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Henn na Hotel Tokyo Akasaka

casual Concept Hotel
  • Tokyo > Akasaka ・ Tameike
Henn na Hotel Tokyo Akasaka / Tokyo Roppongi・Azabu・Akasaka・Aoyama 27

Overview

Coined by the Guinness World Record as the world's first hotel served by robots, android staff with the most advanced, latest technologies greet you at Henn na Hotel Tokyo Akasaka.

Located only minutes away from Akasaka Station, the hotel is within a convenient distance from all the major sights and entertainment spots of Tokyo.
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Rooms・Plans

  • Rooms (-)
  • Plan (-)

Review

Relux grade

casual

Accommodations that have achieved high customer satisfaction and that can be enjoyed casually.

Overall Rating(16 reviews)

3.9/5

5

19%

4

56%

3

25%

2

-%

1

-%

 

Rooms3.9/5

Bath3.6/5

Breakfast3.0/5

Dinner-

Services3.6/5

Other Facilities3.8/5

Mr./Ms. C.L(42)

Total points

Stayed in

Room type

：

：

：

Customer Reviews

Rooms3/5

Bath3/5

Breakfast-

Dinner-

Services2/5

Other Facilities2/5

2018-10-25

Double Room (LG Styler)

Too bad this is my 2nd hotel from my Tokyo trip. The 1st hotel i stayed is Henn Na Ginza, which is cheaper, has bigger r... Read more Too bad this is my 2nd hotel from my Tokyo trip. The 1st hotel i stayed is Henn Na Ginza, which is cheaper, has bigger room and most staff can communicate in basic English. And for communication at Henn Na Akasaka, only the Manager which is a foreigner speaks very good English, beside him, its almost impossible to get any information and help from few other staff i spoke to.

Too bad this is my 2nd hotel from my Tokyo trip. The 1st hotel i stayed is Henn Na Ginza, which is cheaper, has bigger room and most staff can communicate in basic English. And for communication at Henn Na Akasaka, only the Manager which is a foreigner speaks very good English, beside him, its almost impossible to get any information and help from few other staff i spoke to.

Mr./Ms. R.T(48)

Total points

Stayed in

Room type

：

：

：

Customer Reviews

Rooms2/5

Bath4/5

Breakfast-

Dinner-

Services4/5

Other Facilities2/5

2019-09-20

Standard Twin

お部屋に前の方のゴミが落ちていました。それがお菓子の袋の切れ端だったので、少し気持ち悪かったです。

The garbage from the front was dropped in the room. It was a bit uncomfortable because it was a piece of candy bag.

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Mr./Ms. K.M(53)

Total points

Stayed in

Room type

：

：

：

Customer Reviews

Rooms3/5

Bath4/5

Breakfast-

Dinner-

Services3/5

Other Facilities3/5

2019-06-12

LG Styler Semi-Double

連泊で利用しました。 フロントにロボットだけなので初め戸惑いましたが問題なくチェックインアウトできました。 部屋に乾燥ボックスみたいなものがあるので大きな荷物の置き場所が確保しずらいかなと感じます。 一点、 部屋着が用意されてない日... Read more 連泊で利用しました。 フロントにロボットだけなので初め戸惑いましたが問題なくチェックインアウトできました。 部屋に乾燥ボックスみたいなものがあるので大きな荷物の置き場所が確保しずらいかなと感じます。 一点、 部屋着が用意されてない日がありフロントに連絡したかったのですが、電話がないのでフロントまで行って部屋着を取りに行った事があり、直接問い合わせの方法が分かりませんでした。

I used it for consecutive nights. As it was only the robot at the front, I was puzzled at first, but I was able to check in and out without problems. As there is something like a drying box in the room, it feels like it is difficult to secure a large luggage storage place. Single point, I wanted to contact the front desk because there was a day when the room dress was not prepared, but I did not have a phone, so I went to the front desk to go to the room dress, and I did not know the direct inquiry method.

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All Reviews

Facility・services

Property

Henn na Hotel Tokyo Akasaka

Address

2-6-14 Akasaka, Minato-ku, Tokyo 107-0052 　[View map]

check-in / check-out time

15:00 / 11:00

CI/CO time may be different depending on plan.

Credit card

VISA/MASTER/AMEX/JCB/DINERS

Number of guest rooms

116 room(s)

Restaurant

IRISH PUB Craic

Morning 6:30 10:00 (L.O. 9:30)
0-5 years old: Free
6-11 years old: 700 yen
12 years old and over: 1500 yen

Lunch 11: 30 15: 00 (L.O. 14:30)
* only on weekdays

Night 15:00 24:00 (L.O. 23:00)
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Bath

Please contact the hotels/ryokans directly for more details.
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Other facility information

Bar & Lounge
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Information

Please contact us in advance if you will be checking in after midnight.

Parking is ￥3,000/night + ￥500/hour after check out, first come first serve.

One presechool aged child per room may stay free of charge if no services/amenities are required. Above this, children will be charged the same as adults.

As long as you arrive by midnight on your scheduled check in day there will be no problems even if you don't contact us in advance.
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Notice

Please contact the hotels/ryokans directly for more details.
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Features

  • Bath tax
  • Children allowed
  • Room service
  • Transportation service
  • Parking area
  • Hot spring
  • Fresh hot spring
  • Room with outdoor spa
  • Public spa
  • Private spa
  • Indoor pool
  • Outdoor pool
  • Esthe/Spa facility
  • Fitness facility
  • Barrier free
  • 5 min walk from station
  • Pets allowed
  • Breakfast in room
  • Dinner in room
  • Open air bath
  • Night view
  • Ocean view
  • Cottage
  • Coupon

The accommodation features are general descriptions of the facility. The amenities and breadth of service will differ between each accommodation. For details, please confirm directly with the accommodation.

Access

Access by public transportation.

Approx. 4-minute walk from Tameike Sanno Station

2-6-14 Akasaka, Minato-ku, Tokyo 107-0052

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In response to the outbreak of Novel Coronavirus(COVID-19), business hours of our customer suppourt will be changed as below.
■Business hours:10:00～18:00
In addition, Relux online concierge service will be closed temporarily.
We deeply apologize for the inconvenience this may cause, and thank you for your understanding.

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