Name: Hakone Kowaki En Ten-Yu
Rating: 4.0

Overview

Satisfy all five senses on your Hakone trip at Hakone Kowaki-en TEN-YU.
We welcome you to rejuvenate all five senses at TEN-YU, an experience available at Hakone located only two hours from the metropolitan.

Revel in the beauty nature has to offer from windows in open plan guest rooms.

Each room comes complete with open air onsen baths on balconies
where a time of relaxation can be enjoyed with subtle sounds of nature humming in the background.

Splendid views of Hakone's Mt. Mikuni can be enjoyed with accompanying magnificent waterfalls situated within lush greenery. 
Recharge your body and mind in the midst of the chirping of birds, the flowing of waterfalls, and the changing seasonal woods surrounding the premise.

The Wayo (Japanese and Western fusion) creative cuisine capitalizes on the innovative use of locally sourced seasonal produce.
Comparable to Tokaido that served as a hub to the surrounding culture,
TEN-YU constructs varying dishes with a wide array of ingredients using Wayo techniques.
We invite you to savor flavors unique only to TEN-YU.

With patience as extensive as the sky, TEN-YU encompasses everything within its warm embrace.
A place where time stands still and body and mind is restored.
This is an experience unique only to Hakone Kowaki-en TEN-YU.

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Room types

Review

Relux grade

Accommodations that represent their respective prefectures and that are worth visiting when you are in the area.

Overall Rating(86 reviews)

5

47%

4

24%

3

17%

2

8%

1

3%

Rooms4.1/5

Bath4.4/5

Breakfast4.1/5

Dinner4.2/5

Services3.9/5

Other Facilities4.0/5

Mr./Ms. N.C(40)

Total points

Stayed in

Room type

：

Rooms5/5

Bath4/5

Breakfast4/5

Dinner5/5

Services5/5

Other Facilities5/5

2019-02-16

Room + Open-Air Bath and Dinner

Hotel room is good Service is good Dinner is excellent breakfast for western style is a bit disappointed only thing ... Read more Hotel room is good Service is good Dinner is excellent breakfast for western style is a bit disappointed only thing i want to say is, the hot tube at the balcony is a bit too small

Hotel room is good Service is good Dinner is excellent breakfast for western style is a bit disappointed only thing i want to say is, the hot tube at the balcony is a bit too small

Mr./Ms. L.T(43)

Total points

Stayed in

Room type

：

Rooms5/5

Bath5/5

Breakfast5/5

Dinner5/5

Services5/5

Other Facilities5/5

2017-10-23

Top floor room with outdoor bath

Thank you very much for the surprise, and we love the gift very much.

Mr./Ms. S.K(54)

Total points

Stayed in

Room type

：

Rooms2/5

Bath4/5

Breakfast5/5

Dinner3/5

Services4/5

Other Facilities4/5

2019-08-17

Room + Open-Air Bath and Dinner

　今回、家内と二人、一人一泊4万5千円で宿泊しました。夕食、朝食ともに美味しく、スタッフの方の接客も気持ちのいいもので、細かいところに心配りも感じららました。ですが、正直満足度それほど高くありませんでした。　残念だったのは、まず客室です... Read more 　今回、家内と二人、一人一泊4万5千円で宿泊しました。夕食、朝食ともに美味しく、スタッフの方の接客も気持ちのいいもので、細かいところに心配りも感じららました。ですが、正直満足度それほど高くありませんでした。　残念だったのは、まず客室です。シングルベッド2つがあって、他には小さなちゃぶ台がおける程度の広さで、この値段でこの狭さはないだろう、と思いました。　あとは、夕食を関連施設の貴賓館というところへ移動して食べるのですが、食事の15分前にロビーに集合し、3-4組の家族が揃うのを待って、マイクロバスに乗り合いで食事に向かうという形式で、高級旅館のプライベート感を期待していたので、正直興ざめでした。また食事の会場は、隣のテーブルの距離がとても近く、互いの会話が丸聞こえでした。すぐ後ろの中国人家族の大音量の会話に圧倒され、時々中国人の父親がものすごいゲップをする音がつらかったです。　ロビーにあった案内で、夜は21時まで中庭をライトアップしている、とのことで、食事が終わった20時過ぎに庭に向かうと、庭に出られるのは20時まで、ということで鍵がしまっていました。だったら、そう書いてくれればいいのに。　値段設定から、「高級旅館」を期待して伺いましたが、「高級ファミリー旅館」という印象でした。トップシーズンの値段が高い時期だったのが不運だったのかもしれません。これで、一人3万円前後くらいであれば、十分満足のできる宿泊だったと思います。

This time, we stayed for 45,000 yen per night for two people. The dinner and breakfast were delicious and the customer service was pleasant and I felt worried about the details. However, honest satisfaction was not so high. The first thing that was disappointing was the rooms. I thought there would be no narrowness at this price because there were two single beds, and the others were large enough to hold a small table. After that, I will eat dinner by moving to a related facility called Kiyokan, but I gathered in the lobby 15 minutes before the meal, waiting for 3-4 families to gather, boarding the microbus and eating I was hoping to be honest because I was expecting a private inn of a luxury inn in the form of heading to. Also, at the meal venue, the next table was very close and the conversations were heard. I was overwhelmed by the loud conversation of the Chinese family just behind me, and sometimes the Chinese father made a terrible getep. In the guidance in the lobby, the courtyard is lit up until 21:00 at night, and when you go to the garden after 20:00, you can go out to the garden until 20:00 The key was lost. If that's the case, I wish I could write that way. From the price setting, I asked for a “luxury inn”, but the impression was “a luxury family inn”. It may have been unlucky that the price of the top season was high. Now, if it is around 30,000 yen per person, I think that it was a stay that could be fully satisfied.

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All Reviews

Facility・services

: Property

Hakone Kowaki En Ten-Yu

: Address

1297 Ninotaira, Hakone, Ashigarashimo-gun, Kanagawa, Japan 　[View map]

: check-in / check-out time

15:00 / 11:00

CI/CO time may be different depending on plan.

: Credit card

VISA/MASTER/AMEX/JCB/DINERS/NICOS/SAISON

: Number of guest rooms

150 room(s)

Restaurant

Dining Hakone, hours: 7:00am-10:00am／5:30pm-10:00pm

Three open kitchens situated at the heart of HAKONE will stimulate your sensory experience. 
We can accommodate your needs with two types of seating arrangements available: open plan and booth.
The Japanese and Western creative cuisine offered at TEN-YU during dinner service is one of a kind. Please come taste the difference in the exquisite dishes carefully crafted and curated by our chefs that creatively blends the Japanese and Western elements.
Breakfast service offers a choice of Japanese or Western dishes: freshly prepared mackerel and eggs or freshly baked bread and eggs.

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Bath

◆6th Floor Public Bath「Infinity Hot Spring」
Enjoy the stunning views of Hakone's Mt. Mikuni from TEN-YU.

◆5th Floor Public Bath
Listen to the chirping of birds and the flow of the waterfalls while immersed in the onsen.

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Other facility information

◆Bar Lounge「TenYu」〈Hours〉15:00-24:00
From the bar you can enjoy the view of the garden.  In the afternoon, we also have popular cakes and afternoon tea from the Hakone area. In the evening, why not try drinking in the reserved atmosphere?
From 18:00, we will operate as a full-fledged bar, rare in Hakone area, which line up more than 100 kinds such as sake and original cocktails.

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Information

＜Common amenities＞
・Mineral water（Free of charge）/ Coffee / Green tea / Makeup remover / Face wash/ Lotion / Shampoo / Conditioner / Body wash / Television

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Notice

・Prices do not include onsen tax of 150 yen.

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Features

Bath tax
Children allowed
Room service
Transportation service
Parking area
Hot spring
Fresh hot spring
Room with outdoor spa
Public spa
Private spa
Indoor pool
Outdoor pool
Esthe/Spa facility
Fitness facility
Barrier free
5 min walk from station
Pets allowed
Breakfast in room
Dinner in room
Open air bath
Night view
Ocean view
Cottage
Coupon

The accommodation features are general descriptions of the facility. The amenities and breadth of service will differ between each accommodation. For details, please confirm directly with the accommodation.

Access

Access by public transportation.

【Access via Tokyo】
1：Take Odakyu Limited Express "Romancecar" from Shinjuku to Hakone Yumoto Station. Travel time approximately 90 minutes
　Take the bus from Hakone Yumoto Station to Kowakien. Travel time approximately 20 minutes. And walk for 5 minutes
2：Take Odakyu Limited Express "Romancecar" from Shinjuku to Hakone Yumoto Station. Travel time approximately 90 minutes
　Take Hakone Tozan Line from Hakone Yumoto Station to Kowakudani Station. Travel time approximately 35 minutes.
　Scheduled shuttle bus services are available from Kowakudani Station to TEN-YU. Travel time approximately 10 minutes.

【Access via Nagoya】
1：Take Shinkansen from Nagoya to Odawara Station. Travel time approximately 70 minutes.
　From Odawara Station take Hakone Tozan Line to Kowakudani Station. Travel time approximately 55 minutes.
　Scheduled shuttle bus services are available from Kowakudani Station to TEN-YU. Travel time approximately 10 minutes.
2：Take Shinkansen from Nagoya to Odawara Station. Travel time approximately 70 minutes.
　From Odawara Station take the bus to Kowakien. Travel time approximately 40 minutes. And walk for 5 minutes

*Kowakien Bus Stop is only used by Hakone Tozan Bus Company and Izu Hakone Bus Company.
　Please confirm the detailed routes of the buses with the respective service providers before departure.

1297 Ninotaira, Hakone, Ashigarashimo-gun, Kanagawa, Japan

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