ホテル ラ・スイート神戸ハーバーランド Hotel La Suite Kobe Harborland

Thank you so much for the wonderful service, we really enjoyed and will come back again. The men at checking in were all... Read more Thank you so much for the wonderful service, we really enjoyed and will come back again. The men at checking in were all nice and kind. One thing I felt curious was if the bar lounge was non smoking. Sometimes we smelled uncomfortable smoke, actually right before the piano live and after that (around 7:45-8:00 and after 8:30pm). One thing I disappointed was that the lady when we checked out around 10am on March 13 was not so polite as we’d expected. She didn’t say “please have a seat” until the end of the check out. And I felt very uncomfortable to see that she said “just a moment please “ reaching out her arm and posed a “wait” to Chinese customers. I thought that the gesture would be something impolite. But over all we like your hotel and thank you so much for all the services, we could forget daily busy life and feel relaxed.

Thank you so much for the wonderful service, we really enjoyed and will come back again. The men at checking in were all nice and kind. One thing I felt curious was if the bar lounge was non smoking. Sometimes we smelled uncomfortable smoke, actually right before the piano live and after that (around 7:45-8:00 and after 8:30pm). One thing I disappointed was that the lady when we checked out around 10am on March 13 was not so polite as we’d expected. She didn’t say “please have a seat” until the end of the check out. And I felt very uncomfortable to see that she said “just a moment please “ reaching out her arm and posed a “wait” to Chinese customers. I thought that the gesture would be something impolite. But over all we like your hotel and thank you so much for all the services, we could forget daily busy life and feel relaxed.

Great hotel with spacious room size and nice decoration. Lady spa is a bonus and have exclusive lift which is very conv... Read more Great hotel with spacious room size and nice decoration. Lady spa is a bonus and have exclusive lift which is very convenient. Staff are helpful and responsive. We are in a group and total have 3 rooms, the hotel arranged all of us on same floor which is very thoughtful. It will be perfect if breakfast can have more variety in choices since we ate the same food for 3 days....

Great hotel with spacious room size and nice decoration. Lady spa is a bonus and have exclusive lift which is very convenient. Staff are helpful and responsive. We are in a group and total have 3 rooms, the hotel arranged all of us on same floor which is very thoughtful. It will be perfect if breakfast can have more variety in choices since we ate the same food for 3 days....

彼女の誕生日で宿泊させていただきました。 予約前から電話での問い合わせにも丁寧にご対応いただきプランの変更なども相談に乗っていただいたおかげでとても喜んでもらえました。 お部屋、サービス、食事満足です。 強いてあげるとすれば、ホテルか... Read more 彼女の誕生日で宿泊させていただきました。 予約前から電話での問い合わせにも丁寧にご対応いただきプランの変更なども相談に乗っていただいたおかげでとても喜んでもらえました。 お部屋、サービス、食事満足です。 強いてあげるとすれば、ホテルからお借りできるストレートアイロンが温度が低かった点で不便さを感じましたので設備面のみ4とさせてきただきました。また神戸に行く際は是非利用させていただきたいです。

I stayed on her birthday. I was very pleased to be able to respond to inquiries over the phone carefully before the reservation and to consult about changes in the plan. Room, service, meal satisfaction. If I could do it, I felt it was inconvenient at the point that the temperature of the straight iron that could be borrowed from the hotel was low. Also, please use it when you go to Kobe.

Read in English Original Text