ザ・リッツ・カールトン沖縄 The Ritz-Carlton Okinawa

Name: The Ritz-Carlton Okinawa
Rating: 4.6

Resort Go To トラベル対象

Okinawa > Nago

The Ritz-Carlton Okinawa / Okinawa Motobu・Nago・Kunigami 82

Countermeasures for COVID-19

Hand sanitizer provided
Disinfection
Ventilation
Ensure Social Distancing
Guidelines for employees
Guidelines for guests

View details

: Hand sanitizer provided
: Hand sanitizers are placed in all guest rooms
: Hand sanitizers are available in public areas

: Disinfection
: High contact points (door handles, remote controls, tables, etc) in guest rooms are sanitized during room cleaning.
: High contact areas in publice spaces (elevator buttons, handrails, etc) are disinfected and maintained frequently.

: Ventilation
: Guest rooms are ventilated before and after each guest use.
: Public areas are ventilated frequently.

: Ensure Social Distancing
: Social distancing is ensured by installing physical barriers, such as clear plastic sneeze guards.
: Contact-less check in/ in-room check in available
: Social distancing is ensured by changing restaurant layout or installing partition.
: Buffect style service is replaced by set menu at dining areas.
: Dining options in room or private dining room available.
: Capacity is limited in public bath areas.

: Guidelines for employees
: Our staff conduct hand washing, gargling, and face mask application.
: Our staff undergoes daily health check.

: Guidelines for guests
: Wearing a face mask, hand washing, and gargling is required.
: To ensure safety of all guests and emplyees, please kindly be advised that guests who failed temperature checks may not be allowed to enter and stay at the property.
: Occupancy is modified to avoid high contact and remain social distancing.

Notice from the hotel

At The Ritz-Carlton, Okinawa, we will continue to operate by taking measures to prevent infection, placing the highest priority on the health and safety of our customers and employees. Thank you for your understanding.

[Request for customers]
• When visiting the property, please cooperate with temperature check and finger disinfection
• For customers who check in, we will carry out personal identification after taking infection prevention measures such as avoiding face-to-face contact.
• Valley service will be suspended. During your stay, please arrange your own car.
• For assistance with guest room escorts and luggage, we will listen to your request.
• Mobile checkin via Marriott Bonvoy mobile application will be recommended. (If you would like to join Marriott Bonvoy, please do not hesitate to contact us)
• Turn-down service and guest room cleaning will be conducted when guests are not in room. If you wish to specify the time, please ask the staff.
• In order to avoid congestion and ensure a social distance, the restaurant is open for reservations only, including breakfast. Breakfast buffet is replaced with set menu.
• The pool is open both indoors and outdoors, but the number of people may be limited to avoid congestion.
• The Ritz-Carlton Spa (including gym and hot-spring facilities) is open, but the number of guests may be restricted to avoid congestion. In addition, if you or a family member living with you have a cold-like symptom within 2 weeks, we may refuse to provide the spa treatment.
• If a customer has a fever, cough, or sore throat, we have established a system to contact the public health center for weekend guidance.

[Hotel efforts]
• We carry out thorough employee hand washing and alcohol disinfection, wear a mask, and check the body temperature.
• We often disinfect alcohol in public spaces (toilet, elevator, etc.).
• Ventilate the hall regularly.
• Individually wrapped masks and alcohol sanitizer bottles are available in the guest rooms.
• Additional amenities and rental equipment will be delivered to your doorknob when you are in the room as a precaution against infection.
• Newspapers and guest room magazines are now being removed. We will prepare and deliver it to your room upon request.
• In the Club Lounge, buffet will be replaced with set menu.
• Beach is closed for 2020. We will introduce you to nearby beaches.

We apologize for any inconvenience, but we kindly ask for your understanding in order to ensure the health and safety of our customers and employees. We would like to thank all of you for your patronage, and we will do our best to make everyone feel at ease.

For more details, please visit: https://hotel-deals.marriott.com/jp-JP/commitment-to-cleanliness/

Overview

The view of Nago bay is known as the most beautiful site in the main island of Okinawa and the place has a mixture of colors: the blue from the ocean and the green of the golf course. 
Overlooking this is The Ritz-Carlton Okinawa, which is located on a hill in Kise.

In order to deliver the complete service of “relaxation/food/stay”, guests will be welcomed with attentive hospitality.

The swimming pool shimmers with the reflection from the sunlight. A refreshing breeze passes through the library and the spa area nestles in the corner among the garden trees.
This is an area of high quality to spend your time and forget your busy life. 

The restaurants have a modern sense without being bound by the conventional style. This promotes the island's unique personality.
The open bar in the lounge creates a relaxing atmosphere for the evening.

All 97 guest rooms have attractive views overlooking Nago Bay.
While enjoying the contrast of blue and green enjoy our hotel with peace.

It is a resort hotel where you can enjoy a luxurious time in Okinawa.
Ritz-Carlton Okinawa will help you to make your journey a special one.

Notice from The Ritz-Carlton Okinawa:
As part of measures to prevent the spread of new coronavirus infections, we are changing the business hours and the contents of the offer. Please contact the hotel for more information. We apologize for any inconvenience, and thank you for your understanding.

Rooms・Plans

Rooms (-)
Plan (-)

Review

Relux grade

World class accommodations that create an extraordinary experience by going above and beyond with exceptional services and unique Japanese hospitality.

Overall Rating(41 reviews)

73%

17%

Rooms4.7/5

Bath4.7/5

Breakfast4.5/5

Dinner4.3/5

Services4.4/5

Other Facilities4.8/5

Mr./Ms. K.S(Private)

Total points

Stayed in

Room type

：

Rooms1/5

Bath3/5

Breakfast3/5

Dinner-

Services4/5

Other Facilities4/5

2020-07-09

Deluxe room

冷蔵庫から水を漏れてあるし　エアコンも水漏れあります。泊まる料金比べてちょっと残念でした。

Water is leaking from the refrigerator and the air conditioner is leaking. It was a bit disappointing compared to the price of staying.

Read in English Original Text

Mr./Ms. S.M(35)

Total points

Stayed in

Room type

：

Rooms5/5

Bath5/5

Breakfast5/5

Dinner5/5

Services5/5

Other Facilities5/5

2019-10-20

Bay Deluxe room

2歳の息子と家族で宿泊しました。開放的なオープンエアーのロビーはリゾート感満載で息子もとてもはしゃいでいました。また、ホテル内の散歩が楽しかったようで隅々まで親の私たちが連れ回されました（笑）過剰すぎない気持ちの良い接客にすっかり癒されてと... Read more 2歳の息子と家族で宿泊しました。開放的なオープンエアーのロビーはリゾート感満載で息子もとてもはしゃいでいました。また、ホテル内の散歩が楽しかったようで隅々まで親の私たちが連れ回されました（笑）過剰すぎない気持ちの良い接客にすっかり癒されてとても素敵な時間を過ごしました。夕食はイタリアンレストランのちゅらぬうじでいただきました。シックでモダンな雰囲気ながら、とてもキッズフレンドリーで息子と一緒に楽しむことができました。コース料理も沖縄の素材とイタリアンがうまく融合していてとてもおいしかったです。お部屋では特に景色が一望できるお風呂の大きな窓の印象が強かったです。都会の喧騒を忘れて楽しませていただきました。ありがとうございました。

I stayed with my 2 year old son and my family. The open-air lobby is full of resort feeling and my son was very busy. In addition, it seemed that the walk in the hotel was fun, and our parents were taken to every corner (laughs). We had a very nice time because we were completely healed by a pleasant customer service that was not excessive. We had dinner at the Italian restaurant Churanuuji. Although it was chic and modern, it was very kids friendly and I was able to enjoy it with my son. The course food was very delicious with Okinawan ingredients and Italian blending well. The impression of the large window of the bath where you can see the view was especially strong in the room. I forgot the bustle of the city and enjoyed it. Thank you very much.

Read in English Original Text

Mr./Ms. N.J(32)

Total points

Stayed in

Room type

：

Rooms5/5

Bath5/5

Breakfast5/5

Dinner5/5

Services5/5

Other Facilities5/5

2019-06-23

Deluxe room

想像以上の素敵なホテルでした。ハネムーンの最終日で伺ったのですが最終日にふさわしいおもてなしをしていただけました。お部屋をアップグレードしていただけたのが嬉しかったのはもちろんのことですが、アメニティのクォリティ、お部屋の設備、お風... Read more 想像以上の素敵なホテルでした。ハネムーンの最終日で伺ったのですが最終日にふさわしいおもてなしをしていただけました。お部屋をアップグレードしていただけたのが嬉しかったのはもちろんのことですが、アメニティのクォリティ、お部屋の設備、お風呂、部屋からの眺望、インテリアコーディネート、ホテル館内の雰囲気、ご飯、全て大満足です。支配人からのハネムーンのメッセージや、ヤモリのことなど、メッセージカードもとても楽しめました。(実際にヤモリとベランダで出会って嬉しかったです。) スタッフの方々もとても対応が良く、丁寧で親切でありながらもこちらを緊張させないような自然体な対応が本当に良かったです。喜瀬の鉄板焼きもほんとうに美味しく、アルコールが苦手なのですがオリジナルカクテル、ノンアルコールカクテルが充実していたのも本当に嬉しかったです。デザートのコーヒー、紅茶まで丁寧に淹れられていて美味しくいただけました。今まで色々なマリオット系列のホテルに泊まりましたが、沖縄のリッツカールトンは中でもトップです。いつもホテルのお部屋は数時間滞在したあとは支度と寝るだけで長時間いると時間を余してしまうのですが、部屋に滞在するだけでもあっという間に時間が過ぎていき、驚きました。部屋に置いていた沖縄の写真集は、沖縄の原風景のことを知れたりと本のセンスもよく、写真集を見ながら部屋に置いていたアナログオーディオでいつもとは違った温かみのある音で音楽を楽しむこともできました。またお伺いします。ありがとうございました。

It was a wonderful hotel than I imagined. I met on the final day of the honeymoon, but I was able to have the hospitality appropriate for the final day. Of course it was nice to be able to upgrade the rooms, but the quality of the amenities, the amenities of the rooms, the baths, the views from the rooms, the interior coordination, the atmosphere in the hotel, the food, everything is great. I also enjoyed the message from the manager, including the honeymoon message and the gecko. (I was really happy to meet with Gecko on the veranda.) The staff members were also very responsive, and it was really good that they had a natural response that was polite and helpful but did not strain them. Kise's Teppanyaki is really delicious and I am not good at alcohol, but I was also really happy that the original cocktail and non-alcoholic cocktail were fulfilling. The dessert coffee and tea were carefully eaten and delicious. I have stayed at various Marriott hotels until now, but Okinawa's Ritz Carlton is the top among them. After staying in the hotel room for several hours, I always sleep only for a long time, and I will have time for a long time, but it will be surprising if time is spent for just staying in the room. A photobook of Okinawa placed in the room has a good sense of the book and it is familiar with the original scenery of Okinawa, and with the analog audio placed in the room while watching the photobook, with a warm sound different from usual I was also able to enjoy the music. I will see you again. Thank you very much.

Read in English Original Text

All Reviews

Facility・services

: Property

The Ritz-Carlton Okinawa

: Address

1343-1 Kise, Nago-shi, Okinawa-ken, Japan　[View map]

: check-in / check-out time

15:00 / 12:00

CI/CO time may be different depending on plan.

: Credit card

VISA/MASTER/AMEX/JCB/DINERS/NICOS/UC/DC

: Number of guest rooms

97 room(s)

Restaurant

Italian restaurant "Churanu Uji"
<Business hours> Dinner 17: 30-21: 30
"Churanu Uji" which means "beautiful rainbow" in Okinawan language. Despite its traditional style, you can enjoy authentic Italian cuisine that uses mainly Okinawan ingredients.
There is also a terrace seat, so you can eat according to the weather and your preference.
* After 19:30, it will be used by customers over 6 years old.

Teppanyaki Restaurant "Kise"
<Business hours> Dinner 17: 30-21: 30
Kise is a teppanyaki restaurant that mainly uses local seafood and Japanese black beef from Okinawa. The chef will explain all the ingredients as well as cooking. A warm and loving chef's service and luxurious and relaxing space welcome you with the best ingredients.

Dining "Gusuku"
<Opening hours> Breakfast 7: 00-10: 30 / Lunch / Dinner 10: 30-21: 30
It is a dining room for breakfast, lunch, and dinner. We have a wide variety of dishes, not only Okinawan dishes, but also Western and Japanese dishes.

The Bar
<Business hours> Monday to Thursday 19: 00-23: 00 / Friday to Sunday 19: 00-25: 00
This is a classic bar that offers a wide variety of liquors from Okinawan liquor and Awamori. Spend a memorable time at the bar, which also offers cigars and a satisfying night's relaxation.

The Lobby Lounge
<Hours> 11: 00-20: 00 / Afternoon tea 13: 00-18: 00
You can enjoy afternoon tea incorporating Okinawan elements and sweets and finger foods using local ingredients while looking at the beautiful sea shining emerald green and the golf course below.

Bath

Please contact the hotels/ryokans directly for more details.

Other facility information

The Ritz-Carlton Spa Okinawa <Sales/Treatment Time>9:00-21:00

Fitness & pool
Fitness gym (24 hours, free for guests)
* Customers must be 16 years of age or older.

Indoor pool (open all year, 09:00-21:00, free for guests, no pool for children)
*Children under 16 years old are allowed to use the indoor pool from 9:00 to 17:00. Guests under 16 years old must be accompanied by a guardian.

Outdoor pool (2018/4/1-2018/10/31 until 20:30, free for guests, no children's pool)
*Guests under 16 years old must be accompanied by a guardian.

Heat experience (09:00~21:00)
* Customers must be 16 years of age or older.
*Prices include taxes and are subject to a 15% service charge.

Information

Regarding measures to prevent the spread of new coronavirus infection:

The Ritz-Carlton Okinawa will continue to operate while taking measures to prevent infection, placing the highest priority on the health and safety of customers and employees, and we appreciate your understanding.

(Request to customers)

*At the time of your visit, we ask our customers to measure the temperature and disinfect their hands with alcohol.

*Valley service will be suspended for a while. During your stay, please arrange your own car.

*For assistance with guest room escorts and luggage, we will listen to your request.

*We also recommend mobile check-in, which is available in the Marriott Bon Voy mobile application. By letting us know your arrival time, we will prepare and check in your room more smoothly. *Customers wishing to join the Marriott Bon Voy will be contacted by the hotel staff and arranged.

*Turn-down service and guest room cleaning are not available when the guest is present. We will visit you when you are away. If you wish to specify the time, please ask the staff.

*Restaurant is open for reservation only, including breakfast to avoid congestion and ensure social distance. Breakfast will be suspended for a while and will be served as an eclectic Japanese/Western set menu.

*The pool may have restrictions on the number of people, both indoors and outdoors, to avoid congestion.

*The Ritz-Carlton Spa (including gym and hot-spring facilities) may be subject to a limited number of people to avoid congestion. In addition, if you or a family member living with you have a cold-like symptom within 2 weeks, we may refuse to book a treatment.

(Hotel initiatives)

*We thoroughly wash employees' hands and disinfect alcohol, wear masks, and check body temperature.

*We often disinfect alcohol in public spaces (toilet, elevator, etc.).

*The restaurant and The Ritz-Carlton Spa will be open and some of the hours will be refrained from.

*Beach sales will not be implemented in 2020. We would like to introduce you to nearby beaches.

Notice

*Consumption tax and service charge are included.
 
【Kids fee】
・Bed sharing children: Acceptable for kids under to 12 years old.
・Additional charge:
-6~12 years old: ¥5000(tax & service charge excluded) per person bed-sharing with 1 adult.
-Preschooler: Free of charge
・Maximum occupancy will be 2 adults+3 children(if infant is staying)
*Fee stated above will be charged on site.

Features

Bath tax
Children allowed
Room service
Transportation service
Parking area
Hot spring
Fresh hot spring
Room with outdoor spa
Public spa
Private spa
Indoor pool
Outdoor pool
Esthe/Spa facility
Fitness facility
Barrier free
5 min walk from station
Pets allowed
Breakfast in room
Dinner in room
Open air bath
Night view
Ocean view
Cottage
Coupon

The accommodation features are general descriptions of the facility. The amenities and breadth of service will differ between each accommodation. For details, please confirm directly with the accommodation.

Access

Access by public transportation.

(Airport Limousin bus)
 Naha air port （Domestic）－The Ritz-Carlton Okinawa
*adult ¥2,100（Over 13 Years old） Child ¥1,050 （3-12 years old）

(VIP hire car max 4 passengers)
 ¥16,000 one way（duration approx. 75min）
For booking this service, please inform The Ritz-Carlton Okinawa directly with your flight information at least one day before your arrival. We will welcome you at the arrival gate with a flag of our hotel logo name.

*Please make an early booking as soon as possible to give us enough time to arrange your VIP hire car.
* late night charge applied between the hours of 9pm-6am. Ask reception for further information.
*Please inform any change or cancellation 2 days before your arrival or otherwise a 100% cancellation fee will incurred. Thank you for your understanding.

1343-1 Kise, Nago-shi, Okinawa-ken, Japan

Open in Google Maps