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旧軽井沢KIKYOキュリオ・コレクションbyヒルトン Kyukaruizawa Kikyo, Curio Collection by Hilton

Resort Go To トラベル対象
  • Nagano > Karuizawa
Kyukaruizawa Kikyo, Curio Collection by Hilton / Nagano Karuizawa・Saku・Komoro 102

Countermeasures for COVID-19

  • Hand sanitizer provided
    Hand sanitizer provided
  • Disinfection
    Disinfection
  • Ventilation
    Ventilation
  • Ensure Social Distancing
    Ensure Social Distancing
  • Guidelines for employees
    Guidelines for employees
  • Guidelines for guests
    Guidelines for guests

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Overview

Welcome to Kyukaruizawa Kikyo, Curio Collection by Hilton, your little France in Japan. 

Here you can enjoy French food made with local Shinshu ingredients!

A sober and peaceful hotel located in a cool forest - come to be rejuvenated.

The spacious rooms, with refined sophistication, are as if visiting a villa.

Let's enjoy an elegant resort stay while feeling the clear natural beauty of Karuizawa.

You don't have to do anything, your obligations stay at the door.

We look forward to sending you off refreshed!

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About business resumption plan:

Along with the new coronavirus (COVID-19) spread, but had been a temporary closed from April 23 (Thursday), we are preparing for sales resumed in prospect June 1, the (month).

To prevent infection, we will thoroughly manage hygiene in the building, but we will close the public bath, sauna, and fitness center for the time being even after business is resumed.

In addition, we may be closed again depending on the infection situation in the future.

We appreciate your understanding.

If you have any questions, please feel free to contact us.

Former Karuizawa KIKYO Curio/Collection by Hilton
TEL: 0267-41-6990 (correspondence time: from 10:00 to 18:00)      
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Rooms・Plans

  • Rooms (-)
  • Plan (-)

Review

Relux grade

Accommodations that represent their respective local regions and that are worth visiting despite the distance.

Overall Rating(30 reviews)

4.6/5

5

67%

4

23%

3

10%

2

-%

1

-%

 

Rooms4.7/5

Bath4.4/5

Breakfast4.7/5

Dinner4.9/5

Services4.6/5

Other Facilities4.4/5

Mr./Ms. S.K(50)

Total points

Stayed in

Room type

2020-08-31

Deluxe Room

コロナ禍でいろいろと大変な中で宿泊させていただきましたが、とても良かったと感じました。旅館のような「おもてなし」を求める方には物足りなく感じるかもしれませんが、コンセプト通り親しみやすく、軽井沢に帰る家ができたようなリラックスした雰囲気を楽... Read more コロナ禍でいろいろと大変な中で宿泊させていただきましたが、とても良かったと感じました。旅館のような「おもてなし」を求める方には物足りなく感じるかもしれませんが、コンセプト通り親しみやすく、軽井沢に帰る家ができたようなリラックスした雰囲気を楽しめました。 お部屋は隅々まで清掃が行き届いておりましたが、ランプのシェードのシミなど、清掃しても取れない劣化しているものに関しては交換しておいていただけると更に良いかと思います。また、お風呂が温泉ではない点は少し残念でしたが、サイレントスパの名の通り、静かに過ごすことができた点はとても良かったと思います。 スタッフの皆様のおかげでとても素敵な時間を過ごすことができました。来年も機会があればぜひ軽井沢でお会いできることを楽しみにしております。

I stayed in a difficult situation due to the corona sickness, but I felt it was very good. It may seem unsatisfactory for those who seek "hospitality" like an inn, but it was as friendly as the concept and I enjoyed the relaxed atmosphere of having a home back in Karuizawa. The rooms have been thoroughly cleaned, but I think it would be even better if you could replace any deteriorated items that cannot be removed even after cleaning, such as stains on the shade of the lamp. Also, I was a little disappointed that the bath was not a hot spring, but as the name of Silent Spa suggests, I think it was very good that I was able to spend a quiet time. Thanks to all the staff, I had a very nice time. We look forward to seeing you in Karuizawa next year if you have the opportunity.

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Mr./Ms. Y.T(24)

Total points

Stayed in

Room type

2020-09-08

Premium Room

夕食はどれも美味しく、満足のいく接客をして頂きました。 大浴場のシャンプー類も女性には嬉しく、ダイソンのドライヤー設置も満足でした。 気になったのは部屋風呂の換気扇から他部屋の宿泊者の声や音が聞こえるのが少し奇妙なのと、大浴場の排水溝の... Read more 夕食はどれも美味しく、満足のいく接客をして頂きました。 大浴場のシャンプー類も女性には嬉しく、ダイソンのドライヤー設置も満足でした。 気になったのは部屋風呂の換気扇から他部屋の宿泊者の声や音が聞こえるのが少し奇妙なのと、大浴場の排水溝の音が気になりました。

All the dinners were delicious and we were satisfied with the customer service. The shampoos in the large communal bath were also nice for women, and the installation of Dyson's hair dryer was also satisfying. What I was interested in was that it was a little strange to hear the voices and sounds of guests in other rooms from the ventilation fan of the room bath, and I was concerned about the sound of the drainage ditch in the large communal bath.

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Mr./Ms. Y.T(36)

Total points

Stayed in

Room type

2020-07-30

Deluxe Room

ご担当者様 コロナ渦で大変な中、素敵な笑顔、親切な対応で宿泊中、ご対応頂きありがとうございました。 子供がまだ小さく、子連れ旅行が初めてでした。初めての場所でグズって騒がしくして他の宿泊される方やスタッフの皆様にご迷惑をかけてしまったら... Read more ご担当者様 コロナ渦で大変な中、素敵な笑顔、親切な対応で宿泊中、ご対応頂きありがとうございました。 子供がまだ小さく、子連れ旅行が初めてでした。初めての場所でグズって騒がしくして他の宿泊される方やスタッフの皆様にご迷惑をかけてしまったらどうしようかとの不安もありましたが、スタッフ皆様が温かく優しく笑顔で接してくださったおかげで、息子は終始楽しそうで、夜もすんなり寝てくれました。また妻へサプライズのデザートプレートもご用意下さり、ありがとうございます。旅行が好きな妻ですが、なかなか旅行に行くことも出来なく、気持ちが下がっていましたが、楽しそうな笑顔で過ごしており、思い出に残る旅行に出来ました。初めての家族旅行が旧軽井沢KIKYOキュリオ・コレクションbyヒルトン様で本当に良かったです。 またご縁がありましたら、宿泊させて頂きたく存じます。 本当にお世話になりました。

Dear Guest, Thank you very much for your support while staying with us, with a nice smile and a kind response, despite the hard work of Corona. My child was still small and it was my first trip with a child. I was worried about what to do if it was a noisy place for the first time and caused trouble for other guests and staff, but thanks to all the warm and kind smiles of all the staff. My son seemed to be happy all night long, and he slept smoothly at night. Thank you for preparing a surprise dessert plate for my wife. My wife loves to travel, but I couldn't quite go on a trip, so I was feeling down, but I was having a happy smile, and it was a memorable trip. The first family trip was really good at the former Karuizawa KIKYO Curio Collection by Hilton. If you have any connection, we would like to stay. Thank you very much for your help.

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Facility・services

Property

Kyukaruizawa Kikyo, Curio Collection by Hilton

Address

491-5 Karuizawa, Karuizawa Town, Kitasaku District, Nagano Prefecture [View map]

check-in / check-out time

15:00 / 12:00

CI/CO time may be different depending on plan.

Credit card

VISA/MASTER/AMEX/JCB/DINERS/銀聯/UFJ/DC

Number of guest rooms

50 room(s)

Restaurant

SONORITÉ (Sonorite / course meal)

Chef Manami Ishii, who has studied in a Michelin 3-star restaurant in Japan and experienced the world trends in Spain, will respect Shinshu's richness and passion of producers and finish it into a new dish.
SONORITÉ, feel the new wind in Shinshu.

Business hours: 18:00 to 22:00 (last order: 20:00)
Regular holiday: irregular holiday
Reference fee: Course meal 14,000 yen (tax not included)
Number of seats: 4 tables 16 seats
Families with children: Under 11 years old are not allowed
* If you are traveling with children under the age of 11, please use the table.
Dress code: Smart casual

à table (table / a la carte dishes)

The divine mountains towering in all directions and the clear blue river that flows gently give the land of Shinshu a richness and bring us unique ingredients.
Dining à table that offers the charm of Shinshu ingredients simply and casually.
All the menus will be supervised by Mr. Hirohiko Kusuda, the owner-chef of Metsugereiksuda, a well-known store in Ashiya city.

Business hours: Breakfast from 7:00 to 10:00 (last order: 9:30)
Lunch 11: 30 ~ 14: 30 (Last order: 14:00)
Dinner 17: 30-22: 00 (Last order: 21:30)
Regular holiday: irregular holiday
Reference fee: From 1,200 yen (tax not included)
Seats: 9 tables 36 seats / lounge 6 tables 20 seats
Families with children: no age restrictions
Dress code: None

Common information
* All are non-smoking seats.
* Separate consumption tax (10%) and service charge (13%) will be added.
* You can also pay by credit card (no electronic money).
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Bath

Please contact the hotels/ryokans directly for more details.
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Other facility information

We have a gym, a large public bath, a sauna, and an esthetic salon on the first basement floor.

Gym (24 hours)
Four types of training equipment from Technogym are installed.

Silent Spa (6:00~24:00)
Enjoy a bath and sauna with a modern design.
*Unavailable for maintenance from 10:00 to 15:00.

NADESHICO SPA (15:00-22:00 / Last reception: 21:30)
Various beauty treatment salon menus (charged) are available.
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Information

Initiatives for new coronavirus infections:

Former Karuizawa KIKYO Curio/Collection by Hilton is taking various measures including infection prevention measures.

Strengthen hygiene management
1. Hotel staff wear masks.
2. We will regularly disinfect places that are accessible to the general public in various places throughout the building.
3. When cleaning the guest room, wipe off alcohol at 23 places.
4. Alcohol disinfectants are installed in various places in the building so that they can be disinfected when using the facility.
5. Guests are requested to wear a mask when using the hotel.
6. We may ask you to measure the temperature when entering the building and during your stay.

Check-in/Check-out
1. We have a large space to avoid crowds and to avoid waiting in line.
2. An acrylic board will be installed at the front counter to prevent splash infection of customers and staff.
3. Ballpoint pens and other items that come into contact with the hands will be disinfected and wiped out frequently.
4. We accept payment in advance to avoid congestion during check-out time. The room can be used even after payment.

Meals in restaurant/room
1. Seats at restaurants and lounges will be guided with a minimum distance of 2 meters.
2. The table/chair will be thoroughly disinfected after use.
3. We offer room service or take-out menu that you can enjoy in your room.
4. Admission may be restricted depending on the customer's usage situation.
5. When using breakfast, if there are no seats, we may ask you to wait in your room to secure a safe distance.
For breakfast, room service (required/advanced declaration) is also available.

About using public bath/gym
The public bath, sauna, and gym will be closed for the time being.

 If you develop a fever/cold during your stay, please notify the hotel staff.

To prevent the spread of infection among employees
Temperature measurement for all employees at work
Installation of disinfectant on the manual door in the backyard
Thoroughly disinfect all employees' entrances/toilets/employee break rooms
Self-restraint to go out after work hours
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Notice

Customers over elementary school age will be charged the adult rate.

We will pick you up when you arrive at Karuizawa Station.

Please feel free to contact us as soon as your time is fixed.
(9:00~21:00)

* May be accompanied by another passenger depending on congestion.
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Features

  • Bath tax
  • Children allowed
  • Room service
  • Transportation service
  • Parking area
  • Hot spring
  • Fresh hot spring
  • Room with outdoor spa
  • Public spa
  • Private spa
  • Indoor pool
  • Outdoor pool
  • Esthe/Spa facility
  • Fitness facility
  • Barrier free
  • 5 min walk from station
  • Pets allowed
  • Breakfast in room
  • Dinner in room
  • Open air bath
  • Night view
  • Ocean view
  • Cottage
  • Coupon

The accommodation features are general descriptions of the facility. The amenities and breadth of service will differ between each accommodation. For details, please confirm directly with the accommodation.

Access

Access by public transportation.

(From JR/Shinano Railway Karuizawa Station)
JR Tokyo Station -> JR Karuizawa Station
Hokuriku Shinkansen Asama Hakutaka (about 1 hour 10 minutes)
Approximately 5 minutes by shuttle bus from the hotel (we will pick you up if you can contact us)
About 15 minutes on foot

491-5 Karuizawa, Karuizawa Town, Kitasaku District, Nagano Prefecture

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