西鉄ホテル クルーム名古屋 Nishitetsu Hotel Croom Nagoya

The room, the breakfast and the bath facilities were great for a hotel of its type. But I don’t recommend the hotel... Read more The room, the breakfast and the bath facilities were great for a hotel of its type. But I don’t recommend the hotel for guests travelling with family with lots of luggage. The carpark is on a one-way street and, with traffic, looping to get there can take a long time. The check-in process is such that you cannot get the room key unless the you have paid AND the car is parked. This meant that my elderly parents and child (asleep from exhaustion) had to wait in the lobby late at night for a very long time (staff knew this) for my husband to park the car, offload the luggage, pay the room fees and then pick up the keys. I offered to pay for the room fees but was refused because my husband was still parking.

The room, the breakfast and the bath facilities were great for a hotel of its type. But I don’t recommend the hotel for guests travelling with family with lots of luggage. The carpark is on a one-way street and, with traffic, looping to get there can take a long time. The check-in process is such that you cannot get the room key unless the you have paid AND the car is parked. This meant that my elderly parents and child (asleep from exhaustion) had to wait in the lobby late at night for a very long time (staff knew this) for my husband to park the car, offload the luggage, pay the room fees and then pick up the keys. I offered to pay for the room fees but was refused because my husband was still parking.

Had booked single and twin rooms. Single room was perfect in terms of size and had enough space to pack 2 big suitcases.... Read more Had booked single and twin rooms. Single room was perfect in terms of size and had enough space to pack 2 big suitcases. However with twin room struggled with 2 suitcases (can only wide open one) and minimal walking space too. Staff were all very helpful and attentive, they would try to understand what you need (spoken in English) even when they struggle to understand. Also gave me sense of assurance and peace of mind when the taxi driver had difficulty fitting 3 big suitcases in tye boot, and understanding the next hotel we needed to go to to catch the airport limousine.

Had booked single and twin rooms. Single room was perfect in terms of size and had enough space to pack 2 big suitcases. However with twin room struggled with 2 suitcases (can only wide open one) and minimal walking space too. Staff were all very helpful and attentive, they would try to understand what you need (spoken in English) even when they struggle to understand. Also gave me sense of assurance and peace of mind when the taxi driver had difficulty fitting 3 big suitcases in tye boot, and understanding the next hotel we needed to go to to catch the airport limousine.

とても清潔感のある館内でした。 お風呂も大浴場がゆったりしててくつろげ、 朝食のバリエーションが豊富で楽しめました。

It was a very clean hall. You can relax in the large bathing area, I enjoyed many breakfast variations.

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