ホテルオークラ神戸 Hotel Okura Kobe

Name: Hotel Okura Kobe
Rating: 4.4

City-centered Hotel Go To トラベル対象

Hyogo > Sannomiya・Motomachi・Port Island

Hotel Okura Kobe / Hyogo Kobe・Arima・Akashi 112

Countermeasures for COVID-19

Hand sanitizer provided
Disinfection
Ventilation
Ensure Social Distancing
Guidelines for employees
Guidelines for guests

View details

: Hand sanitizer provided
: Hand sanitizers are available in public areas

: Disinfection
: High contact points (door handles, remote controls, tables, etc) in guest rooms are sanitized during room cleaning.
: High contact areas in publice spaces (elevator buttons, handrails, etc) are disinfected and maintained frequently.

: Ventilation
: Guest rooms are ventilated before and after each guest use.
: Public areas are ventilated frequently.

: Ensure Social Distancing
: Social distancing is ensured by installing physical barriers, such as clear plastic sneeze guards.
: Social distancing is ensured by changing restaurant layout or installing partition.
: Buffect style service is replaced by set menu at dining areas.
: Dining options in room or private dining room available.

: Guidelines for employees
: Our staff conduct hand washing, gargling, and face mask application.
: Our staff undergoes daily health check.

: Guidelines for guests
: Wearing a face mask, hand washing, and gargling is required.
: To ensure safety of all guests and emplyees, please kindly be advised that guests who failed temperature checks may not be allowed to enter and stay at the property.

Notice from the hotel

During check-in, only one representative for each party should line up to ensure a certain distance to ease congestion. Guides to the room are available only to those who wish. We do not allow staff to enter your room during your stay. We use a cash tray at the time of payment. At the restaurant, we have removed the cloth towel and provided sanitized napkins. We sincerely apologize for those who have a fever or who are not feeling well, but please refrain from visiting the facility in this situation.

Overview

Hotel Okura Kobe is Minato Kobe's landmark hotel. Its elegant presence and world-class hospitality reflect the Okura tradition. It is something that can only be experienced at the Okura Kobe in the city of Kobe, a true luxury.

Situated in a ideal spot in Meriken Park: from the hotel the port of Kobe, the Rokko Mountains, and Kobe city can be seen. After your check-in enjoy the view of the surrounding area from the upper level floors of the hotel or go out and explore the neighborhood on foot.

Enjoy Shizuku Cocktail or the cocktail of the month at Emerald, the main bar. For dinner, guests are invited to try the fine cuisine at Toh-Ka-Lin, a Chinese restaurant. The simple yet complex flavors of Toh-Ka-Lin's dishes has impressed distinguished guests from around the world. Continually updated so new trends can be incorporated, Toh-Ka-Lin's chefs' creations are both traditional and new. They continue to be loved through the years.

In the morning enjoy a breakfast buffet. Try a French toast that takes three days to prepare, an Okura specialty. After your morning meal take a stroll trough the bay area of Kobe until it is your time to check out.

A satisfying variety of facilities are available including a Japanese garden with a waterfall and a fitness club. Japanese traditions and nature unique to Japan being its inspirations, the hotel is a space of comfort where Japanese and Western sensibilities coexist in harmony.

Care and 'wa' is what is in the heart of Okura Kobe. Treasuring of 'wa', or harmony, between people and the desire to put in evermore heartfelt care when serving guests: At Hotel Okura Kobe hospitality that contains those things awaits you.

Rooms・Plans

Rooms (-)
Plan (-)

Review

Relux grade

Accommodations that represent their respective prefectures and that are worth visiting when you are in the area.

Overall Rating(96 reviews)

54%

32%

11%

Rooms4.4/5

Bath4.0/5

Breakfast4.3/5

Dinner4.3/5

Services4.5/5

Other Facilities4.2/5

Mr./Ms. M.M(47)

Total points

Stayed in

Room type

：

Rooms5/5

Bath4/5

Breakfast5/5

Dinner-

Services5/5

Other Facilities5/5

2020-09-19

Superior Floor Standard Twin Room 30th～33th floor

サプライズの薔薇が本当に嬉しかったです。ありがとうございました。

I was really happy with the surprise rose. Thank you very much.

Read in English Original Text

Mr./Ms. M.A(46)

Total points

Stayed in

Room type

：

Rooms4/5

Bath-

Breakfast3/5

Dinner4/5

Services4/5

Other Facilities4/5

2020-08-15

Authentic Floor Standard Single

毎年利用してますが、TVのアプリも増えて多様で快適でした。最上階に移動したステーキハウスが良かったです。朝食はブランチでフロント奥のカフェを利用しましたが、もう少しメニューがあると嬉しいです。

I use it every year, but the number of TV apps has increased and it was diverse and comfortable. The steakhouse that moved to the top floor was good. For breakfast, I used the cafe at the back of the front desk for brunch, but I'd be happy if there was a little more menu.

Read in English Original Text

Mr./Ms. M.Y(53)

Total points

Stayed in

Room type

：

Rooms5/5

Bath4/5

Breakfast3/5

Dinner-

Services4/5

Other Facilities4/5

2020-07-29

Main Floor Standard Double Room 6th-15th floor

二日間お世話になりました。ベッドの広さが和達たちにはちょうど良くぐっすり眠れました。朝ごはんを31日に食べました。私のコーヒーにちょっとあり、驚きましたが直ぐに取り替えてもらい良かったです。セットの出方とフレンチトーストの出方が... Read more 二日間お世話になりました。ベッドの広さが和達たちにはちょうど良くぐっすり眠れました。朝ごはんを31日に食べました。私のコーヒーにちょっとあり、驚きましたが直ぐに取り替えてもらい良かったです。セットの出方とフレンチトーストの出方が遅かったです。早く元に戻りますように祈っています。

Thank you for two days. The size of the bed was just good for us to sleep well. I had breakfast on the 31st. There was a little bit in my coffee, and I was surprised, but it was nice to have it replaced soon. The set came out and the French toast came out late. I pray for a quick return.

Read in English Original Text

All Reviews

Facility・services

: Property

Hotel Okura Kobe

: Address

2-1 Hatobachō, Chūō-ku, Kōbe-shi, Hyōgo-ken, JAPAN 650-0042　[View map]

: check-in / check-out time

15:00 / 12:00

CI/CO time may be different depending on plan.

: Credit card

VISA/MASTER/AMEX/JCB/DINERS/NICOS/銀聯/SAISON/UFJ/UC/DC

: Number of guest rooms

475 room(s)

Restaurant

Restaurant Emerald (35F)
<Hours> 11:30am-2:30pm / 5:30pm-9:30pm（Closed Mondays and Tuesdays）*Lunch is only available on the weekend and holidays
Restaurant Emerald is located on the 35th floor, the uppermost floor. Select ingredients are used in French-based European continental cuisine. Enjoy an excellent meal as well as the view of the Kobe city's nightscape. 

Teppanyaki Sazanka (35F)
<Hours> Lunch 11:30am-2:30pm / Dinner 5:30pm-9:30pm
Teppanyaki. Choice Kobe wagyu beef and fresh seafood are prepared on an iron griddle and eaten with a special sauce.

Chinese cuisine Toh Ka Lin (3F) 
<Hours> Lunch 11:30am-2:30pm/ Dinner 5:30pm-9:30pm
Authentic Cantonese cuisine. Savor dynamic and subtle flavors. Locally-sourced ingredients have been used to create these dishes.

Cafe Restaurant Camellia (Lobby Floor)
<Hours> 6:30am-11:00pm
Western-style breakfast buffet, light meals, and coffee are available.

Japanese cuisine Yamazato (1F)
<Hours> Breakfast 7:00am-9:30am(Weekend & Holidays only)/ Lunch 11:30am-2:30pm/ Dinner 5:30pm-9:00pm
Kansai-style Kaiseki meals. Enjoy dishes made with a variety of seasonal ingredients. A Japanese garden can be viewed during your meal.
*Within Yamazato there is Tempura Nishiki and Sushi Hamaiso.

Main Bar Emerald (Lobby Floor)
<Hours> 4:00pm-12:00am
Enjoy conversation and a leisurely time in a bar with a relaxed comfortable atmosphere.

Bath

Please contact the hotels/ryokans directly for more details.

Other facility information

Esthetic Salon Guerlain Paris
<Hours> Weekdays 10:00am-8:00pm / Sundays add Holidays 10:00am-7:00pm
A spa of French cosmetics company Guerlain known for its development of advanced skincare products and massage methods created by its dermatologists.

Fitness Gym and Pool
<Hours> Sauna and Jacuzzi 7:00am-9:30pm / Indoor heated swimming pool and flowing pool 7:00am-9:00pm / Gymnasium 10:00am-9:00pm/ Outdoor swimming pool Open during summertime / Beauty salon 11:00am-9:00pm
A membership fitness club for executives. Enjoy a program that is suitable for those who are health and beauty conscious. 

The on-site health club will be closed for equipment inspection every 2nd Monday of the month. (for details please make contact)

Information

Please contact the hotels/ryokans directly for more details.

Notice

Guidance:

For the time being, we will continue to reduce business.

We will inform you about changes in business contents on the hotel official website at any time.

We apologize for the inconvenience and inconvenience caused to our customers, and thank you for your understanding.

* Breakfast buffet is not available for the time being. Breakfast will be served as a set menu.

* Breakfast business at Japanese restaurant Yamazato will be suspended for the time being.

* A set menu and buffet will be provided for breakfast from September 19th to September 30th. We apologize for the inconvenience, but the buffet service after October is undecided.

Features

Bath tax
Children allowed
Room service
Transportation service
Parking area
Hot spring
Fresh hot spring
Room with outdoor spa
Public spa
Private spa
Indoor pool
Outdoor pool
Esthe/Spa facility
Fitness facility
Barrier free
5 min walk from station
Pets allowed
Breakfast in room
Dinner in room
Open air bath
Night view
Ocean view
Cottage
Coupon

The accommodation features are general descriptions of the facility. The amenities and breadth of service will differ between each accommodation. For details, please confirm directly with the accommodation.

Access

Access by public transportation.

(By Train)
Sanyo Shinkansen, Shin Kope Station―(SeishinYamanote Line)―JR Sannomiya StationHankyu/Hanshin, Kobe Sannomiya Station―(walk)―Hotel Okura Kobe

Sanyo Shinkansen, Shin Kobe Station―(SeishinYamanote Line)―JR Sannomiya StationHankyu/Hanshin, Kobe Sannomiya Station―(JR Tokaido Main Line Hanshin Main Line)―JRHanshin, Motomachi Station―(walk)―Hotel Okura Kobe

(Via Airline)
Kansai International Airport/KIX―(Airport Limousine Bus)―JR Sannomiya Station―(Hotel Shuttle Bus)―Hotel Okura Kobe

Osaka Itami Airport―(Airport Limousine Bus)―JR Sannomiya Station―(Hotel Shuttle Bus)―Hotel Okura Kobe

2-1 Hatobachō, Chūō-ku, Kōbe-shi, Hyōgo-ken, JAPAN 650-0042

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