- Hotel, Ryokan Reservations TOP
- Syutoken
- Kanagawa
- Hakone
- Hakone Kowaki En Ten-Yu
Countermeasures for COVID-19
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Hand sanitizer provided -
Disinfection -
Ventilation -
Ensure Social Distancing -
Guidelines for employees -
Guidelines for guests
View details
Countermeasures for COVID-19
- Hand sanitizer provided
- Hand sanitizers are placed in all guest rooms
- Hand sanitizers are available in public areas
- Disinfection
- High contact areas in publice spaces (elevator buttons, handrails, etc) are disinfected and maintained frequently.
- Ventilation
- Guest rooms are ventilated before and after each guest use.
- Public areas are ventilated frequently.
- Ensure Social Distancing
- Social distancing is ensured by installing physical barriers, such as clear plastic sneeze guards.
- Capacity is limited in public bath areas.
- Guidelines for employees
- Our staff conduct hand washing, gargling, and face mask application.
- Our staff undergoes daily health check.
- Guidelines for guests
- Wearing a face mask, hand washing, and gargling is required.
- To ensure safety of all guests and emplyees, please kindly be advised that guests who failed temperature checks may not be allowed to enter and stay at the property.
Overview
Notification of business resumption: The business was closed to prevent infection with the new coronavirus, but from June 1st, we have resumed operations step by step. We will take infection prevention measures when restarting business, and will strive to create the best environment so that you can use it with confidence. We appreciate your understanding and cooperation. Even after the resumption, we plan to reduce the sales format/business hours/service content in some cases. We apologize for the inconvenience, and thank you in advance for your understanding. Hakone Kowakien Tenyu has taken the following measures to ensure a safe stay. Initiatives for staff: In order to respond to customers in a healthy condition, we thoroughly wash hands and disinfect alcohol, report physical condition when attending work, measure temperature, and record it. Efforts at restaurants: Tables are placed at intervals of 2 m, and partitions are installed by partition. Ventilation in the venue on a regular basis Hand disinfection alcohol is installed at the entrance to encourage disinfection Drink menu can also be confirmed by QR code Request to Customers: Please measure the temperature on the day before or on the day of use. We appreciate your cooperation in wearing a mask, washing your hands, and gargling when visiting the museum. When coming to the museum, the temperature is measured at the entrance using a non-contact temperature measuring system (thermal camera). At check-in, we ask about your health status and your overseas travel history within 2 weeks. We ask for your cooperation in maintaining social/distance within the facility. Alcohol disinfectants are installed in various places in the building, so we request that you disinfect your hands.
Rooms・Plans
- Rooms (-)
- Plan (-)
Review
Relux grade
Accommodations that represent their respective prefectures and that are worth visiting when you are in the area.
Overall Rating(114 reviews)
Rooms4.2/5
Bath4.5/5
Breakfast4.1/5
Dinner4.2/5
Services4.0/5
Other Facilities4.1/5
Mr./Ms. N.C(41)
Total points
Stayed in
Room type
：
：
：
Customer Reviews
Rooms5/5
Bath4/5
Breakfast4/5
Dinner5/5
Services5/5
Other Facilities5/5
2019-02-16
Mr./Ms. L.T(44)
Total points
Stayed in
Room type
：
：
：
Customer Reviews
Rooms5/5
Bath5/5
Breakfast5/5
Dinner5/5
Services5/5
Other Facilities5/5
2017-10-23
Mr./Ms. M.M(Private)
Total points
Stayed in
Room type
：
：
：
Customer Reviews
Rooms4/5
Bath-
Breakfast3/5
Dinner3/5
Services4/5
Other Facilities4/5
2020-10-01
Facility・services
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Property
Hakone Kowaki En Ten-Yu
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Address
1297 Ninotaira, Hakone, Ashigarashimo-gun, Kanagawa, Japan [View map]
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check-in / check-out time
15:00 / 11:00
CI/CO time may be different depending on plan.
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Credit card
VISA/MASTER/AMEX/JCB/DINERS/NICOS/SAISON
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Number of guest rooms
150 room(s)
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Restaurant
Dining Hakone, hours: 7:00am-10:00am／5:30pm-10:00pm Three open kitchens situated at the heart of HAKONE will stimulate your sensory experience. We can accommodate your needs with two types of seating arrangements available: open plan and booth. The Japanese and Western creative cuisine offered at TEN-YU during dinner service is one of a kind. Please come taste the difference in the exquisite dishes carefully crafted and curated by our chefs that creatively blends the Japanese and Western elements. Breakfast service offers a choice of Japanese or Western dishes: freshly prepared mackerel and eggs or freshly baked bread and eggs.
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Bath
6th Floor Public BathInfinity Hot Spring Enjoy the stunning views of Hakone's Mt. Mikuni from TEN-YU. 5th Floor Public Bath Listen to the chirping of birds and the flow of the waterfalls while immersed in the onsen.
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Other facility information
"Tenyuu The Bar & Lounge" business hours: 17:00-24:00 Bar/lounge facing the garden. Why don't you try drinking sake in a space with an adult atmosphere? We will operate as a full-scale bar, which is rare in the Hakone area, with a lineup of more than 100 types such as sake and original cocktails. *We are not currently operating to prevent the spread of new coronavirus infection. Thank you for your understanding.
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Information
＜Common amenities＞ Mineral water（Free of charge）/ Coffee / Green tea / Makeup remover / Face wash/ Lotion / Shampoo / Conditioner / Body wash / Television
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Notice
Prices do not include onsen tax of 150 yen.
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Features
- Bath tax
- Children allowed
- Room service
- Transportation service
- Parking area
- Hot spring
- Fresh hot spring
- Room with outdoor spa
- Public spa
- Private spa
- Indoor pool
- Outdoor pool
- Esthe/Spa facility
- Fitness facility
- Barrier free
- 5 min walk from station
- Pets allowed
- Breakfast in room
- Dinner in room
- Open air bath
- Night view
- Ocean view
- Cottage
- Coupon
The accommodation features are general descriptions of the facility. The amenities and breadth of service will differ between each accommodation. For details, please confirm directly with the accommodation.
Access
Access by public transportation.
(Access via Tokyo) 1: Take Odakyu Limited Express "Romancecar" from Shinjuku to Hakone Yumoto Station. Travel time approximately 90 minutes Take the bus from Hakone Yumoto Station to Kowakien. Travel time approximately 20 minutes. And walk for 5 minutes 2: Take Odakyu Limited Express "Romancecar" from Shinjuku to Hakone Yumoto Station. Travel time approximately 90 minutes Take Hakone Tozan Line from Hakone Yumoto Station to Kowakudani Station. Travel time approximately 35 minutes. Scheduled shuttle bus services are available from Kowakudani Station to TEN-YU. Travel time approximately 10 minutes. (Access via Nagoya) 1: Take Shinkansen from Nagoya to Odawara Station. Travel time approximately 70 minutes. From Odawara Station take Hakone Tozan Line to Kowakudani Station. Travel time approximately 55 minutes. Scheduled shuttle bus services are available from Kowakudani Station to TEN-YU. Travel time approximately 10 minutes. 2: Take Shinkansen from Nagoya to Odawara Station. Travel time approximately 70 minutes. From Odawara Station take the bus to Kowakien. Travel time approximately 40 minutes. And walk for 5 minutes *Kowakien Bus Stop is only used by Hakone Tozan Bus Company and Izu Hakone Bus Company. Please confirm the detailed routes of the buses with the respective service providers before departure.
1297 Ninotaira, Hakone, Ashigarashimo-gun, Kanagawa, Japan
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