture, Japan ‎ [View map]

check-in / check-out time

15:00 / 10:00

CI/CO time may be different depending on plan.

Credit card


Number of guest rooms

53 room(s)


Meals and restaurants are available.
Please check the plan details for details.

Dinner venue:
Healthy buffet “AMAMUM”
A new style of healthy buffet that offers carefully selected ingredients such as delicious vegetables, seafood, and meat under the theme of “healthy deliciousness”.

Cooking tea house "Ten no Uta"
You can enjoy the chef's pride in Japanese cuisine using seasonal ingredients from Hokkaido.

The room
With plenty of seasonal ingredients from the four seasons, you can enjoy a special bowl carefully selected in the room.

Breakfast venue:
Buffet at healthy buffet "Amum"
Japanese set meal at the cooking tea house "Ten no Uta"

please confirm:


Depending on the situation, the content and style of the meal and the restaurant venue may be changed from those listed in the plan.
We apologize for the inconvenience, and we appreciate your understanding and cooperation.
Read more


・Hot spring Bath Shikotsu Biyu:The Lake Shikotsu hot spring is known as Bijin no Yu, or water of the beautiful, for its gentle softness and moisturizing action. The main hot spring bath area includes a jetted stand-up bath, lay-down bath, sit-down bath as well as an outdoor bath where soothing music is played. The women’s bath features a mist sauna with aromatic scents while the men’s bath includes a far-infrared sauna. 
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Other facility information

Please contact the hotels/ryokans directly for more details.
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Smoking is not permitted in this establishment.
Internet is available in all rooms. 
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This plan does "NOT" include bath tax(¥150)
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  • Bath tax
  • Children allowed
  • Room service
  • Transportation service
  • Parking area
  • Hot spring
  • Fresh hot spring
  • Room with outdoor spa
  • Public spa
  • Private spa
  • Indoor pool
  • Outdoor pool
  • Esthe/Spa facility
  • Fitness facility
  • Barrier free
  • 5 min walk from station
  • Pets allowed
  • Breakfast in room
  • Dinner in room
  • Open air bath
  • Night view
  • Ocean view
  • Cottage
  • Coupon

The accommodation features are general descriptions of the facility. The amenities and breadth of service will differ between each accommodation. For details, please confirm directly with the accommodation.


Access by public transportation.

[From Tokyo / Osaka] Approximately two and a half hours
Haneda / Kansai Airport → New Chitose Airport (airplane) → Lake Shikotsu (route bus)

[From Sapporo] About 1 hour
Sapporo → Chitose Station (Rapid Airport) → Lake Shikotsu (Route Bus)

other noteworthy things

[Operates a shuttle bus that is convenient for staying in the water]

Departure / arrival at New Chitose Airport / JR Chitose Station / JR Minami-Chitose Station (reservation required 3 days before 20:00)

Departure and arrival at JR Sapporo Station (reservation required 3 days before 18:00)

* For details, please see the "Access" page of the official website.
* Bus reservations are accepted by phone.
* Seats are limited. The reservation will be closed as soon as the seats are full, so please apply as soon as possible.

Shikotsukoonsen, Chitose, Hokkaido Prefecture, Japan ‎

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